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Added 27 mins ago
HC
Marketing and New Business Coordinator
Havas CX Canada
Toronto, ON
- Contract
We are seeking a strategic, creative and Marketing and New Business Coordinator to help support internal and external marketing communications and to support Havas CX’s client growth…
Added 27 mins ago
Quality Control Coordinator
DOF
Paradise, NL
DOF Canada is currently seeking a detailed oriented and client focused individual for the position of Quality Control Coordinator. A key to success for this position is the ability to…
Added 56 mins ago
D
Quality Control Coordinator
DOF
Paradise, NS
- Full-time
DOF Canada is currently seeking a detailed oriented and client focused individual for the position of Quality Control Coordinator. A key to success for this position is the ability to…
Added 56 mins ago
Coordonnateur(trice) des opérations, gestion des commandes // Operations Coordinator, Order Management
SharkNinja
Montreal, QC
…respect des délais de livraison et la qualité de l’expérience…
Added 1 hour ago
K
Billing Coordinator (1-year contract)
KPMG
Calgary, AB · ON · Toronto, Ontario
- Temporary
…closely with accountants and other professionals on complex client engagements across a broad range of legal and tax-related practice…
Added 1 hour ago
UI
Sales and Service Coordinator
UAP Inc.
L'Orignal, ON
- $46,800 to $58,500 CAD / year
- Full-time
…solutions. Our passionate sales team is at the heart of our success, dedicated to building strong relationships and providing exceptional service. Join us and be part of a dynamic company…
Added 2 hours ago
Project Coordinator, Co-op
Aecon
Toronto, ON
Our success is built on the passion, expertise, and dedication of our people. Together, we embrace strong execution, innovation, and continuous improvement - values that come to life…
Added 2 hours ago
UI
Sales and Service Coordinator
UAP Inc.
L'Orignal, ON
- $46,800 to $58,500 CAD / year
- Full-time
…solutions. Our passionate sales team is at the heart of our success, dedicated to building strong relationships and providing exceptional service. Join us and be part of a dynamic company…
Added 2 hours ago
VD
Director of Marketing And Business Development
Van Dyke Marketing
AB · Alberta, Canada
- Full-time
Set the direction for business development, while your Manager and Coordinator deliver it day to day, including lawyer Success Plans and practice group planning.
Added 2 hours ago
UO
Head Lifeguard/Instructor
University of Alberta
Edmonton, AB
- Full-time
In consultation with the Coordinator, design and conduct program needs assessment processes by evaluating client demand and program trends.
Added 3 hours ago
Events Coordinator, Student Engagement
University of Toronto
Toronto, ON · Scarborough, ON
The Events Coordinator, Student Engagement will be the main contact for planning and executing events that bring together current Arts & Science Co-op students. They will coordinate the…
Added 3 hours ago
C
Account Coordinator
CarltonOne
Markham, ON
- Full-time
The Account Coordinator will be an integral part of our Client Success team. This role will support the Client Success Managers (CSMs) in the strategic implementation and execution of…
Added 4 hours ago
Business System Support Specialist
Demant Group
Toronto, ON
…pricing validation, modernizing clinic forms, enhancing both client and employee experiences, and optimizing administrative workflows within Blueprint. The Business Systems Support…
Added 4 hours ago
SM
GOAPRDJP000001053 – Shipping & Inventory Coordinator
S M Software Solutions Inc
AB · Edmonton, AB
- Internship
We are seeking a detail-oriented and physically fit Shipping & Inventory Coordinator to support shipping, receiving, inventory control, warehouse operations, and administrative tasks for…
Added 4 hours ago
C
Consultant, IT Quality Assurance
CIBC
Toronto, ON
- Full-time
…systems testing process and provide suggestions that will ensure client needs are met with the highest quality. As a Senior Test Coordinator, you’ll be a team lead on CIBC’s Technology…
Added 5 hours ago
IG
Digital Product Owner
Insight Global
Toronto, ON
- $72 to $80 CAD / hour
- Contract
…of the Retail Assisted Channels Platform for a Big 5 banking client. The platform enables frontline employees to help customers access, deposit, and move funds while balancing customer and…
Added 6 hours ago
RH
Administrative Assistant
Robert Half
London, ON
- $55,000 to $64,000 CAD / year
- Full-time
Our client, a respected not-for-profit organization in London, Ontario, is seeking an Administrative Assistant to join their team. This is an excellent opportunity for an administrative…
Added 7 hours ago
B
Print Services Coordinator (Print Production)
BGIS
Burnaby, BC
- Full-time
…businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is…
Added 8 hours ago
P
Customer Care Coordinator
PheedLoop
Toronto, ON
- Full-time
Want to work directly with global brands, run live events, and build real client relationships in your first year out of school?
Added 9 hours ago
WC
Business Development Representative (2026-397-CP)
WoodGreen Community Services
Toronto, ON
- Contract
…collaboration with the Campaign Manager, Employment Consultants, the Coordinator of Brokered Incentive Agreements (wage subsidy agreements) and the Career Success Coaches (retention team),…
Added 9 hours ago
LC
Associate Faculty - Clinical Nursing
Lambton College
Sarnia, ON
- Part-time
…for our local and global community and elevate student and client impacts at local, national, and international…
Added 12 hours ago
A
Marketing Operations Coordinator, Promotions and Loyalty [AQ-24257]
Aquent
Toronto, ON
- $21 to $23 CAD / hour
- Contract
…executed, directly influencing customer engagement and business success for millions of shoppers. If you thrive in a structured environment, enjoy working with data, and excel at…
Added 14 hours ago
UO
Student Services Support Coordinator
University of Waterloo
Stratford, ON · Digital Media Stratford
- Full-time
The Student Services Support Coordinator is responsible for providing initial assistance and advice to students seeking academic guidance. The incumbent provides proactive, student-focused,…
Added 14 hours ago
FH
Coordinator, Education, Training and Development
Fraser Health
Surrey, BC
- Full-time
The Coordinator, Education, Training and Development is responsible for leading the development, organization and delivery of a range of formalized computerized application training and…
Added 16 hours ago
SM
GOAPRDJP000001053 – Shipping & Inventory Coordinator
S M Software Solutions Inc
AB · Edmonton, AB
- Internship
We are seeking a detail-oriented and physically fit Shipping & Inventory Coordinator to support shipping, receiving, inventory control, warehouse operations, and administrative tasks for…

