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Added 1 min ago
GF
Customer Service Representative (Motivator) - Kingston
GoodLife Fitness
Kingston, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 1 min ago
Broker Sales - Bilingual Sales Representative
OTIP Group of Companies (OTIP, Orbit, Curo)
Waterloo, ON
Owning and resolving all customer inquiries, ensuring minimal customer effort and a seamless experience.
Added 1 min ago
C&
Facilities Coordinator
Cushman & Wakefield
Victoria, BC
- Full-time
Follow up with clients to ensure customer satisfaction
Added 1 min ago
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Personal Finance Advisor
Desjardins
Princeville, QC · Caisse Desjardins de L'Érable
- Full-time
Please note that other combinations of qualifications and relevant experience may be considered
Added 1 min ago
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Financial Service Representative ( Cantonese )
CIBC
Toronto, ON
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 1 min ago
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Financial Services Representative II
CIBC
Oshawa, ON
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 1 min ago
C
Financial Services Representative II
CIBC
Calgary, AB
- Full-time
You will be joining the Personal and Business Banking team, as the Financial Services Representative II you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference…
Added 1 min ago
C
Contact Centre Representative (Credit Counsellor, Client Account Management)
CIBC
Toronto, ON
- Full-time
You engage with your heart and mind. You care about people and you understand different perspectives. You listen and learn from the experience of others.
Added 2 mins ago
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Product Support Representative - Construction/On Highway
Wajax
MB · Sunnyside, MB
- Full-time
Prospect and source new customer opportunities within defined Construction, Forestry and On Highway territory through development of a Strategic Prospecting Plan. Obtains vast knowledge of…
Added 2 mins ago
UO
Electro-Optical Systems Engineer
University of Alaska Fairbanks Petroleum Engineering
Engineer, BC
- Full-time
Serves as a primary technical representative in customer briefings, technical interchange meetings (TIMs), and progress reviews, clearly communicating complex technical risks, performance…
Added 2 mins ago
TH
Merchandising Associate - Part Time (RIchmond Hill North)
The Home Depot Canada
Richmond Hill, ON
- Part-time
…organization, and display/signage maintenance designed to enhance the customer experience. MEAs execute merchandising strategies and ensure product is displayed correctly to drive sales and…
Added 2 mins ago
TH
Merchandising Associate Part Time (BRADFORD)
The Home Depot Canada
Bradford, ON
- Part-time
…organization, and display/signage maintenance designed to enhance the customer experience. MEAs execute merchandising strategies and ensure product is displayed correctly to drive sales and…
Added 2 mins ago
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Customer Service Representative
RahrBSG
Guelph, ON
- Full-time
RahrBSG is looking for an Account Representative in Guelph, ON or Delta, BC. The Customer Service Representative serves as the primary interface between the company and our customers in a…
Added 2 mins ago
A
Entry Level Sales Trainee
Aerotek
Langley (District), BC · Langley, BC
- Full-time
1-3 years of experience in customer service, leadership, and/or sales (to include sales major/clubs/internships)
Added 2 mins ago
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Customer Service Representative
RahrBSG
Delta, BC
- Full-time
RahrBSG is looking for an Account Representative in Guelph, ON or Delta, BC. The Customer Service Representative serves as the primary interface between the company and our customers in a…
Added 16 mins ago
A
Gestion performance financiere & optimisation programme / Financial performance & program improvement
Airbus
Mirabel, QC
- Full-time
Vous avez de l'expérience en tant que chef de projet financier, avez travaillé sur le secteur ou êtes passionné par l'analyse de données, et vous cherchez à évoluer et à développer de…
Added 17 mins ago
IC
Trade Compliance Manager
IDEX Corporation
Ottawa, ON
- Full-time
…sciences, industrial, and space & defense markets, driving strong customer retention and attractive margins. Our capabilities combine deep expertise in flow, optics and materials science to…
Added 17 mins ago
Financial Advisor, Investment & Retirement Planning - Timberlea, Fort McMurray, Alberta
Scotiabank
Fort McMurray, AB
Building relationships, focusing on providing a great client experience and growing long-standing relationships with existing clients.
Added 17 mins ago
TH
Merchandising Associate Part Time (BRADFORD)
The Home Depot
Canada
- Part-time
…organization, and display/signage maintenance designed to enhance the customer experience. MEAs execute merchandising strategies and ensure product is displayed correctly to drive sales and…
Added 17 mins ago
TH
Merchandising Associate - Part Time (RIchmond Hill North)
The Home Depot
Richmond Hill, ON
- Part-time
…organization, and display/signage maintenance designed to enhance the customer experience. MEAs execute merchandising strategies and ensure product is displayed correctly to drive sales and…
Added 17 mins ago
Letter Carrier - Delivery Agent
Canada Post - Postes Canada
Victoria, BC
Experience making deliveries or working as a driver
Added 31 mins ago
IS
AI Solutions Architect
Iris Software Inc.
Toronto, ON
- Contract
Serve as the primary Iris representative and point of contact for the client initiative.
Added 31 mins ago
I
Seasonal Customer Experience Representative
Indigo
Abbotsford, BC
- $18.25 CAD / hour
- Part-time
Share ideas with Leadership Team on how to improve the employee and customer experience
Added 31 mins ago
LI
Inside Sales Representative
LOOP Industrial Equipment Ltd.
Hamilton, ON · Greater Hamilton (Burlington) Metropolitan Area
- Full-time
Role Description The Inside Sales Representative is a full-time, on-site role based in the Greater Hamilton (Burlington) Metropolitan Area. This role focuses on managing inbound and…
Added 31 mins ago
Route Service Representative
Cintas
Toronto, ON · Etobicoke, ON
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell…

