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Added 5 hours ago
Administrative Assistant IV, Co-operative Education (Bargaining Unit 179)
Jobbe
Halifax, NS
$43,410 to $51,418 CAD / year
Full-time
Works closely with Co-op Student Assistant (Career360 Administrator). Provides training and works closely with student during their work term.
Added 6 hours ago
Research Coordinator, Department of Medicine
University of Calgary
Calgary, AB
Full-time
The research coordinator is a health care professional who functions as an administrator, coordinator, consultant, educator, and researcher in the organization of investigator initiated and…
Added 9 hours ago
Manager, Campus Security Operations and Systems
Douglas College
New Westminster, BC
Full-time
Douglas College is seeking a seasoned, strategic and operationally focused security professional to serve as Manager, Campus Security Operations and Systems . This pivotal role will lead…
Added 12 hours ago
Guidance Administrator
Globeducate
Ottawa, ON
Part-time
Blyth Academy Ottawa is seeking a highly organized and student-focused professional to join our campus team as a Guidance Administrator. This role is primarily responsible for providing…
Added 12 hours ago
EarthWorks Student Research Assistant
EarthWorks at Capilano University
Vancouver, BC
Full-time
The Student Research Assistant, under the supervision and direction of faculty or an administrator, will assist with creative activity, research and scholarship-related activities. Typical…
Added 12 hours ago
Project Finance Administrator, Research Accounting
University of Calgary
Calgary, AB
Full-time
The Department of Research Accounting within Finance is currently seeking a Full-time Limited Term Project Finance Administrator for approximately 6 months.
Added 13 hours ago
Administrative Assistant IV, Co-operative Education (Bargaining Unit 179)
Saint Mary's University
Halifax, NS
Full-time
Works closely with Co-op Student Assistant (Career360 Administrator). Provides training and works closely with student during their work term.
Added 13 hours ago
Director, Student Housing
Douglas College
New Westminster, BC
Full-time
Ability to build and sustain relationships with academic faculties, administrative units, student groups, campus partners, property developers, and peers in Student Housing, Facilities and…
Added 15 hours ago
ADMINISTRATIVE STAFF SPECIALIST I (BAND LEVEL 5)
Memorial University, Newfoundland and Labrador
St. John's, NL
Full-time
Reporting to the Manager of Human Resources, but collaborating with the Human Resources Administrator, using independent judgement to triage and prioritize cases within the department of…
Added 3 days ago
Title 1 Aide
ACCEL Schools
Youngstown, AB
Full-time
…daily Spanish instruction, STEM, and career readiness. The campus supports learning and overall wellness with features such as a climbing wall, gym, and playground. Youngstown Academy of…
Added 5 days ago
Residence Services Administrator
Carleton University
Ottawa, ON
Other
Reporting to the Assistant Director, Housing Services, the Residence Services Administrator, is the first point of contact for Residence inquiries, triaging a high volume of in person,…
Added 4 days ago
Dental Materials Clerk
University of Alberta
Edmonton, AB
Part-time
Location - This role is in-person at North Campus Edmonton.
Added 1 month ago
Education and Training Specialist
Winnipeg Airports Authority
Winnipeg, MB
This role serves as WAA's lead administrator for the corporate Learning Management System (LMS) and works closely with leaders, subject matter experts, and departmental training champions…
Added 4 days ago
Administrative Assistant - Guidance/SAS - St. Louis (K)
Waterloo Catholic District School Board
Kitchener, ON
Full-time
(Unless otherwise confirmed by the Administrator)
Added 4 days ago
Medical Education Program Administrator
University of Alberta
Edmonton, AB
Full-time
Location - This role is hybrid with a mix of remote and in-person work at North Campus Edmonton.
Added 5 days ago
System Administrator
St. Margaret's School
Victoria, BC
Full-time
Under the supervision of the Director, Information Technology, the Systems Administrator performs a variety of technical duties related to the administration, maintenance, security, and…
Added 4 days ago
Network Patching SME
Cognizant
Toronto, ON
Full-time
…across a 147,000+ device estate - spanning Cisco core routers, campus and data center switches, Juniper devices, and F5 load balancers. Zero-tolerance for unplanned outages during change…
Added 6 days ago
Executive Assistant and Academic Administrator
University of Toronto
Toronto, ON
The EA and Academic Administrator is a key member of the administrative team, supporting the academic administration of the department. Under the general direction of the Chair, Associate…
Added 5 days ago
Undergraduate Education Administrator (2026-13-33)
University of Windsor
Windsor, ON
POSITION TITLE: Undergraduate Education Administrator
Added 6 days ago
Facilities Administrator
Saskatchewan Polytechnic Alumni
Prince Albert, SK
Full-time
Competition Number P17809 Posting Title Facilities Administrator Classification Band 6 Location Saskatchewan Polytechnic Prince Albert Campus Other Location(s) Saskatchewan Polytechnic…
Added 6 days ago
Office Assistant, Continuing Education
Saskatchewan Polytechnic Alumni
Saskatoon, SK · Greater Saskatoon Metropolitan Area
Full-time
…Classification Band 5 Location Saskatchewan Polytechnic Saskatoon Campus Other Location(s) Building Saskatoon Campus, Idylwyld Dr. Other Building Date Posted 09/15/2026 Closing Date…
Added 6 days ago
Associate Director, Strategic Transformation Office
Langara College
Vancouver, BC
Full-time
Added 7 days ago
Administrator
University of British Columbia
Vancouver, BC · UBCV | Totem Field Studios (TFS)
$7,158.42 to $10,292.25 CAD / month
Full-time
The Administrator is responsible for the effective management of all administration functions of the Department of Linguistics in the Faculty of Arts and the joint Master of Data Science…
Added 7 days ago
Program Administrator
McGill University
Montreal, QC · Bronfman Building
Full-time
Reporting to the Associate Director – Admissions & Recruitment, the Program Administrator provides administrative support to the MBA program with the primary focus on student orientation,…
Added 7 days ago
Buildings and Research Infrastructure Manager
McGill University
NS · Macdonald Eng. Bldg.
Full-time
Working closely with Facilities Management and Ancillary Services (FMAS), Campus Planning & Development Office (CPDO), Environmental Health & Safety (EHS), Design Services, Project…

