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Added 14 mins ago
GO
Service Desk Asset Management Officer
Government of Nunavut Recruitment
Iqaluit, NU
- Full-time
Working daily with the following GN Help Desk application support software, Front Range Heat, Microsoft SCCM, and GN Knowledgebase;
Added 14 mins ago
T
Sr. Business Systems Analyst Specialist, TD Securities
TD
Toronto, ON
- Full-time
· Apply knowledge of market risk and Volcker regulatory reporting to support quantitative measurements, trading-desk reporting, controls, commentary, approvals, and regulatory submission…
Added 14 mins ago
TG
Planet Fitness - Member Services Representative - Part Time - London
Taymax Group
London, ON
- Part-time
Handle all front desk related activities including:
Added 14 mins ago
TG
Planet Fitness - Member Services Representative - Part Time - South Barrie
Taymax Group
Barrie, ON
- Part-time
Handle all front desk related activities including:
Added 14 mins ago
TG
Planet Fitness - Member Services Representative - Part Time - Brockville
Taymax Group
Brockville, ON
- Part-time
Handle all front desk related activities including:
Added 58 mins ago
Human Resources Coordinator - Winter 2026/27
Sunshine Village Corporation
Banff, AB
Workplace Administration and Front Desk Support
Added 58 mins ago
CH
Part-time- PSW- Carlingwood Retirement
Claridge Homes
Ottawa, ON
- Part-time
Reports malfunctioning of equipment, repairs needed, fire hazards to front desk or charge nurse.
Added 1 hour ago
FR
Security Concierge
FirstService Residential Canada
Mississauga, ON
- Full-time
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Added 1 hour ago
Assistant Guest Experience Manager
West Edmonton Mall Property Inc. (West Edmonton Mall & Fantasyland Hotel)
Edmonton, AB
Support Front Desk employees with complex guest situations, service recovery, and operational questions.
Added 1 hour ago
Front End - Cashier
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Kamloops, BC
Operate Customer Service Desk following all procedures for lottery sales, refunds, bottle returns and inquiries
Added 1 hour ago
Certified Dental Assistant (Level II) (Vaughan)
Passion Dental Group Inc.
Vaughan, ON
- Support front desk operations as needed, including scheduling and patient communication.
Added 1 hour ago
HR
Front Office Manager
Hyatt Regency
Vancouver, BC
- Full-time
This position reports to the Hotel Director of Operations and Assistant Director of Operations. The Front Office Manager (FOM) oversees Assistant Front Office Managers, Front Desk Hosts,…
Added 1 hour ago
AC
Hospitality Supervisor
Aramark Canada
Calgary, AB
- Internship
Trains Front Desk/Concierge personnel by utilizing training programs established in conjunction with Aramark, and conference center clients.
Added 2 hours ago
TS
Full Time Shelter Worker
The Salvation Army Canada and Bermuda Territory
Nanaimo, BC
- Full-time
…core values and mission of The Salvation Army. Working at the front desk, the Shelter Worker is the touchpoint for all staff, clients, visitors, volunteers, and programs at the…
Added 2 hours ago
Administrative Clerk
University of Guelph
Guelph, ON
This position is a front-desk position, so the incumbent must be available to be in-office for the entire work week.
Added 2 hours ago
CR
Front Office Supervisor
Casino Rama Resort
Rama, ON
- Full-time
Oversee the operations of the Front Desk, Guest Services and Valet departments to ensure the achievement of departmental objectives are service quality standards. Provide additional…
Added 2 hours ago
Concierge - Casual
Optima Living
AB · Red Deer County, AB
Added 2 hours ago
Front Store - Clerk Front Store
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Lower Sackville, NS
Added 2 hours ago
GF
Overnight Customer Service Representative (Motivator) – Bradford Holland and Sideroad 10
GoodLife Fitness
Canada
- Part-time
…Members achieve their fitness goals. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us…
Added 2 hours ago
Part-Time Front Desk Administrator (Precision Honda)
Performance Auto Group
Mississauga, ON
Precision Honda is currently seeking a Part-Time Front Desk Administrator to join their dynamic team!
Added 3 hours ago
B
Bilingual Client Service Professional, Personal Debt Solutions
BDO
Montreal, QC
- Full-time
Maintaining the front desk and reception area in an organized and professional manner
Added 3 hours ago
Part-Time Front Desk Administrator (Precision Honda)
Performance Auto Group
ON · Mississauga, ON
Precision Honda is currently seeking a Part-Time Front Desk Administrator to join their dynamic team!
Added 3 hours ago
B
Client Service Professional, Personal Debt Solutions
BDO
Halifax, NS
- Full-time
Maintaining the front desk and reception area in an organized and professional manner
Added 3 hours ago
Assistant Manager, Trade Support, Stock Loan Middle Office (GWO)
Scotiabank
Toronto, ON
Performing daily operational activities in support of the Stock Loan front office with a focus on trade life cycle management, trade control and client service
Added 4 hours ago
TS
Front Line Worker (Full Time – Contract)
The Salvation Army Canada and Bermuda Territory
Toronto, ON · THHS - Maxwell Meighen Centre
- Full-time
Tidy front desk/intake area throughout the shift