Carmichael Engineering Ltd.

Bilingual Customer Service Representative

2320 St Laurent Blvd, Ottawa, ON, K1G 6C4, Canada

$55,000 to $60,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $60,000 CAD / year
Job type: Full-time
Experience: 2 years of experience in a customer service oriented role or similar position.
Working hours: 40 hours per week
Posting language: English
Posted: Nov 3, 2026

Original job description

With us, it's always about people

Innovation, excellence, integrity and determination are just some of the core values on which Carmichael is founded. These enduring values serve as guiding principles that have allowed us to thrive as a service provider of HVAC thermal systems for 100 years.

Being part of the Carmichael family translates into endless opportunities to learn and achieve tremendous personal growth. And what's more, we give you carte blanche to apply what you learn so that you can in turn perfect and continuously improve it.

Carmichael is a place where your experience will be valued and respected. If you've ever tasted success and are hungry for more, Carmichael is the perfect place to satisfy your appetite for success.

Job Title: Bilingual Customer Service Representative

Work Location: 2320 St. Laurent Blvd, Ottawa, ON K1G 6C4

Work Schedule: 8am-5pm, 40 hours per week, Full-time & Permanent

Salary Range: $55,000-$60,000

Carmichael is looking for a Customer Service Representative to work and manage all aspects of certain customer accounts.

Tasks and Responsibilities:

Handle incoming customer inquiries in a prompt, courteous and professional manner
Resolve customer concerns in a prompt, courteous and professional manner
Schedule and dispatch service requests accurately
Work with other departments to ensure efficiency and customer satisfaction
Process and accurately close work orders
Contact existing customers to schedule appointments
Communicate with service technicians

Requirements:

2 years of experience in a customer service oriented role or similar position.
Bilingual in English/French
Punctual and reliable
Ability to handle difficult customers
Excellent computer skills
Ability to work independently or as part of a team
Time management skills

What We Offer:

Competitive Starting Pay
Paid Training
Comprehensive Benefits:
- Medical/Dental/Vision/Travel Insurance
- Life Insurance
- Pension plan paid fully by us.
- Vacation
- Paid Time Off
- Short-Term and Long-Term Disability
- Employee Family Assistance Program paid by us.

Health and Safety is a core paramount value of Carmichael Engineering. Given the importance of keeping one another safe, you are expected to comply with our Health and safety policies at all times and client Health and Safety policies when working at client locations.

Carmichael Engineering welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates participating in all aspects of the selection process.

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More about this job

Responsibilities

The representative will manage customer accounts by handling inquiries, resolving concerns, and scheduling service requests. They will also coordinate with other departments and service technicians to ensure operational efficiency and customer satisfaction.

Requirements

Candidates must have at least 2 years of experience in a customer service role and be bilingual in English and French. Strong computer skills, punctuality, and the ability to work both independently and as part of a team are required.

Skills

Customer service
Bilingual
Communication
Scheduling
Dispatching
Computer skills
Time management
Problem solving
Professionalism
Teamwork
Independent work

Benefits

Medical insurance
Dental insurance
Vision insurance
Travel insurance
Life insurance
Pension plan
Paid time off
Short-term disability
Long-term disability
Employee family assistance program
Paid training

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
HVAC
Thermal Systems
Dispatch
Work Orders
Service Technician
Bilingual
Customer Accounts
Scheduling
Health and Safety

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