Sales Support Representative - Edmonton, AB
- AB, Canada
- Edmonton, AB, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Sales Support Representative
Cascadia Metals stands firm in its founding principles, with a steadfast commitment to success. Our growth is a testament to the dedication of our owners and our ongoing investment in both infrastructure and, more importantly, our people-our valued employees. As we continue to evolve, our strength remains unwavering, driving us to enhance efficiency and embrace progress. With an optimistic outlook on the future, we firmly believe in the enduring potential for creative and innovative distribution. Join us at Cascadia Metals, where resilience meets innovation, and together, we shape a dynamic future.
Cascadia Metals is currently accepting resumes for the position of Sales Support Representative in our Edmonton office. In this permanent, full-time role, we are looking for a driven team member, who shares our champion's mindset and values. The successful candidates must have a strong work ethic, passion to be part of the team.
Skills And Responsibilities
Joining Cascadia Metals Means Being Part Of a Thriving And Expanding Organization That Values Its Employees. Here's Why You Should Consider Working For Us
Please note that while all responses are appreciated, only those selected for interviews will be acknowledged.
Salary: $65000 - $75000 per year
Cascadia Metals stands firm in its founding principles, with a steadfast commitment to success. Our growth is a testament to the dedication of our owners and our ongoing investment in both infrastructure and, more importantly, our people-our valued employees. As we continue to evolve, our strength remains unwavering, driving us to enhance efficiency and embrace progress. With an optimistic outlook on the future, we firmly believe in the enduring potential for creative and innovative distribution. Join us at Cascadia Metals, where resilience meets innovation, and together, we shape a dynamic future.
Cascadia Metals is currently accepting resumes for the position of Sales Support Representative in our Edmonton office. In this permanent, full-time role, we are looking for a driven team member, who shares our champion's mindset and values. The successful candidates must have a strong work ethic, passion to be part of the team.
Skills And Responsibilities
- Data entry, including entering sales orders and completing periodic system updates (e.g., quarterly pricing updates, coil tag date maintenance, and reserving new tags to blanket orders)
- Monitoring the status of incoming inventory, including interbranch transfers, to ensure timely receipt for order fulfillment
- Following up on customer orders to ensure they are completed and delivered on time; identifying potential issues in advance and notifying the team to prevent delays
- Recording and tracking order delivery statistics
- Obtaining proof of delivery (POD) from internal teams or third-party carriers and providing documentation to customers as required
- Supporting the Inventory Coordinator by monitoring vessel ETAs and communicating any significant changes
- Coordinating inbound container shipments with the Edmonton warehouse, including tracking location and status during final transit and ensuring timely arrival for offloading
- Updating receiving records once inventory is received from container shipments
- A post-secondary degree is preferred.
- A self-starter
- exceptional communication and organizational skills
- A "How Can I Help?" attitude
- Some experience in customer service and sales is preferred.
Joining Cascadia Metals Means Being Part Of a Thriving And Expanding Organization That Values Its Employees. Here's Why You Should Consider Working For Us
- Work-Life Balance: We understand the importance of a healthy work-life balance, ensuring that work stays at work.
- Exceptional Benefits: Enjoy a comprehensive benefits package, including Company-paid Extended Medical, Dental, Life Insurance, and Vision coverage.
- RRSP Matching Program: Take advantage of our 4% RRSP matching program, available after just 3 months of employment.
- Opportunity for Growth: Be part of a progressive company that provides opportunities for professional development and career growth.
Please note that while all responses are appreciated, only those selected for interviews will be acknowledged.
Salary: $65000 - $75000 per year
More about this job
Responsibilities
Enter sales orders and maintain system records, monitor incoming inventory and shipment status, and coordinate container arrivals with the warehouse. Track customer orders and deliveries, obtain proof of delivery, and communicate potential delays or significant shipment changes to the relevant teams and customers.
Requirements
A post-secondary degree is preferred, along with exceptional communication and organizational skills and a self-starter attitude. Some customer service and sales experience is preferred; candidates should also have a strong work ethic and a helpful, team-oriented approach.
Skills
- Data Entry
- Sales Order Processing
- Inventory Monitoring
- Order Tracking
- Customer Service
- Communication
- Organization
- Problem Identification
- Delivery Coordination
- Proof of Delivery Documentation
- Shipment Tracking
- Receiving Records Management
- Teamwork
- Self-Motivation
Benefits
- Company-Paid Extended Medical Insurance
- Dental Insurance
- Life Insurance
- Vision Coverage
- 4% RRSP Matching
- Professional Development
- Career Growth Opportunities
- Work-Life Balance
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Logistics
- Customer Service & Support
- Administrative
Keywords
- Sales Support
- Sales Orders
- Data Entry
- System Updates
- Quarterly Pricing Updates
- Coil Tags
- Blanket Orders
- Inventory Monitoring
- Interbranch Transfers
- Order Fulfillment
- Customer Orders
- Delivery Statistics
- Proof Of Delivery
- Third-Party Carriers
- Vessel ETAs
- Container Shipments
- Inbound Logistics
- Warehouse Coordination
- Receiving Records
- Customer Service
- Sales
- Wholesale Metals And Minerals