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Added 1 hour ago
L
Bakery Night Clerk - Full Time
Longo's
King City, ON
- Full-time
If you require accommodation, please contact the Human Resources Coordinator at:
Added 2 hours ago
RS
Director of Business Development
Red Seal Fire Protection
Windsor, ON
- Full-time
We inspect, service and repair fire sprinkler and fire alarm systems in commercial buildings across Southwestern Ontario. We started in Windsor in 2020. We're about 20 people, and in 2026…
Added 2 hours ago
H
Account Director
HRVST
Remote, Canada
- $90,000 to $105,000 CAD / year
- Full-time
- Remote
Added 3 hours ago
UO
Residence Admissions Clerk
University of Victoria
Victoria, BC
- Full-time
In support of the University's and Residence Service's overall recruitment and retention goals, the Residence Admissions Clerk performs administrative, customer service duties related to…
Added 3 hours ago
NS
Customer Planner - eScope
Nova Scotia Power
NS · Sackville, Nova Scotia
- Full-time
Reporting to the Planning Coordinator Supervisor, you will be responsible for making effective decisions surrounding customer driven work requests. This involves developing effective…
Added 5 hours ago
GT
Customer Service and Communications Coordinator
Guardian Tanks
Saint-Quentin, NB
- Full-time
Minimum of 5 years of relevant experience in customer service, administration, or coordination.
Added 6 hours ago
HP
Real Estate Administrative Assistant / Transaction Coordinator
Haupt Phaneuf Real Estate Team
AB · Edmonton, AB
- Full-time
Added 9 hours ago
EC
Event Producer - Hybrid (Project-Based)
Encore Canada
Brampton, ON
- Full-time
Develop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on client retention.
Added 10 hours ago
TC
Bilingual Talent Acquisition & Onboarding Coordinator
Toromont Cat
Concord, ON
- Full-time
…record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around…
Added 10 hours ago
TC
Parts & Service Coordinator
Toromont Cat
Halifax, NS
- Full-time
As a key member of the Service team, the Parts & Service Coordinator plays a critical role in keeping equipment running, technicians supported, and customers informed while also…
Added 12 hours ago
T
Administrative Assistant- Clinic Coordinator
talkandthrive
Toronto, ON
- Part-time
Added 13 hours ago
WF
Teller Services Coordinator - Grand Rapids, MI
Wintrust Financial Corporation
Grand Rapids, MB
- Full-time
The Teller Services Coordinator is responsible for the supervision of all branch functions associated with processing customer transactions and maintaining operational soundness. The role…
Added 13 hours ago
PP
Career Development Practitioner / Information Resource Specialist
People Plus Consulting Limited
Halifax, NS · Greater Halifax Metropolitan Area
- Full-time
…community partners. Under the direction of the Group and Resource Coordinator, they will be expected…
Added 14 hours ago
GC
Catering Coordinator Full Time
Group Compass Ltee
Toronto, ON
- Full-time
Customer focused with a friendly, outgoing personality with a genuine interest in providing excellent customer service.
Added 14 hours ago
WC
Service Coordinator
Wiseworth Canada Industries Ltd.
Surrey, BC
- Full-time
We're looking for a friendly, organized, and customer-focused Service Coordinator to join our Lower Mainland service team, based at our head office in Surrey, BC.
Added 16 hours ago
M
GWS Internal Wholesaler - Retail
Manulife
Toronto, ON · Waterloo, ON · Vancouver, BC
- Full-time
…aligning their needs with our innovative technology, product and service solutions, providing proactive sales and business building ideas. Working with an External Wholesaler and Territory…
Added 16 hours ago
NB
Business Coordinator
National Bank of Canada
Montreal, QC
- Full-time
A career as a Coordinator at National Bank, your ability to work in synergy with your colleagues and partners will be a key asset. In this role, you’ll optimize processes to help your…
Added 16 hours ago
Customer Experience Coordinator
Clutch Technologies Inc.
Halifax, NS
…growth, and excellence. As we scale rapidly, we are looking for a Customer Experience Coordinator to be the face of our company! Since our entire car-buying process is online, you’ll be the…
Added 16 hours ago
OI
Admissions Advisor & Outreach Coordinator
Oxford International
Vancouver, BC
- $48,000 to $52,000 CAD / year
- Full-time
…Marketing and Outreach, the Admissions & Community Outreach Coordinator will lead direct-to-consumer (DTC) recruitment efforts and activity to help meet sales targets for our growing…
Added 16 hours ago
NR
Appointment Coordinator
Northern Roads Auto Group
Fort Erie, ON
- Full-time
If you're energetic, customer-focused, and love building relationships, we'd love to meet you. Join the award-winning team at Fort Erie Toyota and help create exceptional experiences from…
Added 16 hours ago
OI
Admissions Advisor & Outreach Coordinator
Oxford International Education Group
Vancouver, BC
- $48,000 to $52,000 CAD / year
- Full-time
…Marketing and Outreach, the Admissions & Community Outreach Coordinator will lead direct-to-consumer (DTC) recruitment efforts and activity to help meet sales targets for our growing…
Added 16 hours ago
R
Real Estate Team Operations & CRM Coordinator
Remax
Calgary, AB
- Full-time
Added 17 hours ago
NE
Administrative Assistant #26-36
North Eastern Ontario Family and Children's Services (NEOFACS)
Kapuskasing, ON
- $45,073 to $53,691 CAD / year
- Contract
Ability to provide courteous and confidential customer service.
Added 18 hours ago
TT
COORDONNATEUR/COORDONATRICE MAGASIN DE DÉTAIL WINNERS - PLACE DE VILLE
The TJX Companies, Inc.
Sept-Îles, QC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 18 hours ago
TT
Retail Store Coordinator Full Time Winners Carleton Place
The TJX Companies, Inc.
Carleton Place, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…

CASS Human Resources

Community Support Worker III Community Link (Permanent Full-Time)

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 1, 2026
Working hours: 37.5 hours per week
Posting language: English
Posted: Oct 17, 2026

Original job description

Are you interested in making a difference in the lives of marginalized populations?

