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Added 9 mins ago
PLM Functional Analyst
Capgemini Engineering
Montreal, QC
Full-time
…drive efficiency, innovation, and digital transformation across engineering and manufacturing environments. This position offers the opportunity to collaborate with business stakeholders,…
Added 9 mins ago
SOLUTION ARCHITECT TECHNICAL ARCHITECT (35734)
Myticas Consulting
Toronto, ON
Full-time
Primary Focus: Owns solution design for complex implementation areas and bridges business, banking domain, platform, engineering, integration, data, cloud, and client technology teams.
Added 9 mins ago
CPU Software Validation Engineering Lead
NUVACORE
Canada
Full-time
…experienced technical leader to head our CPU Software Validation Engineering organization, responsible for the strategy, architecture, and execution of software validation enabling…
Added 10 mins ago
PLM Functional Analyst
Capgemini
Montreal, QC
…drive efficiency, innovation, and digital transformation across engineering and manufacturing environments. This position offers the opportunity to collaborate with business stakeholders,…
Added 10 mins ago
PLM Functional Analyst
Capgemini
Montreal, QC
…drive efficiency, innovation, and digital transformation across engineering and manufacturing environments. This position offers the opportunity to collaborate with business stakeholders,…
Added 23 mins ago
Architecte de solutions PLM/PLM Solution Architect
Capgemini Engineering
Montreal, QC
Full-time
Chez Capgemini Engineering, le leader mondial des services d’ingénierie, nous réunissons une équipe internationale d’ingénieurs, de scientifiques et d’architectes pour aider les entreprises…
Added 23 mins ago
Architecte de solutions PLM/PLM Solution Architect
Capgemini Engineering
Montreal, QC
Full-time
Chez Capgemini Engineering, le leader mondial des services d’ingénierie, nous réunissons une équipe internationale d’ingénieurs, de scientifiques et d’architectes pour aider les entreprises…
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PLM Functional Analyst
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Full-time
…drive efficiency, innovation, and digital transformation across engineering and manufacturing environments. This position offers the opportunity to collaborate with business stakeholders,…
Added 23 mins ago
Senior Cybersecurity Test Engineer (35651)
Myticas Consulting
Ottawa, ON
Contract
…applications, infrastructure, cloud environments, APIs, and system integrations. This role is responsible for designing, implementing, and performing comprehensive security testing to…
Added 23 mins ago
PLM Funktional Analyst
Capgemini Engineering
Mirabel, QC
Full-time
…drive efficiency, innovation, and digital transformation across engineering and manufacturing environments. This position offers the opportunity to collaborate with business stakeholders,…
Added 23 mins ago
Senior QA Engineer III – Automation | Banking | API | Kafka | ETL (35729)
Myticas Consulting
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Full-time
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Added 23 mins ago
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Myticas Consulting
Ottawa, ON
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Added 23 mins ago
Staff Embedded Software Firmware Engineer (35836)
Myticas Consulting
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Design, implement, code, and test software for next-generation embedded optical platforms.
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Added 39 mins ago
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7+ years of progressive experience in Data Engineering, Data Architecture, Analytics Engineering, or Cloud Data Platforms.
Added 40 mins ago
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· Support deployment processes across web and mobile platforms
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…emissions. The role evaluates each building as an integrated system and identifies targeted interventions that improve reliability, resilience, energy and water efficiency, emissions…
Added 53 mins ago
Senior Product Manager, Applied AI
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…closely with Forward Deployed Engineers, internal Product and Engineering teams, and cross-functional partners across Sales, Customer Success, Data, Security, Legal, Finance, and…
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Sr. Payment BSA (Hybrid)
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Strong communication skills to work with cross-functional teams, including business, engineering, and security teams.
Added 53 mins ago
Repair Engineer
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Ottawa, ON · Kanata, ON
Full-time
General understanding of Engineering Change Notices and how to implement and also understanding of system operation software, functional test software platforms, test program applications…
Added 54 mins ago
Senior Backend Principal Developer - Vice President
Citi
Mississauga, ON
Full-time
…scalability, security, reliability, and maintainability in a federated…
Added 54 mins ago
Systems Administrator
Kongsberg Geospatial Ltd
Ottawa, ON
Full-time
…with network administration, connectivity, cybersecurity, and system performance monitoring is essential. The ideal candidate is a collaborative team player with excellent analytical,…
Added 54 mins ago
AgentCore Platform Engineer
Appnovation Technologies
Toronto, ON · Montreal, QC
Appnovation is a global, full-service digital partner that combines Strategy, Experience & Design, Engineering and Managed Services. We build digital solutions that deliver real impact…
Added 1 hour ago
Jira Service Management Automation Developer
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
Full-time
We are seeking a Jira Service Management Intake Automation Developer to build scalable intake platforms that transform how teams submit, triage, prioritize, route, and track work across the…

