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File Maintenance Clerk BCR
Co-op
Prince George, BC
- Full-time
…Canadians, giving back to our communities, and promoting sustainable growth. We operate over 30 locations across central BC, serving diverse communities from the coastline to mountains,…
Added 1 min ago
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Nurse A - Registered Nurse
HealthCareersInSask.ca
Prince Albert, SK
- Part-time
Job Description: The Registered Nurse A is responsible to The Nursing Unit Manager or Director of Nursing. The Registered Nurse A is responsible for maintaining a high standard of patient…
Added 1 min ago
Copywriter and Content Developer
UFA Co-operative Ltd.
Calgary, AB
Reporting to the Manager, Marketing, Creative and Content, the Copywriter & Content Specialist’s primary responsibilities involve creating persuasive and compelling copy to drive sales,…
Added 1 min ago
DW
Crane Manager, Electrical
DP World
Prince Rupert, BC
- Full-time
The Crane Manager, Electrical ensures delivery of the highest quality equipment maintenance, repair and technical services while meeting all applicable standards and requirements in terms…
Added 1 min ago
PC
Supervisor, Settlements
Parkland Corporation
Calgary, AB
- Full-time
Reporting to the Settlements Manager, the Settlement Supervisor is responsible for overseeing the daily operations of the Canadian Retail Settlement Team within Order to Cash. The role…
Added 1 min ago
LO
Licensed Assistant Manager Brampton, ON-LensCrafters
Luxottica of America, Inc.
Brampton, ON
- Full-time
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…
Added 1 min ago
LO
Licensed Assistant Manager Winnipeg MB, LensCrafters
Luxottica of America, Inc.
Winnipeg, MB
- Full-time
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…
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department Manager (interim)
RONA
Brossard, QC
- Temporary
…customer experience and playing a central role in our store's…
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Data & Document Controller
Graymont
Canada
- Full-time
Working with the project manager to establish the distribution and roles on a project
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Recruiter
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $30 to $35 CAD / hour
- Contract
…in fast-paced, agile environments that emphasize long-term growth, inclusivity, and winning…
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Talent Acquisition Advisor
BRP
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…and onboard the best talent that will help us continue our growth. If you enjoy taking on challenges and you are not afraid to go off road to get to the destination, keep on reading. As…
Added 1 min ago
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Sales and Service Coordinator
UAP Inc.
L'Orignal, ON
- $46,800 to $58,500 CAD / year
- Full-time
…dynamic company where your sales expertise will accelerate growth and keep Canada…
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department manager
RONA
Boucherville, QC
- Full-time
…customer experience and playing a central role in our store's…
Added 1 min ago
AW
Engineering And Maintenance Manager
Atlantic Wallboard
Saint John, NB
- Full-time
Partner with the General Manager and leadership team to identify opportunities for operational excellence and sustainable business growth
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DG
Catering Sous Chef
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Mississauga, ON
- Full-time
Under the general supervision of the Chef Manager, the Sous Chef oversees procuring, organizing, planning, preparing and/or directing the preparation of all catering events. This role also…
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DG
Sous Chef with Baker Experience
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Mississauga, ON
- Full-time
Under the general supervision of the Chef Manager, the Sous Chef oversees production, organizing, planning, preparing and/or directing the preparation of all catering events/commissary…
Added 1 min ago
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Warehouse Associate
The Fastener Group Ltd.
Calgary, AB
- Full-time
…productivity standards. This position reports to the Warehouse…
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Part-Time Manager - Rideau Centre
Claire's
Ottawa, ON
- $17 to $19 USD / hour
- Part-time
Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.
Added 2 mins ago
Bilingual SMB Sales Professional
Purolator
ON · Mississauga, ON
Suggest actions to improve sales performance and identify opportunities for growth.
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Financial Service Representative - LendDirect Office 1677
LendDirect
Toronto, ON · Scarborough, ON
- Full-time
“My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I’ve had the privilege of working in three…
Added 17 mins ago
OR
Wireless Manager - 3102 Thompson
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Thompson, MB
- Other
…this is the place. Your success leads to our success, your growth leads to our…
Added 17 mins ago
Gerant de la Boutique - Carrefour Laval
Lush Handmade Cosmetics
Montreal, QC
Added 17 mins ago
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Temporary Employment Support Professional
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- Full-time
…and valuing their unique gifts while encouraging continuous growth and development is only a part of what makes this a rewarding…
Added 17 mins ago
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Retail Shift Leader
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Calgary, AB · Douglasdale, Calgary, AB
- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 17 mins ago
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Business Development Manager
Colliers Project Leaders
Vancouver, BC
- $100,000 to $120,000 CAD / year
- Full-time
Join our team as a Business Development Manager in Vancouver, BC

CarltonOne

Account Coordinator

Markham, ON, Canada

The target hiring range for this position is $50,000 - $55,000. · Full-time

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Job details

Pay: The target hiring range for this position is $50,000 - $55,000.
Job type: Full-time
Apply by: Nov 22, 2026
Posting language: English
Posted: Oct 23, 2026

Original job description

CarltonOne is a global B2B technology leader, and part of the Goldman Sachs portfolio, helping organizations around the world reward and inspire exceptional people. Our solutions empower employees to be more productive, sales teams to perform at their best, and customers to stay engaged and loyal.

Our platform powers the global engagement industry, enabling companies to deliver impactful employee recognition, customer loyalty, rewards, sales, and channel incentive programs. We partner with over 450 clients, 500 vendors, and serve 14 million members across 185 countries.

