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Added 7 mins ago
FH
Assistant Restaurant Manager
Fairmont Hotels & Resorts
Banff, AB
- Full-time
The Assistant Restaurant Manager will ensure that employees provide phenomenal guest experiences resulting in lasting memories. They will lead, develop and coach a team of professional…
Added 7 mins ago
TS
Store Associate
The Salvation Army in Canada
Toronto, ON
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 7 mins ago
T
Customer Experience Associate - Atateken
TD
Montreal, QC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 7 mins ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As a member of an interprofessional team, reporting to the Manager of Patient Flow, the RN Care Coordinator provides patient-centered care, supporting patients transitioning from hospital…
Added 7 mins ago
T
Retail Lead
Tilley
Toronto, ON
- $19 to $21 CAD / hour
- Part-time
The Team Lead partners and works with the Store Manager to achieve overall sales budgets and operating practices. Works within the sales and support teams for the achievement of customer…
Added 7 mins ago
T
Sales Associate
Tilley
Vaughan, ON
- $17 to $18 CAD / hour
- Full-time
Sales Associates will engage with customers and assess customer needs to ensure appropriate service is provided.
Added 7 mins ago
RO
Group Sales Assistant
Royal Ontario Museum
Toronto, ON
- Part-time
If you bring administrative precision, a flair for customer service, and a genuine interest in the arts, culture, or education sectors, this could be a great fit.
Added 8 mins ago
TH
Associé(e) aux ventes - Plomberie et électricité (Temps partiel)
The Home Depot
Burnaby, BC
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 8 mins ago
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Associé(e) aux caisses (Temps partiel)
The Home Depot
Laval, QC
- Part-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Added 8 mins ago
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Order Picker Full Time - 7086 Winnipeg Southwest
The Home Depot
Winnipeg, MB
- Full-time
…out of the store and loaded onto the truck. As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS…
Added 8 mins ago
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Customer Service Coordinator- 6 Month Contract
The Home Depot
Vaughan, ON
- Full-time
Reports to Manager, Supply Chain Customer Service
Added 8 mins ago
PS
Summer 2027 Student Sales Agronomist Intern - Manitoba
PRIDE Seeds
Pain Court, ON
- Full-time
…scouting efforts. Position reports to PRIDE Seeds District Sales Manager and Sales…
Added 8 mins ago
ST
Customer Success Account Manager
STEMCELL Technologies
Burnaby, BC · Canada - BC, Burnaby, Production Way, Onsite
- Full-time
Are you passionate about software and eager to make an impact in the biotechnology industry? STEMCELL Technologies is seeking a Customer Success Account Manager to join our STEMSOFT team!
Added 8 mins ago
CG
Retail Staff
Campari Group
Grimsby, ON · West Grimsby, "Ontario"
- Part-time
…professional and knowledgeable manner, while delivering exceptional customer service and sales objectives. This role includes cash handling, merchandising, alcohol service, and brand…
Added 8 mins ago
YO
YMCA Experience Associate Salaried
YMCA of Northern Alberta
Edmonton, AB
- Full-time
Previous customer service experience is an asset.
Added 8 mins ago
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Health Care Aide (Casual Part Time)
Cogir Senior Living
Surrey, BC · Whitecliff Retirement
- Part-time
Reporting to the Health & Wellness Manager or Director of Care, the Health Care Aide provides personal care and performs selected tasks, which are within their knowledge and skill, under…
Added 8 mins ago
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Retail Shift Leader
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AB · Parsons, Edmonton, AB
- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 8 mins ago
A
Assistant Spa Manager
AccorHotel
Lake Louise, AB
- Full-time
The Assistant Spa Manager will work closely with and support the Spa Director in overseeing the daily operations of the spa, ensuring exceptional guest service, operational excellence, and…
Added 8 mins ago
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Transportation Supervisor
Lineage
Newmarket, ON · CA - ON, Newmarket - Davis
- Full-time
Monitor shipment delays, missed appointments and service exceptions, escalating significant issues to the Transportation Manager.
Added 21 mins ago
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Distribution Coordinator - Contract
The Beer Store
Bolton, ON
- Contract
…our Retail Stores, Distribution Centres, Draught Services, Customer Experience Centre, and Corporate Office, our team brings passion, expertise, and a commitment to exceptional service…
Added 21 mins ago
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Human Resources Business Partner-FR
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…the next generation of combat leaders by living our values of Service, Integrity, Excellence, and Together every…
Added 21 mins ago
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Added 21 mins ago
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Spécialiste des services financiers/Finance Manager
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…les relations avec les prêteurs. De solides compétences en service client, en organisation et en négociation sont essentielles pour ce…
Added 21 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
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Winnipeg, MB
- Full-time
Keep the store running smoothly and ensure your team provides outstanding customer service;
Added 21 mins ago
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Merchandiser, Hourly Part Time Evening
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Ajax, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Cargojet