CarltonOne

User Experience Designer

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Pay: The target hiring range for this position is $70,000 - $85,000.
Job type: Full-time
Apply by: Oct 30, 2026
Experience: 3+ years of experience in UX Design, Product Design, or a related field.
Posting language: English
Posted: Sep 30, 2026

Apply About employer

Applications open in a new tab.

Original job description

CarltonOne is a global B2B technology leader, and part of the Goldman Sachs portfolio, helping organizations around the world reward and inspire exceptional people. Our solutions empower employees to be more productive, sales teams to perform at their best, and customers to stay engaged and loyal.

Our platform powers the global engagement industry, enabling companies to deliver impactful employee recognition, customer loyalty, rewards, sales, and channel incentive programs. We partner with over 450 clients, 500 vendors, and serve 14 million members across 185 countries.

Beyond engagement, every CarltonOne solution drives our eco-action mission: funding tree planting to help restore the planet. To date, we’ve funded over 22 million trees and are on track to plant millions more each year. Learn more at carltonone.com.

About the Opportunity:

CarltonOne is seeking a talented and user-focused UX Designer to help shape the future of our digital products and experiences. This role is responsible for understanding user needs, designing intuitive workflows, and creating engaging experiences across web and mobile platforms.

The UX Designer will work closely with Product Managers, Developers, QA, Business Stakeholders, and Customers to research, design, and validate solutions that improve usability, accessibility, and customer satisfaction. This role combines creativity, analytical thinking, and a strong understanding of user-centered design principles to ensure CarltonOne delivers best-in-class experiences across its global platform.

Responsibilities:

User Research & Discovery

Conduct user research through interviews, surveys, usability testing, analytics, and stakeholder workshops.
Develop user personas, journey maps, workflows, and experience models to better understand customer needs and behaviours.
Identify pain points, opportunities, and usability challenges within existing and new products.
Translate business requirements and customer feedback into actionable design insights.

UX Design & Prototyping

Create wireframes, user flows, mockups, prototypes, and interaction designs for web and mobile applications.
Design intuitive end-to-end user experiences that align with business goals and customer expectations.
Simplify complex workflows and processes while maintaining functionality and scalability.
Validate designs through testing and iterative feedback cycles.

Product & Cross-Functional Collaboration

Partner closely with Product Managers to define user requirements and prioritize design initiatives.
Collaborate with Engineering teams to ensure designs are feasible, scalable, and implemented accurately.
Work with QA teams to validate user experience and ensure design quality throughout development.
Participate in Agile ceremonies including sprint planning, backlog refinement, reviews, and retrospectives.

Design Systems & Consistency

Contribute to and maintain CarltonOne's design system, UX standards, and design patterns.
Promote consistency and usability across all customer-facing products and experiences.
Establish and advocate for UX best practices, accessibility standards, and design governance processes.

Usability Testing & Continuous Improvement

Plan and facilitate usability testing sessions and user feedback programs.
Analyze qualitative and quantitative data to measure experience effectiveness.
Monitor product usage and customer feedback to identify opportunities for optimization.
Continuously iterate on designs based on user insights and business objectives.

