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Added 5 mins ago
LC
Beauty Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
North Bay, ON
- Full-time
Prepares performance appraisals in association with Front Store Manager
Added 5 mins ago
BG
Customer Support Advisor (CSA)
Brandt Group of Companies
North Bay, ON
- Full-time
Assist parts counter personnel with quotes, orders, deliveries, returns and inventory control to support seamless operations.
Added 5 mins ago
A
Third Key Holder
Ardene
Coquitlam, BC
- Full-time
In the absence of the Store Manager and the Assistant Manager, the Third Key Holder is responsible for overseeing all store operations including: opening and closing procedures, store…
Added 5 mins ago
OA
Part-Time Lot Associate - OpenRoad Audi Boundary
OpenRoad Auto Group
Burnaby, BC
- Part-time
…OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 23 brands across 44 locations) with a shared vision to become the national…
Added 5 mins ago
OA
Financial Services Manager - OpenRoad Honda Burnaby
OpenRoad Auto Group
Burnaby, BC
- Full-time
…OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 23 brands across 44 locations) with a shared vision to become the national…
Added 5 mins ago
OA
Lot Associate - OpenRoad Audi Boundary
OpenRoad Auto Group
Burnaby, BC
- Full-time
…OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 23 brands across 44 locations) with a shared vision to become the national…
Added 5 mins ago
J
Project Manager, Commercial Operations (Sales & Marketing)
Jeeter
Toronto, ON
- $133,475 to $148,930 CAD / year
- Full-time
The Project Manager, Commercial Operations (Sales & Marketing) will support the Commercial Program Manager inside the PMO in coordinating product launch projects and promotions to ensuring…
Added 5 mins ago
SD
Receiver, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Shelburne, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards associated with perishable items as per the Store Standards
Added 5 mins ago
W
Overnight Lead Department Manager
Walmart
Langley (District), BC
- Full-time
Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role, you lead and…
Added 5 mins ago
W
(CAN) Associé de jour, rénovation
Walmart
Saguenay, QC
- Full-time
A day remodel associate works with the Remodel Lead and Day Remodel Manager to establish standards in newly renovated departments. They complete modulars, assist customers, ensure…
Added 5 mins ago
LC
Assistant Store Manager Fresh Full Time Day Greenlight Requisition
Loblaw Companies Limited
Merritt, BC
- Full-time
…connections is valued – as we shape the future of Canadian retail, together. Our commitment to positively impact the lives of all Canadians provides employees a range of opportunities and…
Added 20 mins ago
RF
Regional Manager (Downtown/Scarborough)
Real Fruit Bubble Tea
Toronto, ON
- $80,000 to $130,000 CAD / year
- Full-time
…team and grow with us, and we can build you up from regional manager to operations and beyond! There is huge potential for growth, and we welcome anyone who is up to a challenging yet…
Added 20 mins ago
JR
Assistant Store Manager - Off Price
JRoss Retail Recruiters
AB · Edmonton, AB
- Full-time
Minimum 2–3 years of experience as an Assistant Store Manager or in a comparable retail leadership role.
Added 20 mins ago
L
District Manager – Northern Alberta and Saskatchewan
Linde
AB · Edmonton, AB
- Full-time
The District Manager will oversee operations of multiple stores within a geographical region. Critical activities include resource recruitment, hiring, allocation, and performance…
Added 20 mins ago
CG
Lead Cook / Kitchen Supervisor
Compass Group Canada
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
…interested in professional development toward a future Chef Manager…
Added 20 mins ago
P
Retail Operations Manager
PetSmart
Abbotsford, BC
- Full-time
PetSmart’s Process Lead (Retail Operations Lead) has shared responsibility to drive operational excellence in our stores while upholding the company’s vision, mission, values, and strategy.…
Added 20 mins ago
CG
COORD III HSQA-Office Co-Ordinator
Compass Group Canada
Toronto, ON · North York, ON
- Full-time
Report HSQA deficiencies to operations, senior management and other supports as needed.
Added 20 mins ago
B
Accounting Technician
BESTSELLER
Montreal, QC
- Full-time
As an Accounting Technician, you'll play an important role in supporting our daily accounting operations, ensuring accurate financial transactions, timely payments, and well-maintained…
Added 20 mins ago
R
Assistant Store Manager
RONA
Montreal, QC · Pierrefonds, QC
- Full-time
3 years of experience leading associates in a retail environment
Added 20 mins ago
JR
Store Manager - Apparel
JRoss Retail Recruiters
Kamloops, BC
- $47,000 to $53,000 CAD / year
- Full-time
This is an exciting opportunity for a passionate retail leader who thrives in a fast-paced environment and enjoys building high-performing teams. The Store Manager will be responsible for…
Added 20 mins ago
M
Department Manager, Member Experience
MEC
North Vancouver, BC
- $48,100 to $60,200 CAD / year
- Full-time
As the Department Manager, Member Experience, you are a key store leader responsible for delivering exceptional member experiences across the sales floor, Cash and Member Service Desk, and…
Added 20 mins ago
M
Department Manager, Operations Support
MEC
Kitchener, ON
- $48,100 to $60,200 CAD / year
- Full-time
As the Department Manager, Operations Support, you are a key store leader responsible for driving day-to-day operational excellence. You lead back-of-house operations, inventory flow, loss…
Added 20 mins ago
K
Senior Manager, Food Innovation Technology
KFC
Vaughan, ON
- Full-time
The Senior Food Innovation Technology Manager is the heart of our business and can balance the art and science of innovation, development, and food safety. They have passion for food and…
Added 20 mins ago
TN
Warehouse Worker-Outbound, Days (Up-to 4 mos Term)
The North West Company
Winnipeg, MB
- Part-time
In your role as Warehouse Personnel, Days - Outbound Dock Operations at The North West Company (NWC), you support the distribution center, which is responsible for distributing products to…
Added 20 mins ago
P
Assistant Store Manager - Customer Experience
PetSmart
Mississauga, ON
- Full-time
Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork. Our goal is to create a culture…

Carters Inc.

