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Added 7 mins ago
VC
Practice Manager - Vancouver South Animal Hospital
VetCare Canada
Vancouver, BC
- Full-time
…team members, conduct annual reviews, and offer feedback and support to help your team…
Added 7 mins ago
C
Business Development Manager-EN
CAE
Ottawa, ON
- Full-time
We've designed flexible policies to support employee well-being and professional growth, based on role eligibility and business requirements:
Added 7 mins ago
PT
Electrician
Paladin Technologies
Prince George, BC
- Full-time
…Teams to complete installations of data and structured cabling systems. This role requires the ability and know-how to properly complete the installation, understand and follow the BOM, and…
Added 7 mins ago
PH
Radiation Oncologist - BC Cancer - Victoria
Provincial Health Services Authority
Victoria, BC
- Full-time
…care too – offering health, wellness, development programs to support you – at work and at…
Added 7 mins ago
W
Software Engineer – Platform Security & Modernization
W3Global
Montreal, QC
- $50 to $60 CAD / hour
- Contract
This role offers the opportunity to work on large-scale enterprise systems while contributing to secure, resilient, and maintainable platform modernization initiatives.
Added 7 mins ago
EI
User Experience Designer
ExcelGens, Inc.
Montreal, QC
- Contract
Use modern design and prototyping tools to support efficient design development and validation.
Added 7 mins ago
OE
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Halifax, NS
- $17 to $20 CAD / hour
- Full-time
…Canada and the United States. You will join our growing team to support your site crew in all electrical activities to help build state-of-the-art projects for our…
Added 7 mins ago
GC
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AB · Edmonton, AB
- Full-time
…the coordination of rebate-related activities and providing support to office and sales…
Added 7 mins ago
CL
Customer Processing Representative (Bilingual)
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Montreal, QC
- Full-time
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Added 7 mins ago
BS
JR DESIGNER
BVGlazing Systems
Concord, ON
- $50,000 to $65,000 CAD / year
- Full-time
…delivering exceptional quality and innovation. At BVGlazing Systems our mission is to Build Value in everything we do. This philosophy drives our commitment…
Added 8 mins ago
Special Projects Lead (Strategic Planning Analyst II)
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AB
…current-state practices, and design practical business processes that support the stewardship of public parking and curbside infrastructure. Working in close alignment with internal service…
Added 8 mins ago
Specialist, Software Engineering (MW-Azure)
CMHC - SCHL
Ottawa, ON · Toronto, ON · Montreal, QC
Support towards your personal and professional growth with training, mentorship and more.
Added 8 mins ago
M
AI&T Manager
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- Full-time
…partner to the global space industry. A robotics, satellite systems and geointelligence pioneer with a 55-year+ story of world firsts and more than 450 missions, MDA Space is a global…
Added 8 mins ago
PH
Clerk IV Booking/Program
Providence Healthcare
Vancouver, BC
- Other
· Growth opportunities: We welcome individuals at all stages of their career, offering opportunities for professional development and growth.
Added 8 mins ago
KI
Senior Electrical Designer
Kleinfelder Inc
Calgary, AB · Edmonton, AB
- Full-time
Career Development: We are committed to investing in the professional development of our staff, offering each employee every opportunity to grow, develop, and take control of their career…
Added 8 mins ago
AF
Financial Service Representative - LendDirect Office 1694
Attain Finance
Calgary, AB
- Full-time
…successfully opened the new branch in Saint John! With the support of several key people from head office and my DM, I am gracious for the opportunities that have been given to me in my…
Added 8 mins ago
TO
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THE ONEILL CENTRE
Ottawa, ON
- Full-time
Provide consultation, coaching, and clinical decision support to the Director of Care, Assistant Director of Care and clinical teams for complex and high-risk clinical situations.
Added 8 mins ago
T
Customer Service Professional - Group Benefits
TEKsystems
Waterloo, ON
- $21 to $23 CAD / hour
- Contract
As a Customer Service Professional, you will play a key role in delivering exceptional service to plan members, dental offices, healthcare providers, and internal stakeholders. You will…
Added 8 mins ago
FB
Assistant Grocery Manager
Farm Boy Inc.
Richmond Hill, ON
- Full-time
Support team development through training, coaching, motivation, and recognition while maintaining a high level of trust, confidentiality, and professionalism.
Added 8 mins ago
FB
Assistant Bakery Manager
Farm Boy Inc.
Toronto, ON
- From $21.5 CAD / hour
- Full-time
Support team development through training, coaching, motivation, and recognition while maintaining a high level of trust, confidentiality, and professionalism.
Added 8 mins ago
FB
Assistant Deli/Cheese Manager
Farm Boy Inc.
Toronto, ON
- From $21.5 CAD / hour
- Full-time
Support team development through training, coaching, motivation, and recognition while maintaining a high level of trust, confidentiality, and professionalism.
Added 8 mins ago
Senior Backend Engineer, Integrations
Movable Ink
Toronto, ON
…works on building and maintaining integrations between our systems and third party APIs. This team builds integrations with various providers ranging from email, to mobile and push and…
Added 8 mins ago
R(
Assistant Store Manager - Metral Place Centre
Reitmans (Canada) Ltée/Ltd
Nanaimo, BC
- Full-time
…contributing to a culture rooted in engagement and excellence. You’ll support key initiatives that elevate store performance, strengthen the brand, and ensure every customer enjoys an…
Added 8 mins ago
R(
Store Manager - Fairview Pointe-Claire
Reitmans (Canada) Ltée/Ltd
Pointe-Claire, QC
- Full-time
Performance & Analysis: Monitor key metrics, identify opportunities, and implement action plans to optimize results and support brand growth.
Added 8 mins ago
Q
Senior Revenue Enablement Specialist, Digital
Quadient
Markham, ON
- $90,000 to $100,000 CAD / year
- Full-time
At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation…

