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Added 55 mins ago
CH
Guest Experience Representative, Calgary (Winter 2026/27)
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Part-time
Position Title: Guest Experience Representative, Calgary
Added 6 hours ago
AE
AE - Merchandise Leader (Part-Time)
American Eagle Outfitters
Edmonton, AB
- Part-time
You have a passion for merchandising: You support driving an outstanding guest experience in partnership with the Merchandising Team Leader by ensuring your store is always representative…
Added 9 hours ago
BM
Front Desk Representative (Westin) - Year Round - Full Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
FRONT DESK REPRESENTATIVE (WESTIN) – YEAR-ROUND
Added 10 hours ago
AE
Aerie - Merchandising Team Leader (Assistant Manager)
American Eagle Outfitters
Rocky View No 44, AB · Rocky View County, AB
- Full-time
You're a merchandising innovator: You coach your team to deliver an outstanding guest experience by ensuring your store is always representative of AEO Brand Standards. You ensure your…
Added 10 hours ago
AE
Aerie - Merchandising Team Leader (Assistant Manager)
American Eagle Outfitters
AB · Edmonton, AB
- Full-time
You're a merchandising innovator: You coach your team to deliver an outstanding guest experience by ensuring your store is always representative of AEO Brand Standards. You ensure your…
Added 11 hours ago
AE
Offline - Merchandise Leader (Part-Time)
American Eagle Outfitters
Edmonton, AB
- Part-time
You have a passion for merchandising: You support driving an outstanding guest experience in partnership with the Merchandising Team Leader by ensuring your store is always representative…
Added 11 hours ago
AE
AE - Merchandising Team Leader (Assistant Manager)
American Eagle Outfitters
Edmonton, AB
- Full-time
You're a merchandising innovator: You coach your team to deliver an outstanding guest experience by ensuring your store is always representative of AEO Brand Standards. You ensure your…
Added 11 hours ago
AE
Offline - Merchandising Team Leader (Assistant Manager)
American Eagle Outfitters
Edmonton, AB
- Full-time
You're a merchandising innovator: You coach your team to deliver an outstanding guest experience by ensuring your store is always representative of AEO Brand Standards. You ensure your…
Added 12 hours ago
A
Front Desk Representative (Westin) - Year Round - Full Time
Alterra
The Blue Mountains, ON · Blue Mountain Resort LP
- Full-time
FRONT DESK REPRESENTATIVE (WESTIN) – YEAR-ROUND
Added 20 hours ago
EM
Customer Service Representative - Cold Lake
Enterprise Mobility
Cold Lake, AB
- $17.5 CAD / hour
- Full-time
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide…
Added 22 hours ago
Site Administrator
Del Property Management
ON
The Site Administrator serves as the primary on-site representative for assigned condominium properties, providing comprehensive administrative support and resident services. This role acts…
Added 22 hours ago
Site Administrator
Del Property Management
ON
The Site Administrator serves as the primary on-site representative for assigned condominium properties, providing comprehensive administrative support and resident services. This role acts…
Added 1 day ago
EM
Customer Service Representative - Terrace
Enterprise Mobility
Terrace, BC
- $20.9 CAD / hour
- Full-time
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Service/Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will…
Added 1 day ago
CC
Retail Services Representative Part Time Seasonal at Assiniboine Park
Compass Canada
Winnipeg, MB
- Part-time
Reporting to the Manager, Visitor & Retail Services, the Retail Service Representative (RSR) will work within our various retail outlets in the Park, including the Zoo and the spectacular…
Added 1 day ago
Assistant Hotel Manager
Sunshine Village Corporation
Banff, AB
The primary function of this role is to ensure that hotel service delivery and work performed by hotel supervisors meets, and exceeds, guest expectations. This role must be able to perform…
Added 1 day ago
S
Physiotherapist, Acute Rehab - BC Children’s Hospital & Sunny Hill Health Centre
Sanya’k̓ula
Vancouver, BC
- Full-time
…growth, with regular in-house learning opportunities including guest speakers and presentations on current research happening right at the hospital. As a key member of the rehabilitation…
Added 2 days ago
FR
Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Added 2 days ago
EM
Customer Service Representative - Smithers
Enterprise Mobility
Smithers, BC
- $20.9 CAD / hour
- Full-time
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Service/Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will…
Added 2 days ago
FR
Heavy Duty Cleaner
FirstService Residential Canada
Mississauga, ON
- Full-time
As a Heavy Duty Cleaner, you’ll be responsible for consistently maintaining the cleanliness of all interior and exterior areas of the property to ensure owner and guest satisfaction.
Added 2 days ago
FR
Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Added 2 days ago
T
Workplace Ambassador
TD
Vancouver, BC
- Full-time
Bring our spaces to life by keeping cafés, coffee stops, inclusive spaces, and meeting rooms guest-ready throughout the day
Added 2 days ago
FR
Weekend Light Duty Cleaner
FirstService Residential Canada
Toronto, ON
- Full-time
As a Light Duty Cleaner, you’ll be responsible for consistently maintaining the cleanliness of all interior and exterior areas of the property to ensure owner and guest satisfaction.
Added 2 days ago
NC
Customer Experience Representative - Part Time - Winnipeg Airport
National Car Rental
Winnipeg, MB
- Part-time
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Experience Representative. The Customer Experience Representative (CER) will provide a high level of…
Added 2 days ago
CL
Residence Services Supervisor
Campus Living Centres
Coldstream, BC
- Full-time
…supervising all duties of the front desk, insuring a high quality of service delivery and capability to resolve various magnitudes of day to day challenges that flow through the front desk.…
Added 2 days ago
CF
Seasonal Guest Services Representative - Contract (PT)
Cadillac Fairview
Toronto, ON · Etobicoke, ON
- Part-time
To provide exceptional customer service to valued shoppers, community retailers and business partners. The successful candidate must have availability and flexibility to work days,…

