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Added 3 mins ago
MI
Health, Safety & Environmental Specialist
Magna International
Mississauga, ON
- Full-time
…technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied…
Added 33 mins ago
SJ
Sales Associate / Jewelry Specialist - Jared Jewelers - King of Prussia - King of Prussia, PA
Signet Jewelers
King, ON
- Full-time
Training - Associate Training System, Management Training System, District Manager in Training, career development and more
Added 1 hour ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
Title: Advanced Applications Blow Molding Specialist
Added 1 hour ago
BU
Premier Client Specialist
BMO U.S.
Toronto, ON
- Full-time
Added 1 hour ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
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Added 4 hours ago
WV
Information Technology Support Specialist
Wave Visas Immigration Consultants in Delhi
BC · British Columbia, Canada
- Full-time
We are seeking a skilled and motivated IT Support Specialist to join a professional technology team in Canada. The successful candidate will provide technical assistance, troubleshoot…
Added 5 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Williams Lake, BC
- Full-time
Comer Medical Clinic is a well established, collegial clinic. Working alongside 2 experienced family practice and specialist physicians. A competitive overhead, in clinic nurse support, in…
Added 6 hours ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
…software, data (including databases and interfaces), enterprise system and other…
Added 6 hours ago
V
Customer Service Advisor
VMCH
Mulgrave, NS
- Full-time
…VMCH services, and connect customers with the right teams and…
Added 6 hours ago
F
Technical Support Specialist- FortiSASE
Fortinet
Burnaby, BC
- Full-time
Candidate with 3+ years of experience in a technical support or system administration role in a networking/security company or equivalent education
Added 7 hours ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
Title: Advanced Applications Blow Molding Specialist
Added 8 hours ago
Spécialiste du support client bilingue/ Bilingual Client Support Specialist
AutoTrader.ca
Boisbriand, QC
The role of the Customer Support Specialist is to provide customer-focused day-to-day support to specific clients and dealer groups doing business with AutoTrader. This role also serves as…
Added 8 hours ago
A
Spécialiste du support client bilingue/ Bilingual Client Support Specialist
AutoTrader.ca
Boisbriand, QC
- Full-time
The role of the Customer Support Specialist is to provide customer-focused day-to-day support to specific clients and dealer groups doing business with AutoTrader. This role also serves as…
Added 8 hours ago
TC
Senior QA / System Testing Specialist
TECH4SOFT Consulting
Toronto, ON
- Full-time
A public sector client is seeking a Senior Systems Testing and QA Specialist to support the delivery, maintenance, and product management lifecycle of enhancements to a suite of critical…
Added 9 hours ago
Post Purchase Operations Coordinator - Temporary 12 months
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
…fix fulfillment problems. You are the main contact for Ship Support, so when a store needs help with an order, you are the person they…
Added 10 hours ago
J
Billing Specialist (SaaS Billing)
Jobgether
Canada
- $55,000 to $65,000 CAD / year
- Full-time
We are seeking a detail-oriented Billing Specialist to support SaaS billing operations, accounts receivable, and financial reconciliation across multiple business units. In this role, you…
Added 10 hours ago
SM
RQ11822 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Systems Testing/QA Specialist with strong experience in software testing, quality assurance, test automation, application development, coding, debugging, and defect…
Added 10 hours ago
SM
RQ11822 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Systems Testing/QA Specialist with strong experience in software testing, quality assurance, test automation, application development, coding, debugging, and defect…
Added 10 hours ago
J
Billing Specialist (SaaS Billing)
Jobgether
Canada
- $55,000 to $65,000 CAD / year
- Full-time
We are seeking a detail-oriented Billing Specialist to support SaaS billing operations, accounts receivable, and financial reconciliation across multiple business units. In this role, you…
Added 11 hours ago
HG
B2B Sales Specialist
Hello Gubby
Remote, Canada
- Remote
Sales Tools Provided: Demo lines, pitch decks, product overviews, and sales collateral, plus direct support from the founder on bigger deals.
Added 11 hours ago
TE
Payroll Specialist
TRIPLE EIGHT TRANSPORT INC.
Abbotsford, BC
- $50,000 to $60,000 CAD / year
The Payroll Specialist is responsible for the accurate, timely, and compliant processing of payroll for employees and owner operators. This role ensures payroll records are maintained…
Added 11 hours ago
TE
IT Solutions & Partner Specialist
TRIPLE EIGHT TRANSPORT INC.
Abbotsford, BC
- $80,000 to $90,000 CAD / year
We are seeking experienced IT Solutions & Partner Specialist to join our IT team. This is a hands-on technical role responsible for resolving complex escalations, supporting and improving…
Added 12 hours ago
R
Senior Automation Specialist
REWORKIO
Remote, Canada
- $50,000 to $100,000 USD / year
- Full-time
- Remote
We are looking for a highly skilled AI Automation Specialist to join our team to design, build, and optimize automated systems that streamline business operations, reduce manual work, and…
Added 13 hours ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
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Added 13 hours ago
C
Assistant Store Manager
Claire's
Kelowna, BC
- $22 to $24 USD / hour
- Full-time
Expert Piercing Services: Become a trusted piercing specialist through our training program. Provide a safe, fun, and professional experience that keeps customers coming back.

