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Added 9 mins ago
OO
Manager, Finance & Facilities
Ontario Ombudsman
Toronto, ON
- $102,167 to $153,251 CAD / year
- Full-time
…direction, address performance issues when required and support employee…
Added 9 mins ago
JC
Sales Colleague
JYSK Canada
Brampton, ON
- Part-time
As a Sales Colleague, you will provide fast and friendly service to our customers. You will need to have strong product knowledge and ensure the product presentation on the floor is…
Added 9 mins ago
O
Senior HR Advisor
OCS
ON · Essex, ON
- Full-time
We are seeking an experienced and proactive Senior HR Advisor with a strong background in Employee Relations (ER) to join our dynamic HR team. This role is pivotal in providing expert…
Added 9 mins ago
LB
Executive Assistant
Luann Bagg Staffing Inc.
Toronto, ON · Greater Toronto Area, Canada
- $95,000 to $100,000 CAD / year
- Full-time
Compensation range is 95,000-100,000 + terrific bonus + full and extensive benefits on day one + a fantastic pension plan + 4 weeks of vacation + employee perks!
Added 9 mins ago
CN
Sample Analyst
Caldic North America
Mississauga, ON
- $45,000 to $75,000 CAD / year
- Full-time
Communicate with internal sales, commercial, R&D and Quality team in order to improve service level
Added 9 mins ago
CA
Quality Assurance Coordinator
Chartright Air Group
Mississauga, ON
- Full-time
…maintenance and FBO services. Our commitment to safety, customer service, and operational excellence has established us as the leading provider of private jet service in…
Added 9 mins ago
A
Copy of Senior Vice President, Energy
AECOM
Calgary, AB
- $300,000 to $350,000 CAD / year
- Full-time
Added 9 mins ago
A
Civil/Environmental Engineer
AECOM
Burnaby, BC
- $75,000 to $105,000 CAD / year
- Full-time
Added 9 mins ago
SP
Human Resources Manager
Staff Plus
Burlington, ON
- Full-time
…trusted advisor to the business, providing leadership across employee relations, workforce strategy, organizational effectiveness, talent initiatives, and HR…
Added 9 mins ago
CR
Registered Practical Nurse (RPN) - Casual Part Time
COGIR Real Estate
Ottawa, ON · Kanata, ON
- Part-time
Consists of Registered Practical Nurses (RPNs) who deliver a great customer service experience by demonstrating compassion and empathy towards our residents, family members and team. We…
Added 9 mins ago
DE
Debrief Supervisor
DHL Express
Richmond, BC
- Full-time
What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.
Added 9 mins ago
MF
Accounts Receivable Clerk / Commis aux comptes recevables
MTY Food Group
Montreal, QC
- Full-time
Capacité à traiter efficacement avec les clients (excellentes compétences en matière de service à la clientèle)
Added 9 mins ago
FE
Account Executive
Future Electronics
Kirkland, QC
- Full-time
Our approach to employee wellness is holistic, which is why alongside competitive salaries, and premium health and dental benefits, corporate employees have access to:
Added 9 mins ago
DE
Debrief Supervisor
DHL Express
Calgary, AB
- Full-time
What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.
Added 9 mins ago
TO
Full Time Shuttle Driver for The Revalie (University)
Transdev Ontario Manitoba
Ottawa, ON
- Full-time
Successful candidates must provide a high degree of customer service in a fast-paced environment while embracing the unique duties of an shuttle driver. You will be representing the Voyago…
Added 10 mins ago
C
Client Engagement Associate [Hourly]
CIBC
Hamilton, ON · London, ON · Eastgate Square - Hamilton
- Part-time
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career,…
Added 10 mins ago
C
Financial Services Representative
CIBC
Toronto, ON
- Full-time
…financial and personal goals, provide informative and tailored service, and recommend the right products and solutions that will help their financial success. You’re flexible to work our…
Added 10 mins ago
BE
Manager, Application Development
BC Energy Regulator
Fort St. John, BC
- Full-time
Provide leadership and direction to the development team, including workforce planning, workload allocation, employee coaching and development, and fostering a high-performing,…
Added 10 mins ago
Specialist, Employee Benefits
Vacances Air Canada Vacations / Air Canada Rouge
Montreal, QC
Our team loves to travel, and we have one of the most generous employee travel programs in the industry. You’ll be eligible for travel privileges for yourself and other eligible persons…
Added 10 mins ago
BP Supervisor Hourly -Mississauga - Hurontario
Recipe Unlimited
Mississauga, ON
Train and coach the team below you to provide “ABSOLUTE” service
Added 10 mins ago
Enterprise Technical Account Manager
Chemelex
Edmonton, AB · Kitchener, ON · Quinte West, ON
This is a hands-on service delivery and customer ownership role, not a conventional call-centre position. On-call expectations and any related compensation should be established through HR…
Added 10 mins ago
G Licence Donation Pick Up Truck Driver
Diabetes Canada / National Diabetes Trust
Hamilton, ON
The National Diabetes Trust is Canada’s largest charitable clothing and small household good collection service. With more than 5,000 donations bins and an active home pick-up service in…
Added 10 mins ago
L
Laboratory Assistant Mobile - (BCGEU) - Temporary Full Time (Float) - Nanaimo, BC
LifeLabs
Nanaimo, BC
- Full-time
Employee Group Benefits: Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life…
Added 10 mins ago
L
Laboratory Assistant Mobile - (BCGEU) - Temporary Part Time Regular (Float) - Courtney, BC
LifeLabs
Courtenay, BC
- Part-time
Employee Group Benefits: Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life…
Added 10 mins ago
L
Lab Patient Technician - Part Time - Toronto, ON
LifeLabs
Toronto, ON
- Part-time
Additional requirements: Successful Candidate for this position should be able to demonstrate strong customer service understanding, data entry skills, blood collection technique, good…

