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Added 11 mins ago
PE
Service Lead
Premier Equipment
Orono, ON
- Full-time
As a Service Lead, you will oversee the daily operations of the service department, ensuring work orders are accurately processed, jobs are assigned efficiently, and customer expectations…
Added 11 mins ago
GT
Senior Representative, Passenger Care (Term Opportunity - One Year)
Greater Toronto Airports Authority
Toronto, ON
- Full-time
Reporting to the Manager, Passenger Care, this role leads the development, implementation, and continuous improvement of accessibility and passenger care programs across Toronto Pearson…
Added 11 mins ago
PH
Manager, Wellness
Providence Healthcare
Vancouver, BC
- Temporary
…area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective Agreement and statutes. **Testing may be required. ***A…
Added 11 mins ago
BS
Manager, Facilities / Gestionnaire, installations
BioScript Solutions
Oakville, ON · Toronto, ON
- Full-time
Supporting the Manager, Real Estate & Facilities and Operations Managing and tracking facilities assets inventories (fridges, freezers, etc.).
Added 11 mins ago
FC
Digital Delivery Manager
Flatiron Construction Corp
St. Catharines, ON
- Other
…through innovative digital solutions? As the Digital Delivery Manager you will champion our digital transformation efforts in infrastructure construction, leading the integration of Virtual…
Added 11 mins ago
TD
Manager, Solutions Architecture (Amazon Connect & Zendesk)
TELUS Digital
Remote, Canada
- $186,000 to $222,000 CAD / year
- Full-time
- Remote
…Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test…
Added 11 mins ago
TS
Educator/Key Holder
Tokyo Smoke
Burlington, ON
- Part-time
Reporting to the Store Manager, Educator own an area of the retail business and use strong leadership skills to create an exceptional experience for retail staff and customers. As a member…
Added 11 mins ago
TS
Educator/Key Holder
Tokyo Smoke
Hamilton, ON · Waterdown, ON
- Part-time
Reporting to the Store Manager, Key Educator own an area of the retail business and use strong leadership skills to create an exceptional experience for retail staff and customers. As a…
Added 11 mins ago
JC
Store Manager
JYSK Canada
Campbell River, BC
- $57,000 to $65,000 CAD / year
- Full-time
As the Store Manager, you are responsible for the direct supervision and development of the management and store team. You will lead, manage, and ensure the maximization of sales growth in…
Added 11 mins ago
JC
Operations Manager
JYSK Canada
Richmond, BC
- $46,000 to $53,000 CAD / year
- Full-time
As the Operations Manager you will be responsible for protecting JYSK’s assets and minimizing losses though effective execution of loss prevention policies and procedures in store. You will…
Added 11 mins ago
FB
Assistant Department Manager - Southwest Ontario
Farm Boy Inc.
Brantford, ON
- From $21 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 11 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
London, ON
- From $21 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 11 mins ago
SG
Receptionist/Activities Assistant
S&R Group of Companies
Sarnia, ON
- Up to $17.6 CAD / hour
- Part-time
Manage front desk operations and provide information regarding the Retirement Home and its programs to visitors and inquiries.
Added 11 mins ago
RB
CCAO Senior Manager Operations
Royal Bank of Canada
Toronto, ON
- Full-time
The Senior Manager Operations (CCAO) is a key leadership role responsible for supporting the VP Client Complaints Appeals Office. As the incumbent, you will play a critical role in ensuring…
Added 11 mins ago
EC
Profit Centre Manager
EMCO Corporation
Hamilton, ON
- Full-time
As a Profit Centre Manager, you will develop and lead all business operations at the Profit Centre. The Profit Centre Manager is accountable for growing the business while sustaining…
Added 24 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Red Deer, AB
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 24 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Moncton, NB
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 24 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Langford, BC
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 24 mins ago
GT
Access Governance Coordinator
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- Contract
…remediation tracking. The function works with business, technology, operations, control, and service-owner teams to help ensure logical access is appropriately reviewed and…
Added 24 mins ago
S
Head of Discount Operations – East
Sobeys
Mississauga, ON
- Full-time
Provide coaching, support, and development for District Operators & BD Manager(s).
Added 24 mins ago
H
Dispatch Coordinator
Hays
Toronto, ON · Scarborough, ON
- $25 to $27 CAD / hour
- Contract
Provide administrative assistance and backup support to the Operations Manager and Service Manager.
Added 24 mins ago
A
Operations Manager
Amyantek
Toronto, ON · North York, ON
- Full-time
Title: Operations Supervisor /Operations Manager
Added 24 mins ago
AG
Assistant Manager, Middle Office
Apex Group Ltd
Toronto, ON
- Full-time
…delivering projects and enhancements while keeping day-to-day operations stable. Ideal for someone who thrives in a fast-paced,…
Added 24 mins ago
MG
Manager Project Management Office
Maxxit Group
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The PMO Manager oversees Project Managers and Project Coordinators while acting as a senior escalation point for complex projects, operational issues, client concerns, and cross-functional…
Added 24 mins ago
EC
Profit Centre Manager
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Hamilton, ON
- $65,000 to $75,000 CAD / year
- Full-time
As a Profit Centre Manager, you will develop and lead all business operations at the Profit Centre. The Profit Centre Manager is accountable for growing the business while sustaining…

