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Added 3 hours ago
J
Senior Product Management Director
Jobgether
Canada
- Full-time
Product Team Leadership: Lead, mentor, and develop a global team of product managers, establishing a culture of innovation, accountability, collaboration, continuous learning, and AI-native…
Added 4 hours ago
NR
Finance Education & Communication Advisor
Niagara Region
ON · Niagara, ON
- Full-time
Reporting to the AD, Corporate Accounting and Reporting Services, the Finance Education & Communication Advisor provides supports for education and communications for the Finance,…
Added 8 hours ago
B
Senior Sales Manager
BoomerangFX
ON · Ontario, Canada
- Full-time
…opportunity that is rare in its scale, recession resilient and powered by a strong business model with an impressive leadership team of executives from Silicon Valley, digital marketing,…
Added 13 hours ago
TW
Team Lead or Manager, Core Banking Integration
Thrive Wealth Management
Regina, SK
- Full-time
In this role, you will lead the team responsible for the successful conversion of Legacy Synergy and Legacy Cornerstone core and digital banking systems to a unified target-state core…
Added 17 hours ago
H
Customer Support Specialist
Haystack
Canada
- $65,000 CAD / year
- Full-time
Lead product demonstrations and onboarding sessions while providing real-time troubleshooting via phone, chat, and video.
Added 22 hours ago
AS
Senior Data Engineer
AgileGrid Solutions
Canada
- Full-time
Data and AI Technology (DAT) Engineering enables BMO’s digital-first strategy and supports its risk, regulatory, and compliance needs. The team develops data and AI products that deliver…
Added 1 day ago
P&
Senior Integrated Digital Commerce Manager / Gestionnaire principal(e), commerce numérique intégré
Procter & Gamble
Toronto, ON
- Full-time
In this role, you will play a critical role in delivering $ sales and new user growth through strategic ownership of 12-month winning Advertising to Commerce plans across a P&G Category’s…
Added 1 day ago
A&
Manager - Transaction Advisory Canada - Performance Improvement
Alvarez & Marsal
Toronto, ON
- Full-time
…high-impact opportunities, improving financial performance and enhancing processes across all functions. Our work includes top-line growth strategy, operational streamlining, organizational…
Added 1 day ago
P
Entrepreneur
Primerica
Baysville, ON
- Full-time
Comfort with learning and using digital tools and platforms for client outreach, presentations, and record-keeping.
Added 1 day ago
K
Senior Consultant, Enterprise Performance Management - Anaplan, OneStream and Oracle
KPMG
ON · Toronto, Ontario
- Full-time
Proactively engage in learning and development activities to keep up with latest product features and capabilities, including broad integrated business planning industry leading practices.
Added 2 days ago
BI
Senior Brand Manager, Oncology
Boehringer Ingelheim
Burlington, ON
- Full-time
Lead the cross functional team to develop launch readiness plans and Integrated Customer Plans (ICPs)for the brand(s), patients & specific customer segments in line with corporate…
Added 2 days ago
AA
Architecte PLM Senior / Senior PLM Architect
Airbus Aircraft
Montreal, QC
- Full-time
Added 2 days ago
Commercial HVAC Field Service Rep/Trainer
Human Resources
Toronto, ON
We design products and services that make life better, easier, and more enjoyable. Whether it’s through smart functionality, design, or innovative technology, our home appliances, including…
Added 2 days ago
M
CRM Project Manager
Monks
Toronto, ON
- Full-time
Lead project teams to follow best practices related to work product delivery, documentation, and communication, meeting project needs and client expectations.
Added 2 days ago
Senior Strategist, Enterprise
BrainStation
Toronto, ON
…leaders in their industries, operating across markets worldwide, and we work with their C-suites and business leaders as well as the executives who run their AI, Product, Marketing, Design,…
Added 2 days ago
Manager, Enterprise
BrainStation
Toronto, ON
As a Manager, Enterprise, you will lead engagements with global organizations as they transform for the AI era. Our clients are leaders in their industries, operating across markets…
Added 2 days ago
Account Executive, Enterprise
BrainStation
Toronto, ON
As an Account Executive, Enterprise, you will build and grow relationships with global organizations as they transform for the AI era. Our clients are leaders in their industries, operating…
Added 2 days ago
FI
Canada Partnerships Lead (Path to Co-Founder)
Flowealth Institute of Technology & Innovation
AB · Edmonton, AB
- Contract
Flowealth Institute of Technology and Innovation Inc. is a global technology education and innovation institution with locations in Edmonton, Warri, Lagos, Abuja and Port Harcourt. We have…
Added 2 days ago
S
Technology Manager
Skip
Oakville, ON
- Full-time
Just Eat Takeaway is seeking a Technology Manager to lead and grow the Delivery as a Service team (DaaS) within our Logistics Pillar (Logistics Services).
Added 2 days ago
M
Senior Director, Retail Operations - Quebec
MEC
Montreal, QC
- Full-time
You will lead Québec as a distinct market within MEC, shaping multi-year growth plans, driving operational excellence, and building a high-performing leadership team. This role evolves…
Added 2 days ago
X
Director SMB Digital Growth - B2B Payments
Xe.com
Canada
- Full-time
Lead the SMB digital growth strategy, focusing on Account-Based Marketing (ABM) and high-intent inbound sales.
Added 2 days ago
A
Education Manager, Sales and Education
AMOREPACIFIC
Toronto, ON · Greater Toronto Area, Canada
- $85,000 to $95,000 CAD / year
- Full-time
Design and update retail training programs and materials, including product knowledge, selling techniques, brand storytelling, digital modules, and educational tools for Sephora and…
Added 2 days ago
M
Directeur principal, Exploitation du commerce de détail – Québec
MEC
Montreal, QC
- Full-time
You will lead Québec as a distinct market within MEC, shaping multi-year growth plans, driving operational excellence, and building a high-performing leadership team. This role evolves…
Added 2 days ago
FI
Events Marketing Manager
Fellow Insights Inc.
Remote, Canada
- Full-time
- Remote
You'll report to the VP of Product Marketing and work closely with sales, product marketing, lifecycle, content and design.
Added 2 days ago
S
Agentic AI Architect - Intelligence Engineering (Toronto)
Slalom
Toronto, ON · Greater Toronto Area, Canada
- Full-time
At Slalom, we co-create modern technology and software products with clients who are ready to accelerate their digital product development. We imagine how things can be made better, then…

