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Added 17 mins ago
Enterprise Applications Specialist
Shannex Incorporated
Halifax, NS
Full-time
Post-secondary education in Information Systems, Business Technology Management, Computer Science, Business Administration, or a related field.
Added 17 mins ago
Nurse, Clinical Informatics Specialist
Sanya’k̓ula
Vancouver, BC
Full-time
The Nurse, Clinical Informatics Specialist (CIS) reports to the Manager and provides consultation, facilitation and instruction on the design, optimization and integration of clinical…
Added 2 hours ago
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
Full-time
We are currently seeking a Stretch Blow Molding Specialist to join our Advanced Solutioning team. You will be working alongside our process, application, melt delivery and technology teams…
Added 2 hours ago
Industrial Software Validation|
Husky Technologies
Bolton, ON
Full-time
The Software Validation Specialist plays a key role in our Innovation and Sustainability Team, responsible for developing and executing comprehensive testing strategies to ensure industrial…
Added 2 hours ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
…growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers who seek differentiation through…
Added 2 hours ago
Specialist, QC Technology Transfer
Apotex
Toronto, ON · North York, ON
$83,958 to $139,930 CAD / year
Reporting to the Associate Director, Quality Control, this role will be involved in technology transfer, method validation and method verification activities between Apotex and CMOs. The…
Added 3 hours ago
Project Support Administrator, Common Core Program
University of Calgary
Calgary, AB
Full-time
Post-secondary education in Information Systems, Software Engineering, Business Technology Management, Data Management, or a related field.
Added 3 hours ago
Web Content Specialist
Brandt Group of Companies
Regina, SK
Full-time
Ensure website navigation and content organization enable users to quickly and easily find relevant information.
Added 4 hours ago
Director of Sales (Supply Chain Consulting)
Fulfillment IQ
Toronto, ON
Full-time
We work at the intersection of strategy, operations, and technology where we solve complex, real-world problems across warehouse design, automation, order management, transportation, and…
Added 4 hours ago
Ecommerce Specialist (B2B)
Brandt Group of Companies
Regina, SK
Full-time
Strong understanding of technical information technology concepts, but no software development skills are required.
Added 4 hours ago
Digital Experience Specialist
Brandt Group of Companies
Regina, SK
Full-time
Brandt is looking for a creative, analytical, and strategic Digital Experience Specialist to join our in office team in Regina, SK.
Added 4 hours ago
Systems Administrator/Operations Support Specialist – Senior - RQ11514
S M Software Solutions Inc
Toronto, ON
Internship
We are looking for an experienced Systems Administrator/Operations Support Specialist – Senior with strong expertise in Oracle Siebel CRM administration, enterprise systems operations,…
Added 4 hours ago
Systems Administrator/Operations Support Specialist – Senior - RQ11514
S M Software Solutions Inc
Toronto, ON
Internship
We are looking for an experienced Systems Administrator/Operations Support Specialist – Senior with strong expertise in Oracle Siebel CRM administration, enterprise systems operations,…
Added 4 hours ago
M365 Copilot and Copilot Studio Senior Specialist
CGI
Toronto, ON
Full-time
Conduct technology-fit assessments across Microsoft 365 Copilot, Agent Builder, Copilot Studio, and related solutions.
Added 4 hours ago
Technical Machine Specialist - Customer Support Center - Peterbilt
Brandt Group of Companies
Regina, SK
Full-time
Brandt Seeking a Truck & Transportation Technical Machine Specialist based in either our Mississauga Peterbilt or Regina Customer Support Center. The Technical Machine Specialist provides…
Added 4 hours ago
Warranty Specialist
Brandt Group of Companies
Regina, SK
Full-time
Collaborate with dealership personnel to gather additional information when needed
Added 4 hours ago
Finance Project Transformation Senior Associate
Pwc Canada
Toronto, ON · Ottawa, ON
Full-time
As a risk management generalist at PwC, you will provide advisory and practical support to teams across a wide range of specialist risk and compliance areas.
Added 4 hours ago
Simulation Specialist - FPGA Development
RTDS Technologies Inc.
Winnipeg, MB
Full-time
The Simulation Specialist, Power Electronics Modelling is responsible for the development, validation, and support of real-time electromagnetic transient (EMT) simulation models for power…
Added 4 hours ago
Bilingual Technician Support Specialist - Construction & Forestry
Brandt Group of Companies
Regina, SK
Full-time
Access and utilize OEM equipment technical information.
Added 4 hours ago
MSP Sales Specialist, Workspace Security
Jobgether
Canada
$148,000 to $214,000 CAD / year
Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a MSP Sales Specialist, Workspace Security based in Canada.
Added 5 hours ago
Enterprise Ads Sales Specialist
Jobgether
Canada
$65,000 to $75,000 CAD / year
Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Enterprise Ads Sales Specialist based in Canada.
Added 5 hours ago
Material Flow Specialist
Eaton Corporation
Airdrie, AB
Full-time
Eaton’s ES AMER PCS division is currently seeking a Material Flow Specialist. Add sentence or two about what the business does/manufactures. Eaton Airdrie is a fully integrated…
Added 5 hours ago
Onboarding Specialist
Insight Global
Toronto, ON
$25 to $30 CAD / hour
Contract
Typically 3 to 6 years of relevant experience. Experience may come from banking, insurance, financial services, technology implementation, client service, project coordination, operations,…
Added 5 hours ago
Information Technology Support Specialist (Full Time)
Cape Breton Job Board
NS · Membertou, NS
Full-time
Job Title: Information Technology Support Specialist (Full Time)
Added 5 hours ago
NEW TECHNOLOGIES AND DIGITAL TRANSFORMATION CONSULTANT ZURICH
Management Solutions
Zurich, ON
Internship
…Transformation, Organization and Efficiency, etc.), implementation of specialist technologies for digital transformation (architecture definition, Big Data, solutions development, tool…

CARFAX

Customer Support Specialist

London, ON, Canada

Pay: The anticipated annual base salary range for this position is $53,500 - $67,000.
Job type: Full-time
Experience: Experience: Minimum of 2 years’ experience in a customer service role, preferably in a call center environment.
Posting language: English
Posted: Sep 21, 2026

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Original job description

Join Team CARFAX as a Customer Support Specialist

Why Mobility Global?

