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Added 3 mins ago
FC
Team Manager Insurance Operations
Fidelity Canada
Mississauga, ON
- Full-time
…sustainable growth while delivering an exceptional advisor and client…
Added 3 mins ago
EC
Collections Specialist (Toronto)
Elect Capital
Toronto, ON
- $50,000 to $70,000 CAD / year
- Full-time
Proven success negotiating repayments and settlements, including disputes, with business owners or guarantors
Added 3 mins ago
NC
Account Coordinator, Commercial SME
NFP Corp
Calgary, AB · Edmonton, AB · Langley (District), BC · Newmarket, ON · Ottawa, ON · Toronto, ON · Windsor, ON · Langley, BC
- Full-time
…will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and…
Added 3 mins ago
IS Solutions Architect Leader, Contact Centre Solutions
Insurance Corporation of British Columbia
North Vancouver, BC
Operate as the lead technical architect for a diverse portfolio of strategic Contact Centre initiatives that advance customer experience and operational excellence.
Added 3 mins ago
L
Branch Manager - Office 1699
LendDirect
Kitchener, ON
- Full-time
…for developing others, driving sales, and creating long-term customer relationships, we want to hear from you. Join us, and let’s achieve success…
Added 3 mins ago
JA
Superviseur(e) de Production (quart de nuit) / Production Supervisor (night shift)
JR Automation
Varennes, QC
- Full-time
De 5 à 8 ans d’expérience en supervision dans un environnement manufacturier.
Added 3 mins ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 3 mins ago
EC
Collections Specialist (Toronto)
Elect Capital
Toronto, ON
- $50,000 to $70,000 CAD / year
- Full-time
Proven success negotiating repayments and settlements, including disputes, with business owners or guarantors
Added 3 mins ago
JA
Signaling System Engineer
JR Automation
Mississauga, ON
- Full-time
3 -5 years’ experience as a lead systems/design engineer in signaling system projects
Added 19 mins ago
Emergency Response Coordinator (Alamos Gold) - Lynn Lake, MB
International SOS
Edmonton, AB · BC · Dufferin, MB · Niagara-on-the-Lake, ON · Calgary Trail South, AB
Serve as the on-site lead and primary point of contact for the client on all operational matters, escalating issues to the International SOS Operations Manager when required.
Added 19 mins ago
GT
Senior Representative, CX Strategy Activation
Greater Toronto Airports Authority
Toronto, ON
- Full-time
Lead special projects and cross-functional teams addressing systemic customer experience challenges, using research, root-cause analysis and stakeholder engagement.
Added 19 mins ago
J
Senior Lifecycle Marketing Manager
Jobber
Remote, Canada
- Full-time
- Remote
…Marketing Manager will be responsible for orchestrating our ideal customer experience. You will own and drive strategies for how we acquire, activate, retain, and expand users on all…
Added 19 mins ago
OS
Quality Systems Coordinator
Orion Steel Group
Red Deer, AB
- Full-time
…ideas and challenge each other to ensure growth and ultimately success for the business and our…
Added 19 mins ago
NA
Strategic Sourcing Manager
Nortek Air Solutions, LLC
Montreal, QC · Nortek Air Solutions-Montreal-Canada
- Full-time
Lead cross functional product development activities with key suppliers.
Added 19 mins ago
UI
Business Specialist
UAP Inc.
Kingston, ON
- Full-time
…motivated by driving sales growth, operational excellence, and customer success? Altrom is seeking an Altrom Business Development & Operations Specialist to lead the growth of our Import…
Added 19 mins ago
Q
Account Executive - Hamilton, Ontario (Entry Level)
Quadient
Hamilton, ON
- Full-time
Location: Hybrid role based near Hamilton, ON. Gain hands-on experience through regular customer visits across the local area 2–3 times per week while enjoying a mix of remote, and…
Added 19 mins ago
Q
Bilingual Accounts Receivable (French/English)
Quadient
Markham, ON
- Up to $50,000 CAD / year
- Full-time
3+ years of collections, accounts receivable, or customer service experience.
Added 19 mins ago
AF
Branch Manager - Office 1699
Attain Finance
Kitchener, ON
- Full-time
…for developing others, driving sales, and creating long-term customer relationships, we want to hear from you. Join us, and let’s achieve success…
Added 19 mins ago
H
Senior Product Marketing Manager
Hach
Vancouver, BC · London, ON · CAN - Vancouver - Aquatic Informatics ULC
- $125,000 to $150,000 CAD / year
- Full-time
…role operates at the intersection of Product, Sales, Services, Customer Success, and Marketing. You will turn customer and market insight into differentiated positioning, lead go-to-market…
Added 34 mins ago
Manager, Retail Media Network (12-Month Contract)
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Halifax, NS
Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers where your unique contributions drive success.
Added 34 mins ago
Fit Technician / Pattern Maker
Laura Canada
Laval, QC
We attribute our success to the unwavering commitment of our teams to delivering outstanding customer experiences while embodying our shared values of integrity, respect, teamwork,…
Added 34 mins ago
UO
Student Service Advisor
University of Alberta
Edmonton, AB
- Full-time
Reporting to the Team Lead, Student Service Centre (SSC), the Student Service Centre Advisor supports current students, prospective students, applicants, parents, alumni and the general…
Added 34 mins ago
UO
Student Service Advisor (Temporary)
University of Alberta
Edmonton, AB
- Full-time
Reporting to the Team Lead, Student Service Centre (SSC), the Student Service Centre Advisor supports current students, prospective students, applicants, parents, alumni and the general…
Added 34 mins ago
BS
Managed Service Director
Bulletproof Solutions Inc
Toronto, ON
- Full-time
…high-quality Managed IT services and ensuring an exceptional customer experience across Bulletproof’s full Managed IT (MSP) Service portfolio, including 24/7/365 Service Desk, Managed…
Added 49 mins ago
C
Business Line Leader - Mission Training & Advanced Capabilities
CAE
Montreal, QC
- Full-time
The Business Line Leader, Mission Training & Advanced Capabilities will lead the strategy and execution of the business line, bridging advanced technical capabilities with evolving customer…