Casino Rama Resort

Front Office Supervisor

Rama, ON, Canada

Job Type: Full-Time Shift- Overnight Wages: $55,281 · Full-time

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Job details

Pay: Job Type: Full-Time Shift- Overnight Wages: $55,281
Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Job Type: Full-Time
Shift- Overnight
Wages: $55,281

We Provide

Exciting, supportive and fun work environment
Variety of shifts
Opportunity for growth and development
Accumulation of paid time off
Excellent extended health and dental plan options
Pension plan benefits
Employee-driven recognition program

The Position

The Front Office Supervisor is responsible to ensure a positive guest experience through effective and efficient support and supervision of Front Office, Guest Services and Valet services, its activities and its resources. The Front Office Supervisor must uphold our core values of delivering Guest Service while building a strong team.

Key Responsibilities

Oversee the operations of the Front Desk, Guest Services and Valet departments to ensure the achievement of departmental objectives are service quality standards. Provide additional coverage to the Spa in the absence of the Spa Manager.
Plan, organize and monitor daily activities of the team.
Review daily arrivals, identify potential problems with rooms’ activity and take appropriate action.
Communicate with Housekeeping and other departments on the status of guest rooms in a timely and efficient manner.
Review and resolve dispute accounts and Housekeeping discrepancies.
Schedule staff according to productivity standards and forecasted occupancy, adjust as needed throughout the day.
Comply with and report information on department activities and expenses.
Ensuring company policies and regulations are met.
Assist with interviewing, provide training and career development for staff; conduct performance evaluations and provide feedback for employees, follow progressive discipline policies.
Provide input to the department’s monthly expenditures.
Prepare daily shift briefings and meetings for staff and communicate activities in the supervisor’s daily log.
Respond to customer service problems promptly and professionally.
Inspect guest room floors, guest rooms and public areas, inclusive of front of and back of house. Coordinate preventative and corrective maintenance.
Establish and maintain inventories; ordering and receiving of supplies to maintain necessary inventory levels while maintaining the operating budget.
Provide site inspections of hotel and banquet areas.
Keep work areas clean and free of safety hazards, debris and litter, provide safety reminders and training as needed.
Perform all job duties in a safe and responsible manner.
Adhere to departmental quality standards.
Perform other related and compatible duties as assigned.

What You Bring

Certificate in Hospitality Management is an asset.
Ability to solve problems by analyzing information and using logic to address work-related issues and problems.
Interpersonal skills and ability to build relationships with individuals with diverse personalities and styles.
Knowledge of employment related laws and regulations, including Health and Safety.
Knowledge of hotel operations.
Knowledge of professional housekeeping techniques.
Knowledge of property management systems.
Knowledge of scheduling procedures.
Attention to detail.
Strong understanding of hotel operations and yield management.
Ability to effectively communicate in writing as appropriate for the needs of the audience.
Must provide a clean driver’s abstract.
Driving manual transition vehicle is required.

Who We Are

Gateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming and entertainment companies in Canada with 31 gaming properties in British Columbia, Ontario and Alberta. Across its entire portfolio, Gateway currently employs approximately 7,200 people and features approximately 391 table games (including 31 poker tables), 14,288 slots, 81 food and beverage outlets and 564 hotel rooms.

Gateway has been in the business of gaming and entertainment in Canada for more than thirty years and continues to evolve and expand its renowned offerings, including developing casino and restaurant brands. The Gateway to Your Future starts with us.

Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 31 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it’s like to be on a team that values your vision, skill and energy.

This job posting is for an existing vacancy.

Gateway does not utilize any form of artificial intelligence (AI) in the screening, assessment, or selection of applicants.

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More about this job

Responsibilities

The Front Office Supervisor oversees daily operations of the front desk, guest services, and valet departments to ensure high service quality and guest satisfaction. They are responsible for staff scheduling, training, performance management, and maintaining departmental budgets and safety standards.

Requirements

Candidates should have knowledge of hotel operations, property management systems, and scheduling procedures, with strong interpersonal and problem-solving skills. A certificate in Hospitality Management is considered an asset, and a clean driver's abstract with the ability to drive manual transmission vehicles is required.

Skills

Hotel operations
Front office management
Guest services
Team leadership
Staff scheduling
Conflict resolution
Property management systems
Housekeeping coordination
Yield management
Inventory management
Performance evaluation
Safety compliance
Communication
Problem solving
Interpersonal skills
Driving

Benefits

Paid time off
Extended health plan
Dental plan
Pension plan

Visa sponsorship

Not detected in the job text

Keywords

Front Office
Guest Services
Valet
Hospitality Management
Hotel Operations
Yield Management
Property Management Systems
Housekeeping
Staff Scheduling
Performance Evaluation
Safety Compliance
Inventory Management
Budgeting
Customer Service
Manual Transmission
Driver's Abstract
Leadership
Training
Operations Management
Gaming
Entertainment

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