Caseware

Technical Program Manager, AI Programs

Toronto, ON, Canada

The annual base salary for this position is between $110,000 and $130,00 CAD per year. · Full-time

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Job details

Pay: The annual base salary for this position is between $110,000 and $130,00 CAD per year.
Job type: Full-time
Posting language: English
Posted: Oct 2, 2026

Original job description

Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles!

We are seeking a Technical Program Manager (TPgM), AI Programs to drive the planning, coordination, and delivery of Caseware's AI roadmap across our Firm and Solution portfolios. This role sits at the center of our AI initiatives, turning a fragmented, hard-to-track view of AI work into a single trusted source of truth, and acting as the consistent unblocker that keeps AI programs moving from strategy through launch.

You will partner across product, engineering, design, and go-to-market teams to manage AI launch programs end to end, surface and resolve dependencies before they become blockers, and give leadership clear, current visibility into where every AI initiative stands. If you are energized by bringing order to complex, cross-functional programs and by being the person who makes AI delivery predictable, this role is for you.

This is an ideal opportunity for a program manager with strong technical fluency who wants to own high-visibility AI programs at scale and shape how a category leader builds and ships AI for assurance professionals.

❗This is a New Role

❗This is a full-time, permanent position.

📍 Location:

This position is available to all applicants eligible to work in Canada and residing in Toronto, Ontario. This is a hybrid role, working from office 3 days a week from our Downtown, Toronto office.

\nWhat you will be doing:

Own the AI Roadmap and its Single Source of Truth

Maintain one authoritative, always-current view of the AI roadmap across Firms and Solution products, so leadership and teams know status, priorities, sequencing, and risk at any time without chasing updates.

Establish and run the operating cadence (planning reviews, status reporting, roadmap updates) that keeps stakeholders aligned by default.

Work with the team to translate AI strategy into sequenced programs with clear milestones, owners, dependencies, and measurable success criteria.

Drive AI Launch Programs

Manage AI feature and capability launches end to end, coordinating product, engineering, design, marketing, enablement, and support.

Build and maintain launch plans, readiness checklists, and go/no-go criteria, and track execution against them.

Own cross-functional sequencing and dependency management so launches ship on time and at quality.

Be the Consistent Unblocker

Proactively identify dependencies, risks, and blockers across AI programs and drive them to resolution before they slow delivery.

Act as the point of connection between AI initiatives and the teams they depend on, escalating with clear context and options when decisions are needed.

Reduce friction in decision-making by keeping trade-offs, owners, and open questions explicit and visible.

Operational Excellence and Reporting

Maintain program documentation, dashboards, and reporting that give real-time visibility into AI roadmap health.

Define and track program metrics such as delivery predictability, launch readiness, and adoption.

Continuously improve the AI program management operating model, templates, and tooling.

What you will bring:

3+ years in technical program management, product operations, or a related discipline in SaaS or platform environments, including cross-functional program delivery.

A track record of orchestrating complex, cross-functional programs from strategy through launch, on time and at quality.

Strong technical fluency: able to engage credibly with engineering on AI/ML, APIs, data, and cloud architecture, and to translate between technical and business audiences.

Demonstrated ability to create clarity and a single source of truth in ambiguous, fast-moving environments.

Excellent stakeholder management, communication, and risk and dependency management skills.

Proven ability to drive outcomes across multiple teams without direct authority.