CarltonOne

Account Coordinator

Markham, ON, Canada

The target hiring range for this position is $50,000 - $55,000. · Full-time

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Job details

Pay: The target hiring range for this position is $50,000 - $55,000.
Job type: Full-time
Apply by: Nov 22, 2026
Posting language: English
Posted: Oct 23, 2026

Original job description

CarltonOne is a global B2B technology leader, and part of the Goldman Sachs portfolio, helping organizations around the world reward and inspire exceptional people. Our solutions empower employees to be more productive, sales teams to perform at their best, and customers to stay engaged and loyal.

Our platform powers the global engagement industry, enabling companies to deliver impactful employee recognition, customer loyalty, rewards, sales, and channel incentive programs. We partner with over 450 clients, 500 vendors, and serve 14 million members across 185 countries.

Beyond engagement, every CarltonOne solution drives our eco-action mission: funding tree planting to help restore the planet. To date, we’ve funded over 20 million trees and are on track to plant millions more each year. Learn more at carltonone.com.

About the Opportunity:

The Account Coordinator will be an integral part of our Client Success team. This role will support the Client Success Managers (CSMs) in the strategic implementation and execution of client initiatives to help clients meet their program goals, as well as support new program launches. They will be responsible for the ongoing execution, administration, and maintenance of client and partner programs, ensuring operational excellence and program success. They will also support the day-to-day management of the rewards platform and client inquiries to help ensure a seamless client experience.

Key Competencies:

Time Management – The ability to manage multiple competing priorities to ensure all deadlines are met.
Attention to Detail – The ability to achieve thoroughness and accuracy when completing a task.
Customer Service Oriented – The ability to demonstrate concern for satisfying customers.
Excellent Communicator – The ability to communicate effectively, clearly and concisely with internal and external parties through verbal and written communication.
Analytical Thinking – The ability to solve problems using a logical, systematic, sequential approach.
Clear Communication – The ability to comprehend client/partner requirements, ask clarifying questions and communicate relevant information accurately and comprehensively.
Organizational Skills -The ability to effectively organize, prioritize, and manage data, files, multiple tasks and deadlines in a fast-paced environment
Demonstrates a high level of curiosity, proactively seeks opportunities to improve processes and workflows, and continuously looks for ways to enhance efficiency, accuracy, and overall program success.