Cascades

Customer Fulfillment Specialist

Vaughan, ON, Canada

Annual salary between $52,000 and $61,000 · Full-time

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Job details

Pay: Annual salary between $52,000 and $61,000
Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 14, 2026

Original job description

Welcome to Cascades!

Bring your expertise to a people-first, dynamic environment where your ideas come to life and excellence shapes everything we do.

Join SAMANTHA SAMUEL's team as a Customer Fulfillment Specialist in Vaughan and help build a more sustainable future.

What’s In It For You

Taking care of our people is in our nature - so you’ll enjoy:

Annual salary between $52,000 and $61,000
Profit sharing and an employee share purchase plan
A hybrid work model: 3 days in office, 2 days remote
A full range of benefits: group insurance, telemedicine, and an employer-supported retirement plan
An annual allowance to spend on goods and services of your choice
A yearly wellness program and employee assistance program
A collaborative, respectful, and people-centered workplace

Your Role

As Customer Fulfillment Specialist, you’ll take on real challenges that bring out your full potential.

Your Scope Includes

Respond to customer inquiries via phone, email, and internal systems, ensuring timely, professional, and accurate communication
Process, track, and update customer orders while maintaining a high level of accuracy
Troubleshoot and resolve customer issues, coordinating with internal teams such as logistics, billing, and fulfillment
Monitor open cases, follow up on pending requests, and ensure resolution within established service level agreements (SLAs)
Maintain accurate documentation of customer interactions, requests, and resolutions
Contribute to continuous improvement by identifying recurring issues and suggesting process enhancements
Support reporting, system updates, and team knowledge sharing as needed

What You Bring

You're a natural fit for Customer Fulfillment Specialist if you have:

Experience in customer service, order management, or a similar client-facing role
Strong communication skills with the ability to manage customer interactions professionally and effectively
Excellent organization and time management skills, with the ability to handle multiple priorities
Problem-solving abilities and a proactive approach to resolving issues
Attention to detail and accuracy in processing orders and maintaining records
Ability to collaborate cross-functionally with internal teams
Comfort working with CRM systems and order management tools

If you bring the same care to who you are as to what you do, we’d love to meet you!

Apply now and join our team as Customer Fulfillment Specialist in Vaughan.

Cascades values diversity and inclusion and considers all applications equitably. This posting is for an active vacancy within our organization.

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More about this job

Responsibilities

Respond to customer inquiries, process and track orders, resolve issues in coordination with internal teams, and follow up on open cases to meet service level agreements. Maintain accurate records and support reporting, system updates, knowledge sharing, and continuous process improvement.

Requirements

Candidates should have experience in customer service, order management, or a similar client-facing role, along with strong communication, organization, and time-management skills. They should be detail-oriented problem-solvers who can collaborate across teams and use CRM systems and order management tools.

Skills

Customer Service
Order Management
Customer Communication
Organization
Time Management
Problem-Solving
Attention to Detail
Cross-Functional Collaboration
CRM Systems
Order Management Tools
Case Management
Issue Resolution
Documentation
Process Improvement
Reporting

Benefits

Profit Sharing
Employee Share Purchase Plan
Hybrid Work Model
Group Insurance
Telemedicine
Annual Goods and Services Allowance
Wellness Program
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Hiring contact

Samantha Samuel

Keywords

Customer Fulfillment
Customer Service
Order Management
Customer Inquiries
Order Processing
Order Tracking
CRM Systems
Order Management Tools
Customer Issue Resolution
Logistics
Billing
Fulfillment
Service Level Agreements
Case Management
Continuous Improvement
Process Enhancements
Reporting
System Updates
Team Knowledge Sharing
Packaging and Containers Manufacturing

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