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Added 14 mins ago
MH
Sr. Full Stack Software Engineer (Backend - AI products)
MedMe Health
Toronto, ON
- $116,000 to $156,000 CAD / year
- Full-time
At MedMe, we are passionate about empowering pharmacists to provide services beyond just prescribing. Our mission is to build an all-in-one cloud-based platform that enables pharmacists to…
Added 14 mins ago
L
Principal Product Manager
Lightworks
Toronto, ON
- Full-time
Lightworks is hiring a Principal Product Manager to work within the AI Consortium (AIC) for our Head of Engineering, alongside AI Consortium members. The AIC is developing several projects,…
Added 29 mins ago
IH
Clinical Specialist | Home Health
Interior Health Authority
Kelowna, BC
- Full-time
Mentoring program for new Clinical Operations Managers
Added 29 mins ago
AW
Software Development Manager, S3 Storage
Amazon Web Services (AWS)
Vancouver, BC
- Full-time
As a Software Development Manager with-in the S3 Request Plane, you will help your team to design, develop and deliver global highly available services that provide robust, safe, scalable…
Added 29 mins ago
K
Senior Quality Manager - Energy Construction
Kiewit
AB · Edmonton, AB
- Full-time
As a Sr. Quality Manager, you will lead the the Quality team and program on a projects in your assigned location.
Added 29 mins ago
GC
Manufacturing Operations Supervisor
GMS Canada
BC · Manufacturing (SLG)
- Full-time
The Door Manufacturing Supervisor supports the daily production operations of the door pre-hanging facility by providing hands‑on leadership, coordination, and technical expertise. This…
Added 29 mins ago
GC
GMS Canada / Home Depot Account Manager
GMS Canada
AB · Corporate ON (CAN)
- Full-time
Working closely with GMS purchasing, operations, sales, finance, branch leadership, and the THD team, the Account Manager will ensure customer requirements are clearly communicated and…
Added 29 mins ago
KE
BPO Operations Manager
Kelly Education
AB · Canada-Alberta-Customer On-site
- Full-time
Overseeing administrative services, including scheduling, meetings, correspondence, records, document preparation, purchasing, and expense or time-entry support.
Added 45 mins ago
T
TD Wealth- Client Service Associate- Private Investment Advice
TD
Quebec, QC
- Full-time
Create reports for analysis of client accounts; communicate with customers to provide mentorship on products and services, and identify referral opportunities
Added 1 hour ago
T
KYC Senoir Manager
TEKsystems
Toronto, ON
- $60 to $70 CAD / hour
- Contract
Nous sommes un fournisseur de services aux entreprises et de technologies. Nous accélérons la transformation de nos clients. Notre compétence en stratégie, conception, exécution et…
Added 1 hour ago
CH
Manager, Health & Safety
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Full-time
The Manager, Health and Safety is responsible for providing strategic and operational leadership for the Alterra Experiences Division's occupational health and safety program, ensuring the…
Added 1 hour ago
CA
Sales Support Specialist
Centurion Associates Inc
Toronto, ON
- Full-time
Our mission is to be sought after as a leading-edge, reputable, multi-disciplinary alternative asset manager; to capitalize on opportunities in new and interesting investment strategies…
Added 1 hour ago
(CAN) Self Checkout Attendant - Part Time
Walmart Canada
Port Elgin, ON
…opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing friendly, helpful service…
Added 1 hour ago
WC
(CAN) Food Lead Department Manager
Walmart Canada
Dryden, ON
- Full-time
Position Summary...The Food Lead Department Manager supports food area operations by working closely with the Food Assistant Manager to deliver a strong customer experience and efficient…
Added 1 hour ago
WC
(CAN) Customer Service Manager
Walmart Canada
Hinton, AB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 1 hour ago
WC
(CAN) Consumables Associate
Walmart Canada
Lloydminster, AB
- Full-time
Assists customers by promoting products/services, locating merchandise and making purchase decisions.
Added 1 hour ago
BA
SERVICE LOT ATTENDANT
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Reporting Relationship: This position reports directly to the Fixed Operations Manager.
Added 1 hour ago
BM
Manager, Guest Safety and Parking - Year-Round - Full-Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
The Guest Safety & Parking Manager is responsible for leading the day-to-day delivery of resort safety and parking operations, ensuring a safe, welcoming, and well-managed environment for…
Added 1 hour ago
WC
(CAN) Consumables Associate
Walmart Canada
Timmins, ON
- Full-time
Assists customers by promoting products/services, locating merchandise and making purchase decisions.
Added 1 hour ago
WC
Customer Service Manager
Walmart Canada
Port Perry, ON
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 1 hour ago
WC
Front End Checkout Team Associate
Walmart Canada
Port Perry, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 1 hour ago
L
Financial Service Representative - LendDirect Office 1586
LendDirect
Calgary, AB
- Full-time
…empowered us to develop convenient, easily accessible financial services that meet our customers' growing…
Added 1 hour ago
BA
SERVICE LOT ATTENDANT
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Reporting Relationship: This position reports directly to the Fixed Operations Manager.
Added 1 hour ago
WC
(CAN) Associé, équipe de l’aire des caisses
Walmart Canada
Cowansville, QC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 1 hour ago
GC
Senior Desktop Engineer
GEI Consultants, Inc.
Vancouver, BC
- Full-time
The IT Support Engineer will play a key role in providing Tier 2/3 technical support across GEI’s North American operations. The successful candidate will demonstrate technical expertise,…