Responsibilities:

Support Client Success Managers (CSMs) in the implementation, launch, and ongoing management of new and existing programs, ensuring a high level of accuracy and quality. Responsibilities include member data management, module configuration, training manuals, certifications, awards, trophy cases, serial cards, games, and leaderboards where applicable.
Coordinate with cross-functional teams to support program delivery, troubleshoot operational issues, analyze root causes, and drive timely resolution of client, partner, and platform-related challenges.
Serve as first level client support by successfully resolving ticket-based queries on program creations and change requests, and escalate unresolvable issues as required to the CSM
Cross functional Coordination with other departments internal and external and managing any issues that come up. Problem defining and solving,
Provide day to day first level program management support by working with CSM & clients (as required) to manage feature requests, generate scheduled and ad-hoc reports, and answer queries, within the established Company & Client SLAs
Support the CarltonOne Engagement team on various projects or with ad-hoc reporting and/or administrative needs
Communicate any bottlenecks or training deficits to the CSM as required
Provide feedback to CSM’s on how to streamline processes and standards in order to increase service levels
Develop a breadth of knowledge on relevant CarltonOne Engagement system, features, capabilities
Other duties as assigned by your manager

Specific Skills

Detail oriented with the ability to manage multiple projects simultaneously across various departments
Excellent working knowledge of Microsoft Office Applications - Power Point, Word, Excel
Proven ability to thrive in a fast-paced, rapid growth environment
Outstanding communication and interpersonal skills
Adept and learning and adapting to new technologies

Additional Perks

Here are some additional perks that we provide:

Competitive salary and benefits package.
Health, dental, and vision coverage.
3 weeks’ vacation plus personal days.
Access to our employee benefits portal for exclusive discounts.
Monthly company-wide events, celebrations, and team activities.
Bravo reward points program for recognition and appreciation.
Convenient office location close to public transit.

How to Apply

If this great opportunity looks rewarding to you, let’s connect. Our online application will give you the option to apply to this role directly.

The target hiring range for this position is $50,000 - $55,000. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, or if you need assistance to accommodate a disability, please contact us with the “Help” button in the application.

We will review applications, with priority given to those who have completed the assessment, and look forward to hearing from you.

Vacancy status: This posting represents an active vacancy for which we are currently hiring.

AI Disclosure: Artificial Intelligence (AI) may be used in the hiring process for this role.

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More about this job

Responsibilities

Support Client Success Managers with the implementation, launch, and ongoing administration of client and partner programs, including platform configuration, member data, training materials, awards, and reporting. Respond to client inquiries, coordinate with internal and external teams to resolve operational issues, and identify process improvements that strengthen service quality and program success.

Requirements

The role calls for strong organization, attention to detail, customer service, communication, and problem-solving skills, including the ability to manage multiple projects across departments in a fast-paced environment. Candidates should have working knowledge of Microsoft Office applications and be able to learn and adapt to new technologies; no specific education or years of experience are stated.

Skills

Time Management
Attention To Detail
Customer Service
Written And Verbal Communication
Analytical Thinking
Organization And Prioritization
Problem Solving
Program Administration
Client Support
Cross-Functional Coordination
Data Management
Reporting
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Adaptability To New Technologies

Benefits

Competitive Salary And Benefits Package
Health Coverage
Dental Coverage
Vision Coverage
Employee Discounts
Company Events And Team Activities
Employee Recognition Rewards

Visa sponsorship

Not detected in the job text

Keywords

Client Success
Account Coordination
Program Implementation
Program Launches
Program Administration
Rewards Platform
Employee Recognition
Customer Loyalty
Sales Incentives
Channel Incentives
Member Data Management
Module Configuration
Training Manuals
Awards
Leaderboards
Client Support
Ticket-Based Queries
Feature Requests
Scheduled And Ad-Hoc Reporting
Service-Level Agreements
Cross-Functional Coordination
Root Cause Analysis
Process Improvement
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Operational Excellence

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