Carmichael Engineering Ltd.

Bilingual Customer Service Representative

2320 St Laurent Blvd, Ottawa, ON, K1G 6C4, Canada

$55,000 to $60,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $60,000 CAD / year
Job type: Full-time
Experience: 2 years of experience in a customer service oriented role or similar position.
Working hours: 40 hours per week
Posting language: English
Posted: Nov 3, 2026

Original job description

With us, it's always about people

Innovation, excellence, integrity and determination are just some of the core values on which Carmichael is founded. These enduring values serve as guiding principles that have allowed us to thrive as a service provider of HVAC thermal systems for 100 years.

Being part of the Carmichael family translates into endless opportunities to learn and achieve tremendous personal growth. And what's more, we give you carte blanche to apply what you learn so that you can in turn perfect and continuously improve it.

Carmichael is a place where your experience will be valued and respected. If you've ever tasted success and are hungry for more, Carmichael is the perfect place to satisfy your appetite for success.

Job Title: Bilingual Customer Service Representative

Work Location: 2320 St. Laurent Blvd, Ottawa, ON K1G 6C4

Work Schedule: 8am-5pm, 40 hours per week, Full-time & Permanent

Salary Range: $55,000-$60,000

Carmichael is looking for a Customer Service Representative to work and manage all aspects of certain customer accounts.

Tasks and Responsibilities:

Handle incoming customer inquiries in a prompt, courteous and professional manner
Resolve customer concerns in a prompt, courteous and professional manner
Schedule and dispatch service requests accurately
Work with other departments to ensure efficiency and customer satisfaction
Process and accurately close work orders
Contact existing customers to schedule appointments
Communicate with service technicians

Requirements:

2 years of experience in a customer service oriented role or similar position.
Bilingual in English/French
Punctual and reliable
Ability to handle difficult customers
Excellent computer skills
Ability to work independently or as part of a team
Time management skills

What We Offer:

Competitive Starting Pay
Paid Training
Comprehensive Benefits:
- Medical/Dental/Vision/Travel Insurance
- Life Insurance
- Pension plan paid fully by us.
- Vacation
- Paid Time Off
- Short-Term and Long-Term Disability
- Employee Family Assistance Program paid by us.

Health and Safety is a core paramount value of Carmichael Engineering. Given the importance of keeping one another safe, you are expected to comply with our Health and safety policies at all times and client Health and Safety policies when working at client locations.

Carmichael Engineering welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates participating in all aspects of the selection process.

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More about this job

Responsibilities

The representative will manage customer accounts by handling inquiries, resolving concerns, and scheduling service requests. They will also coordinate with other departments and service technicians to ensure operational efficiency and customer satisfaction.

Requirements

Candidates must have at least 2 years of experience in a customer service role and be bilingual in English and French. Strong computer skills, punctuality, and the ability to work both independently and as part of a team are required.

Skills

Customer service
Bilingual
Communication
Scheduling
Dispatching
Computer skills
Time management
Problem solving
Professionalism
Teamwork
Independent work

Benefits

Medical insurance
Dental insurance
Vision insurance
Travel insurance
Life insurance
Pension plan
Paid time off
Short-term disability
Long-term disability
Employee family assistance program
Paid training

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
HVAC
Thermal Systems
Dispatch
Work Orders
Service Technician
Bilingual
Customer Accounts
Scheduling
Health and Safety

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