Preferred Qualifications:

Experience managing AI/ML product or platform programs.

Familiarity with feature flagging, experimentation, or launch tooling (for example, LaunchDarkly).

Program management certification such as PMP, SAFe, or equivalent.

Degree in Computer Science, Engineering, or equivalent technical field.

Experience in fintech, audit, or regulated industries.

Salary Range:

The annual base salary for this position is between $110,000 and $130,00 CAD per year.

This role is also eligible for discretionary bonus and/or commission, as well as other benefits. Actual pay within the listed range will be determined based on factors such as transferable skills, relevant experience, market conditions, and primary work location. The posted range is subject to change and may be updated periodically.

What's in it for you:

▪️Innovation is at our core. We work with cutting-edge technology in accounting and financial reporting, constantly pushing the boundaries to create impactful software solutions.

▪️We are committed to a collaborative culture, where your ideas are valued, and knowledge sharing is encouraged within a supportive, inclusive team.

▪️Work-life balance is important to us. We offer flexible work options, remote opportunities, and generous time-off policies to ensure a healthy work-life balance.

▪️We offer competitive compensation, including a competitive salary and comprehensive benefits such as health insurance and retirement plans.

▪️We are driven by impactful work. Your contributions directly affect how our clients manage financial processes and drive their success.

▪️Recognition and rewards matter to us. We celebrate hard work through recognition programs, performance bonuses, and opportunities for career growth.

▪️We embrace global opportunities. Work on international projects and collaborate with a diverse, global team.

About Caseware:

Caseware's cutting-edge software products are meticulously designed for accounting firms, corporations, and governments. Our teams are continually collaborating, innovating, and building upon our existing suite of products. With a customer-focused mindset, we are building technology that is shaping what the future of audits, financial reporting, and financial data analytics will look like.

With a recent strategic investment from Hg Capital in 2020, Caseware is now in its next major growth phase as we double down on the people and products that have made Caseware so successful to date.

One of Caseware's core values is Many Voices, One Team and with that in mind, we're dedicated to building teams as diverse as our customers in an equitable and inclusive way. We welcome and encourage candidates of all backgrounds to apply. Should you require accommodations or have any questions at any point during the application or interview process, please e-mail our People Operations team at talent@caseware.com.

AI Usage:

The recruitment process may use AI assisted tools but not for candidate screening or assessment. All final hiring decisions are made by humans to ensure fairness, transparency, and oversight.

Background Check:

Any candidates successful in obtaining an offer for a position will need to successfully complete a background check through Certn.co which typically includes an Identity Verification and Criminal Record Check. Executives and Senior Managers will undergo a Soft Credit Check as well. Candidates residing in the Netherlands and Germany are excluded from undergoing background checks via Certn.co

Security and Fraud:

Caseware takes the security of candidates seriously. All legitimate communication from us will come from email addresses ending in @caseware.com and our open positions are always listed on reputable job boards and on our website https://jobs.lever.co/caseware. We will NEVER ask for payment or financial information from you. If you receive an unsolicited job offer, proceed with extreme caution.

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More about this job

Responsibilities

The Technical Program Manager will own the AI roadmap and act as a central unblocker to ensure the predictable delivery of AI initiatives across product and engineering teams. They are responsible for maintaining a single source of truth for program status, managing cross-functional launches, and driving operational excellence through reporting and metrics.

Requirements

Candidates must have at least 3 years of experience in technical program management or product operations within SaaS environments. Strong technical fluency in AI/ML, cloud architecture, and APIs is required, along with a proven track record of managing complex, cross-functional programs.

Skills

Technical program management
AI/ML
Product operations
SaaS
Cloud architecture
Stakeholder management
Risk management
Dependency management
APIs
Data analysis
Launch planning
Cross-functional leadership
Strategic planning
Program metrics
Communication

Benefits

Health insurance
Retirement plans
Performance bonuses
Flexible work options
Generous time-off policies
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Technical Program Manager
AI
Fintech
SaaS
Product Operations
Machine Learning
Cloud Architecture
APIs
LaunchDarkly
PMP
SAFe
Roadmap Management
Cross-functional
Stakeholder Management
Risk Management
Dependency Management
Data Analytics
Audit Software
Accounting Software
Operational Excellence
Feature Flagging
Experimentation
Software Development
Program Metrics
Strategy Execution

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