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Carters Inc.

eCommerce Site Specialist

Mississauga, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: 2+ years of prior eCommerce experience required
Posting language: English
Posted: Oct 27, 2026

Original job description

Serving the needs of all families with young children, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.

How you’ll make an impact:

As Carter’s continues to drive momentum in our digital channels, we are looking for a collaborative, customer-centric Site Merchandising Specialist to join our eCommerce team. The ideal candidate is innovative, takes initiative, and has a strategic analytical mindset. This person should have experience creatively solving problems using technical tools and processes to support business objectives. The Site Merchandising Specialist role requires a combination of technical expertise, organizational skills, and cross-functional collaboration to deliver an optimal online shopping experience and support the growing digital business.

This role reports to the Manager-Site Merchandising on site, 4 days a week in office.

50%: eCommerce Site Operations

Lead daily site scrubs with eCommerce and Product Category team
Execute global price changes and promotions for the site
Build and maintain promotional destinations.
Responsible for product accuracy on the site
Capture weekly competitor homepages, emails, and Key Item Pieces
Manage Workload Flow for both brands including Master Promotional File Creation
Responsible for creation, execution and testing accuracy of coupon codes
Collaborate with marketing partners on site briefs and projects

40%: eCommerce Partnerships

Attend Creative Review meetings to understand linking strategy and customer journey
Review weekly site refreshes with the team ensuring that all linking, destinations and merchandising needs are met
Weekly homepage, landing page refreshes-merchandise shops, collections, and product categories. Utilize selling and customer navigation reports to optimize product presentation and shop setup
Partner with traffic, email, and dev teams on any outstanding JIRA tickets or issues
Collaborate directly with internal DTC Product Category Managers and Marketing
Serve as merchandising contact for refreshes. Check and send correct links and correct site issues
Review recommendation zones, sort order rules, and track changes
Work with eCommerce product team to gain a deeper understanding of Salesforce capabilities and opportunities

10%: eCommerce Leadership
Challenge the status quo and look for ways to improve processes and create efficiencies
Work with eCommerce product team to gain a deeper understanding of Salesforce capabilities and opportunities
Train the broader team, including the Product Category Management team, on any new site initiatives or functionality
Work directly with site marketing manager to gain a deeper understanding of site analytics
Work on special projects as assigned
Mentor Site Merchandisers on the team

We’d Love to hear from you if:

Must have:

Highly organized, detail oriented, strong communication skills
Proven ability to multi-task, be flexible and prioritize
Advance proficiency in Excel
Critical thinking
Innovation- Utilizing new technology like AI tools.
Ecommerce platforms such as Constructor, Contentful, Salesforce, Adobe Analytics

Preferred skills and experience:

2+ years of prior eCommerce experience required
Bachelor’s Degree (or equivalent) preferred
Proficiency in Microsoft office suite
Retail experience preferred, especially in children’s clothing
Passion for the web and online shopping a plus

NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.

Carter’s | OshKosh is an equal opportunity employer and encourages all interested and qualified candidates to apply. Should you require any type of accommodation, please do not hesitate to contact us.

Carter’s | OshKosh est un employeur souscrivant au principe de l'égalité d'accès à l'emploi et encourage tous les candidats intéressés et qualifiés à postuler. Si vous avez besoin de certaines mesures d'adaptation, n'hésitez pas à communiquer avec nous. .

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More about this job

Responsibilities

The Site Merchandising Specialist is responsible for managing daily site operations, executing promotions, and ensuring product accuracy across digital channels. They collaborate with cross-functional teams to optimize the online shopping experience through data-driven insights and effective site merchandising strategies.

Requirements

The ideal candidate should have at least 2 years of e-commerce experience and advanced proficiency in Excel. Strong organizational skills, critical thinking, and familiarity with platforms like Salesforce and Adobe Analytics are required.

Skills

E-commerce
Site Merchandising
Excel
Salesforce
Adobe Analytics
Constructor
Contentful
Data Analysis
Project Management
Cross-functional Collaboration
Digital Marketing
Product Management
Critical Thinking
Communication Skills
Organizational Skills
AI Tools

Visa sponsorship

Not detected in the job text

Keywords

E-commerce
Site Merchandising
Salesforce
Adobe Analytics
Constructor
Contentful
Excel
Digital Channels
Product Category Management
Promotions
Data Analysis
Customer Journey
JIRA
AI Tools
Retail
Apparel
Merchandising
Marketing
Inventory Management
User Experience

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