Carters Inc.

Manager, Site Merchandising

Mississauga, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: 3-5 years of prior Ecommerce experience required
Posting language: English
Posted: Oct 27, 2026

Original job description

Serving the needs of all families with young children, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.

How you’ll make an impact:

The Manager Site Merchandising is responsible for enhancing the online shopping experience to drive customer engagement, improve conversion rates, and optimize revenue across the company’s digital platforms. This role involves leading site operations, analyzing performance metrics, and collaborating with cross-functional teams to ensure that the online store reflects the brand’s standards and priorities. As the point person for the site team, this role leads two Site Merchandising Specialists and ensures complete alignment between marketing asks and site execution.

40%: eCommerce Site Operations & Strategy

Lead workload flow for entire Canada website including Special Projects and all Shops
Own daily site scrubs with eCommerce and Product Category team
Ensure complete alignment between marketing asks and site execution, so that campaigns, shops, linking and promos go live on time, accurately and as planned
Leads A/B testing for marketing campaigns to assess performance across channels, delivering quantitative analysis and strategic recommendations to drive conversion and ROI improvements.
Oversee end to end site experience from a customer perspective. Proactively look for opportunities to make digital experiences frictionless for customers and support evolving business goals
Super user for Customer Journey, Quantum Metric, Trello, Brand Folder, Contentful, Constructor
Challenge the status quo and look for ways to improve processes and create efficiencies
Innovation – utilizing new technology like AI tools

