Customer service representative jobs in Canada (3,578 jobs)

Find customer service representative jobs across Canada. Choose a place, compare current openings and read the employer’s requirements.

Counted Nov 6, 2026

Hiring at a glance

View jobs

Open jobs: 3,578
Employers: 773

Advertised starting pay

Average starting payCAD / hour: $18.70Across 588 listings
Average starting payCAD / year: $48,339Across 93 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%30 listings
Hybrid: 6%221 listings
On-site: 93%3,322 listings

Not specified: <1% (5 listings)

Employers hiring include LCBO (516), Farm Boy Inc. (449), Circle K (294).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Canada

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Added 8 days ago
CM
Program Administration / Customer Service Representative-Bilingual
CMG Marketing
Toronto, ON
- Full-time
CMG Marketing, a full-service marketing, contact center, and program management company, is seeking a highly skilled and experienced Program Administration / Customer Service Representative…
Added 8 days ago
MT
Customer Service Representative - Manufacturing
Minerals Technologies
Brantford, ON
- Full-time
Added 8 days ago
Call Centre Agent
The Talent Team at Perimeter Aviation
Winnipeg, MB
Added 8 days ago
S
Customer Service Representative
SOLVENTUM
Mississauga, ON · CA, Mississauga
- Full-time
Added 8 days ago
LM
Customer Service Associate - Lingerie (MIIYU) Seasonal Part Time
La Maison Simons
Edmonton, AB · West Edmonton Mall
- Part-time
Added 8 days ago
FB
Customer Service Representative - Cheese
Farm Boy Inc.
Ottawa, ON
- From $17.95 CAD / hour
- Full-time
Added 8 days ago
Customer Service Representative
U-Haul
Bedford, NS
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face…
Added 8 days ago
FB
Customer Service Representative - Cheese
Farm Boy Inc.
Ottawa, ON
- $17.95 CAD / hour
- Full-time
Added 8 days ago
BG
Customer Service Representative/Service Advisor (Markham)
Boyd Group Services
Markham, ON
- Full-time
Added 8 days ago
Service Coordinator / Customer Service Representative
I M P Group International Inc.
Sydney, NS
Harding Medical is searching for a Service Coordinator / Custome
Added 8 days ago
BS
Bilingual Customer Service Representative
Bilingual Source
Barrie, ON
- $46,000 to $58,000 CAD / year
- Full-time
Added 8 days ago
IS
Customer Service Agent
Ideal Siding
Burnaby, BC
- $20 to $22 CAD / hour
- Full-time
Added 8 days ago
FB
Customer Service Representative
Farm Boy Inc.
London, ON
- From $17.95 CAD / hour
- Part-time
Added 8 days ago
LM
Customer Service Associate - Seasonal Part Time and Short Time roles
La Maison Simons
Edmonton, AB · West Edmonton Mall
- Part-time
Added 8 days ago
FB
Customer Service Representative
Farm Boy Inc.
London, ON
- $17.95 CAD / hour
- Part-time
Added 8 days ago
Customer Service Representative
Circle K
Sherwood, PE
Store 6002505: 154 St.Peter'S Road, Sherwood, Prince Edward Island C1A 5P8As a Customer Service Representative, you will enjoy:
Added 8 days ago
CB
Customer Service Representative
Clark Builders
Edmonton, AB · NorthStar Edmonton
- Full-time
Added 8 days ago
CB
Customer Service Representative
Canadian Borealis Construction Inc.
Edmonton, AB · NorthStar Edmonton
- Full-time
NorthStar Equipment Rentals is hiring a Customer Service Representative in Edmonton. This person will be responsible for enh
Added 8 days ago
UH
Client Service Representative
University Health Network
Toronto, ON
- Part-time
Added 8 days ago
CB
Customer Service Representative
Clark Builders
AB · Edmonton, AB
- Full-time
Added 8 days ago
GF
Overnight Customer Service Representative (Motivator) – Bradford Holland and Sideroad 10
GoodLife Fitness
Canada
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 8 days ago
CP
Customer Service Representative
Catalent Pharma Solutions
Windsor, ON · CAN-Windsor Ontario
- Full-time
We have an opportunity for a Customer Service Representative to join our team. In this role, you will manage individual customer accounts and ensure high levels
Added 8 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 8 days ago
C
Customer Service Representative - Parts Services (On-Site)
Concentrix
Hamilton, ON
- Full-time
Join a world-class team in Hamilton, ON, as an Automotive Customer Service Representative! We’re looking for passionate game-changers to deliver exceptional customer experiences and…
Added 8 days ago
C
Automotive Customer Service Representative (On-Site)
Concentrix
Oshawa, ON
- Full-time
Join a world-class team in Oshawa, ON, as an Automotive Customer Service Representative! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer…

