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Added 3 mins ago
PG
Account Manager (PR)
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
We use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications or analyzing resumes. These tools assist our recruitment team but never…
Added 3 mins ago
W
Full Time(CAN) Customer Service Manager
Walmart
Charlottetown, PE
- Full-time
Added 3 mins ago
O
Analyste de solutions technologiques émergentes (IA)
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Montreal, QC · Quebec, QC
- Full-time
Détenir diplôme universitaire de premier cycle (baccalauréat) dans le domaine des technologies de l'information, intelligence artificielle, informatique clinique ou dans un domaine…
Added 3 mins ago
W
Analyste de solutions technologiques émergentes (IA)
Wepoint
Montreal, QC · Quebec, QC
- Full-time
Détenir diplôme universitaire de premier cycle (baccalauréat) dans le domaine des technologies de l'information, intelligence artificielle, informatique clinique ou dans un domaine…
Added 3 mins ago
OR
Wireless Sales Associate - 1199 Guelph S
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Added 3 mins ago
IF
Security Product Manager
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
Artificial intelligence in everyone’s hands, helping you increase your personal effectiveness while contributing to the organization’s growth;
Added 3 mins ago
IF
IT Technician,
iA Financial Group
Montreal, QC
- Full-time
Artificial intelligence in everyone’s hands, helping you increase your personal effectiveness while contributing to the organization’s growth.
Added 3 mins ago
R(
Specialist, CRM & Lifecycle Marketing
Reitmans (Canada) Ltée/Ltd
Montreal, QC
- Full-time
The use of Artificial Intelligence may be used for candidate screening purposes.
Added 3 mins ago
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Junior Merchandise Buyer – Knit Tops
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Montreal, QC
- Full-time
The use of Artificial Intelligence may be used for candidate screening purposes.
Added 3 mins ago
C
VP of Services, Customer Success & Support
Cohere
Remote, Canada
- $570,000 to $675,000 CAD / year
- Full-time
- Remote
Added 3 mins ago
A
Head of Platform & Infrastructure Engineering
Ashby
Remote, Canada
- $475,000 to $550,000 CAD / year
- Full-time
- Remote
If you have experience managing developer experience and developer tools, building out a dedicated team for DevEx. If you don’t have experience here, DevEx will report into Product…
Added 3 mins ago
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Director, Light Rail Transit (LRT)
AECOM
Mississauga, ON
- Full-time
Monitor business intelligence, industry activity, and technological developments; assess their impact and advise senior leaders on appropriate solutions.
Added 3 mins ago
CH
Supervisor - Care Access Team - Ottawa
CBI Home Health
Ottawa, ON
- Full-time
…support administrative aspects of our recruitment process. Artificial Intelligence is not used to evaluate, rank, or select candidates. All hiring decisions are made by…
Added 3 mins ago
FB
Food Safety and Quality Assurance Program Specialist
fgf brands
Toronto, ON · Greater Toronto Area, ON
- Other
FGF Brands may use Artificial Intelligence (AI) tools as part of our recruitment and selection process. These tools may assist in screening, assessing, or selecting applicants. AI tools are…
Added 3 mins ago
PC
Summer Student, Infrastructure Automation and Innovation
PETRONAS Canada
Calgary, AB
- Full-time
Added 3 mins ago
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Senior Product Manager, AI Innovations Team, Operations Orchestration
Kinaxis Inc.
Canada
- Full-time
Added 3 mins ago
AC
Administrator Support
Aston Carter
Toronto, ON · East York, Ontario
- $40 to $50 CAD / hour
- Contract
Added 3 mins ago
TC
Senior Category Management Specialist
TJX Companies
ON · Mississauga, Ontario
- $76,620 to $107,268 CAD / year
- Full-time
TJX Canada uses artificial intelligence (AI) to assist in screening and assessing applicants for this position.
Added 18 mins ago
IF
Director-Domestic Operations & Dealer Relations
International Financial Data Services (IFDS)
Toronto, ON
- Full-time
Added 18 mins ago
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Technical Consulting Intern
Capco
Toronto, ON
- $23 to $25 CAD / hour
- Full-time
Use of Artificial Intelligence in Talent Acquisition
Added 18 mins ago
SC
Department Manager, Softgoods
Sport Chek
Corner Brook, NL
- Full-time
We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection,…
Added 18 mins ago
IG
Power BI Analyst
Insight Global
Toronto, ON
- $40 to $48 CAD / hour
- Contract
We use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.
Added 18 mins ago
E
Technical Customer Support
EagleBurgmann
AB · Edmonton, AB
- $40.5 to $42 CAD / hour
- Full-time
AI Disclosure: We may use artificial intelligence tools to assist with scheduling interviews and managing screening times. We do not use AI to evaluate applicants or make decisions during…
Added 18 mins ago
S
Python Developer with Django & React Experience
Synechron
Toronto, ON
- $110,000 to $120,000 CAD / year
- Full-time
…progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of…
Added 18 mins ago
IG
Python & SAS Developer
Insight Global
Toronto, ON
- $49 to $56 CAD / hour
- Contract
Artificial intelligence tools are used to assist in screening and assessing applicants for this position.

