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Added 5 mins ago
Senior Manager, Data & Analytics
Domtar Products
Montreal, QC
More than 10 years of experience in Data, Analytics, Business Intelligence, or Data Management-related roles.
Added 5 mins ago
K
Senior Consultant, ServiceNow
KPMG
ON · Kitchener, Ontario
- Full-time
…challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where…
Added 5 mins ago
W
Senior / Lead Piping Designer
Wood
Edmonton, AB
- Full-time
Wood is currently recruiting for a Lead Piping Designer to join our Edmonton office within the Oil & Gas Canada business unit. We are looking for a motivated, energetic individual with…
Added 5 mins ago
Administrative Coordinator - Vancouver
EBC Inc.
Vancouver, BC
Post Secondary Education in Business Administration or similar program, or a combination of relevant training and experience
Added 5 mins ago
Software Developer I
Bell
Toronto, ON
In this role, you will collaborate with cross‑functional partners across Operations, Business Intelligence, Data Engineering, Digital, and Marketing to build models, surface insights, and…
Added 5 mins ago
Senior Forward Deployed AI Engineer
Bell
Mississauga, ON
…Customer-First Commitments to make it easier for customers to do business with…
Added 5 mins ago
S
Seasonal Associate
Sephora
Red Deer, AB
- $17 to $20 CAD / hour
…supporting both store operations and onstage service during peak business moments. You’ll create a welcoming experience while maintaining a stocked, visually ready store. If you thrive in a…
Added 6 mins ago
EB
Bilingual Fraud Officer
EQ Bank
Toronto, ON
- Full-time
…and oversight of criminal risk by following a disciplined and intelligence-based approach to detection and research of activities and events in alignment with EQ Bank’s fraud program and…
Added 6 mins ago
YM
Analyst – Data Analytics & Reporting (Parts & Accessories)
YAMAHA MOTOR CANADA LTD.
Toronto, ON · North York, ON
- Full-time
Type of Experience: Retail, Wholesale, Business Intelligence
Added 6 mins ago
LM
Head of Digital Performance
Lacroix Médecine Privée
Quebec, QC
- Full-time
…high-performing strategies that generate a tangible impact on our business objectives. Their daily challenge: transforming data into opportunities, strategies into results, and ideas into…
Added 6 mins ago
GL
Specialist, Document Production Services
Goodmans LLP
Toronto, ON
- Full-time
…equity, real estate, tax, restructuring, litigation and other business-related…
Added 6 mins ago
LM
DIRECTOR OF INFORMATION TECHNOLOGY
Lacroix Médecine Privée
Quebec, QC
- Full-time
They provide leadership for technology strategy, infrastructure, business systems, cybersecurity, data governance, digital transformation, and artificial intelligence.
Added 6 mins ago
BS
French Bilingual Business Development Representative
Bilingual Source
Concord, ON
- $55,000 to $60,000 CAD / year
- Full-time
Bilingual Business Development Representative (French and English Required)
Added 6 mins ago
IT
Director of Applications, Data & Integration
Ignite Technical Resources
Vancouver, BC
- Full-time
Establish scalable reporting, analytics, and business intelligence capabilities.
Added 6 mins ago
UO
Tier II Canada Research Chair in Computational Oncology, Department of Biochemistry & Molecular Biology, Cumming School of Medicine
University of Calgary
Calgary, AB
- Full-time
…will be expected to leverage advanced computing, artificial intelligence and machine learning (AI/ML), in silico modeling, software and tool development, and/or data engineering to…
Added 6 mins ago
SC
Grocery - Clerk Sales/Service SW
Safeway Canada
Calgary, AB
- Full-time
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 21 mins ago
SD
Front Store Manager, Salaried Full Time Day Greenlight Requisition
Shoppers Drug Mart
Brampton, ON
- Full-time
Ensures staffing levels are adequate to effectively operate the business
Added 21 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Mississauga, ON
- Part-time
Ensures staffing levels are adequate to effectively operate the business
Added 21 mins ago
NF
Senior Analyst, Strategy & Corporate Development (18-Month Contract)
Northbridge Financial
Toronto, ON
- Full-time
- Other
Strong research, market intelligence, and analytical capabilities, with experience assessing trends and business opportunities
Added 21 mins ago
D
Chief Solution Architect (Pre-sales, AI + Data Transformation)
Datatonic
Remote, Canada
- Full-time
- Remote
You do not need to manage people, but you must be exceptional with technical and business stakeholders, able to build trust quickly, and comfortable presenting at C-suite and architect…
Added 36 mins ago
SC
Part Time Deli Clerk - Hillside Location
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Victoria, BC
- Part-time
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 36 mins ago
Grocery - Clerk Grocery
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Kamloops, BC
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 36 mins ago
Grocery - Clerk Sales/Service SW
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Calgary, AB
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 36 mins ago
Front End - Cashier
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Kamloops, BC
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 36 mins ago
Produce - Clerk Department Second Produce
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Elmsdale, NS
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…