Catalent Pharma Solutions

Customer Service Representative

Windsor, ON, Canada
CAN-Windsor Ontario, Canada

The final salary offered to a successful candidate may vary within this range $50,000 – $61,000, and will be dependent on several factors that may include but are not limited to: the type and length of experience within the job, type and length of experience within the industry, skillset, education, business needs, etc. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: The final salary offered to a successful candidate may vary within this range $50,000 – $61,000, and will be dependent on several factors that may include but are not limited to: the type and length of experience within the job, type and length of experience within the industry, skillset, education, business needs, etc.
Job type: Full-time
Apply by: Nov 20, 2026
Education: Bachelor’s degree
Experience: 3+ years of customer service and/or account management experience recommended.
Posting language: English
Posted: Oct 29, 2026

Original job description

About Site

Windsor, Ontario is one of two sites located in Canada offering softgel development and manufacturing capabilities for the Pharmaceutical and Consumer Health industries. We have a broad range of integrated formulation, manufacturing, analytical and packaging services to offer full-service turnkey solutions.

Position Summary

We have an opportunity for a Customer Service Representative to join our team. In this role, you will manage individual customer accounts and ensure high levels of service that promote customer retention and growth. You will act as the primary point of contact for customers and provide essential internal support to Business Development activities. This position plays a key role in maintaining strong relationships and ensuring smooth communication between customers and internal teams.

Shift: Monday -Friday, 8:00 AM-4:30 PM or 8:30 AM-5:00 PM with a 30-minute unpaid lunch Location: Windsor, ON 100% Onsite

The Role

Develop and maintain relationships within assigned accounts and keep account profiles up to date to ensure accuracy of customer needs.
Work with the Supply Chain team to acquire and process order confirmations.
Identify and help resolve risks related to delivery or customer contracts, manage client expectations, and communicate any delays or reschedules.
Process customer inquiries and complaints, track progress, and ensure timely responses.
Promote and maintain the organization’s brand image and identity within the marketplace.
Update and maintain working forecasts, including monthly consumption calls, and track department metrics as required.
Work extended hours or weekends as needed, especially when problems occur or deadlines must be met.
Perform other duties as required.

The Candidate

Minimum Requirements

College Diploma and/or bachelor’s degree is required.
3+ years of customer service and/or account management experience recommended.
Experience working in a pharmaceutical, manufacturing, and/or Good Manufacturing Practice (GMP) facility is a plus.
This position does not qualify for sponsorship.
Candidates with non-Canadian credentials must provide an evaluation confirming the Canadian equivalency of the credentials as determined by the Alliance of Credential Evaluation Services of Canada (ACESC) such as World Education Services (WES).
While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers to handle or feel and to manipulate keys on a keyboard. Use of manual dexterity is required. The employee is occasionally required to stand, walk, reach with arms and hands, bend or twist, and to stoop, kneel, crouch, or crawl. Vision abilities required by this job include close vision.

Preferred Skills & Background

Knowledge of retail and/or wholesale sales principles, methods, practices, and techniques.
Excellent negotiation and diplomacy skills, with a high degree of tact and persuasiveness.
Able to build and maintain lasting relationships with corporate departments, key business partners, and other stakeholders.
Skilled at assessing client needs, developing proposals, and delivering solutions.
Driver’s license.

Pay

Why You Should Join Catalent

Comprehensive Benefit Package (Health, Dental, Vision, & Life Insurance)
Group Retirement Savings – Registered Pension Plan (RPP) with employer contributions
Employee Reward & Recognition programs
Opportunities for professional and personal development & growth including tuition reimbursement

Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.

personal initiative. dynamic pace. meaningful work.

Visit Catalent Careers to explore career opportunities.

Catalent is an Equal Opportunity Employer and does not discriminate based on any characteristic protected by local law.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to DisabilityAccommodations@catalent.com. This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.

Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Apply About employer

More about this job

Responsibilities

The Customer Service Representative manages individual customer accounts to ensure high levels of service, retention, and growth. They act as the primary point of contact, coordinating with internal teams and the supply chain to process orders and resolve inquiries.

Requirements

Candidates must hold a college diploma or bachelor's degree and possess at least 3 years of relevant experience in customer service or account management. Experience within a pharmaceutical or manufacturing environment is considered a significant asset.

Skills

Account management
Customer service
Supply chain coordination
Order processing
Relationship building
Negotiation
Diplomacy
Conflict resolution
Forecasting
Data analysis
Communication
Pharmaceutical industry knowledge
Manufacturing processes
GMP compliance
Sales principles

Benefits

Health insurance
Dental insurance
Vision insurance
Life insurance
Registered pension plan
Tuition reimbursement
Employee reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Account Management
Pharmaceutical
Manufacturing
GMP
Supply Chain
Order Confirmation
Forecasting
Relationship Management
Negotiation
Diplomacy
Softgel
Consumer Health
Analytical Services
Packaging Services
Client Retention
Business Development
Metrics Tracking
Retail Sales
Wholesale Sales

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