Manager, Ramp Operations

Vancouver, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 4, 2026
Experience: 3-5 years of previous management experience.
Posting language: English
Posted: Nov 4, 2026

Original job description

Job summary:

The Manager, Ramp Operations oversees airport ground operations by planning and directing activities, mainly aircraft handling, cargo movement, aircraft servicing, and equipment maintenance, to ensure safe, efficient, and compliant operations. Key responsibilities include leading and coaching supervisors and staff, enforcing safety and regulatory compliance, coordinating with various teams, and managing budgets and equipment to maintain high service standards for our team and customers.

Job duties and responsibilities:

Provide leadership, training, motivation and direction to all staff.
Coach and develop employees, including performance management, training, orientation and disciplinary action.
Schedule & manage team member shifts; recruit & select employees.
Delegate supplier orders and other tasks to staff; perform supplier audits.
Participate, oversee and audit workplace Health & Safety matters.
Create and implement contingency plans in the event of operational disruptions.
Advise key staff of abnormal freight movements and special handling instructions.
Complete and approve payroll timesheets on a bi-weekly basis; completion of Human Resources documents.
Prepare, collect & review documentation and establish procedures specific to the station’s operation.
Co-operate with Airport Authority and other carriers to ensure assistance when required.
Prepare reports for Senior Management as required.
Assist contract and non-contract customers in order to maintain customer service levels.
Oversee all contract suppliers.
Ensure compliance with all Cargojet policies and regulatory/legislative requirements.
Communicate with down line stations to ensure available resources (ULDs, herc straps, etc.) are forwarded as needed.
Communicate with customers in regards to daily volume.
Co-ordinate daily plan in regards to loading/unloading customer tender/retrieval.
Inform Local and National Management of nightly volumes and delays.
Operate within budget parameters.
Must be resourceful and have excellent problem-solving skills to resolve day-to-day issues with a “can do” attitude and multitask with a sense of urgency and dedication to the success of the operation.

Job requirements and qualifications:

High School Diploma; Post-Secondary education in an Aviation related or Management program would be an asset.
3-5 years of previous management experience.
Ability to lead, coach and motivate staff.
Strong written and verbal communication skills.
Strong knowledge of all MS Office programs.
Organizational and time management skills.
Ability to obtain a Restricted Area Identity Card (RAIC), and AVOP
Ability to multi-task in a fast paced and noisy environment.
Basic accounting/general math skills.
Must possess a valid Driver’s License.
Ability to work with minimal supervision.
Trained in WHMIS, SMS, First Aid, Weight & Balance, Dangerous Goods and relevant Health & Safety courses.

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More about this job

Responsibilities

Lead and develop ramp operations staff while overseeing aircraft handling, cargo movement, servicing, equipment, safety, and regulatory compliance. Coordinate daily operations with customers, suppliers, airport authorities, and other stations; manage staffing, budgets, documentation, and operational disruptions.

Requirements

A high school diploma is required, and post-secondary education in aviation or management is an asset; candidates should have 3–5 years of management experience. The role requires leadership, communication, organizational, problem-solving, and Microsoft Office skills, a valid driver’s license, eligibility for a RAIC and AVOP, and training in WHMIS, SMS, First Aid, Weight & Balance, Dangerous Goods, and relevant health and safety courses.

Skills

Leadership
Coaching And Staff Development
Performance Management
Recruitment And Scheduling
Safety And Regulatory Compliance
Operational Planning
Contingency Planning
Problem-Solving
Customer Service
Supplier Management
Budget Management
Written And Verbal Communication
Microsoft Office
Organization And Time Management
Basic Accounting And Mathematics
Multitasking

Visa sponsorship

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Keywords

Ramp Operations
Aircraft Handling
Cargo Movement
Aircraft Servicing
Equipment Maintenance
Airport Ground Operations
Health And Safety
Regulatory Compliance
WHMIS
Safety Management System (SMS)
First Aid
Weight And Balance
Dangerous Goods
Restricted Area Identity Card (RAIC)
Airport Vehicle Operator's Permit (AVOP)
Microsoft Office
Unit Load Devices (ULDs)
Supplier Audits
Payroll Timesheets
Operational Contingency Planning
Customer Service
Budget Management
Freight Handling
Loading And Unloading
Aviation
Driver's License

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