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Added 1 min ago
NS
Service Delivery Manager
N2P Systems
Montreal, QC
- Full-time
We are seeking an experienced Service Delivery Manager to oversee enterprise IT service delivery and Azure Cloud Infrastructure operations. The successful candidate will be responsible for…
Added 1 min ago
CA
Leasing Agent
Centurion Asset Management Inc.
Calgary, AB
- Full-time
Our mission is to be sought after as a leading-edge, reputable, multi-disciplinary alternative asset manager; to capitalize on opportunities in new and interesting investment strategies…
Added 1 min ago
EE
Manager Commercial & Legal (Canada)
ECG Engineering Pty Ltd
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are seeking an experienced Manager Commercial & Legal to lead ECG’s commercial and legal function across our international operations.
Added 13 mins ago
B
Customer Service Representative
BMO
Hanover, ON
- Part-time
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Added 33 mins ago
RH
Accounting and Office Manager
Robert Half
Brampton, ON
- $75,000 to $85,000 CAD / year
- Full-time
Our client is seeking a hands-on Accounting & Office Manager to join their close-knit team. This is a unique opportunity to step into a long-standing and highly valued position, supporting…
Added 49 mins ago
Contract Advisor (Senior Buyer)
City of Edmonton
AB
…our vision and cultural commitments to life. Reporting to the Manager of Contracts and Procurement, the Contract Advisor serves as a key resource in guiding, supporting, and managing the…
Added 49 mins ago
B
Process Automation Intern, Winter 2027 (Co-op/Internship) - 4 months
BMO
Toronto, ON · FCP
- Full-time
Resolves standard and relatively straightforward issues, referring non-routine issues to more senior team members and/or manager.
Added 49 mins ago
B
Public Relations Intern, Winter 2027 (Co-op/Internship) - 4 Months
BMO
Toronto, ON · BMOPLACE
- Full-time
…place, key performance indicators are monitored, service level agreements are met and service costs are kept within…
Added 49 mins ago
B
Product Control Analyst, Winter 2027 (Co-op/Internship) - 4 Months
BMO
Toronto, ON · FCP
- Full-time
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Added 49 mins ago
B
Operations Analyst (New or Recent Graduate)
BMO
Barrie, ON · BCC
- Full-time
…(online and offline), and security, while meeting service level agreements. Provides the Help/Service Desk support, as well as coordinates and facilitates Incident Management, deploys…
Added 49 mins ago
B
Customer Service Representative
BMO
Surrey, BC
- Part-time
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Added 1 hour ago
RB
SALES COORDINATOR
Rodd Brudenell River Resort
Charlottetown, PE
- Full-time
Serve as a key point of contact for clients, responding to new group booking inquiries by phone and email and directing inquiries to the appropriate Sales Manager
Added 1 hour ago
PS
Payroll Manager
Professional Staffing
Mississauga, ON
- $100,000 to $120,000 CAD / year
- Full-time
The Manager, Payroll will lead the organization’s end-to-end payroll function, ensuring accurate, timely, compliant, and efficient payroll processing across all employee groups.
Added 1 hour ago
S
Gestionnaire, Sécurité des patients | Manager, Patient Safety
Sandoz
Longueuil, QC · Saint-Hubert (Sandoz)
- Full-time
The Patient Safety Manager is responsible for ensuring that Sandoz Canada’s pharmaceutical products and medical devices remain safe for patients both after they are marketed and throughout…
Added 1 hour ago
UO
Senior Manager, HR Applications and Support
University of Ottawa
Ottawa, ON
- Full-time
Added 1 hour ago
T
Manager Tech Delivery / Partner Mgmt
TD
Toronto, ON
- Full-time
As Rahona platform continues to grow, the Manager Tech Delivery / Partner Mgmt is required to provide end-to-end ownership of Consumption business operations support, service management,…
Added 1 hour ago
CO
Development Coordinator, Events & Stewardship
Canadian Opera Company
Toronto, ON
- Full-time
Assist Senior Manager of Corporate Development in their outreach to prospects, preparing materials for cultivation and pitching, and support follow-up.
Added 1 hour ago
CG
Labour Relations / Human Resources Manager
CSA Group
Toronto, ON
- Full-time
The Human Resources Manager is responsible for managing, developing and implementing all HR programs, including employee relations, performance management, compensation and benefits,…
Added 1 hour ago
B
Mortgage Specialist
BMO
Ottawa, ON
- Full-time
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Added 1 hour ago
FS
Sales Account Manager
Fire safety and protection LLC
Windsor, ON
- $75,000 to $95,000 CAD / year
- Full-time
The Sales Account Manager is responsible for developing and managing existing and new customer relationships within the assigned territory. This role plays a key part in driving business…
Added 1 hour ago
FS
Sales Account Manager
Fire safety and protection LLC
Windsor, ON
- $70,000 to $90,000 CAD / year
- Full-time
The Sales Account Manager is responsible for developing and managing existing and new customer relationships within the assigned territory. This role plays a key part in driving business…
Added 1 hour ago
GN
Senior Manager, Tourism and Market Development
Groupe Nordik
Gatineau, QC
- Full-time
The Senior Manager, Tourism and Market Development is responsible for growing traffic and revenue across all of our markets, from our local radius to long-haul markets. Reporting to the…
Added 1 hour ago
CB
Account Manager (Inside Sales)
Canadian Bearings
Mississauga, ON
- Full-time
Monitor Account Health & Delivery: Track performance against service level agreements (SLAs) and proactively identify contract compliance and expansion opportunities.
Added 2 hours ago
MH
Strategic Sourcing Lead
Manitoba Hydro
Winnipeg, MB
- Full-time
Reporting to the Manager of SCM - Strategic Sourcing, the Strategic Sourcing Lead, is responsible for the development and execution of sourcing strategies and complex procurement activities…
Added 2 hours ago
QP
Leasing Associate, New Developments, Residential
QuadReal Property Group
Vancouver, BC
- Full-time
…Greater Vancouver Area. Reporting to the Assistant Leasing Manager, New Developments, you’ll be the face of our communities - conducting tours, connecting with prospective residents, and…