Casino Rama Resort

Front Office Supervisor

Rama, ON, Canada

Job Type: Full-Time Shift- Overnight Wages: $55,281 · Full-time

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Job details

Pay: Job Type: Full-Time Shift- Overnight Wages: $55,281
Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Job Type: Full-Time
Shift- Overnight
Wages: $55,281

We Provide

Exciting, supportive and fun work environment
Variety of shifts
Opportunity for growth and development
Accumulation of paid time off
Excellent extended health and dental plan options
Pension plan benefits
Employee-driven recognition program

The Position

The Front Office Supervisor is responsible to ensure a positive guest experience through effective and efficient support and supervision of Front Office, Guest Services and Valet services, its activities and its resources. The Front Office Supervisor must uphold our core values of delivering Guest Service while building a strong team.

Key Responsibilities

Oversee the operations of the Front Desk, Guest Services and Valet departments to ensure the achievement of departmental objectives are service quality standards. Provide additional coverage to the Spa in the absence of the Spa Manager.
Plan, organize and monitor daily activities of the team.
Review daily arrivals, identify potential problems with rooms’ activity and take appropriate action.
Communicate with Housekeeping and other departments on the status of guest rooms in a timely and efficient manner.
Review and resolve dispute accounts and Housekeeping discrepancies.
Schedule staff according to productivity standards and forecasted occupancy, adjust as needed throughout the day.
Comply with and report information on department activities and expenses.
Ensuring company policies and regulations are met.
Assist with interviewing, provide training and career development for staff; conduct performance evaluations and provide feedback for employees, follow progressive discipline policies.
Provide input to the department’s monthly expenditures.
Prepare daily shift briefings and meetings for staff and communicate activities in the supervisor’s daily log.
Respond to customer service problems promptly and professionally.
Inspect guest room floors, guest rooms and public areas, inclusive of front of and back of house. Coordinate preventative and corrective maintenance.
Establish and maintain inventories; ordering and receiving of supplies to maintain necessary inventory levels while maintaining the operating budget.
Provide site inspections of hotel and banquet areas.
Keep work areas clean and free of safety hazards, debris and litter, provide safety reminders and training as needed.
Perform all job duties in a safe and responsible manner.
Adhere to departmental quality standards.
Perform other related and compatible duties as assigned.

What You Bring

Certificate in Hospitality Management is an asset.
Ability to solve problems by analyzing information and using logic to address work-related issues and problems.
Interpersonal skills and ability to build relationships with individuals with diverse personalities and styles.
Knowledge of employment related laws and regulations, including Health and Safety.
Knowledge of hotel operations.
Knowledge of professional housekeeping techniques.
Knowledge of property management systems.
Knowledge of scheduling procedures.
Attention to detail.
Strong understanding of hotel operations and yield management.
Ability to effectively communicate in writing as appropriate for the needs of the audience.
Must provide a clean driver’s abstract.
Driving manual transition vehicle is required.

Who We Are

Gateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming and entertainment companies in Canada with 31 gaming properties in British Columbia, Ontario and Alberta. Across its entire portfolio, Gateway currently employs approximately 7,200 people and features approximately 391 table games (including 31 poker tables), 14,288 slots, 81 food and beverage outlets and 564 hotel rooms.

Gateway has been in the business of gaming and entertainment in Canada for more than thirty years and continues to evolve and expand its renowned offerings, including developing casino and restaurant brands. The Gateway to Your Future starts with us.

Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 31 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it’s like to be on a team that values your vision, skill and energy.

This job posting is for an existing vacancy.

Gateway does not utilize any form of artificial intelligence (AI) in the screening, assessment, or selection of applicants.

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More about this job

Responsibilities

The Front Office Supervisor oversees daily operations of the front desk, guest services, and valet departments to ensure high service quality and guest satisfaction. They are responsible for staff scheduling, training, performance management, and maintaining departmental budgets and safety standards.

Requirements

Candidates should have knowledge of hotel operations, property management systems, and scheduling procedures, with strong interpersonal and problem-solving skills. A certificate in Hospitality Management is considered an asset, and a clean driver's abstract with the ability to drive manual transmission vehicles is required.

Skills

Hotel operations
Front office management
Guest services
Team leadership
Staff scheduling
Conflict resolution
Property management systems
Housekeeping coordination
Yield management
Inventory management
Performance evaluation
Safety compliance
Communication
Problem solving
Interpersonal skills
Driving

Benefits

Paid time off
Extended health plan
Dental plan
Pension plan

Visa sponsorship

Not detected in the job text

Keywords

Front Office
Guest Services
Valet
Hospitality Management
Hotel Operations
Yield Management
Property Management Systems
Housekeeping
Staff Scheduling
Performance Evaluation
Safety Compliance
Inventory Management
Budgeting
Customer Service
Manual Transmission
Driver's Abstract
Leadership
Training
Operations Management
Gaming
Entertainment

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