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Added 9 mins ago
CM
Farm Tractor Operators - SNOW REMOVAL - 24/7 Availability
Clintar Markham, ON
Markham, ON
- $26 to $35 CAD / hour
- Part-time
…on short notice, 24/7, including weekends and holidays. We service commercial, industrial, and institutional properties throughout the region. For suitable candidates, there may be…
Added 9 mins ago
W
Parts Representative -Heavy Duty
Wajax
AB · Rocky View County, AB
- Full-time
…parts, supplies and materials for inventory and support for the service department. Secondary functions include customer service in support of the business of service and parts sales to the…
Added 9 mins ago
SC
Member Service Representative
Sunrise Credit Union
Holland, MB
- Full-time
Added 9 mins ago
AC
Member Service Representative I (Full-Time, 18 Month Term) St. Mary's
Access Credit Union
Winnipeg, MB · St. Mary's Branch
- Full-time
Added 9 mins ago
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Account Manager, Enterprise Sales
SOTI
Mississauga, ON
- Full-time
Added 9 mins ago
SC
Financial Service Representative Development
StellerVista Credit Union
Castlegar, BC
- Full-time
Added 9 mins ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Abbotsford, BC
- $18.25 CAD / hour
- Part-time
…and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for…
Added 9 mins ago
IH
Automotive B2B Sales Representative
Inspired HR
Vancouver, BC · Greater Vancouver Ar, BC
- Full-time
Wagonmaster Group is seeking an Automotive B2B Sales Representative to grow business throughout the Lower Mainland by developing relationships with independent automotive repair shops.
Added 9 mins ago
GL
Financial Service Representative
goeasy Ltd.
Vaughan, ON
- Full-time
Added 24 mins ago
GF
Customer Service Representative (Motivator) - Kingston
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Kingston, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 24 mins ago
Broker Sales - Bilingual Sales Representative
OTIP Group of Companies (OTIP, Orbit, Curo)
Waterloo, ON
Added 24 mins ago
C&
Facilities Coordinator
Cushman & Wakefield
Victoria, BC
- Full-time
The Facilities Coordinator provides assistance to the facility management team to ensure successful service delivery of the client facility needs. Directly supports the facility management…
Added 24 mins ago
D
Personal Finance Advisor
Desjardins
Princeville, QC · Caisse Desjardins de L'Érable
- Full-time
Added 24 mins ago
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Financial Service Representative ( Cantonese )
CIBC
Toronto, ON
- Full-time
Added 24 mins ago
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Financial Services Representative II
CIBC
Oshawa, ON
- Full-time
Added 24 mins ago
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Financial Services Representative II
CIBC
Calgary, AB
- Full-time
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Contact Centre Representative (Credit Counsellor, Client Account Management)
CIBC
Toronto, ON
- Full-time
Added 24 mins ago
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Product Support Representative - Construction/On Highway
Wajax
MB · Sunnyside, MB
- Full-time
Prospect and source new customer opportunities within defined Construction, Forestry and On Highway territory through development of a Strategic Prospecting Plan. Obtains vast knowledge of…
Added 24 mins ago
TH
Merchandising Associate - Part Time (RIchmond Hill North)
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Richmond Hill, ON
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 24 mins ago
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Merchandising Associate Part Time (BRADFORD)
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Bradford, ON
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Added 24 mins ago
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Customer Service Representative
RahrBSG
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- Full-time
RahrBSG is looking for an Account Representative in Guelph, ON or Delta, BC. The Customer Service Representative serves as the primary interface between the company and our customers in a…
Added 24 mins ago
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Entry Level Sales Trainee
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Langley (District), BC · Langley, BC
- Full-time
We’re looking for a highly motivated Entry-Level Sales Development Representative to join our team and help us advance the careers of skilled professionals doing impactful work. Building…
Added 24 mins ago
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Customer Service Representative
RahrBSG
Delta, BC
- Full-time
RahrBSG is looking for an Account Representative in Guelph, ON or Delta, BC. The Customer Service Representative serves as the primary interface between the company and our customers in a…
Added 39 mins ago
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Gestion performance financiere & optimisation programme / Financial performance & program improvement
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Added 39 mins ago
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Carmichael Engineering Ltd.

Bilingual Customer Service Representative

2320 St Laurent Blvd, Ottawa, ON, K1G 6C4, Canada

$55,000 to $60,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $60,000 CAD / year
Job type: Full-time
Experience: 2 years of experience in a customer service oriented role or similar position.
Working hours: 40 hours per week
Posting language: English
Posted: Nov 3, 2026

Original job description

With us, it's always about people

Innovation, excellence, integrity and determination are just some of the core values on which Carmichael is founded. These enduring values serve as guiding principles that have allowed us to thrive as a service provider of HVAC thermal systems for 100 years.

Being part of the Carmichael family translates into endless opportunities to learn and achieve tremendous personal growth. And what's more, we give you carte blanche to apply what you learn so that you can in turn perfect and continuously improve it.

Carmichael is a place where your experience will be valued and respected. If you've ever tasted success and are hungry for more, Carmichael is the perfect place to satisfy your appetite for success.

Job Title: Bilingual Customer Service Representative

Work Location: 2320 St. Laurent Blvd, Ottawa, ON K1G 6C4

Work Schedule: 8am-5pm, 40 hours per week, Full-time & Permanent

Salary Range: $55,000-$60,000

Carmichael is looking for a Customer Service Representative to work and manage all aspects of certain customer accounts.

Tasks and Responsibilities:

Handle incoming customer inquiries in a prompt, courteous and professional manner
Resolve customer concerns in a prompt, courteous and professional manner
Schedule and dispatch service requests accurately
Work with other departments to ensure efficiency and customer satisfaction
Process and accurately close work orders
Contact existing customers to schedule appointments
Communicate with service technicians

Requirements:

2 years of experience in a customer service oriented role or similar position.
Bilingual in English/French
Punctual and reliable
Ability to handle difficult customers
Excellent computer skills
Ability to work independently or as part of a team
Time management skills

What We Offer:

Competitive Starting Pay
Paid Training
Comprehensive Benefits:
- Medical/Dental/Vision/Travel Insurance
- Life Insurance
- Pension plan paid fully by us.
- Vacation
- Paid Time Off
- Short-Term and Long-Term Disability
- Employee Family Assistance Program paid by us.

Health and Safety is a core paramount value of Carmichael Engineering. Given the importance of keeping one another safe, you are expected to comply with our Health and safety policies at all times and client Health and Safety policies when working at client locations.

Carmichael Engineering welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates participating in all aspects of the selection process.

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More about this job

Responsibilities

The representative will manage customer accounts by handling inquiries, resolving concerns, and scheduling service requests. They will also coordinate with other departments and service technicians to ensure operational efficiency and customer satisfaction.

Requirements

Candidates must have at least 2 years of experience in a customer service role and be bilingual in English and French. Strong computer skills, punctuality, and the ability to work both independently and as part of a team are required.

Skills

Customer service
Bilingual
Communication
Scheduling
Dispatching
Computer skills
Time management
Problem solving
Professionalism
Teamwork
Independent work

Benefits

Medical insurance
Dental insurance
Vision insurance
Travel insurance
Life insurance
Pension plan
Paid time off
Short-term disability
Long-term disability
Employee family assistance program
Paid training

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
HVAC
Thermal Systems
Dispatch
Work Orders
Service Technician
Bilingual
Customer Accounts
Scheduling
Health and Safety

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