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CASA Mental Health

Therapy Support Navigator

Red Deer, AB, Canada

Job Details Wage range: $33.92 to $41.70 per hour Vacation: Accrual of 4.18 hours per pay period Shift structure: Monday to Friday, 7.25 hours per day Primary location: Red Deer/ Innisfail Union: In-Scope FTE: : 1.0 Status: Permanent Hybrid/Multisite · Full-time

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Job details

Pay: Job Details Wage range: $33.92 to $41.70 per hour Vacation: Accrual of 4.18 hours per pay period Shift structure: Monday to Friday, 7.25 hours per day Primary location: Red Deer/ Innisfail Union: In-Scope FTE: : 1.0 Status: Permanent Hybrid/Multisite
Job type: Full-time
Apply by: Nov 14, 2026
Experience: 1 to 3 years of related experience in mental health setting.
Posting language: English
Posted: Oct 29, 2026

Original job description

A Rewarding Career at CASA Mental Health
Are you passionate about creating hope for children, youth and families? At CASA Mental Health, every role contributes to our mission of building resilience and advocating for the children and families we serve. Guided by our vision of a community where all children and youth are empowered to thrive, we deliver holistic, evidence-informed and compassionate care across Alberta.

Job Details
Wage range: $33.92 to $41.70 per hour
Vacation: Accrual of 4.18 hours per pay period
Shift structure: Monday to Friday, 7.25 hours per day
Primary location: Red Deer/ Innisfail
Union: In-Scope
FTE: : 1.0
Status: Permanent
Hybrid/Multisite

About the Role
Reporting to the Clinical Manager and Program Supervisor, the Therapy Support Navigator works closely with the Mental Health Therapist in the Classrooms care team to support screening, case management, delivery of treatment and achievement of treatment/transition plans. The Therapy Support Navigator has an integral role within the therapy team to provide treatment extension and promote the uptake and application of skills within family and school settings. The Therapy Support Navigator also facilitates child, adolescent and parent treatment groups under the supervision of the Mental Health Therapist.

The Therapy Support Navigator will:

Provide hands-on modelling and coaching to family members as determined by the MHT and guided by the treatment plan.
Complete weekly phone contacts with families as assigned to review treatment strategies and gather updates for the treatment team.
Engage in facility, school and/or home observations and prepare observation reports for MHTs.
Assist in group facilitation, set up and take down, observation and note taking as required in groups for patients and families.
Attend staff planning sessions, patient case conferences and client meetings to provide information surrounding community supports available upon discharge.
Complete relevant electronic medical record documentation

Knowledge, Skills and Abilities

Strong knowledge and skills in behaviour management techniques, resource navigation and group facilitation.
Solid understanding of relationships with local resources/Community.
Excellent case management skills.
Excellent organizational, interpersonal, communication and problem-solving skills.
Ability to work autonomously, independently and to prioritize work activities.
Appreciation of interdisciplinary approach to mental illness.
Knowledge of the Health Information Act and Protection of Privacy Act in addition to professional organization’s ethics and standards of practice.
Ability to work and communicate in a cooperative, respectful manner with all staff.
Demonstrated computer skills and advanced skills with Microsoft Office applications (e.g. Word, Excel, PowerPoint).
History of working in a school setting will be asset

Qualifications and Experience

Degree in social work, child and youth care, early childhood education or a related discipline such as psychology or social sciences.
1 to 3 years of related experience in mental health setting.

Conditions of Employment

A satisfactory Criminal Records Check with Vulnerable Sector Search and Child Intervention Check. This would be the financial responsibility of the successful candidate.
Ability to pass and maintain Therapeutic Crisis Intervention (TCI) certification (training provided by CASA) as well as physical ability to perform all interventions.

Working Conditions

Valid driver’s license and access to a reliable vehicle.

Your Well-Being Matters
At CASA, we know a career in mental health is more than just a job, it’s a calling. That’s why we take care of the people who make that care possible. We offer competitive benefits, opportunities for growth, and the support you need to rest, recharge and continue making a difference.

What We Offer:

Employer-paid health and dental benefits, including $750 per paramedical practitioner and $2,000 annually in mental health services.
Flexible Spending Account that allows you choose between Health Spending, Personal Spending, your RRSP or CASA Pension Plan.

Defined contribution pension plan with generous employer match.
Five paid wellness days plus a holiday break in December to spend time with loved ones.
Paid time off for illness, bereavement, moving and education.
Up to 12 weeks parental leave top-up so you can spend precious time with your new addition.
Access to our Employee Assistance Program (EAP) and a range of employee discounts.
Ongoing learning and growth opportunities including annual training events such as Indigenous Learnings Day.
Recognition and community-building through employee appreciation events, team celebrations and opportunities to connect across CASA locations.

Apply today to start making a difference for Alberta’s children and families!

Your success matters to us. If there is anything we can do to make the application or interview process more accessible for you, please let us know at recruitment@casaservices.org

Closing Date: November 14, 2026

Please quote the following competition number in your application materials 26-182. #CASAClinical

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More about this job

Responsibilities

The Therapy Support Navigator works with the mental health therapist to support screening, case management, and the delivery of treatment plans. They provide hands-on coaching to families, facilitate treatment groups, and assist in documenting patient progress.

Requirements

Candidates must hold a degree in social work, child and youth care, early childhood education, or a related discipline. A minimum of 1 to 3 years of related experience in a mental health setting is required.

Skills

Behaviour management
Resource navigation
Group facilitation
Case management
Organizational skills
Interpersonal skills
Communication skills
Problem-solving
Interdisciplinary approach
Health Information Act knowledge
Microsoft Office
Word
Excel
PowerPoint
Therapeutic crisis intervention

Benefits

Health benefits
Dental benefits
Mental health services coverage
Flexible spending account
Paid wellness days
Holiday break
Paid time off
Parental leave top-up
Employee assistance program
Employee discounts
Ongoing learning and growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Mental health
Social work
Child and youth care
Psychology
Case management
Behaviour management
Group facilitation
Health Information Act
Microsoft Office
Therapeutic Crisis Intervention
Clinical support
Treatment planning
Patient care
Community resources
Electronic medical record

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