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Added 7 mins ago
Coordinator, Internal Audit
VIA HFR - VIA TGF Inc
Montreal, QC
Reporting to the Vice-President, Internal Audit, the Coordinator supports the effective delivery of Internal Audit priorities. This central role helps ensure the smooth management of key…
Added 7 mins ago
Finance and Administration Assistant, College of Dentistry
University of Saskatchewan
Saskatoon, SK
…payments. The assistant also supports document preparation, data tracking, inventory management, supply purchasing, and the distribution of materials and equipment. In addition, this…
Added 7 mins ago
HP
Administration, Finance and Operations Coordinator
HR Project Partners Inc.
Labrador City, NL
- Full-time
Finance and Operations Coordinator on behalf of one of our clients. Reporting to the Controller and functionally to the Branch – Operations Manager, the Administration, Finance and…
Added 7 mins ago
VP
Coordonnateur(trice) chaîne d’approvisionnement et approvisionnement | Supply Chain & Procurement Coordinator
Victoria Park Medispa
Gatineau, QC
- Full-time
The Supply Chain & Procurement Coordinator coordinates inventory, warehouse, logistics, e-commerce, quality control, and procurement operations to support accurate inventory management,…
Added 23 mins ago
MS
Logistics Coordinator
McGill St Laurent
Montreal, QC
- Full-time
As part of our continued growth, we are looking for a detail-oriented and highly organized Logistics Coordinator to manage the daily planning and coordination of grain transportation. You…
Added 23 mins ago
OS
Operations Supervisor, Bell Sensplex
Ottawa Senators
Ottawa, ON
- Full-time
Assist Program Coordinator with requests and provide excellent customer service
Added 23 mins ago
BC
Project Assistant/Office Administrator - Buildings West
Bird Construction
Kelowna, BC
- Full-time
…to minimize the task work done by Project Manager, Project Coordinator, Estimator and Superintendent, also maintains office services by organizing office operations and procedures,…
Added 38 mins ago
GS
Logistics Coordinator
Grain St Laurent
Montreal, QC
- Full-time
As part of our continued growth, we are looking for a detail-oriented and highly organized Logistics Coordinator to manage the daily planning and coordination of grain transportation. You…
Added 38 mins ago
Quality Control Coordinator
DOF
Paradise, NL
DOF Canada is currently seeking a detailed oriented and client focused individual for the position of Quality Control Coordinator. A key to success for this position is the ability to…
Added 38 mins ago
Programming operations coordinator French channels, Bell Media
Bell
Montreal, QC
Position: Programming Operations Coordinator French Channels
Added 52 mins ago
AG
Surveyor, Earthworks
Artemis Gold - Blackwater Project
BC
- Temporary
Reporting to the Project Engineer and Project Coordinator, the Surveyor, Earthworks conducts activities related to Capital Projects - Earthworks department survey functions, providing…
Added 52 mins ago
K
Social Media Coordinator
Kodify
Remote, Canada
- Full-time
- Remote
…embracing thrilling challenges tailor-made for a star Social Media…
Added 1 hour ago
D
Quality Control Coordinator
DOF
Paradise, NS
- Full-time
DOF Canada is currently seeking a detailed oriented and client focused individual for the position of Quality Control Coordinator. A key to success for this position is the ability to…
Added 1 hour ago
AI
Sr. Project Coordinator
Avant Imaging & Information Management, Inc.
Toronto, ON · Scarborough, ON
- Full-time
We’re looking for a Senior Project Coordinator to own project governance, coordination and reporting for a full-scale ERP implementation, and to bring technical delivery discipline to our…
Added 1 hour ago
Coordonnateur(trice) des opérations, gestion des commandes // Operations Coordinator, Order Management
SharkNinja
Montreal, QC
Added 1 hour ago
Facilities Coordinator
Give and Go Prepared Foods
Toronto, ON
Compile, analyze, and present statistical data regarding Give & Go building systems and facilities
Added 1 hour ago
PD
Service Coordinator
Partners Development Group
Okotoks, AB
- Full-time
We are seeking a Service Coordinator for the Partners Properties residential portfolio. This role is the central link between our residents and our maintenance team. You will manage…
Added 1 hour ago
Clinical Research Coordinator
University of Saskatchewan
Saskatoon, SK
Primary Purpose: The Clinical Research Coordinator's primary purpose is to proficiently assist the Principal Investigator (PI) and associated research team through providing research…
Added 1 hour ago
Administrative Support Coordinator
Canadian Mental Health Association BC Division
Vancouver, BC
…Response for Depression & Anxiety, the Administrative Support Coordinator will be responsible for administrative and technical support tasks to assist with day-to-day operations and to…
Added 1 hour ago
IC
Consultant – Museum, Events and Outreach Programme Coordinator
International Civil Aviation Organization
Montreal, QC
- Full-time
The Consultant – Museum, Events and Outreach Programme Coordinator will help bring these experiences to life. The role combines museum and exhibition coordination, educational visits and…
Added 1 hour ago
AF
Scheduling Coordinator / Office Administrator
Ace Fire Prevention
Richmond, BC
- Full-time
Maintain and file internal and external data.
Added 1 hour ago
PH
45016-Scheduling Coordinator PT
ParaMed Home Health Care
Oshawa, ON
- Part-time
As a Scheduling Coordinator, you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to…
Added 1 hour ago
H
Assessor Coordinator Degree Senior
HealthCareersInSask.ca
Yorkton, SK
- Full-time
Salary or Pay Band: Pay Band Assessor Coordinator - Degree Senior $39.658 to $48.494
Added 1 hour ago
K
Billing Coordinator (1-year contract)
KPMG
Calgary, AB · ON · Toronto, Ontario
- Temporary
Experience in data processing, business and administration
Added 1 hour ago
CL
Dispatch Coordinator
Charger Logistics Inc
Brampton, ON
- Full-time
Analyze lane data, on-time performance and costs to effectively negotiate rates with customers and third-party carriers to ensure profitability and customer satisfaction