Carleton University

Residence Services Administrator

Ottawa, ON, Canada

Apply by: Oct 17, 2026
Positions available: 1
Posting language: English
Posted: Sep 17, 2026

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Original job description

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Career Development Assignment (CDA)

The successful candidate must obtain a leave of absence from their current and substantive position, where applicable. Permission for such leave must not be unreasonably withheld.

If you are an internal applicant belonging to a union (CUPE 2424, CUPE 910 or OPSEU 404), please make sure to update your current union status in your candidate profile each time you apply for a vacant position. Internal “unionized” candidates with priority status will be given first consideration. Please note: Carleton University encourages applications from all qualified candidates.

Job Number: J0926-0166

Job Title: Residence Services Administrator

Job Type: Career Development Assignment (CDA)

Department: Housing and Residence Life

Job Category: Administrative

Number of Positions: 1

Date Posted (dd/mm/yyyy): 17/09/2026

Closing Date (dd/mm/yyyy): 27/09/2026

Salary (with Salary Rate): 66,488.00 - 72,613.00/Year

Assignment Duration From: 21/09/2026

Assignment Duration To: 12/11/2027

Employee Group: CUPE 2424

Salary Level: 7PE

Hours Per Week: 35

Date Position Available: 21/09/2026

About Carleton University

Carleton University is situated on unceded Algonquin territory and bordered by the Rideau River and the Rideau Canal, a UNESCO World Heritage site, in Ottawa, Ontario. The university is just minutes from the heart of our nation's government and G-7 organizations and this capital advantage provides opportunities for staff and faculty and students to make a positive impact in our community and around the world.

Named a Top 100 Employer in 2023, 2024 and 2025, and a National Capital Region Top Employer for 10 consecutive years, Carleton University is one of Canada’s most resourceful and productive hubs of learning and research, fuelling a rich talent pipeline that is supporting social and economic renewal. The university’s smart, caring and connected community inspires and empowers individuals to become change leaders who drive impact in the world while challenging conventional modes of thinking and doing. At Carleton, we are committed to fostering an innovative, equitable and welcoming work environment. Carleton is also a nationally certified Healthy Workplace and is a recipient of the Canada Awards for Excellence, Healthy Workplace Order of Excellence and Platinum Level Certification for Mental Health at Work.

The university’s Strategic Integrated Plan 2020-2025 is an ambitious vision for the future, anchored in Carleton’s strengths and student-centric, community-engaged values.

Duties And Responsibilities

Reporting to the Assistant Director, Housing Services, the Residence Services Administrator, is the first point of contact for Residence inquiries, triaging a high volume of in person, phone, and email inquiries. They are responsible for the coordination of the Summer Residence Program, room change requests, and providing administrative and clerical support to Housing and Residence Life.

Qualifications

The incumbent must possess the following qualifications:

The variety of tasks demands initiative, sound judgement, and the ability to work independently. Strong multitasking, organization skills, and the ability to set daily priorities while adapting to change is required for this position.
The duties of this position require competence in multiple software platforms, including StarRez, Banner, eRezLife, AdminWeb, Wordpress, Excel, Access, Word, Carleton Central, Outlook, and the internet. Accuracy and strict attention to detail are essential.
Due to the nature of the position, a sensitivity to gender, culture and diversity, including an understanding of students, parents, summer clients, and university staff is essential as well as interpersonal skills, tact, diplomacy is required to effectively facilitate stressful situations in an effective and calm manner.
The incumbent must possess knowledge of and keep abreast of changing university policies and procedures.

Education And Experience

The above is normally acquired through:

Completion of a three-year university degree.
Four years of professional experience with progressive administrative responsibilities, including one year of front-facing customer service, preferably in a student residence environment.

HR Note

Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.

Health and Safety Requirements

This position is regularly required to work on campus in person. In the event of a public health emergency or a health and safety issue, it is possible that you may be required to work temporarily remotely due to public health orders, directives and/or health and safety requirements. If this happens, you will work with your direct manager to set up a remote work environment including discussing appropriate technology and requirements. You are required to follow all University policies and directives, including to set up a safe and confidential workspace in a remote location and ensure all Carleton property (intellectual and other) is safeguarded. If required to work remotely, you will be notified by your manager when working full time physically onsite will resume.

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Responsibilities

Acts as the primary point of contact for residence inquiries and manages high-volume communication via phone, email, and in-person. Coordinates the Summer Residence Program, processes room change requests, and provides general administrative support to Housing and Residence Life.

Requirements

Requires a three-year university degree and four years of professional administrative experience, including one year of front-facing customer service. Proficiency in various software platforms like StarRez, Banner, and Microsoft Office is essential.

Skills

Multitasking
Organization
Customer Service
Administrative Support
Time Management
Interpersonal Skills
Diplomacy
Tact
Attention To Detail
Problem Solving

Visa sponsorship

Not detected in the job text

Keywords

StarRez
Banner
eRezLife
AdminWeb
Wordpress
Excel
Access
Word
Carleton Central
Outlook
Higher Education
Student Residence
Housing Services
Administrative Support
Customer Service

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