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Added 14 mins ago
PA
Customer Service Representative
PAL Airlines
Happy Valley-Goose Bay, NL
- Full-time
Added 14 mins ago
LH
2600002926 - Service Associate
Lakeridge Health
Bowmanville, ON
- Full-time
…accessible. We are committed to employing a workforce that is representative of the diverse community we provide services to and welcome applications from all qualified applicants from all…
Added 14 mins ago
PT
Warehouse Assistant
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Ottawa, ON
- Full-time
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Added 14 mins ago
LH
2600002939 - Registered Nurse
Lakeridge Health
Ajax, ON
- Internship
…accessible. We are committed to employing a workforce that is representative of the diverse community we provide services to and welcome applications from all qualified applicants from all…
Added 14 mins ago
XI
Field Sales & Marketing Representative
Xplore Inc.
Canada
- Full-time
Added 14 mins ago
TH
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Mississauga, ON
- Part-time
Added 14 mins ago
IP
Licensed Assistant
iA Private Wealth
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
This is a unique opportunity for someone starting as a licensed assistant, or a fully licensed registered representative who wants to grow over time toward an advisor role. Stone Gable…
Added 14 mins ago
FR
Heavy Duty Cleaner
FirstService Residential Canada
Richmond Hill, ON
- Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 14 mins ago
JP
Strategic Account Manager - Oncology
JAMP Pharma Group
Toronto, ON
- Full-time
…Canadian cancer centres and oncology accounts - a visible, trusted representative of a company genuinely invested in expanding the reach of better cancer…
Added 14 mins ago
CI
Project Manager Hybrid- CIBC
Compugen Inc
Toronto, ON
- Full-time
…process. If you require an accommodation, our People & Culture representative will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a…
Added 14 mins ago
CG
IT Systems Administrator
Canada Guaranty
Toronto, ON
- $105,000 to $115,000 CAD / year
- Full-time
Added 14 mins ago
FR
Security Concierge
FirstService Residential Canada
Oakville, ON
- Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 15 mins ago
SW
Technical Inside Sales Representative
Stormtec Water Management
Delta, BC
- Full-time
Technical Inside Sales Representative - Bypass Division
Added 15 mins ago
CF
Outside Sales Representative - Food Distribution (GTA)
CTS Foods
Toronto, ON
- Full-time
…customer base and are looking for a motivated Outside Sales Representative to help drive growth in the Greater Toronto…
Added 15 mins ago
KR
Bilingual Customer Service Representative
KIT Recruitment
Oakville, ON
- $57,000 to $58,500 CAD / year
- Full-time
KIT Recruitment is seeking a Bilingual Customer Service Representative (English/French) to join our client's team in a hybrid role!
Added 15 mins ago
M3
Senior Dimensional Engineer - Product Development
Metafold 3D
Toronto, ON
- Part-time
Validate performance: develop representative engineering cases, assess modeling assumptions, and evaluate results against established methods and measurement data.
Added 15 mins ago
PT Residential Community Living Worker (Kamloops)
Connective
Kamloops, BC
Added 15 mins ago
UO
Team Lead, VFMP Patient Program
University of British Columbia
Vancouver, BC · VCH | Vancouver General Hospital - Gordon and Leslie Diamond Health Care Centre (VGHHCC)
- $6,143.67 to $8,830.25 CAD / month
- Full-time
…practical skills-development in collaboration with partners who are representative of those community members the students will serve in clinical practice. This includes engaging with…
Added 15 mins ago
Client Service Representative-C0778
City of London
London, ON
Reporting to a Manager or designate, the Customer Service Representative performs a variety of customer service, reception and support duties within the Service Area.
Added 15 mins ago
TG
Planet Fitness - Member Services Representative - Full Time - Barrie
Taymax Group
Barrie, ON
- Full-time
We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer…
Added 15 mins ago
Bilingual Accounts Receivable Representative (Finance) (Healthcare) - Mississauga, ON
Arjo
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Position: Bilingual Accounts Receivable Representative
Added 15 mins ago
GF
Customer Service Representative (Motivator) - Burnaby Northgate
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- Part-time
Who is a Customer Service Representative (Motivator)?
Added 15 mins ago
G
Credit Representative
Guillevin
Burnaby, BC · Pacific Credit Office
- Full-time
Reporting to the Credit Manager, the Credit Representative is responsible for credit/collections for a portfolio of clients across several branches across the region.
Added 15 mins ago
C
Business Development Associate
Corpay
Toronto, ON
- Full-time
Added 15 mins ago
D
Personal Finance Advisor
Desjardins
Montreal, QC · Caisse Desjardins de Bordeaux-Cartierville-Saint-Laurent
- Full-time
Mutual fund representative certificate – Autorité des marchés financiers

