Jobs in Canada

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Added 10 mins ago
SP
Digital Marketing Specialist
StellarMettle Placements
Canada
- Full-time
We are seeking an experienced Digital Marketing Specialist/Paid Media Specialist to manage advertising campaigns for consumer and direct-to-consumer (DTC) brands. This role will own an…
Added 11 mins ago
K
Sales Development Representative
Kaseya
Toronto, ON
- Full-time
…future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the…
Added 41 mins ago
PQ
Product Enablement, Adoption & Communications Lead
Prime Quadrant
Toronto, ON
- $105,000 to $130,000 CAD / year
- Full-time
We are seeking a Product Enablement, Adoption & Communications Lead to ensure the technology we build is understood, trusted, and successfully adopted across Prime Quadrant.
Added 41 mins ago
J
Head of Finance - R&D
Jobgether
Canada
- Full-time
Recruit, develop, and lead a treasury and financial operations team capable of supporting the organization's international growth.
Added 41 mins ago
AR
Machine Learning Engineer, Apple Store Online
Apple Retail Shop
Cambridge, ON
- Full-time
…motivated, and hands-on applied Machine Learning Engineer. You will lead the way on our Online Retail Decision Automation team by researching and developing the next generation of…
Added 41 mins ago
Corporate Store Manager A - Store
Bulk Barn
Dartmouth, NS
Must have both POS and cash handling experience
Added 56 mins ago
A
Senior Front-End Web Developer
Accenture
Toronto, ON
- Full-time
…design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry…
Added 1 hour ago
YI
AI Transformation Lead
YM INC.
Toronto, ON
- Full-time
…role. You will embed yourself across every department - Buying, Marketing, Finance, IT, Graphic Design, Product Development, E-Commerce, and HR - to identify where AI can improve processes,…
Added 1 hour ago
YI
District Manager
YM INC.
Moncton, NB
- Full-time
…the Moncton area. Reporting to the Regional Manager, you will lead a team of equally dedicated and passionate sales professionals. You must be sales and results driven, fully engaged in the…
Added 1 hour ago
MC
Assistant Manager
Moores Clothing
Nanaimo, BC
- Full-time
Supports the Manager to lead the store team to exceed customer expectations and achieve a high Net Promoter Score.
Added 1 hour ago
GM
Vice President, Client Integration (Program/Project Manager)
G MASS Consulting
Toronto, ON
- Full-time
Lead and oversee client integrations, conversions and strategic projects, including new client launches, New Business Existing Client (NBEC) launches, onboarding of ancillary services and…
Added 1 hour ago
GM
Vice President, Client Integration (Program/Project Manager)
G MASS Consulting
Halifax, NS
- Full-time
Lead and oversee client integrations, conversions and strategic projects, including new client launches, New Business Existing Client (NBEC) launches, onboarding of ancillary services and…
Added 1 hour ago
MC
Store Lead
Moores Clothing
Oakville, ON
- Full-time
As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling…
Added 1 hour ago
MC
Store Lead
Moores Clothing
Toronto, ON
- Full-time
As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling…
Added 1 hour ago
GM
Vice President, Client Integration (Program/Project Manager)
G MASS
Remote, Canada
- Full-time
- Remote
Lead and oversee client integrations, conversions and strategic projects, including new client launches, New Business Existing Client (NBEC) launches, onboarding of ancillary services and…
Added 1 hour ago
GM
Vice President, Client Integration (Program/Project Manager)
G MASS
Remote, Canada
- Full-time
- Remote
Lead and oversee client integrations, conversions and strategic projects, including new client launches, New Business Existing Client (NBEC) launches, onboarding of ancillary services and…
Added 1 hour ago
Product Partnership Manager (B2C FinTech)
Talencore
Toronto, ON
Work Arrangement: Hybrid, onsite 2 days per week
Added 1 hour ago
Sales Development Representative
Kaseya Careers
Toronto, ON
…future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the…
Added 1 hour ago
MC
Product Manager
Modern Campus
Canada
- Full-time
Drive alignment across Product, Engineering, Marketing, Sales, Customer Success, and Executive Leadership teams.
Added 1 hour ago
C
Microsoft Dynamics 365 CRM Consultant
Catapult
Vancouver, BC
- Full-time
…Dynamics 365 Consultant for CRM apps. Reporting to the CRM Team Lead, the Application Consultant will act as a vital part of the Catapult solution delivery and support team, working on…
Added 1 hour ago
C
Dynamics 365 Support Consultant
Catapult
Vancouver, BC
- Full-time
Identify work order requests and work with the support lead to deliver these requests
Added 1 hour ago
S
Explorer | Qualitative Research Director | Ontario
Savanta
ON
- Full-time
…service, and building a high‑performing team. Are you ready to lead qualitative projects that turn human insight into compelling stories? At Explorer, you'll drive client success and team…
Added 2 hours ago
EM
Executive Director, Marketing Strategy
EKU Master of Public Administration Program
Richmond, BC
- Full-time
45% - Collaborate with the VP to shape and execute EKU’s multi-year marketing and digital strategy in alignment with brand strategy as set by Communications and Brand Management. Serve as…
Added 2 hours ago
R
Marketing Manager
Roshel
Brampton, ON
- Full-time
Roshel is seeking a highly organized, proactive, and strategic Marketing Manager to lead and support the company’s marketing and communications activities within the armored vehicle…
Added 3 hours ago
RS
Vice President, TV & Radio Sales
Rogers Sports & Media
Toronto, ON
- Full-time
…targets. This highly visible role offers an opportunity to lead a world‑class, multi‑channel sales organization supported by the significant resources, infrastructure, and trusted brands of…