Beyond engagement, every CarltonOne solution drives our eco-action mission: funding tree planting to help restore the planet. To date, we’ve funded over 20 million trees and are on track to plant millions more each year. Learn more at carltonone.com.

About the Opportunity:

The Account Coordinator will be an integral part of our Client Success team. This role will support the Client Success Managers (CSMs) in the strategic implementation and execution of client initiatives to help clients meet their program goals, as well as support new program launches. They will be responsible for the ongoing execution, administration, and maintenance of client and partner programs, ensuring operational excellence and program success. They will also support the day-to-day management of the rewards platform and client inquiries to help ensure a seamless client experience.

Key Competencies:

Time Management – The ability to manage multiple competing priorities to ensure all deadlines are met.
Attention to Detail – The ability to achieve thoroughness and accuracy when completing a task.
Customer Service Oriented – The ability to demonstrate concern for satisfying customers.
Excellent Communicator – The ability to communicate effectively, clearly and concisely with internal and external parties through verbal and written communication.
Analytical Thinking – The ability to solve problems using a logical, systematic, sequential approach.
Clear Communication – The ability to comprehend client/partner requirements, ask clarifying questions and communicate relevant information accurately and comprehensively.
Organizational Skills -The ability to effectively organize, prioritize, and manage data, files, multiple tasks and deadlines in a fast-paced environment
Demonstrates a high level of curiosity, proactively seeks opportunities to improve processes and workflows, and continuously looks for ways to enhance efficiency, accuracy, and overall program success.

Responsibilities:

Support Client Success Managers (CSMs) in the implementation, launch, and ongoing management of new and existing programs, ensuring a high level of accuracy and quality. Responsibilities include member data management, module configuration, training manuals, certifications, awards, trophy cases, serial cards, games, and leaderboards where applicable.
Coordinate with cross-functional teams to support program delivery, troubleshoot operational issues, analyze root causes, and drive timely resolution of client, partner, and platform-related challenges.
Serve as first level client support by successfully resolving ticket-based queries on program creations and change requests, and escalate unresolvable issues as required to the CSM
Cross functional Coordination with other departments internal and external and managing any issues that come up. Problem defining and solving,
Provide day to day first level program management support by working with CSM & clients (as required) to manage feature requests, generate scheduled and ad-hoc reports, and answer queries, within the established Company & Client SLAs
Support the CarltonOne Engagement team on various projects or with ad-hoc reporting and/or administrative needs
Communicate any bottlenecks or training deficits to the CSM as required
Provide feedback to CSM’s on how to streamline processes and standards in order to increase service levels
Develop a breadth of knowledge on relevant CarltonOne Engagement system, features, capabilities
Other duties as assigned by your manager

Specific Skills

Detail oriented with the ability to manage multiple projects simultaneously across various departments
Excellent working knowledge of Microsoft Office Applications - Power Point, Word, Excel
Proven ability to thrive in a fast-paced, rapid growth environment
Outstanding communication and interpersonal skills
Adept and learning and adapting to new technologies

Additional Perks

Here are some additional perks that we provide:

Competitive salary and benefits package.
Health, dental, and vision coverage.
3 weeks’ vacation plus personal days.
Access to our employee benefits portal for exclusive discounts.
Monthly company-wide events, celebrations, and team activities.
Bravo reward points program for recognition and appreciation.
Convenient office location close to public transit.

How to Apply

If this great opportunity looks rewarding to you, let’s connect. Our online application will give you the option to apply to this role directly.

The target hiring range for this position is $50,000 - $55,000. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, or if you need assistance to accommodate a disability, please contact us with the “Help” button in the application.

We will review applications, with priority given to those who have completed the assessment, and look forward to hearing from you.

Vacancy status: This posting represents an active vacancy for which we are currently hiring.

AI Disclosure: Artificial Intelligence (AI) may be used in the hiring process for this role.

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More about this job

Responsibilities

Support Client Success Managers with the implementation, launch, and ongoing administration of client and partner programs, including platform configuration, member data, training materials, awards, and reporting. Respond to client inquiries, coordinate with internal and external teams to resolve operational issues, and identify process improvements that strengthen service quality and program success.

Requirements

The role calls for strong organization, attention to detail, customer service, communication, and problem-solving skills, including the ability to manage multiple projects across departments in a fast-paced environment. Candidates should have working knowledge of Microsoft Office applications and be able to learn and adapt to new technologies; no specific education or years of experience are stated.

Skills

Time Management
Attention To Detail
Customer Service
Written And Verbal Communication
Analytical Thinking
Organization And Prioritization
Problem Solving
Program Administration
Client Support
Cross-Functional Coordination
Data Management
Reporting
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Adaptability To New Technologies

Benefits

Competitive Salary And Benefits Package
Health Coverage
Dental Coverage
Vision Coverage
Employee Discounts
Company Events And Team Activities
Employee Recognition Rewards

Visa sponsorship

Not detected in the job text

Keywords

Client Success
Account Coordination
Program Implementation
Program Launches
Program Administration
Rewards Platform
Employee Recognition
Customer Loyalty
Sales Incentives
Channel Incentives
Member Data Management
Module Configuration
Training Manuals
Awards
Leaderboards
Client Support
Ticket-Based Queries
Feature Requests
Scheduled And Ad-Hoc Reporting
Service-Level Agreements
Cross-Functional Coordination
Root Cause Analysis
Process Improvement
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Operational Excellence

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