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Assistant Manager
Structube
Toronto, ON
- Full-time
A telemedicine and stress management program available from day one;
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Financial Service Representative - LendDirect Office 1501
LendDirect
Toronto, ON
- Full-time
…to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move into a BM…
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SC
Project Manager (Term 12-18 months)
Sunrise Credit Union
Canada
- Full-time
Acts as project manager for any assigned corporate/operations projects.
Added 7 mins ago
SC
IT Officer
Sunrise Credit Union
Brandon, MB
- Full-time
…reliability, and end-user services. Reporting to the Senior Manager, Infrastructure & Systems Support, this role provides hands-on technical expertise in network operations, server…
Added 7 mins ago
SC
Specialist, Training
Sunrise Credit Union
Canada
- Full-time
Reporting to the Manager, Change Management & Internal Communications, this role supports employee onboarding, systems training, and ongoing professional development, with a focus on…
Added 7 mins ago
SC
Manager, Change Management & Internal Communications
Sunrise Credit Union
Canada
- Full-time
Title: Manager, Change Management & Internal Communications
Added 7 mins ago
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Assistant Store Manager - Méga Centre Vaudreuil
Reitmans (Canada) Ltée/Ltd
Vaudreuil-Dorion, QC
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 7 mins ago
MC
Sales and Advice Effectiveness Specialist, Retail
Meridian Credit Union
Toronto, ON · Etobicoke, ON
- Full-time
…Member outcomes. Working under the direction of the Senior Manager, Sales & Advice Effectiveness, Retail, the Specialist converts established enterprise and Retail priorities into practical…
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MO
Business Development Intern
Meridian OneCap Credit Corp.
Toronto, ON · Etobicoke, ON
- Full-time
We’re looking for a Business Development Intern to join our National Accounts team and gain hands-on experience in equipment finance, sales, and relationship management.
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Utilities Capital Planning Manager - Airport Project
AECOM
Mississauga, ON
- $127,000 to $140,000 CAD / year
- Full-time
Support Manager, Power Systems & Energy Conservation, with execution of the program utility management.
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Director, Sales Operations
Thumbtack
Remote, Canada
- Full-time
- Remote
The Sales Operations team helps Thumbtack’s sales and account management teams grow revenue. We build the programs and tools that help reps bring local service businesses onto Thumbtack and…
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Supervisor
Dexterra
Coquitlam, BC
- $21 to $22 CAD / hour
- Full-time
The Supervisor, reporting to the Manager, will supervise and coordinate all Industrial Janitors and Floor Professionals, and will be responsible for creating and maintaining the cleanliness…
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Senior Program Manager
Ontario Health
Toronto, ON
- Full-time
The Senior Program Manager, Enterprise Process & Delivery Excellence leads complex, large-scale initiatives spanning multiple functions and business groups across Ontario Health and with…
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Senior Field Performance Partner, AI
1Password
Remote, Canada
- Full-time
- Remote
…trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today.…
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TDI Associate - Rotational Associate Program
TD
Saint John, NB · Toronto, ON · Montreal, QC · Halifax, NS · Calgary, AB
- Full-time
Added 7 mins ago
AF
Financial Service Representative - LendDirect Office 1501
Attain Finance
Toronto, ON
- Full-time
…to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move into a BM…
Added 7 mins ago
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Information Security Specialist
TD
Toronto, ON
- Full-time
Solid experience in cybersecurity, technology risk, information security, third-party risk management, IT audit or a related risk discipline.
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Customer Experience Associate
TD
Forest, ON
- Part-time
…broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand…
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T
Residential Claims Subrogation Analyst
TD
Burlington, ON · Markham, ON · Halifax, NS · Calgary, AB
- Full-time
…and within service levels. Reporting directly to the Group Manager, Residential Subrogation analyst oversees their own pending list of subrogation claims, gathers evidence to prove…
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T
Personal Banking Associate Trainee
TD
AB
- Full-time
…broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand…
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Personal Banking Associate- Future Opportunities
TD
London, ON
- Full-time
…broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand…
Added 7 mins ago
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Canadian Commercial Banking Associate
TD
Toronto, ON
- Full-time
…structured training program before moving up to become an Account Manager on a team with a Relationship Manager or as a standalone Account Manager. Your future career path in TD Commercial…
Added 7 mins ago
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Front Desk Gym Supervisor
Canadian Forces Morale and Welfare Services (CFMWS)
Gagetown, NB
- Part-time
The successful candidate must live within the area of selection or be willing to relocate at their own expense
Added 7 mins ago
Physiotherapist
Bayshore
Timmins, ON
The Physiotherapist, under the direction of the Manager of Rehabilitation or Clinical Manager- Branch level, is responsible for completion of professional activities that include:…
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(CAN) Self Checkout Attendant
Walmart
Bridgewater, NS
- Part-time
…and escalate cash or technical issues to the Customer Service…

CASS Human Resources

Temporary FT Community Outreach Worker

Calgary, AB, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Apply by: Nov 28, 2026
Experience: Minimum of 2 years experience in Human Services
Working hours: 37.5 hours per week
Posting language: English
Posted: Nov 10, 2026

Original job description

Are you interested in making a difference in the lives of marginalized populations?

The field of human services provides meaningful work. What you do has a purpose, and you know it directly impacts and contributes to an individual’s well-being while supporting the development of more inclusive communities which benefit everyone.

Calgary Alternative Support Services (CASS) recognizes that the people we employ are our single greatest asset. We endeavour to recruit and mentor human service professionals with talent and commitment for disability advocacy and community engagement.