CarltonOne

Account Coordinator

Markham, ON, Canada

The target hiring range for this position is $50,000 - $55,000. · Full-time

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Job details

Pay: The target hiring range for this position is $50,000 - $55,000.
Job type: Full-time
Apply by: Nov 22, 2026
Posting language: English
Posted: Oct 23, 2026

Original job description

CarltonOne is a global B2B technology leader, and part of the Goldman Sachs portfolio, helping organizations around the world reward and inspire exceptional people. Our solutions empower employees to be more productive, sales teams to perform at their best, and customers to stay engaged and loyal.

Our platform powers the global engagement industry, enabling companies to deliver impactful employee recognition, customer loyalty, rewards, sales, and channel incentive programs. We partner with over 450 clients, 500 vendors, and serve 14 million members across 185 countries.

Beyond engagement, every CarltonOne solution drives our eco-action mission: funding tree planting to help restore the planet. To date, we’ve funded over 20 million trees and are on track to plant millions more each year. Learn more at carltonone.com.

About the Opportunity:

The Account Coordinator will be an integral part of our Client Success team. This role will support the Client Success Managers (CSMs) in the strategic implementation and execution of client initiatives to help clients meet their program goals, as well as support new program launches. They will be responsible for the ongoing execution, administration, and maintenance of client and partner programs, ensuring operational excellence and program success. They will also support the day-to-day management of the rewards platform and client inquiries to help ensure a seamless client experience.

Key Competencies:

Time Management – The ability to manage multiple competing priorities to ensure all deadlines are met.
Attention to Detail – The ability to achieve thoroughness and accuracy when completing a task.
Customer Service Oriented – The ability to demonstrate concern for satisfying customers.
Excellent Communicator – The ability to communicate effectively, clearly and concisely with internal and external parties through verbal and written communication.
Analytical Thinking – The ability to solve problems using a logical, systematic, sequential approach.
Clear Communication – The ability to comprehend client/partner requirements, ask clarifying questions and communicate relevant information accurately and comprehensively.
Organizational Skills -The ability to effectively organize, prioritize, and manage data, files, multiple tasks and deadlines in a fast-paced environment
Demonstrates a high level of curiosity, proactively seeks opportunities to improve processes and workflows, and continuously looks for ways to enhance efficiency, accuracy, and overall program success.