Casino Rama Resort

Front Office Agent

Rama, ON, Canada

Job Type: Part-Time Shift: Overnight Wage: $20.30 520 Hour: $22.83 1-Year: $25.37 · Part-time

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Job details

Pay: Job Type: Part-Time Shift: Overnight Wage: $20.30 520 Hour: $22.83 1-Year: $25.37
Job type: Part-time
Posting language: English
Posted: Oct 21, 2026

Original job description

Job Type: Part-Time
Shift: Overnight
Wage: $20.30 520 Hour: $22.83 1-Year: $25.37

The Gateway to Your Future

As the Front Office Agent, you set the tone for the guest experience. You start the Gateway experience for our visitors by delivering a welcoming energy that helps ensure a memorable experience for our guests. If you love working with the public, being part of a growing and supportive team, Gateway wants to hear from you.

We Provide

Full benefits package for full-time employees
Retirement savings plan
Exciting, supportive and fun work environment
Family and friends discounts on travel, tech, food, beverage, and fitness
Development and training opportunities

Key Responsibilities

Completes all daily shift check lists.
Pre-registers incoming bus groups and packages.
Provides retail quotes and reservations as required.
Checks guests in and out, utilizing the LMS system.
Provides guests with information regarding daily events to prompt our services and products.
Responds to guests concerns, comments, and questions in a professional and timely manner.
Maintains guest confidentiality.
Handles all transactions in an accurate manner; report errors immediate to supervisors.
Performs all billing, discounted rates and retail rates billing as required.
Completes daily reports as assigned by management and other duties assigned by management.

What You Bring

Front Desk experience in a fully automated hospitality environment is preferred.
Hotel and Hospitality Diploma is preferred.
Excellent customer service skills
Ability to work well in a fast-paced business environment and well under pressure.
Able to talk and type at the same time and be able to type 60 WPM (will be tested).
Ability to communicate effectively, both verbally and in writing.
Ability to walk and stand for prolonged periods (regular work shift is eight hours).
Able to bend twist and lift up to 50 pounds.
Knowledge of LMS, VISIONLINE, RGUEST, and WEBWORKS are an asset.

Why Work for Us?

Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley’s Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at www.gatewaycasinos.com. See for yourself what it’s like to be on a team that values your vision, skill and energy.

Apply Now!

Not the right fit this time? Follow us on our careers social media pages!

Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.

This job posting is for an existing vacancy.

Gateway does not utilize any form of artificial intelligence (AI) in the screening, assessment, or selection of applicants.

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More about this job

Responsibilities

The Front Office Agent is responsible for managing guest check-ins and check-outs while providing information about daily events and services. They also handle billing transactions, maintain guest confidentiality, and ensure all shift checklists are completed accurately.

Requirements

Candidates should have excellent customer service skills and the ability to work in a fast-paced environment. Proficiency in typing at 60 WPM and experience with hospitality software systems are preferred.

Skills

Customer service
Front desk operations
LMS system
Typing
Communication
Billing
Conflict resolution
Hospitality management
Data entry
Time management
Professionalism
Attention to detail

Benefits

Retirement savings plan
Travel discounts
Tech discounts
Food and beverage discounts
Fitness discounts
Development and training opportunities

Visa sponsorship

Not detected in the job text

Keywords

Front Office Agent
Hospitality
LMS
VISIONLINE
RGUEST
WEBWORKS
Customer Service
Gaming
Entertainment
Billing
Retail
Check-in
Check-out
Data Entry
Hotel Operations

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