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Added 19 mins ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive contribution – then we want you to…
Added 49 mins ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
…uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive contribution – then we want you to…
Added 1 hour ago
M
Survey Technologist
McElhanney
Vancouver, BC
- Full-time
…engineering, surveying, mapping, planning, landscape architecture, and environmental services. As a 100% employee-owned and operated firm, with over 1,500 staff members in 31 locations, we…
Added 1 hour ago
Operations Manager
University of Toronto
Toronto, ON
The Operations Manager is a key member of the Business Services Team. Reporting to the Chief Administrative Officer (CAO), the incumbent is responsible for assisting the CAO in identifying…
Added 2 hours ago
SC
Crane & Rigging Supervisor (Vancouver/Coquitlam, BC)
Sterling Crane
Coquitlam, BC
- Full-time
…field supervision. This position reports directly to the Branch Manager. The ability to effectively lead, supervise and troubleshoot complex heavy lifts, ensure compliance with operational…
Added 3 hours ago
PB
Construction Manager
PCH Builders
Calgary, AB
- Full-time
PCH Builders is seeking an experienced, highly accountable, detail-oriented Construction Manager to lead our on the ground teams build and deliver the construction scope of our projects…
Added 4 hours ago
W
Senior Project Manager
Worley
Edmonton, AB
- Full-time
We are seeking an accomplished and highly effective Senior Project Manager to oversee the planning, execution, and closure of large, complex capital projects across our operations. Based in…
Added 4 hours ago
F
Project Manager II
Fluor
Vancouver, BC
- Full-time
Fluor team members are at the heart of our success in executing projects safely, thoughtfully, and with the highest quality. If you value teamwork, empowerment in your career, and are eager…
Added 5 hours ago
CR
Part-Time Janitor (4 PM to 12 AM)
COGIR Real Estate
Ottawa, ON
- Part-time
Reporting to the Maintenance Manager, the Janitor is responsible for responding to incoming calls, greeting and directing all visitors, answering inquiries in a positive and professional…
Added 5 hours ago
RE
Telecom Technologist
Rising Edge Group
Calgary, AB
- Full-time
Reporting to the Telecom Manager, the Telecom Technologist installs, manages and/or maintains equipment used to control and monitor systems, equipment, and processes in the utilities…
Added 6 hours ago
G
HSE Coordinator - Infrastructure
Graham
Vancouver, BC
- Full-time
At Graham, one of North America’s largest general contractors, we don’t just build projects, we connect communities and create pathways for progress. As part of our Infrastructure Division,…
Added 6 hours ago
RE
Telecom Technologist
Rising Edge Group
Calgary, AB
- Full-time
Reporting to the Telecom Manager, the Telecom Technologist installs, manages and/or maintains equipment used to control and monitor systems, equipment, and processes in the utilities…
Added 6 hours ago
WP
Maintenance Technician - Power Engineer
Westerner Park
Red Deer, AB
- Full-time
Reporting to the Manager, Park and Facilities, the role works closely with maintenance employees, trades and contractors. This position provides technical expertise, identify deficiencies,…
Added 6 hours ago
N
Sr Financial Analyst, Proprietary Products
Nutrien
Saskatoon, SK
- Full-time
Reporting to the Senior Manager, Finance, Proprietary Products & Sustainability, the Sr Financial Analyst, Proprietary Products will be responsible for generating and delivering actionable…
Added 6 hours ago
N
Sr Financial Analyst, Proprietary Products
Nutrien
Calgary, AB
- Full-time
Reporting to the Senior Manager, Finance, Proprietary Products & Sustainability, the Sr Financial Analyst, Proprietary Products will be responsible for generating and delivering actionable…
Added 6 hours ago
H
Property Manager
Hays
Surrey, BC
- $90,000 to $110,000 CAD / year
- Full-time
Our client is a well-established Canadian real estate owner, investor, and manager with a large, diversified portfolio across multiple asset classes nationwide. This role offers the…
Added 6 hours ago
L
Program Manager - Risk and Supplier Relationship Management
lululemon
Vancouver, BC
- Full-time
Reporting to the Director, Procurement – Strategy & Analytics, the Program Manager, Risk and Supplier Relationship Management (Responsible Procurement) plays a critical role in embedding…
Added 6 hours ago
FR
Building Manager
FirstService Residential Canada
Vancouver, BC
- Part-time
As a Building Manager, you will be responsible for the day-to-day operation of the building to ensure excellent living experience for tenants. The ideal candidate will possess the ability…
Added 6 hours ago
Mechanical Project Engineer
Domtar Products
Port Mellon, BC
Reporting to the Engineering Manager, the Project Engineer is responsible for leading and managing Capital Expenditure (CapEx) and Major Maintenance projects from initial planning and scope…
Added 6 hours ago
SC
Team Leader – Ecology & Biodiversity (Pacific Region)
SLR Consulting
Kamloops, BC · Kelowna, BC · Vancouver, BC
- Full-time
Experience supporting environmental assessment, baseline evaluation, monitoring, and oversight of large multidisciplinary projects.
Added 7 hours ago
NN
Sales Support Manager - Montreal (m/f/d)
Nordex North America
Montreal, QC
- Internship
The role of Sales Support Manager directly supports Nordex’s mission to develop and deliver clean power plants that make 100% renewable energy a reality for the world. As the Sales Support…
Added 7 hours ago
ZA
Intermediate Architect
Zeidler Architecture
Vancouver, BC
- Full-time
…typologies they might focus on would be federal and institutional…
Added 7 hours ago
UO
Lead, Program Partnerships & Projects, UCalgary Continuing Education
University of Calgary
Calgary, AB
- Full-time
Reporting to the Manager, Administrative Operations, the Lead, Program Partnerships & Projects is a key member of the Office of the Associate Vice-President (Continuing Education) team and…
Added 7 hours ago
WI
Project Manager, Power Delivery
WSP in Canada
Markham, ON
- Full-time
As a Senior Project Manager, you will play a key role in delivering complex power projects across Eastern Canada and beyond. Projects will vary in size and complexity and can include scope…
Added 7 hours ago
WP
Maintenance Technician - Power Engineer
Westerner Park
Red Deer, AB
- Full-time
Reporting to the Manager, Park and Facilities, the role works closely with maintenance employees, trades and contractors. This position provides technical expertise, identify deficiencies,…