Carleton University

Analytics and Process Administrator

Ottawa, ON, Canada

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Job details

Apply by: Nov 5, 2026
Positions available: 1
Posting language: English
Posted: Oct 6, 2026

Original job description

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Job Number: J0926-0211

Job Title: Analytics and Process Administrator

Job Type: Continuing Full Time

Department: Office of Institutional Research and Planning

Job Category: Organizational Research

Number of Positions: 1

Date Posted (dd/mm/yyyy): 06/10/2026

Closing Date (dd/mm/yyyy): 19/10/2026

Salary (with Salary Rate): 65,928.00 - 85,705.00/Year

Employee Group: Administrative Staff - Admin Tech

Salary Level: NU03

Hours Per Week: 35

Date Position Available: 05/10/2026

About Carleton University

Carleton University is situated on unceded Algonquin territory and bordered by the Rideau River and the Rideau Canal, a UNESCO World Heritage site, in Ottawa, Ontario. The university is just minutes from the heart of our nation's government and G-7 organizations and this capital advantage provides opportunities for staff and faculty and students to make a positive impact in our community and around the world.

Named a Top 100 Employer in 2023, 2024 and 2025, and a National Capital Region Top Employer for 10 consecutive years, Carleton University is one of Canada’s most resourceful and productive hubs of learning and research, fuelling a rich talent pipeline that is supporting social and economic renewal. The university’s smart, caring and connected community inspires and empowers individuals to become change leaders who drive impact in the world while challenging conventional modes of thinking and doing. At Carleton, we are committed to fostering an innovative, equitable and welcoming work environment. Carleton is also a nationally certified Healthy Workplace and is a recipient of the Canada Awards for Excellence, Healthy Workplace Order of Excellence and Platinum Level Certification for Mental Health at Work.

The university’s Strategic Integrated Plan 2020-2025 is an ambitious vision for the future, anchored in Carleton’s strengths and student-centric, community-engaged values.

Duties And Responsibilities

Responsible to manage student experience questionnaire (SEQ) process, to respond to and compile data for internal and external requests, and to manage administrative functions of the office.

Qualifications

The incumbent must possess the following qualifications:

Knowledge of institutional research and planning policies, procedures, and processes
Knowledge of qualitative and quantitative data collection and statistical analysis
Knowledge of information systems, databases, and multi-operating system environment
Knowledge of office as well as the broader university academic units, departments, and divisions
Knowledge of current CUASA and other collective agreement(s) section pertaining to JCAA-approved SEQ process, as well as Undergraduate and Graduate Calendar information relevant for the administration of the SEQ process
Knowledge of office productivity software and databases, discipline-specific software, enterprise software, and technology devices

Education And Experience

The above is normally acquired through the completion of:

A bachelor’s degree in business, public administration, economics, or statistics.
Minimum of four years of previous information systems and computer systems experience

HR Note

Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.

Health and Safety Requirements

This position is regularly required to work on campus in person. In the event of a public health emergency or a health and safety issue, it is possible that you may be required to work temporarily remotely due to public health orders, directives and/or health and safety requirements. If this happens, you will work with your direct manager to set up a remote work environment including discussing appropriate technology and requirements. You are required to follow all University policies and directives, including to set up a safe and confidential workspace in a remote location and ensure all Carleton property (intellectual and other) is safeguarded. If required to work remotely, you will be notified by your manager when working full time physically onsite will resume.

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More about this job

Responsibilities

Manage the student experience questionnaire process and respond to and compile data for internal and external requests. Oversee the administrative functions of the Office of Institutional Research and Planning.

Requirements

A bachelor’s degree in business, public administration, economics, or statistics is normally required, along with at least four years of information systems and computer systems experience; equivalent qualifications may be considered. Candidates should have knowledge of institutional research processes, qualitative and quantitative data collection and statistical analysis, databases and information systems, university academic units, relevant collective agreements and calendars, and office and enterprise software.

Skills

Institutional Research
Planning
Qualitative Data Collection
Quantitative Data Collection
Statistical Analysis
Information Systems
Database Management
Computer Systems
Data Compilation
Office Administration
Office Productivity Software
Enterprise Software
Multi-Operating-System Environments

Visa sponsorship

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Keywords

Institutional Research
Institutional Planning
Qualitative Data Collection
Quantitative Data Collection
Statistical Analysis
Information Systems
Computer Systems
Databases
Multi-Operating-System Environment
Office Productivity Software
Discipline-Specific Software
Enterprise Software
Technology Devices
Collective Agreements
Undergraduate Calendar
Graduate Calendar
Higher Education
Organizational Research
Data Compilation
Office Administration

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