Manager, Site Merchandising

Mississauga, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: 3-5 years of prior Ecommerce experience required
Posting language: English
Posted: Oct 27, 2026

Original job description

Serving the needs of all families with young children, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.

How you’ll make an impact:

The Manager Site Merchandising is responsible for enhancing the online shopping experience to drive customer engagement, improve conversion rates, and optimize revenue across the company’s digital platforms. This role involves leading site operations, analyzing performance metrics, and collaborating with cross-functional teams to ensure that the online store reflects the brand’s standards and priorities. As the point person for the site team, this role leads two Site Merchandising Specialists and ensures complete alignment between marketing asks and site execution.

40%: eCommerce Site Operations & Strategy

Lead workload flow for entire Canada website including Special Projects and all Shops
Own daily site scrubs with eCommerce and Product Category team
Ensure complete alignment between marketing asks and site execution, so that campaigns, shops, linking and promos go live on time, accurately and as planned
Leads A/B testing for marketing campaigns to assess performance across channels, delivering quantitative analysis and strategic recommendations to drive conversion and ROI improvements.
Oversee end to end site experience from a customer perspective. Proactively look for opportunities to make digital experiences frictionless for customers and support evolving business goals
Super user for Customer Journey, Quantum Metric, Trello, Brand Folder, Contentful, Constructor
Challenge the status quo and look for ways to improve processes and create efficiencies
Innovation – utilizing new technology like AI tools

30%: Cross-Functional Collaboration

Responsible for leading weekly site refreshes with the team ensuring that all linking, destinations, and merchandising needs are met
Point person for the site team and lead contact for marketing, creative, traffic, email and development teams on site requests, outstanding JIRA tickets and issues
Lead creative review meetings to communicate linking strategy and customer journey
Review recommendation zones and sort order rules for all sale pages and track changes.
Collaborates with U.S. teams to adapt strategies for the Canadian market and delivers actionable digital performance insights and strategic recommendations to the Canadian team, enabling optimized campaign execution and improved KPI results

30%: Leadership & Development

Manages two Site Merchandising Specialists, setting priorities and workload, reviewing work, and fostering development and high performance through a collaborative, growth-focused approach.

Plan, execute and maintain training for the broader team, on any new site initiatives

Hold stakeholders accountable to deadlines and give feedback ensuring deliverables align with the strategy/project goals

Mentor site merchandisers and site merchandising specialists

We’d Love to hear from you if:

Must have:

Strong Data & Analytics Expertise

This role requires deep comfort with analyzing performance metrics and turning them into strategic actions.
Advanced proficiency with analytics tools (Adobe Analytics, Customer Journey, Quantum Metric, Constructor, Contentful). Ability to run A/B tests and interpret results.
Skill in using data to optimize conversion, user experience, and site performance.
Strong attention to detail
Experience utilizing AI tools Claude, Gemini, or ChatGPT

Cross-Functional Leadership & Collaboration

Act as the hub between merchandising, marketing, creative, and development teams.
Strong communication skills for leading site refreshes and creative reviews. Ability to influence teams and align stakeholders on linking strategies, campaign execution, and customer journeys.
Experience collaborating across markets (e.g., U.S. teams) and managing JIRA, Salesforce, Trello workflows.

Operational Excellence & Team Leadership

Manage both the day-to-day site operations and guiding direct reports.
Strong ability to oversee workflows, QC site updates, and maintain accuracy across campaigns.
Experience mentoring and developing team members. Process optimization mindset.

Preferred skills and experience:

3-5 years of prior Ecommerce experience required
People management experience preferred
Proven ability to multi-task, be flexible, and to prioritize

NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.

Carter’s | OshKosh is an equal opportunity employer and encourages all interested and qualified candidates to apply. Should you require any type of accommodation, please do not hesitate to contact us.

Carter’s | OshKosh est un employeur souscrivant au principe de l'égalité d'accès à l'emploi et encourage tous les candidats intéressés et qualifiés à postuler. Si vous avez besoin de certaines mesures d'adaptation, n'hésitez pas à communiquer avec nous. .

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More about this job

Responsibilities

The Manager of Site Merchandising leads site operations and strategy to enhance the online shopping experience and drive customer engagement. This role manages a team of specialists and collaborates with cross-functional departments to ensure marketing campaigns and site updates are executed accurately.

Requirements

Candidates must have 3-5 years of e-commerce experience with strong proficiency in data analytics and performance metrics. The role requires proven leadership skills, experience with A/B testing, and the ability to manage complex workflows across multiple digital platforms.

Skills

Site Merchandising
E-commerce Strategy
Data Analytics
A/B Testing
Conversion Rate Optimization
Customer Journey Mapping
Adobe Analytics
Quantum Metric
Contentful
Constructor
Team Leadership
Cross-functional Collaboration
Project Management
JIRA
Salesforce
AI Tools

Visa sponsorship

Not detected in the job text

Keywords

Site Merchandising
E-commerce
Digital Platforms
Conversion Rate
Revenue Optimization
A/B Testing
Customer Journey
Quantum Metric
Adobe Analytics
Contentful
Constructor
JIRA
Salesforce
Trello
Brand Folder
AI Tools
Claude
Gemini
ChatGPT
Cross-functional Collaboration
Performance Metrics
KPI
ROI
Retail
Apparel
Team Management
Process Optimization
Marketing Strategy
Creative Review
Digital Experience

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