Cargojet

Manager, Ramp Operations - Full-Time (5304)

Vancouver, BC, V7B 1K7, Canada

Full-time

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Job details

Job type: Full-time
Experience: 3-5 years of previous management experience.
Posting language: English
Posted: Oct 28, 2026

Original job description

Job summary:

The Manager, Ramp Operations oversees airport ground operations by planning and directing activities, mainly aircraft handling, cargo movement, aircraft servicing, and equipment maintenance, to ensure safe, efficient, and compliant operations. Key responsibilities include leading and coaching supervisors and staff, enforcing safety and regulatory compliance, coordinating with various teams, and managing budgets and equipment to maintain high service standards for our team and customers.

Job duties and responsibilities:

Provide leadership, training, motivation and direction to all staff.
Coach and develop employees, including performance management, training, orientation and disciplinary action.
Schedule & manage team member shifts; recruit & select employees.
Delegate supplier orders and other tasks to staff; perform supplier audits.
Participate, oversee and audit workplace Health & Safety matters.
Create and implement contingency plans in the event of operational disruptions.
Advise key staff of abnormal freight movements and special handling instructions.
Complete and approve payroll timesheets on a bi-weekly basis; completion of Human Resources documents.
Prepare, collect & review documentation and establish procedures specific to the station’s operation.
Co-operate with Airport Authority and other carriers to ensure assistance when required.
Prepare reports for Senior Management as required.
Assist contract and non-contract customers in order to maintain customer service levels.
Oversee all contract suppliers.
Ensure compliance with all Cargojet policies and regulatory/legislative requirements.
Communicate with down line stations to ensure available resources (ULDs, herc straps, etc.) are forwarded as needed.
Communicate with customers in regards to daily volume.
Co-ordinate daily plan in regards to loading/unloading customer tender/retrieval.
Inform Local and National Management of nightly volumes and delays.
Operate within budget parameters.
Must be resourceful and have excellent problem-solving skills to resolve day-to-day issues with a “can do” attitude and multitask with a sense of urgency and dedication to the success of the operation.

Job requirements and qualifications:

High School Diploma; Post-Secondary education in an Aviation related or Management program would be an asset.
3-5 years of previous management experience.
Ability to lead, coach and motivate staff.
Strong written and verbal communication skills.
Strong knowledge of all MS Office programs.
Organizational and time management skills.
Ability to obtain a Restricted Area Identity Card (RAIC), and AVOP
Ability to multi-task in a fast paced and noisy environment.
Basic accounting/general math skills.
Must possess a valid Driver’s License.
Ability to work with minimal supervision.
Trained in WHMIS, SMS, First Aid, Weight & Balance, Dangerous Goods and relevant Health & Safety courses.

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More about this job

Responsibilities

The Manager, Ramp Operations oversees airport ground activities including aircraft handling, cargo movement, and equipment maintenance to ensure safety and efficiency. They are responsible for leading staff, managing budgets, enforcing regulatory compliance, and coordinating with various stakeholders to maintain service standards.

Requirements

Candidates must have 3-5 years of management experience and a High School Diploma, with post-secondary education in aviation or management considered an asset. Applicants must possess strong communication skills, proficiency in MS Office, and the ability to obtain necessary airport security clearances.

Skills

Leadership
Staff Training
Performance Management
Operational Planning
Safety Compliance
Budget Management
Problem-solving
Multitasking
Communication
Time Management
MS Office
Payroll Administration
Supplier Auditing
Contingency Planning
Customer Service

Visa sponsorship

Not detected in the job text

Keywords

Ramp Operations
Airport Ground Operations
Aircraft Handling
Cargo Movement
Equipment Maintenance
Regulatory Compliance
Performance Management
Payroll
Health & Safety
WHMIS
SMS
First Aid
Weight & Balance
Dangerous Goods
RAIC
AVOP
Budgeting
Supplier Audits
Contingency Planning
Aviation
Logistics
Staff Supervision
MS Office
Operations Management

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