Carmichael Engineering Ltd.

Bilingual Customer Service Representative

2320 St Laurent Blvd, Ottawa, ON, K1G 6C4, Canada

$55,000 to $60,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $60,000 CAD / year
Job type: Full-time
Experience: 2 years of experience in a customer service oriented role or similar position.
Working hours: 40 hours per week
Posting language: English
Posted: Nov 3, 2026

Original job description

With us, it's always about people

Innovation, excellence, integrity and determination are just some of the core values on which Carmichael is founded. These enduring values serve as guiding principles that have allowed us to thrive as a service provider of HVAC thermal systems for 100 years.

Being part of the Carmichael family translates into endless opportunities to learn and achieve tremendous personal growth. And what's more, we give you carte blanche to apply what you learn so that you can in turn perfect and continuously improve it.

Carmichael is a place where your experience will be valued and respected. If you've ever tasted success and are hungry for more, Carmichael is the perfect place to satisfy your appetite for success.

Job Title: Bilingual Customer Service Representative

Work Location: 2320 St. Laurent Blvd, Ottawa, ON K1G 6C4

Work Schedule: 8am-5pm, 40 hours per week, Full-time & Permanent

Salary Range: $55,000-$60,000

Carmichael is looking for a Customer Service Representative to work and manage all aspects of certain customer accounts.

Tasks and Responsibilities:

Handle incoming customer inquiries in a prompt, courteous and professional manner
Resolve customer concerns in a prompt, courteous and professional manner
Schedule and dispatch service requests accurately
Work with other departments to ensure efficiency and customer satisfaction
Process and accurately close work orders
Contact existing customers to schedule appointments
Communicate with service technicians

Requirements:

2 years of experience in a customer service oriented role or similar position.
Bilingual in English/French
Punctual and reliable
Ability to handle difficult customers
Excellent computer skills
Ability to work independently or as part of a team
Time management skills

What We Offer:

Competitive Starting Pay
Paid Training
Comprehensive Benefits:
- Medical/Dental/Vision/Travel Insurance
- Life Insurance
- Pension plan paid fully by us.
- Vacation
- Paid Time Off
- Short-Term and Long-Term Disability
- Employee Family Assistance Program paid by us.

Health and Safety is a core paramount value of Carmichael Engineering. Given the importance of keeping one another safe, you are expected to comply with our Health and safety policies at all times and client Health and Safety policies when working at client locations.

Carmichael Engineering welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates participating in all aspects of the selection process.

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More about this job

Responsibilities

The representative will manage customer accounts by handling inquiries, resolving concerns, and scheduling service requests. They will also coordinate with other departments and service technicians to ensure operational efficiency and customer satisfaction.

Requirements

Candidates must have at least 2 years of experience in a customer service role and be bilingual in English and French. Strong computer skills, punctuality, and the ability to work both independently and as part of a team are required.

Skills

Customer service
Bilingual
Communication
Scheduling
Dispatching
Computer skills
Time management
Problem solving
Professionalism
Teamwork
Independent work

Benefits

Medical insurance
Dental insurance
Vision insurance
Travel insurance
Life insurance
Pension plan
Paid time off
Short-term disability
Long-term disability
Employee family assistance program
Paid training

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
HVAC
Thermal Systems
Dispatch
Work Orders
Service Technician
Bilingual
Customer Accounts
Scheduling
Health and Safety

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