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Added 8 mins ago
C
Application Programmer
Collabera
Mississauga, ON
- $70 to $80 USD / hour
- Full-time
…(FDE) with strong expertise in Java, Python, backend/full-stack development, and solution architecture. The ideal candidate will work directly with FinTech clients in the Spread Products…
Added 8 mins ago
UW
Marketing Coordinator
United Way British Columbia
Prince George, BC
- $82,100.2 CAD / year
- Full-time
…appeal calendar planning) with open-ended relationship and business development work (partnerships, community activation, brand…
Added 8 mins ago
AC
Hourly Supervisor
Aramark Canada
Toronto, ON
- Full-time
Establish and maintain effective client and customer rapport for a mutually beneficial business relationship.
Added 8 mins ago
GC
Coordinator, Maintenance (Temporary)
Glencore Canada
Sparwood, BC
- $115,600 CAD / year
- Temporary
…British Columbia. We are committed to responsible resource development, environmental performance and building strong partnerships with communities and Indigenous…
Added 8 mins ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
Investing in You – Access to a centralized Education Fund, tuition support, and professional development opportunities.
Added 8 mins ago
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Business Development Manager
Brock Canada
Sherwood Park, AB
- Full-time
Brock Canada is looking for a locally connected Business Development Manager to grow client relationships and identify opportunities across the Peace Country and Northeast BC.
Added 8 mins ago
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Senior Mineral Processing Engineer
Glencore Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
…operations, process optimization, troubleshooting, and project…
Added 8 mins ago
CO
Detachment Clerk II (Casual) x 5 Positions
City of Chilliwack
Chilliwack, BC
- Full-time
…Positions Department: Chilliwack RCMP - Public Safety and Social Development Duties: The incumbent will be required to perform a variety of clerical, typing and receptionist duties…
Added 8 mins ago
H
Senior Finance Business partner
Hays
Montreal, QC
- $115,000 to $145,000 CAD / year
- Full-time
Our client, a growing organization operating in a manufacturing and distribution environment, is seeking a Finance Business Partner to support leadership and operational teams in achieving…
Added 8 mins ago
SD
Front Store Manager, Salaried Full Time Day
Shoppers Drug Mart
Sarnia, ON
- Full-time
Ensures staffing levels are adequate to effectively operate the business
Added 8 mins ago
T
Manager, Network Service Delivery
TD
London, ON · Mississauga, ON · Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 8 mins ago
Enterprise Account Executive - Toronto
Novisto
Toronto, ON
Prepare proposals/respond to RFIs, negotiate and address business terms to close the sale.
Added 8 mins ago
M
Senior Quantitative Analyst
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
…a variety of stakeholders in Group Risk, Group Finance and Business Units. The team focuses on model, methodology and application development to support liability valuation, risk…
Added 8 mins ago
Director, Client Relationships Western Canada
The Canada Life Assurance Company
Calgary, AB · Vancouver, BC · Winnipeg, MB
…satisfaction within your region while ensuring alignment with national business objectives and client relationship…
Added 23 mins ago
S
Beauty Advisor - Part Time
Sephora
Victoria, BC
- $19.85 to $24.8 CAD / hour
- Part-time
…opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and…
Added 38 mins ago
NB
Business Development Manager National Bank Insurance
National Bank of Canada
Montreal, QC
- Full-time
A career as a Business Development Manager within the National Bank Insurance Distribution team means acting as a strategic partner to support the growth of our various distribution…
Added 38 mins ago
NB
Senior Manager Commercial Credit Risk
National Bank of Canada
Montreal, QC
- Full-time
ensure integrity and to maximize profitability and business development.
Added 38 mins ago
MP
Real Estate Agent – No Experience Needed (Dubai)
McCone Properties
Saskatoon, SK
- Full-time
Discipline - you are building your own business here
Added 38 mins ago
NB
Director CIB Business Management
National Bank of Canada
Calgary, AB
- Full-time
You will report to the Managing Director, CIB Corporate Development and Business Management and lead a broader CIB Business Management function, including responsibility for supporting…
Added 38 mins ago
LH
Program Manager, WSIB Programs, Ontario
Lifemark Health Group
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
Lead regular governance activities including operational updates, Monthly and Quarterly Business Reviews
Added 38 mins ago
EB
Operations Manager
Electra Battery Materials Corporation
Temiskaming Shores, ON
- Full-time
Oversee daily production activities to achieve operational, quality, and business objectives;
Added 38 mins ago
EP
Sales & Business Development Representative
East Penn Canada
Mississauga, ON
- Full-time
Are you looking to take your career in B2B Business Development and Key Account Management to the next level? Do you aspire to join a high-performing sales team where your contributions…
Added 38 mins ago
SQ
Bilingual Financial Services Consultant, Client Relationship Team
Sunlife Québec
Montreal, QC
- Full-time
Career growth and professional development opportunities
Added 38 mins ago
SS
Technical Sales & Business Development Representative- MB & SK
Shreem Systems & Solutions Pvt. Ltd
Brandon, MB
- Full-time
We are seeking a motivated Technical Sales & Business Development Representative to expand Shreem's presence throughout Saskatchewan and Manitoba. The successful candidate will work…
Added 38 mins ago
RL
Seasonal Brand Ambassador
Ralph Lauren
Ottawa, ON
- Part-time
Participates in individual company trainings included but not limited to compliance, product, process, talent development and company initiatives.

