Housekeeping Supervisor - C Hotel

Join the Team Behind Hamilton’s Chicest Retreat

The C Hotel by Carmens pairs modern style with warm, attentive service. From welcoming guests and preparing rooms to supporting events, sales, and banquets, every team member helps create a memorable stay.

Part of Carmens Group, an award-winning hospitality leader with over 40 years of experience, the C Hotel offers a close-knit team and a vibrant place to grow your career.

Why Work for Carmens Group? 
 

• Flexible scheduling  
• Great Place to Work Certified (2022-2024, 2026)  
• Named Best Workplace in several award categories: 
  • Most Trusted Executive Teams
  • Best Places to Work in Hospitality & Retail 
  • Best Places to Work in Canada 
  • Best Workplaces for Women 
  • Best Workplaces for Mental Wellness 

• Perks & Benefits 
  • Pay on Demand – get paid when you need it 
  • Global Hotel Discounts for your travels 
  • Staff discounts at our restaurants 
  • Employee Scholarship Program  
  • Wellness programs & staff events 
  • Clear opportunities to grow into leadership roles 
  • Employee recognition programs celebrating your achievements and milestones 
  • Referral bonuses when you bring great talent to the team 
  • Safe, inclusive and supportive workplace culture 

Join a company that values your growth, wellbeing, and passion- where your career is supported every step of the way. 

Position Details: 

Job type: part-time, permanent
Vacancy: This posting is for an existing vacancy (replacement for a currently unfilled position
Compensation: $20.00 - $21.00 per hour
AI Disclosure: We do not use artificial intelligence in the screening or selection of applicants for this position.    

What you will be doing:

As Housekeeping Supervisor at Carmen’s Group, you’ll help create a clean, comfortable, and welcoming experience for every guest. Through thoughtful leadership, room inspections, and a strong focus on quality, you’ll support the team in upholding the high standards our guests expect.

Your responsibilities will include:
 

• Leading, coaching, and supporting the Housekeeping team
• Inspecting guest rooms and public areas to ensure they meet cleanliness and presentation standards
• Updating schedules, task lists, and room assignments to reflect daily business needs
• Maintaining clean, safe, and well-presented guest rooms, public spaces, and back-of-house areas
• Keeping housekeeping carts, storage areas, and equipment organized and stocked
• Protecting guest privacy and ensuring the security of guest belongings and hotel property
• Promoting a positive, collaborative team environment and supporting improvements
• Using sound judgment and completing other duties as needed to support hotel operations

This role is ideal for someone with a strong work ethic, an eye for detail, and a passion for helping guests feel at home.

What Makes You Shine:
 

• 1–2 years of housekeeping experience in a hotel or similar hospitality environment; supervisory experience is an asset
• A keen eye for detail and pride in maintaining clean, well-presented spaces
• Friendly, professional communication and strong people skills
• Confidence training and encouraging team members
• Dependable and able to stay organized while balancing changing priorities
• Comfortable working independently and collaborating with others
• Able to handle cleaning products safely and follow workplace safety practices
• Available for daytime shifts, including weekends and holidays
• Clear criminal background check, with a strong commitment to guest privacy and property security is required

We are Carmens Group - a proud Hamilton-born hospitality company with a mission to create extraordinary memories. Our venues include Carmens Event Centre, The C Hotel, The Lakeview, the Hamilton Convention Centre, fig&lemon Catering, The Arlington Hotel, and the Good Earth Food & Wine. Together, we’re shaping the future of Southern Ontario’s event and culinary scene - one unforgettable experience at a time.

If you’re a passionate hospitality professional who thrives on creating exceptional experiences for guests, this is your opportunity. Apply today and help us deliver something extraordinary - together. 
 
Carmens Group makes certain there is an equal employment opportunity for all employees and applicants for employment. Carmens Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify People & Culture upon scheduling your interview.