Responsibilities:

Support Client Success Managers (CSMs) in the implementation, launch, and ongoing management of new and existing programs, ensuring a high level of accuracy and quality. Responsibilities include member data management, module configuration, training manuals, certifications, awards, trophy cases, serial cards, games, and leaderboards where applicable.
Coordinate with cross-functional teams to support program delivery, troubleshoot operational issues, analyze root causes, and drive timely resolution of client, partner, and platform-related challenges.
Serve as first level client support by successfully resolving ticket-based queries on program creations and change requests, and escalate unresolvable issues as required to the CSM
Cross functional Coordination with other departments internal and external and managing any issues that come up. Problem defining and solving,
Provide day to day first level program management support by working with CSM & clients (as required) to manage feature requests, generate scheduled and ad-hoc reports, and answer queries, within the established Company & Client SLAs
Support the CarltonOne Engagement team on various projects or with ad-hoc reporting and/or administrative needs
Communicate any bottlenecks or training deficits to the CSM as required
Provide feedback to CSM’s on how to streamline processes and standards in order to increase service levels
Develop a breadth of knowledge on relevant CarltonOne Engagement system, features, capabilities
Other duties as assigned by your manager

Specific Skills

Detail oriented with the ability to manage multiple projects simultaneously across various departments
Excellent working knowledge of Microsoft Office Applications - Power Point, Word, Excel
Proven ability to thrive in a fast-paced, rapid growth environment
Outstanding communication and interpersonal skills
Adept and learning and adapting to new technologies

Additional Perks

Here are some additional perks that we provide:

Competitive salary and benefits package.
Health, dental, and vision coverage.
3 weeks’ vacation plus personal days.
Access to our employee benefits portal for exclusive discounts.
Monthly company-wide events, celebrations, and team activities.
Bravo reward points program for recognition and appreciation.
Convenient office location close to public transit.

How to Apply

If this great opportunity looks rewarding to you, let’s connect. Our online application will give you the option to apply to this role directly.

The target hiring range for this position is $50,000 - $55,000. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, or if you need assistance to accommodate a disability, please contact us with the “Help” button in the application.

We will review applications, with priority given to those who have completed the assessment, and look forward to hearing from you.

Vacancy status: This posting represents an active vacancy for which we are currently hiring.

AI Disclosure: Artificial Intelligence (AI) may be used in the hiring process for this role.

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More about this job

Responsibilities

Support Client Success Managers with the implementation, launch, and ongoing administration of client and partner programs, including platform configuration, member data, training materials, awards, and reporting. Respond to client inquiries, coordinate with internal and external teams to resolve operational issues, and identify process improvements that strengthen service quality and program success.

Requirements

The role calls for strong organization, attention to detail, customer service, communication, and problem-solving skills, including the ability to manage multiple projects across departments in a fast-paced environment. Candidates should have working knowledge of Microsoft Office applications and be able to learn and adapt to new technologies; no specific education or years of experience are stated.

Skills

Time Management
Attention To Detail
Customer Service
Written And Verbal Communication
Analytical Thinking
Organization And Prioritization
Problem Solving
Program Administration
Client Support
Cross-Functional Coordination
Data Management
Reporting
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Adaptability To New Technologies

Benefits

Competitive Salary And Benefits Package
Health Coverage
Dental Coverage
Vision Coverage
Employee Discounts
Company Events And Team Activities
Employee Recognition Rewards

Visa sponsorship

Not detected in the job text

Keywords

Client Success
Account Coordination
Program Implementation
Program Launches
Program Administration
Rewards Platform
Employee Recognition
Customer Loyalty
Sales Incentives
Channel Incentives
Member Data Management
Module Configuration
Training Manuals
Awards
Leaderboards
Client Support
Ticket-Based Queries
Feature Requests
Scheduled And Ad-Hoc Reporting
Service-Level Agreements
Cross-Functional Coordination
Root Cause Analysis
Process Improvement
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Operational Excellence

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