CarltonOne

Account Coordinator

Markham, ON, Canada

The target hiring range for this position is $50,000 - $55,000. · Full-time

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Job details

Pay: The target hiring range for this position is $50,000 - $55,000.
Job type: Full-time
Apply by: Nov 22, 2026
Posting language: English
Posted: Oct 23, 2026

Original job description

CarltonOne is a global B2B technology leader, and part of the Goldman Sachs portfolio, helping organizations around the world reward and inspire exceptional people. Our solutions empower employees to be more productive, sales teams to perform at their best, and customers to stay engaged and loyal.

Our platform powers the global engagement industry, enabling companies to deliver impactful employee recognition, customer loyalty, rewards, sales, and channel incentive programs. We partner with over 450 clients, 500 vendors, and serve 14 million members across 185 countries.

Beyond engagement, every CarltonOne solution drives our eco-action mission: funding tree planting to help restore the planet. To date, we’ve funded over 20 million trees and are on track to plant millions more each year. Learn more at carltonone.com.

About the Opportunity:

The Account Coordinator will be an integral part of our Client Success team. This role will support the Client Success Managers (CSMs) in the strategic implementation and execution of client initiatives to help clients meet their program goals, as well as support new program launches. They will be responsible for the ongoing execution, administration, and maintenance of client and partner programs, ensuring operational excellence and program success. They will also support the day-to-day management of the rewards platform and client inquiries to help ensure a seamless client experience.

Key Competencies:

Time Management – The ability to manage multiple competing priorities to ensure all deadlines are met.
Attention to Detail – The ability to achieve thoroughness and accuracy when completing a task.
Customer Service Oriented – The ability to demonstrate concern for satisfying customers.
Excellent Communicator – The ability to communicate effectively, clearly and concisely with internal and external parties through verbal and written communication.
Analytical Thinking – The ability to solve problems using a logical, systematic, sequential approach.
Clear Communication – The ability to comprehend client/partner requirements, ask clarifying questions and communicate relevant information accurately and comprehensively.
Organizational Skills -The ability to effectively organize, prioritize, and manage data, files, multiple tasks and deadlines in a fast-paced environment
Demonstrates a high level of curiosity, proactively seeks opportunities to improve processes and workflows, and continuously looks for ways to enhance efficiency, accuracy, and overall program success.