Accessibility & Inclusive Design

Ensure products meet accessibility and usability standards, including WCAG guidelines where appropriate.
Advocate for inclusive design practices that support diverse user needs and global audiences.
Incorporate accessibility considerations throughout the design process.

Innovation & Customer Experience

Stay informed on UX trends, emerging technologies, AI-enhanced experiences, and industry best practices.
Bring innovative ideas and recommendations that enhance customer engagement and product adoption.
Champion a customer-centric approach across the organization.

Qualifications:

3+ years of experience in UX Design, Product Design, or a related field.
Strong portfolio demonstrating user-centered design methodologies and successful product outcomes.
Experience creating wireframes, prototypes, user flows, journey maps, and design specifications.
Proficiency with modern design tools such as: Figma, Sketch, Adobe Creative Suite, Miro, Claude Design, v0, or similar to the above.
Understanding user research, usability testing, and design thinking methodologies.
Knowledge of responsive and mobile-first design principles.
Excellent communication and presentation skills.
Strong problem-solving, analytical, and collaboration abilities.
Ability to manage multiple concurrent design initiatives in a fast-paced, agile product environment
Comfortable using AI-assisted design tools (e.g., Claude Design, Figma Make) to rapidly prototype and iterate.
Familiarity with Agile software development environments.
Basic understanding of front-end technologies including HTML, CSS, and modern web frameworks.
Experience working with design systems and component libraries.
Knowledge of accessibility standards (WCAG).
Experience using analytics and user behavior tools to guide design decisions.

Additional Perks

Here are some additional perks that we provide:

Competitive salary and benefits package.
Health, dental, and vision coverage.
3 weeks’ vacation plus personal days.
Hybrid work model
Access to our employee benefits portal for exclusive discounts.
Monthly company-wide events, celebrations, and team activities.
Bravo reward points program for recognition and appreciation.

How to Apply

If this great opportunity looks rewarding to you, let’s connect. Our online application will give you the option to apply to this role directly.

The target hiring range for this position is $70,000 - $85,000. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, or if you need assistance to accommodate a disability, please contact us with the “Help” button in the application.

Vacancy status: This posting represents an active vacancy for which we are currently hiring.

AI Disclosure: Artificial Intelligence (AI) may be used in the hiring process for this role.

Apply About employer

More about this job

Responsibilities

Research user needs and design, prototype, and validate intuitive web and mobile experiences, including workflows, interaction designs, and accessible interfaces. Collaborate with product, engineering, QA, business stakeholders, and customers to maintain design consistency, test usability, and continuously improve products using user feedback and analytics.

Requirements

Requires at least three years of UX, product design, or related experience and a portfolio demonstrating user-centered methods and successful product outcomes. Candidates should be proficient with design and prototyping tools, understand research, usability testing, responsive design, accessibility, and design systems, and communicate and collaborate effectively in an Agile environment.

Skills

User Research
User-Centered Design
Wireframing
Prototyping
Usability Testing
User Journey Mapping
Figma
Sketch
Adobe Creative Suite
Miro
AI-Assisted Design
Responsive Design
Design Systems
Accessibility And WCAG
Agile Collaboration
HTML And CSS

Benefits

Competitive Salary And Benefits Package
Health Coverage
Dental Coverage
Vision Coverage
Three Weeks' Vacation
Personal Days
Hybrid Work Model
Employee Benefits Portal Discounts
Company-Wide Events And Team Activities
Bravo Reward Points Program

Visa sponsorship

Not detected in the job text

Keywords

User Experience Design
Product Design
User Research
User Interviews
Surveys
Usability Testing
Analytics
Personas
Journey Maps
Workflows
Wireframes
User Flows
Prototypes
Interaction Design
Figma
Sketch
Adobe Creative Suite
Miro
Claude Design
Figma Make
Responsive Design
Mobile-First Design
Design Systems
Component Libraries
WCAG
Accessibility
Agile
HTML
CSS
AI-Assisted Design

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