At Mobility Global, our mission is to provide the trusted information that helps billions of people build, sell, and own vehicles with confidence. As we shape the next generation of automotive intelligence through innovation, AI, and industry-leading data, we are creating new opportunities for our customers, our business, and our people.

CARFAX, a division of Mobility Global, helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history information. CARFAX is nationally recognized as a top workplace by The Washington Post and Glassdoor.com. Shop, Buy, Service, Sell – Show me the CARFAX™.

13x VA Best Places to Work
12x Top Workplaces in Washington (Presented by The Washington Post and WTOP)
9x Washingtonian Great Place to Work
5x USA Today Top Workplaces
5x St. Louis Post-Dispatch Best Places to Work

Are you a clear communicator with a knack for solving problems and delivering top-notch customer service? CARFAX is looking for a Customer Service Representative who will be the friendly and knowledgeable voice our customers can trust. Join our team and help us create an exceptional experience for our Dealer customers.

What you'll be doing:

Customer Interaction: Handle inbound calls and emails from Dealer customers with professionalism and efficiency. Provide accurate information and resolve queries effectively.
Issue Resolution: Act as the first point of contact for dealer support, offering solutions to inquiries and escalating complex issues when necessary.
Support and Guidance: Assist Dealers by guiding them through our services and tools, ensuring they maximize the benefits of CARFAX products.
Data Management: Maintain accurate records of customer interactions and transactions by updating information in our systems in a timely manner.
Collaboration: Work closely with other departments to ensure a seamless experience for our Dealer customers.
Feedback and Improvement: Gather customer feedback to help improve our services and processes. Proactively share insights with the team to enhance overall customer satisfaction.

What we're looking for:

Education: A high school diploma or equivalent is required.
Experience: Minimum of 2 years’ experience in a customer service role, preferably in a call center environment.
Attitude: Positive, “can-do” attitude with proven problem-solving skills.
Communication Skills: Excellent written and verbal communication skills.
Technical Skills: Proficiency in MS Office (Excel, PowerPoint, Word). Familiarity with Salesforce or other CRM software is a plus.
Adaptability: Ability to thrive in a fast-paced, dynamic environment.
Team Player: Collaborative mindset with flexibility to adapt to changing priorities and initiatives.

What’s in it for you:

Competitive compensation, benefits and generous time-off policies
4-Day summer work weeks and a winter holiday break
401(k) / DCPP matching
Annual bonus program
Casual, dog-friendly, and innovative office spaces
For a comprehensive list of benefits, please visit our website: https://jobs.jobvite.com/carfax/p/benefits

This is a hybrid role with in-office expectations determined by location and subject to change based on evolving business needs.

The anticipated annual base salary range for this position is $53,500 - $67,000. Actual compensation within this range will be determined based on a variety of factors, including geographic location, relevant experience, skills, qualifications, and internal equity considerations.

Mobility Global is committed to providing competitive compensation that reflects local market conditions and individual contributions. In addition to base salary, employees may be eligible for incentive compensation, long-term incentives, and a comprehensive benefits package, where applicable.

What’s In It for You

Competitive compensation package, including base salary and incentive opportunities where applicable.
Comprehensive health and wellness benefits for employees and eligible dependents.
Retirement savings programs, including company matching contributions where available.
For more information on benefits, please click HERE.

Equal Opportunity Employer

Mobility Global is proud to be an Equal Opportunity Employer. We value diverse perspectives and are committed to fostering an inclusive workplace where everyone is respected, supported, and empowered to succeed. We provide reasonable accommodations throughout the hiring process and employment for qualified individuals with disabilities.

Recruitment Fraud Alert

Mobility Global will never ask candidates to pay money at any stage of the hiring process, including for applications, interviews, background checks, training, or equipment. If you receive a suspicious communication or request for payment or personal financial information, please exercise caution and report it immediately.

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More about this job

Responsibilities

The Customer Support Specialist will handle inbound calls and emails from dealer customers to provide information and resolve inquiries. They will also maintain accurate records of interactions and collaborate with other departments to ensure a seamless customer experience.

Requirements

Candidates must have a high school diploma or equivalent and at least 2 years of experience in a customer service or call center role. Proficiency in MS Office and strong communication skills are required, with experience in CRM software considered a plus.

Skills

Customer service
Call center
Problem-solving
Communication
Data management
MS Office
Excel
PowerPoint
Word
Salesforce
CRM software
Adaptability
Teamwork

Benefits

Competitive compensation
Generous time-off policies
4-Day summer work weeks
Winter holiday break
401(k) matching
DCPP matching
Annual bonus program
Health and wellness benefits

Visa sponsorship

Not detected in the job text

Keywords

Customer Support
Dealer Support
Call Center
Automotive Intelligence
Vehicle History
Data Management
CRM
Salesforce
MS Office
Excel
PowerPoint
Word
Customer Satisfaction
Inbound Calls
Issue Resolution
Hybrid Role

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