Responsibilities:

Support Client Success Managers (CSMs) in the implementation, launch, and ongoing management of new and existing programs, ensuring a high level of accuracy and quality. Responsibilities include member data management, module configuration, training manuals, certifications, awards, trophy cases, serial cards, games, and leaderboards where applicable.
Coordinate with cross-functional teams to support program delivery, troubleshoot operational issues, analyze root causes, and drive timely resolution of client, partner, and platform-related challenges.
Serve as first level client support by successfully resolving ticket-based queries on program creations and change requests, and escalate unresolvable issues as required to the CSM
Cross functional Coordination with other departments internal and external and managing any issues that come up. Problem defining and solving,
Provide day to day first level program management support by working with CSM & clients (as required) to manage feature requests, generate scheduled and ad-hoc reports, and answer queries, within the established Company & Client SLAs
Support the CarltonOne Engagement team on various projects or with ad-hoc reporting and/or administrative needs
Communicate any bottlenecks or training deficits to the CSM as required
Provide feedback to CSM’s on how to streamline processes and standards in order to increase service levels
Develop a breadth of knowledge on relevant CarltonOne Engagement system, features, capabilities
Other duties as assigned by your manager

Specific Skills

Detail oriented with the ability to manage multiple projects simultaneously across various departments
Excellent working knowledge of Microsoft Office Applications - Power Point, Word, Excel
Proven ability to thrive in a fast-paced, rapid growth environment
Outstanding communication and interpersonal skills
Adept and learning and adapting to new technologies

Additional Perks

Here are some additional perks that we provide:

Competitive salary and benefits package.
Health, dental, and vision coverage.
3 weeks’ vacation plus personal days.
Access to our employee benefits portal for exclusive discounts.
Monthly company-wide events, celebrations, and team activities.
Bravo reward points program for recognition and appreciation.
Convenient office location close to public transit.

How to Apply

If this great opportunity looks rewarding to you, let’s connect. Our online application will give you the option to apply to this role directly.

The target hiring range for this position is $50,000 - $55,000. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, or if you need assistance to accommodate a disability, please contact us with the “Help” button in the application.

We will review applications, with priority given to those who have completed the assessment, and look forward to hearing from you.

Vacancy status: This posting represents an active vacancy for which we are currently hiring.

AI Disclosure: Artificial Intelligence (AI) may be used in the hiring process for this role.

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More about this job

Responsibilities

Support Client Success Managers with the implementation, launch, and ongoing administration of client and partner programs, including platform configuration, member data, training materials, awards, and reporting. Respond to client inquiries, coordinate with internal and external teams to resolve operational issues, and identify process improvements that strengthen service quality and program success.

Requirements

The role calls for strong organization, attention to detail, customer service, communication, and problem-solving skills, including the ability to manage multiple projects across departments in a fast-paced environment. Candidates should have working knowledge of Microsoft Office applications and be able to learn and adapt to new technologies; no specific education or years of experience are stated.

Skills

Time Management
Attention To Detail
Customer Service
Written And Verbal Communication
Analytical Thinking
Organization And Prioritization
Problem Solving
Program Administration
Client Support
Cross-Functional Coordination
Data Management
Reporting
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Adaptability To New Technologies

Benefits

Competitive Salary And Benefits Package
Health Coverage
Dental Coverage
Vision Coverage
Employee Discounts
Company Events And Team Activities
Employee Recognition Rewards

Visa sponsorship

Not detected in the job text

Keywords

Client Success
Account Coordination
Program Implementation
Program Launches
Program Administration
Rewards Platform
Employee Recognition
Customer Loyalty
Sales Incentives
Channel Incentives
Member Data Management
Module Configuration
Training Manuals
Awards
Leaderboards
Client Support
Ticket-Based Queries
Feature Requests
Scheduled And Ad-Hoc Reporting
Service-Level Agreements
Cross-Functional Coordination
Root Cause Analysis
Process Improvement
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Operational Excellence

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