Carmichael Engineering Ltd.

Bilingual Customer Service Representative

2320 St Laurent Blvd, Ottawa, ON, K1G 6C4, Canada

$55,000 to $60,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $60,000 CAD / year
Job type: Full-time
Experience: 2 years of experience in a customer service oriented role or similar position.
Working hours: 40 hours per week
Posting language: English
Posted: Nov 3, 2026

Original job description

With us, it's always about people

Innovation, excellence, integrity and determination are just some of the core values on which Carmichael is founded. These enduring values serve as guiding principles that have allowed us to thrive as a service provider of HVAC thermal systems for 100 years.

Being part of the Carmichael family translates into endless opportunities to learn and achieve tremendous personal growth. And what's more, we give you carte blanche to apply what you learn so that you can in turn perfect and continuously improve it.

Carmichael is a place where your experience will be valued and respected. If you've ever tasted success and are hungry for more, Carmichael is the perfect place to satisfy your appetite for success.

Job Title: Bilingual Customer Service Representative

Work Location: 2320 St. Laurent Blvd, Ottawa, ON K1G 6C4

Work Schedule: 8am-5pm, 40 hours per week, Full-time & Permanent

Salary Range: $55,000-$60,000

Carmichael is looking for a Customer Service Representative to work and manage all aspects of certain customer accounts.

Tasks and Responsibilities:

Handle incoming customer inquiries in a prompt, courteous and professional manner
Resolve customer concerns in a prompt, courteous and professional manner
Schedule and dispatch service requests accurately
Work with other departments to ensure efficiency and customer satisfaction
Process and accurately close work orders
Contact existing customers to schedule appointments
Communicate with service technicians

Requirements:

2 years of experience in a customer service oriented role or similar position.
Bilingual in English/French
Punctual and reliable
Ability to handle difficult customers
Excellent computer skills
Ability to work independently or as part of a team
Time management skills

What We Offer:

Competitive Starting Pay
Paid Training
Comprehensive Benefits:
- Medical/Dental/Vision/Travel Insurance
- Life Insurance
- Pension plan paid fully by us.
- Vacation
- Paid Time Off
- Short-Term and Long-Term Disability
- Employee Family Assistance Program paid by us.

Health and Safety is a core paramount value of Carmichael Engineering. Given the importance of keeping one another safe, you are expected to comply with our Health and safety policies at all times and client Health and Safety policies when working at client locations.

Carmichael Engineering welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates participating in all aspects of the selection process.

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More about this job

Responsibilities

The representative will manage customer accounts by handling inquiries, resolving concerns, and scheduling service requests. They will also coordinate with other departments and service technicians to ensure operational efficiency and customer satisfaction.

Requirements

Candidates must have at least 2 years of experience in a customer service role and be bilingual in English and French. Strong computer skills, punctuality, and the ability to work both independently and as part of a team are required.

Skills

Customer service
Bilingual
Communication
Scheduling
Dispatching
Computer skills
Time management
Problem solving
Professionalism
Teamwork
Independent work

Benefits

Medical insurance
Dental insurance
Vision insurance
Travel insurance
Life insurance
Pension plan
Paid time off
Short-term disability
Long-term disability
Employee family assistance program
Paid training

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
HVAC
Thermal Systems
Dispatch
Work Orders
Service Technician
Bilingual
Customer Accounts
Scheduling
Health and Safety

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