Carleton University

Senior Records Officer

Ottawa, ON, Canada

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Job details

Apply by: Dec 9, 2026
Positions available: 1
Posting language: English
Posted: Nov 9, 2026

Original job description

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Career Development Assignment (CDA)

The successful candidate must obtain a leave of absence from their current and substantive position, where applicable. Permission for such leave must not be unreasonably withheld.

If you are an internal applicant belonging to a union (CUPE 2424, CUPE 910 or OPSEU 404), please make sure to update your current union status in your candidate profile each time you apply for a vacant position. Internal “unionized” candidates with priority status will be given first consideration. Please note: Carleton University encourages applications from all qualified candidates.

Job Number: J1026-0003

Job Title: Senior Records Officer

Job Type: Career Development Assignment (CDA)

Department: University Registrarial Services

Job Category: Administrative

Number of Positions: 1

Date Posted (dd/mm/yyyy): 09/11/2026

Closing Date (dd/mm/yyyy): 17/11/2026

Salary (with Salary Rate): 91,291.00 - 99,934.00/Year

Assignment Duration From: 28/09/2026

Assignment Duration To: 03/09/2027

Employee Group: CUPE 2424

Salary Level: 10PE

Hours Per Week: 35

Date Position Available: 01/10/2026

About Carleton University

Carleton University is situated on unceded Algonquin territory and bordered by the Rideau River and the Rideau Canal, a UNESCO World Heritage site, in Ottawa, Ontario. The university is just minutes from the heart of our nation's government and G-7 organizations and this capital advantage provides opportunities for staff and faculty and students to make a positive impact in our community and around the world.

Named a Top 100 Employer in 2023, 2024 and 2025, and a National Capital Region Top Employer for 10 consecutive years, Carleton University is one of Canada’s most resourceful and productive hubs of learning and research, fuelling a rich talent pipeline that is supporting social and economic renewal. The university’s smart, caring and connected community inspires and empowers individuals to become change leaders who drive impact in the world while challenging conventional modes of thinking and doing. At Carleton, we are committed to fostering an innovative, equitable and welcoming work environment. Carleton is also a nationally certified Healthy Workplace and is a recipient of the Canada Awards for Excellence, Healthy Workplace Order of Excellence and Platinum Level Certification for Mental Health at Work.

The university’s Strategic Integrated Plan 2020-2025 is an ambitious vision for the future, anchored in Carleton’s strengths and student-centric, community-engaged values.

Duties And Responsibilities

With a minimum of supervision, the Senior Records Officer is responsible for the effective facilitation of all administrative processing activities relating to Central Academic Records. Records Integrity refers to registration, graduation, biographical data, transcripts and all matters related to student records.

Working within established guidelines, the Senior Records Officer is responsible for developing internal control techniques to provide efficient audit trails for the Student Records Data Base; maintaining and developing the proper procedures for creation and archiving of hard-copy files; collection and validation of final grades; convocation data; coordinating and directing the production of University transcripts and diplomas; collaborate with the Office of Institutional Research in the production of accurate and timely grant reports; examining and assessing of international student exemptions; keeping the Associate Registrar informed and advised of data processing issues within the records system in general and assisting with projects.

