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Added 4 mins ago
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Maintenance Class B-1
Diageo
Gimli, MB
- Full-time
Working on a non-continuous shift pattern with flexibility to cover out of hours breakdown.
Added 4 mins ago
B-
Cleaner - Casual (On call)
BEST - For A Cleaner World
Burnaby, BC
- Full-time
BEST - For a Cleaner World is a leader in providing premier services in both custodial and maintenance services, to a prestigious and loyal client base. Our Purpose is to create a positive…
Added 4 mins ago
B-
Cleaner
BEST - For A Cleaner World
Thunder Bay, ON
- $17.95 CAD / hour
- Full-time
BEST - For a Cleaner World is a leader in providing premier services in both custodial and maintenance services, to a prestigious and loyal client base. Our Purpose is to create a positive…
Added 19 mins ago
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Bakery Clerk I - Part Time with benefits (Days, evenings and weekends)
Co-op
Carman, MB
- Part-time
Report any concerns to the team leader for review before use.
Added 19 mins ago
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Nursing Unit Manager
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
The Manager, Perioperative Pre and Post Surgical Care is a key leader in Saskatchewan health care, partnering with system leaders to achieve our province’s healthcare goals. Reporting to…
Added 19 mins ago
I
Package handler
Intelcom
Vaughan, ON
- Part-time
Intelcom | Dragonfly operates more than 100 sorting stations and runs operations across three continents. As Canada’s leader in last-mile logistics, we have a clear vision: to deliver fast,…
Added 19 mins ago
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Outbound Selector
Sysco
ON · Sysco Southwestern Ontario
- Full-time
As a permanent full-time Order Selector on night shift, you will be required to ship on average of 1,600 cases per shift, with each case weighing an average of 25 pounds, up to a maximum of…
Added 19 mins ago
MR
Climbing Wall 2 - Experience Lead
Mount Royal University
Calgary, AB
- Full-time
The Climbing Experience Leader is a member of Cougars Athletics and Recreation, which actively creates, promotes, and sustains an environment in which the Mount Royal University community…
Added 19 mins ago
DH
Maintenance Planner
De Havilland Aircraft of Canada Limited
Calgary, AB
- Full-time
Must be able to work shift rotations including weekends and/or night shifts, on-call or overtime as occasionally required.
Added 19 mins ago
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Account Manager - Ontario West Toronto & Peel
Savaria
Mississauga, ON
- $50,000 to $70,000 CAD / year
- Full-time
…Patient Care is a division of Savaria Corporation, a global leader in…
Added 19 mins ago
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Account Manager - Ontario East Toronto & Durham
Savaria
Toronto, ON
- $50,000 to $70,000 CAD / year
- Full-time
…Patient Care is a division of Savaria Corporation, a global leader in…
Added 34 mins ago
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Operations Lead (Full-Time) - Oakridge Centre
ALO
Vancouver, BC
- Full-time
Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader
Added 34 mins ago
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Housekeeping Operations Manager
AccorHotel
Lake Louise, AB
- Full-time
…labor and supplies efficiently. This role requires a strategic leader with exceptional attention to detail, strong organizational skills, and a passion for creating exceptional guest…
Added 49 mins ago
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Project Coordinator - Insulation
PERMA PIPE INC
Camrose, AB
- $26 to $32 CAD / hour
- Full-time
…$26.00 - $32.00Hourly, Travel Percentage: 10-25% Travel, Job Shift: Standard Shift, Perma-Pipe in Camrose, Alberta Canada is hiring a Project Coordinator -…
Added 49 mins ago
Shop Foreman/Forewoman
Tourism Holdings Ltd
Elmsdale, NS
…technical guidance on complex repairs when needed. As a working leader, the Shop Foreman/Forewoman performs inspections, diagnostics, maintenance, and repairs on RV systems, including…
Added 49 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Quebec, QC
Dayforce Wallet (pay on demand: you’ll be able to access a portion of your pay as soon as your shift ends).
Added 49 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Saskatoon, SK
Dayforce Wallet (pay on demand: you’ll be able to access a portion of your pay as soon as your shift ends).
Added 49 mins ago
OH
Registered Nurse- Specialist, Organ & Tissue Donation (Sudbury, Casual)
Ontario Health
Sudbury, ON
- Part-time
…across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health…
Added 49 mins ago
A
Operations Lead (Full-Time) - Oakridge Centre
ALO
Vancouver, BC
- Full-time
Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader
Added 49 mins ago
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7767 - 3rd Key
Lids
Fort McMurray, AB
- $17 CAD / hour
- Part-time
…Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind…
Added 49 mins ago
GE
Payroll Specialist + HR Operations
G&W Electric Co.
Brampton, ON
- Full-time
Accurately process bi-weekly payroll for 500+ employees (Salary and Hourly) across 5 shift structures utilizing ADP Workforce Now.
Added 1 hour ago
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Facility Mechanic
BGIS
North Bay, ON
- Full-time
Scheduled evening and weekend work & 12 hours shift work is required.
Added 1 hour ago
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Package handler - Warehouse Clerk
Intelcom
Saint-Jérôme, QC
- Full-time
Intelcom | Dragonfly operates more than 100 sorting stations and runs operations across three continents. As Canada’s leader in last-mile logistics, we have a clear vision: to deliver fast,…
Added 1 hour ago
BM
Team Lead - Mall Activation
Brand Momentum
Toronto, ON · Etobicoke, ON
- Contract
We are looking for candidates with open availability for the full activation period. There will be 2 shift options each day: Opening or Closing.
Added 1 hour ago
BM
Retail Support Executive - Oakville
Brand Momentum
Oakville, ON
- $27 CAD / hour
- Part-time
· Manage and optimize a designated territory, ensuring strong coverage and consistent brand execution across retail locations (1–3 locations per shift; 3–4 hours per location).