The field of human services provides meaningful work. What you do has a purpose, and you know it directly impacts and contributes to an individual’s well-being while supporting the development of more inclusive communities which benefit everyone.

Calgary Alternative Support Services (CASS) recognizes that the people we employ are our single greatest asset. We endeavour to recruit and mentor human service professionals with talent and commitment for disability advocacy and community engagement.

We have permanent full-time position located in Calgary, totaling 37.5 hours per week. A vehicle is required.

Program Summary

The Calgary Alternative Community Link (CACL) supports eligible adults with disabilities and complex support needs living in continuing care homes in Calgary. Through individualized, person-centered support, the program helps people build community connections, participate in meaningful activities, and access advocacy, referrals, and social inclusion supports that reflect their goals and needs.

Job Summary

The Community Support Worker III provides quality design and delivery of services within the Calgary Alternative Community Link (CACL) program. This role supports individuals in alignment with CAPCC program policy, emphasizing person-centered, community-based supports that promote inclusion, independence, and meaningful participation. The CSW III is responsible for:

Ensuring that program content and service delivery align with CAPCC program policy, agency standards, and applicable funding requirements
Supporting individualized, person-centered planning that reflects each client’s goals, strengths, and preferences
Delivering services in a manner that promotes dignity, choice, inclusion, and community engagement

Key Responsibilities

Client

Establish and maintain positive, professional relationships with clients, guardians, and support networks
Provide direct support to an assigned caseload of clients in community-based settings
Participate in the development and implementation of Individual Service Plans (ISPs) aligned with CAPCC program policy and individual outcomes
Ensure supports are person-centered, culturally responsive, and promote autonomy and informed choice
Collaborate with families, guardians, case managers, and other professionals to ensure coordinated service delivery
Support clients in building and maintaining relationships within their communities
Maintain accurate and timely documentation, including case notes within the CASS database
Identify and connect clients to community resources that support their goals and inclusion

Agency

Design and deliver services consistent with Calgary Alternative Community Link (CACL) program objectives
Ensure all services align with CAPCC program policy, including accountability, documentation standards, and outcome-based service delivery
Complete and submit all required documentation in a timely and accurate manner
Participate in staff meetings and team collaboration as required
Maintain all mandatory training and professional development requirements
Support service quality by adhering to agency policies, procedures, and ethical standards
Support the implementation and monitoring of Individual Service Plans and service agreements
Ensure documentation meets CAPCC reporting and accountability standards
Collaborate with internal and external stakeholders to ensure continuity of care and compliance with program expectations
Communicate effectively with case managers and interdisciplinary team members regarding client progress and changes
Work closely with the Community Support Coordinator/designate and team to provide regular updates regarding client needs, progress, and emerging concerns

Culture

Model and demonstrate CASS values in all interactions with clients, staff and community
Demonstrate respect and collaboration with all internal and external stakeholders
Demonstrate an ability and willingness to give and receive honest, balanced feedback
Conduct duties in a fair, ethical, transparent manner with honesty and integrity in accordance and familiarity with CASS Policies and Procedures, Code of Ethics for
Rehabilitation Professionals and other applicable professional bodies
Embody the core values of CASS
Promote a culture of accountability and excellence in service delivery

Key Knowledge and Skill Sets

Ability to maintain confidentiality
Strong verbal and written communications
Ability to approach situations with positivity
Ability to adapt communication styles
Display patience
Knowledge in supporting adults with developmental disabilities preferred

Required Education

Post secondary education in Human Services

Other Required Skills

A current Basic First Aid/Emergency First Aid certification that includes CPR/AED
A current Police Information Check with a Vulnerable Sectors Search that is satisfactory to CASS. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with CASS
A vehicle and valid driver's license are considered assets

This position falls under the Caregivers Act. For full details please visit the site below:
Caregivers – Employment standards exceptions | Alberta.ca
https://www.alberta.ca/es-exceptions-caregivers.aspx

Referral Program

If you have been referred by an existing CASS staff member, please indicate who referred you in your cover letter so that they can be rewarded through our referral program!

We thank all applicants in advance for their interest in this position, however, only those selected for an interview will be contacted.

No phone calls please.

Apply About employer

More about this job

Responsibilities

The Community Support Worker III provides person-centered support to adults with disabilities to promote community inclusion and independence. Responsibilities include developing individual service plans, maintaining accurate case documentation, and collaborating with families and support networks.

Requirements

Candidates must have post-secondary education in Human Services and a valid driver's license with access to a vehicle. A current First Aid/CPR certification and a satisfactory Police Information Check with a Vulnerable Sectors Search are also required.

Skills

Disability advocacy
Community engagement
Person-centered planning
Case management
Documentation
Communication
Interdisciplinary collaboration
Conflict resolution
Crisis intervention
First aid
CPR
AED
Relationship building
Advocacy
Cultural responsiveness

Visa sponsorship

Not detected in the job text

Keywords

Human services
Disability advocacy
Community support
Person-centered care
Individual service plans
Social inclusion
Case management
Developmental disabilities
First aid
CPR
AED
Police information check
Vulnerable sectors search
Caregivers act
Documentation
Advocacy
Community resources
Professional development
Ethics
Reporting
Accountability
Client support
Interdisciplinary team
Autonomy
Informed choice

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