30%: Cross-Functional Collaboration

Responsible for leading weekly site refreshes with the team ensuring that all linking, destinations, and merchandising needs are met
Point person for the site team and lead contact for marketing, creative, traffic, email and development teams on site requests, outstanding JIRA tickets and issues
Lead creative review meetings to communicate linking strategy and customer journey
Review recommendation zones and sort order rules for all sale pages and track changes.
Collaborates with U.S. teams to adapt strategies for the Canadian market and delivers actionable digital performance insights and strategic recommendations to the Canadian team, enabling optimized campaign execution and improved KPI results

30%: Leadership & Development

Manages two Site Merchandising Specialists, setting priorities and workload, reviewing work, and fostering development and high performance through a collaborative, growth-focused approach.

Plan, execute and maintain training for the broader team, on any new site initiatives

Hold stakeholders accountable to deadlines and give feedback ensuring deliverables align with the strategy/project goals

Mentor site merchandisers and site merchandising specialists

We’d Love to hear from you if:

Must have:

Strong Data & Analytics Expertise

This role requires deep comfort with analyzing performance metrics and turning them into strategic actions.
Advanced proficiency with analytics tools (Adobe Analytics, Customer Journey, Quantum Metric, Constructor, Contentful). Ability to run A/B tests and interpret results.
Skill in using data to optimize conversion, user experience, and site performance.
Strong attention to detail
Experience utilizing AI tools Claude, Gemini, or ChatGPT

Cross-Functional Leadership & Collaboration

Act as the hub between merchandising, marketing, creative, and development teams.
Strong communication skills for leading site refreshes and creative reviews. Ability to influence teams and align stakeholders on linking strategies, campaign execution, and customer journeys.
Experience collaborating across markets (e.g., U.S. teams) and managing JIRA, Salesforce, Trello workflows.

Operational Excellence & Team Leadership

Manage both the day-to-day site operations and guiding direct reports.
Strong ability to oversee workflows, QC site updates, and maintain accuracy across campaigns.
Experience mentoring and developing team members. Process optimization mindset.

Preferred skills and experience:

3-5 years of prior Ecommerce experience required
People management experience preferred
Proven ability to multi-task, be flexible, and to prioritize

NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.

Carter’s | OshKosh is an equal opportunity employer and encourages all interested and qualified candidates to apply. Should you require any type of accommodation, please do not hesitate to contact us.

Carter’s | OshKosh est un employeur souscrivant au principe de l'égalité d'accès à l'emploi et encourage tous les candidats intéressés et qualifiés à postuler. Si vous avez besoin de certaines mesures d'adaptation, n'hésitez pas à communiquer avec nous. .

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More about this job

Responsibilities

The Manager of Site Merchandising leads site operations and strategy to enhance the online shopping experience and drive customer engagement. This role manages a team of specialists and collaborates with cross-functional departments to ensure marketing campaigns and site updates are executed accurately.

Requirements

Candidates must have 3-5 years of e-commerce experience with strong proficiency in data analytics and performance metrics. The role requires proven leadership skills, experience with A/B testing, and the ability to manage complex workflows across multiple digital platforms.

Skills

Site Merchandising
E-commerce Strategy
Data Analytics
A/B Testing
Conversion Rate Optimization
Customer Journey Mapping
Adobe Analytics
Quantum Metric
Contentful
Constructor
Team Leadership
Cross-functional Collaboration
Project Management
JIRA
Salesforce
AI Tools

Visa sponsorship

Not detected in the job text

Keywords

Site Merchandising
E-commerce
Digital Platforms
Conversion Rate
Revenue Optimization
A/B Testing
Customer Journey
Quantum Metric
Adobe Analytics
Contentful
Constructor
JIRA
Salesforce
Trello
Brand Folder
AI Tools
Claude
Gemini
ChatGPT
Cross-functional Collaboration
Performance Metrics
KPI
ROI
Retail
Apparel
Team Management
Process Optimization
Marketing Strategy
Creative Review
Digital Experience

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