Catalent

Customer Service Representative

Windsor, ON, N9C 3R5, Canada

The final salary offered to a successful candidate may vary within this range $50,000 – $61,000, and will be dependent on several factors that may include but are not limited to: the type and length of experience within the job, type and length of experience within the industry, skillset, education, business needs, etc. · Full-time

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Job details

Pay: The final salary offered to a successful candidate may vary within this range $50,000 – $61,000, and will be dependent on several factors that may include but are not limited to: the type and length of experience within the job, type and length of experience within the industry, skillset, education, business needs, etc.
Job type: Full-time
Education: Bachelor’s degree
Experience: 3+ years of customer service and/or account management experience recommended.
Posting language: English
Posted: Nov 5, 2026

Original job description

About Site

Windsor, Ontario is one of two sites located in Canada offering softgel development and manufacturing capabilities for the Pharmaceutical and Consumer Health industries. We have a broad range of integrated formulation, manufacturing, analytical and packaging services to offer full-service turnkey solutions.

Position Summary

We have an opportunity for a Customer Service Representative to join our team. In this role, you will manage individual customer accounts and ensure high levels of service that promote customer retention and growth. You will act as the primary point of contact for customers and provide essential internal support to Business Development activities. This position plays a key role in maintaining strong relationships and ensuring smooth communication between customers and internal teams.

Shift: Monday -Friday, 8:00 AM-4:30 PM or 8:30 AM-5:00 PM with a 30-minute unpaid lunch Location: Windsor, ON 100% Onsite

The Role

Develop and maintain relationships within assigned accounts and keep account profiles up to date to ensure accuracy of customer needs.
Work with the Supply Chain team to acquire and process order confirmations.
Identify and help resolve risks related to delivery or customer contracts, manage client expectations, and communicate any delays or reschedules.
Process customer inquiries and complaints, track progress, and ensure timely responses.
Promote and maintain the organization’s brand image and identity within the marketplace.
Update and maintain working forecasts, including monthly consumption calls, and track department metrics as required.
Work extended hours or weekends as needed, especially when problems occur or deadlines must be met.
Perform other duties as required.

The Candidate

Minimum Requirements

College Diploma and/or bachelor’s degree is required.
3+ years of customer service and/or account management experience recommended.
Experience working in a pharmaceutical, manufacturing, and/or Good Manufacturing Practice (GMP) facility is a plus.
This position does not qualify for sponsorship.
Candidates with non-Canadian credentials must provide an evaluation confirming the Canadian equivalency of the credentials as determined by the Alliance of Credential Evaluation Services of Canada (ACESC) such as World Education Services (WES).
While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers to handle or feel and to manipulate keys on a keyboard. Use of manual dexterity is required. The employee is occasionally required to stand, walk, reach with arms and hands, bend or twist, and to stoop, kneel, crouch, or crawl. Vision abilities required by this job include close vision.

Preferred Skills & Background

Knowledge of retail and/or wholesale sales principles, methods, practices, and techniques.
Excellent negotiation and diplomacy skills, with a high degree of tact and persuasiveness.
Able to build and maintain lasting relationships with corporate departments, key business partners, and other stakeholders.
Skilled at assessing client needs, developing proposals, and delivering solutions.
Driver’s license.

Pay

Why You Should Join Catalent

Comprehensive Benefit Package (Health, Dental, Vision, & Life Insurance)
Group Retirement Savings – Registered Pension Plan (RPP) with employer contributions
Employee Reward & Recognition programs
Opportunities for professional and personal development & growth including tuition reimbursement

Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.

personal initiative. dynamic pace. meaningful work.

Visit Catalent Careers to explore career opportunities.

Catalent is an Equal Opportunity Employer and does not discriminate based on any characteristic protected by local law.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to DisabilityAccommodations@catalent.com. This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.

Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

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More about this job

Responsibilities

The Customer Service Representative manages individual customer accounts to ensure high levels of service, retention, and growth. They act as the primary point of contact, coordinating with internal teams and the supply chain to process orders and resolve delivery risks.

Requirements

Candidates must possess a college diploma or bachelor's degree and at least 3 years of relevant customer service or account management experience. Experience in a pharmaceutical or GMP manufacturing environment is considered a significant asset.

Skills

Account Management
Customer Service
Supply Chain Coordination
Order Processing
Negotiation
Diplomacy
Relationship Building
Data Analysis
Forecasting
Pharmaceutical Manufacturing
GMP Compliance
Communication
Problem Solving
Sales Principles

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Registered Pension Plan
Tuition Reimbursement
Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Account Management
Pharmaceutical
Manufacturing
GMP
Supply Chain
Order Confirmation
Forecasting
Sales Principles
Negotiation
Diplomacy
Stakeholder Management
Data Metrics
Client Relations
Turnkey Solutions
Softgel Development

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