We have one (1) temporary full-time positions located at our main office in SE, Calgary.

This position is a six (6) month contract, with the possibility of an extension.

Working days will be on Mondays to Fridays, totaling 37.5 hours per week.

This posting closes on November 27, 2026.

Program Summary
The Calgary Alternative Poss-Abilities (CAPA) program supports a strengths-based, client-directed approach to service. We endeavor to assist adults by providing support and advocacy with systems navigation and access, development of community connections, and personal empowerment.

We offer personal empowerment through support and advocacy with systems navigation and access and community connections as well as case management and service coordination. The domains of focus include: assessment, finance, housing, justice, employment, education, parenting, relationships, and health.

Job Summary
The CAPA Community Outreach Worker provides a combination of direct client support, workshop facilitation assistance, community outreach, and administrative support to ensure the effective delivery of the CAPA program. The role works closely with the Program Manager, Case Managers, Workshop Facilitators, clients, and community partners to support participant engagement, reduce barriers to service access, and promote positive outcomes for program participants. This position requires flexibility, initiative, strong interpersonal skills, and a willingness to respond to evolving program and client needs.

Key Responsibilities

Client

Establish supportive, professional relationships with clients that promote trust, dignity, and engagement while maintaining appropriate professional boundaries.
Deliver food bank hampers and other essential program resources to clients as required.
Provide practical client support that complements case management services, including accompaniment to community appointments, participant outreach, information gathering, resource research, and assistance accessing community resources and supports.
Support Case Managers with client follow-up, participant outreach, and resource coordination.
Provide information and practical assistance to help participants access services and achieve their goals.

Agency/ Program (CAPA)

Coordinate food hamper referrals and participant reminders for appointments, workshops, and program activities.
Maintain familiarity with CAPA workshops and program offerings and provide support with workshop preparation, participant engagement, attendance tracking, referrals, and administrative tasks as required.
Provide support and coverage during Workshop Facilitator absences, including assisting with workshop delivery when needed.
Conduct outreach activities to promote the CAPA program and increase awareness among community members and partner organizations.
Build and maintain relationships with community agencies, service providers, and referral partners to enhance participant access to services and supports.
Represent CAPA at community events, networking opportunities, and resource fairs, and distribute program information and promotional materials.
Identify and support opportunities for community collaboration that contribute to participant success and program growth.
Communicate regularly with the Program Manager regarding participant progress, risks, service needs, and emerging opportunities.
Participate in team meetings, case conferences, program evaluation, and continuous quality improvement activities.
Participate in required training and professional development activities.
Provide flexible support across program areas and perform other duties and special projects as assigned.

Documentation

Maintain accurate client and program documentation in accordance with agency, funder, and legislative requirements.
Track and document participant outcomes and service effectiveness in alignment with CDSS expectations.
Maintain confidentiality and deliver services in accordance with agency policies, ethical standards, and CDSS requirements.

Culture

Model and demonstrate CASS values in all interactions with clients, staff, and community members
Demonstrate respect and collaboration with all internal and external stakeholders of the CASS organization
Demonstrate an ability and willingness to give and receive honest, balanced feedback
Conduct duties in a fair, ethical, transparent manner with honesty and integrity in accordance and familiarity with CASS policies and procedures, Code of Ethics for Rehabilitation Professionals, and other applicable professional bodies

Qualifications and Experience

Minimum of 2 years experience in Human Services
Familiarity with Calgary and surrounding rural community organizations, programs, and resources is considered an asset.
Strong documentation, reporting, and organizational skills
Ability to manage multiple priorities and meet deadlines
Strong interpersonal and communication skills
Ability to work independently and collaboratively
Critical thinking and problem-solving skills
Experience in non-profit or community-based services is an asset
Proficiency in Microsoft Office

Required Education

A diploma, degree, or experience in disability or human services sector would be considered an asset; a combination of education, experience, and transferable skills will also be considered.

Other Required Skills

A current Basic First Aid/Emergency First Aid certification that includes CPR/AED
A current Police Information Check with a Vulnerable Sectors Search that is satisfactory to CASS. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with CASS
A vehicle and valid driver's license are required for this role

Referral Program
If you have been referred by an existing CASS staff member, please indicate who referred you in your cover letter so that they can be rewarded through our referral program!

We thank all applicants in advance for their interest in this position, however, only those selected for an interview will be contacted.

No phone calls please.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Community Outreach Worker provides direct client support, facilitates workshops, and conducts outreach to promote program engagement. They also manage administrative tasks, coordinate resources, and maintain professional relationships with community partners and clients.

Requirements

Candidates must have at least 2 years of experience in human services and possess strong documentation and interpersonal skills. A valid driver's license, a vehicle, and a satisfactory police information check with a vulnerable sector search are required.

Skills

Case management
Community outreach
Systems navigation
Workshop facilitation
Client support
Documentation
Interpersonal skills
Problem-solving
Resource coordination
Advocacy
Microsoft Office
Communication
Organizational skills
Critical thinking
First aid
CPR

Visa sponsorship

Not detected in the job text

Keywords

Human Services
Disability Advocacy
Community Engagement
Case Management
Systems Navigation
Workshop Facilitation
Food Bank
Outreach
Resource Coordination
Client Support
Documentation
Microsoft Office
First Aid
CPR
AED
Police Information Check
Vulnerable Sector Search
Non-profit
Community Services
Service Coordination
Advocacy
Professional Boundaries
Program Evaluation
Stakeholder Engagement
Data Tracking
Reporting
Collaboration
Capacity Building
Social Services

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Work requirements

Jobs in Canada