Casino Rama Resort

Front Office Supervisor

Rama, ON, Canada

Job Type: Full-Time Shift- Overnight Wages: $55,281 · Full-time

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Job details

Pay: Job Type: Full-Time Shift- Overnight Wages: $55,281
Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Job Type: Full-Time
Shift- Overnight
Wages: $55,281

We Provide

Exciting, supportive and fun work environment
Variety of shifts
Opportunity for growth and development
Accumulation of paid time off
Excellent extended health and dental plan options
Pension plan benefits
Employee-driven recognition program

The Position

The Front Office Supervisor is responsible to ensure a positive guest experience through effective and efficient support and supervision of Front Office, Guest Services and Valet services, its activities and its resources. The Front Office Supervisor must uphold our core values of delivering Guest Service while building a strong team.

Key Responsibilities

Oversee the operations of the Front Desk, Guest Services and Valet departments to ensure the achievement of departmental objectives are service quality standards. Provide additional coverage to the Spa in the absence of the Spa Manager.
Plan, organize and monitor daily activities of the team.
Review daily arrivals, identify potential problems with rooms’ activity and take appropriate action.
Communicate with Housekeeping and other departments on the status of guest rooms in a timely and efficient manner.
Review and resolve dispute accounts and Housekeeping discrepancies.
Schedule staff according to productivity standards and forecasted occupancy, adjust as needed throughout the day.
Comply with and report information on department activities and expenses.
Ensuring company policies and regulations are met.
Assist with interviewing, provide training and career development for staff; conduct performance evaluations and provide feedback for employees, follow progressive discipline policies.
Provide input to the department’s monthly expenditures.
Prepare daily shift briefings and meetings for staff and communicate activities in the supervisor’s daily log.
Respond to customer service problems promptly and professionally.
Inspect guest room floors, guest rooms and public areas, inclusive of front of and back of house. Coordinate preventative and corrective maintenance.
Establish and maintain inventories; ordering and receiving of supplies to maintain necessary inventory levels while maintaining the operating budget.
Provide site inspections of hotel and banquet areas.
Keep work areas clean and free of safety hazards, debris and litter, provide safety reminders and training as needed.
Perform all job duties in a safe and responsible manner.
Adhere to departmental quality standards.
Perform other related and compatible duties as assigned.

What You Bring

Certificate in Hospitality Management is an asset.
Ability to solve problems by analyzing information and using logic to address work-related issues and problems.
Interpersonal skills and ability to build relationships with individuals with diverse personalities and styles.
Knowledge of employment related laws and regulations, including Health and Safety.
Knowledge of hotel operations.
Knowledge of professional housekeeping techniques.
Knowledge of property management systems.
Knowledge of scheduling procedures.
Attention to detail.
Strong understanding of hotel operations and yield management.
Ability to effectively communicate in writing as appropriate for the needs of the audience.
Must provide a clean driver’s abstract.
Driving manual transition vehicle is required.

Who We Are

Gateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming and entertainment companies in Canada with 31 gaming properties in British Columbia, Ontario and Alberta. Across its entire portfolio, Gateway currently employs approximately 7,200 people and features approximately 391 table games (including 31 poker tables), 14,288 slots, 81 food and beverage outlets and 564 hotel rooms.

Gateway has been in the business of gaming and entertainment in Canada for more than thirty years and continues to evolve and expand its renowned offerings, including developing casino and restaurant brands. The Gateway to Your Future starts with us.

Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 31 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it’s like to be on a team that values your vision, skill and energy.

This job posting is for an existing vacancy.

Gateway does not utilize any form of artificial intelligence (AI) in the screening, assessment, or selection of applicants.

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More about this job

Responsibilities

The Front Office Supervisor oversees daily operations of the front desk, guest services, and valet departments to ensure high service quality and guest satisfaction. They are responsible for staff scheduling, training, performance management, and maintaining departmental budgets and safety standards.

Requirements

Candidates should have knowledge of hotel operations, property management systems, and scheduling procedures, with strong interpersonal and problem-solving skills. A certificate in Hospitality Management is considered an asset, and a clean driver's abstract with the ability to drive manual transmission vehicles is required.

Skills

Hotel operations
Front office management
Guest services
Team leadership
Staff scheduling
Conflict resolution
Property management systems
Housekeeping coordination
Yield management
Inventory management
Performance evaluation
Safety compliance
Communication
Problem solving
Interpersonal skills
Driving

Benefits

Paid time off
Extended health plan
Dental plan
Pension plan

Visa sponsorship

Not detected in the job text

Keywords

Front Office
Guest Services
Valet
Hospitality Management
Hotel Operations
Yield Management
Property Management Systems
Housekeeping
Staff Scheduling
Performance Evaluation
Safety Compliance
Inventory Management
Budgeting
Customer Service
Manual Transmission
Driver's Abstract
Leadership
Training
Operations Management
Gaming
Entertainment

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