Cascades Casino

Guest Services Representative

Langley (District), BC, Canada
Langley, BC, Canada

Rate of Pay: $19.71/ hour

Apply About employer

Applications open in a new tab.

Job details

Pay: Rate of Pay: $19.71/ hour
Posting language: English
Posted: Oct 20, 2026

Original job description

Job Type: Casual

Rate of Pay: $19.71/ hour

The Gateway to Your Future

We’re looking for a guest whisperer. We define this as a friendly, patient and intuitive customer service pro who knows how to maintain a Zen demeanour while thriving in a busy work environment and ensuring guests have an exceptional experience. If this sounds like you, then apply for this exciting opportunity at Gateway. Don’t miss the chance to get your foot in the door of a growing national company and allow your career to blossom.

We Provide

Full benefits package for full-time employees
Retirement savings plan
Exciting, supportive and fun work environment
Family and friends discounts on travel, tech, food, beverage, and fitness
Development and training opportunities

Key Responsibilities

Meet, greet and assist guests, answer inquiries, and provide solutions for any concerns
Provide information on current and upcoming events and promotions
Explain and enroll customers in the rewards loyalty program
Assist in implementing on-site events, promotions and entertainment initiatives

What You Bring

A minimum one year of experience in a related field
Proven high level of customer service
Organizational, interpersonal, analytical and communication skills.
Intermediate knowledge of computer programs and mathematical skills
The ability to obtain registration with provincial gaming regulatory body
Friendly and personable energy and a willingness to go the extra mile for guests.
Excellent communicator who can comfortably talk to guests regarding events and promotions.
Able to juggle multiple tasks, manage time efficiently, and thrive in a fast-paced environment.
Patient, positive demeanour with everyone you meet.

Why Work With Us?

Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it’s like to be on a team that values your vision, skill and energy.

Get to Know Gateway

Gateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley’s Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at www.gatewaycasinos.com.

Apply Now!

Not the right fit this time? Follow us on our careers social media pages!

Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.

This job posting is for an existing vacancy.

Gateway does not utilize any form of artificial intelligence (AI) in the screening, assessment, or selection of applicants.

Apply About employer

More about this job

Responsibilities

Welcome and assist guests, respond to inquiries and concerns, and provide information about events and promotions. Explain and enroll customers in the rewards program and help implement on-site events, promotions, and entertainment initiatives.

Requirements

Applicants need at least one year of experience in a related field, a proven record of strong customer service, and intermediate computer and mathematical skills. They should have strong organizational, interpersonal, analytical, and communication abilities, a friendly and patient manner, and the ability to obtain registration with the provincial gaming regulatory body.

Skills

Customer Service
Guest Relations
Communication
Interpersonal Skills
Organization
Analytical Skills
Computer Skills
Mathematical Skills
Time Management
Multitasking
Problem Solving
Event Support
Promotions
Rewards Program Enrollment

Benefits

Full Benefits Package for Full-Time Employees
Retirement Savings Plan
Employee Discounts on Travel, Technology, Food, Beverage, and Fitness
Development and Training Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Guest Services
Customer Service
Guest Relations
Gaming
Casino
Events
Promotions
Entertainment
Rewards Loyalty Program
Provincial Gaming Registration
Computer Programs
Mathematical Skills
Problem Solving
Time Management
Multitasking
Fast-Paced Environment

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