Catapult

Dynamics 365 Support Consultant

Vancouver, BC, Canada

Full-time

Apply on LinkedIn About employer

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Job details

Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

We are seeking a skilled and dedicated Microsoft Dynamics Support Consultant to join our team. As a Support Consultant you will be responsible for providing support, troubleshooting, and managing the development of enhancements and optimizations to clients using Microsoft Dynamics Customer Engagement and/or Business Central.

Your expertise in supporting D365 configurations, development and integrations will be crucial in ensuring smooth delivery and customer satisfaction. You will work closely with clients, internal teams, and third-party vendors to enhance, optimize, and troubleshoot the capabilities of D365 CE and/or Business Central solutions.

Responsibilities

Triage and manage customer support requests
Identify work order requests and work with the support lead to deliver these requests
Provide exceptional technical support and guidance to internal teams and clients
Diagnose problems and provide appropriate solutions within defined service level agreements (SLAs).
Troubleshoot and resolve issues related to D365 Solutions including CE, Business Central and Power Platform functionalities, configurations, and integrations.
Collaborate with clients to understand their business processes, identify pain points, and suggest improvements or workarounds.
Document and track development specifications and resolutions in a comprehensive and accurate manner.
Collaborate with internal teams, including consultants and project managers, to resolve complex issues and develop new capabilities.
Coordinate with third-party vendors, such as software developers and system integrators, to troubleshoot and resolve integration issues.
Stay up to date with the latest releases, updates, and features of Microsoft D365 Business Central, D365 CE, Power Platform and related technologies.
Continuously improve technical support processes, documentation, and knowledge base to enhance efficiency and support development operations
Provide input and feedback to the product development team regarding customer requirements, enhancement requests, and bug reports.
Contribute to Marketing Activities

Requirements

Bachelor’s degree in Computer Science, Application Development or a related field (or equivalent experience).
In-depth knowledge of Microsoft Dynamics 365, configurations, and integrations, or business operations specifically accounting offices.
Strong problem-solving and analytical skills with the ability to quickly understand complex systems and workflows.
Excellent communication and interpersonal skills to effectively interact with clients, colleagues, and third-party vendors.
Ability to work independently and handle multiple priorities in a fast-paced environment.
Strong customer service orientation and a commitment to providing a positive support experience.
Microsoft certifications related to Microsoft D365 and D365 CE Development, Solution Architecture.

Join our dynamic team and contribute to the success of our clients by delivering exceptional Microsoft D365 technical development and support to ensure their systems operate seamlessly. Apply now to become a part of our organization!

Interested in this opportunity?

We want to make sure that we are the right fit for each other. This means that applicants should expect a thorough interview process, including testing and comprehensive reference checks. Apply by sending your resume to: careers@catapulterp.com. In the subject of your e-mail, please include "Dynamics 365 Support Consultant".

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More about this job

Responsibilities

Triage and resolve client support requests involving Dynamics 365 Customer Engagement, Business Central, Power Platform, configurations, and integrations within defined service levels. Collaborate with clients, internal teams, and third-party vendors to deliver enhancements, document resolutions, improve support processes, and provide customer feedback to product development.

Requirements

A bachelor's degree in Computer Science, Application Development, or a related field is requested, or equivalent experience; candidates should have in-depth knowledge of Dynamics 365 configurations and integrations or accounting-office operations. The role also requires strong analytical and problem-solving abilities, effective communication, independence in managing priorities, and a customer-service orientation; relevant Microsoft certifications are mentioned.

Skills

Microsoft Dynamics 365
Dynamics 365 Business Central
Power Platform
Technical Support
Troubleshooting
Configuration
Systems Integration
Problem-Solving
Analytical Skills
Customer Service
Client Communication
Documentation
Development Specifications
Service Level Agreements

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Dynamics 365
Dynamics 365 Business Central
Power Platform
Microsoft Certifications
Technical Support
Customer Support Requests
Troubleshooting
System Configuration
Systems Integration
Development Enhancements
Optimization
Service Level Agreements
Work Orders
Business Processes
Accounting Operations
Third-Party Vendors
Software Developers
System Integrators
Product Development
Enhancement Requests
Bug Reports
Support Documentation
Knowledge Base
Solution Architecture

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Work requirements

Jobs in Canada