The Senior Records Officer is knowledgeable on leading effective work teams, office processing standards and functional operations of the Office. The Senior Records Officer ensures that University rules and policies pertaining to all aspects of student records expertise exists among the Registrar Specialists. The incumbent provides advice and support in all aspects of student records to clients including providing detailed explanation and interpretation, for matters relating to university policy and procedures.

The incumbent is also required to have a high level of technical knowledge of the software program(s) that support the student information system. In consultation with Operations, the incumbent is responsible for supporting the ongoing technical and functional development of the software systems that support transcripts and diploma production, and grade collection.

The Senior Records Officer is accountable for ensuring team leadership, coaching, training and ongoing development for the Registrar Specialists teams in terms of records, auditing issues, and supporting cross-functional development.

The Senior Records Officer collaborates with other Senior Officers in the Registrar's Office and The Office of Post Doctoral and Graduate Affairs on production and work schedules and on cross communication, documentation and training.

Although this position is involved and has responsibilities in other aspects and services of the Registrar's Office, the incumbent reports directly to the Assistant Registrar, Central Academic Records.

Qualifications

The incumbent must possess the following qualifications:

Thorough knowledge of all processes within the office to support the other functional areas of the office with regard to records data integrity.
Thorough knowledge of record processes and their impact; the functionality of the systems and how they are used by staff.
Strong understanding of the relationships and responsibilities of the Registrar’s Office with students, the academic community, other student support offices, Office of Institutional Research and administration.
Thorough knowledge and understanding of data collection for purposes of measuring service standards and bench marking.
Have good general knowledge of academic policies.
Ability to exercise independent judgment and initiative to solve problems and conduct the academic integrity needs on a daily basis is essential.
Must be able to participate in and effectively lead teams and possess excellent organizational skills and the ability to identify and set priorities.
Must have strong written, verbal communication skills and interpersonal skills and be able to exercise tact, diplomacy and discretion in working with students and clients.
Knowledge of current university software applications, systems and databases and office software is required.
Must be available to work overtime as required.

Education And Experience

The above is normally acquired through the completion of:

Completion of 4 years of post-secondary study
Five years progressive, responsible experience, preferably in an educational institution.

HR Note

Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.

Health and Safety Requirements

This position is regularly required to work on campus in person. In the event of a public health emergency or a health and safety issue, it is possible that you may be required to work temporarily remotely due to public health orders, directives and/or health and safety requirements. If this happens, you will work with your direct manager to set up a remote work environment including discussing appropriate technology and requirements. You are required to follow all University policies and directives, including to set up a safe and confidential workspace in a remote location and ensure all Carleton property (intellectual and other) is safeguarded. If required to work remotely, you will be notified by your manager when working full time physically onsite will resume.

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Responsibilities

Oversee administrative processing for central academic records, including records integrity, grade collection, archiving, convocation data, transcripts, diplomas, reporting, and international student exemptions. Lead and develop Registrar Specialist teams, advise clients on records policies and procedures, and support the technical and functional development of systems used for records processing.

Requirements

Requires four years of post-secondary study and five years of progressively responsible experience, preferably in an educational institution; equivalent qualifications may be considered. Candidates should have thorough knowledge of student records processes and systems, strong judgment and communication skills, and the ability to lead teams and work overtime as needed.

Skills

Student Records Management
Data Integrity
Records Auditing
Records Archiving
Grade Collection and Validation
Transcript and Diploma Production
Data Processing
Team Leadership
Coaching and Training
Project Support
Policy Interpretation
Problem-Solving
Organizational Skills
Written and Verbal Communication
Interpersonal Skills
Student Information Systems

Visa sponsorship

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Keywords

Central Academic Records
Student Records
Records Integrity
Registration
Graduation
Biographical Data
Transcripts
Diplomas
Student Records Database
Internal Controls
Audit Trails
Records Archiving
Final Grades
Convocation Data
Grant Reports
International Student Exemptions
Student Information System
Software Systems
Data Collection
Service Standards
Benchmarking
Academic Policies
Registrar's Office
Team Leadership
Cross-Functional Development

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