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Added 2 mins ago
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Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Department / Research Program: Clinical Practice Assessment Unit
Added 2 mins ago
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Research Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Added 2 mins ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps plein Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
Longueuil, QC
- Full-time
Diplôme d’un cours reconnu d’assistant technique en pharmacie, de préférence.
Added 2 mins ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Edmonton, AB
- Part-time
Diploma from a Pharmacy Assistant credited course preferred
Added 33 mins ago
K
Assistant Store Manager - West Edmonton Mall
Knix
AB · Edmonton, AB
- $55,000 to $60,000 CAD / year
- Full-time
As an Assistant Store Manager at Knix, you bring our brand to life through how you lead and connect every day. You have a natural pulse on what our customers want and create a welcoming,…
Added 1 hour ago
Temporary Assistant Educator - Toddler Program
Upper Canada Child Care
Markham, ON
We are currently recruiting an Assistant Educator to join our Team in Markham at the following location(s): San Lorenzo CES.
Added 1 hour ago
UC
Assistant Educator - Full-Time Supply
Upper Canada Child Care
Newmarket, ON
- Full-time
We are currently recruiting an Assistant Educator to join our Team in Newmarket at the following location: Rogers PS.
Added 1 hour ago
RECE or Equivalent - Split Shift Position
Upper Canada Child Care
Innisfil, ON
Candidates must be available to work a split shift in a before and after school program.
Added 1 hour ago
Assistant Educator - Casual Supply
Upper Canada Child Care
New Tecumseth, ON
We are currently recruiting an Assistant Educator to join our Team in Alliston at the following location: St. Cecilia CS.
Added 1 hour ago
UC
Assistant Educator - Full-time & Casual Supply
Upper Canada Child Care
Vaughan, ON
- Full-time
We are currently recruiting Assistant Educators to join our Team in Woodbridge at the following locations: St. Veronica CES & Teston Village PS.
Added 1 hour ago
Assistant Educators - Infant & Toddler Program
Upper Canada Child Care
Bradford West Gwillimbury, ON
We are currently recruiting Assistant Educators to join our Team in Bradford at the following location: St. Vincent de Paul CES.
Added 1 hour ago
Assistant Educator - Infant Program
Upper Canada Child Care
New Tecumseth, ON
We are currently recruiting an Assistant Educator to join our Team in Alliston at the following location: St. Cecilia CS.
Added 1 hour ago
Assistant Educator - Casual Supply
Upper Canada Child Care
Bradford West Gwillimbury, ON
We are currently recruiting Assistant Educator(s) to join our Team in Bradford at the following location(s): St. Vincent de Paul & Marshview PS.
Added 1 hour ago
Assistant Educator - Casual Supply
Upper Canada Child Care
Vaughan, ON
We are currently recruiting Assistant Educator(s) to join our Team in Woodbridge at the following location(s): St. Padre Pio CES.
Added 1 hour ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles
Shoppers Drug Mart
Delson, QC
- Part-time
Diplôme d’un cours reconnu d’assistant technique en pharmacie, de préférence.
Added 1 hour ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
Montreal, QC
- Part-time
Diplôme d’un cours reconnu d’assistant technique en pharmacie, de préférence.
Added 1 hour ago
SD
Pharmacy Assistant, Hourly Full Time Day
Shoppers Drug Mart
Cobourg, ON
- Full-time
Diploma from a Pharmacy Assistant credited course preferred
Added 1 hour ago
SD
Pharmacy Assistant, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Sherwood Park, AB
- Part-time
Diploma from a Pharmacy Assistant credited course preferred
Added 1 hour ago
BC
Anesthesia Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 1 hour ago
BC
Anesthesia Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 3 hours ago
CS
Sales Associate
Columbia Sportswear Company
Kingston, ON · King's Crossing Outlets
- Part-time
Text "JOBS" to (971) 588-5366 (United States) or (226) 242-9348 (Canada) to apply by phone with Columbia's hiring assistant

Columbia is using artificial intelligence to screen,…
Added 3 hours ago
RM
Food Service Assistant
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Temporary
The Nutrition Services Department is currently seeking a Temporary Part-Time Food Service Assistant to join their team.
Added 3 hours ago
RM
Food Service Assistant
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Temporary
The Nutrition Services Department is currently seeking a Temporary Part-Time Food Service Assistant to join their team.
Added 3 hours ago
LC
Pharmacy Assistant, Hourly Part Time Day
Loblaw Companies Limited
Toronto, ON · North York, ON
- Part-time
Diploma from a Pharmacy Assistant credited course preferred
Added 3 hours ago
DS
Teacher Assistant - Special Education Resource
Davis School District
Foxboro, ON
- Full-time
Under the general supervision of the special education teacher, the special education teacher assistant supports the implementation of student IEP's (Individualized Education Programs) by…

Catholic Charities of Eastern Oklahoma

Administrative Assistant, Bilingual (Spanish/English)

Spanish, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 1, 2026

Original job description

Job Type: Ministerial

Status: Hourly, Non-Exempt, Benefited, Full-Time  

Reports to: Counseling Program Manager  

Position Description

The Receptionist serves as the first point of contact for individuals seeking behavioral health services through Catholic Charities of Eastern Oklahoma’s Saint Dymphna Counseling program. The receptionist also greets and directs clients of Household Stability and Workforce Development. This position creates a welcoming, compassionate, and professional environment by providing exceptional customer service rooted in the Catholic value of hospitality.

The Receptionist coordinates client scheduling, facilitates the intake process, verifies insurance eligibility and benefits, collects required documentation and client payments, maintains accurate electronic health records, and supports the daily administrative operations of the Counseling program while safeguarding client confidentiality by following HIPAA regulations and organizational policies.

Purpose

To listen with the heart and guide those who suffer emotional and spiritual distress to improved health and restored dignity.

Ministerial

As a ministerial representative of CCEOK, both professional and personal conduct must align with the ethical and moral standards of the Catholic Church
Pray daily for the needs of the poor through personal prayer, daily Mass, and/or adoration
Be willing to learn and apply Catholic teaching in your role
Help foster a shared culture of ministry across program operations and management

Client Reception & Hospitality

Welcome clients, families, visitors, volunteers, and community partners with hospitality, warmth, and professionalism, in a compassionate and trauma-informed environment
Respond professionally to individuals experiencing emotional distress or behavioral health crises while following established safety protocols and engaging appropriate clinical staff
Assist clients in navigating counseling services while maintaining confidentiality and professionalism in all interactions
Prepare and maintain the coffee and beverage station, ensuring supplies are adequately stocked, and the area is clean and orderly
Ensure the lobby, reception area, and public restrooms are tidy, stocked, and presentable

Client Intake, Scheduling & Care Coordination

Coordinate client scheduling, intake appointments, referrals, and therapist calendars to support timely access to behavioral health services
Manage appointment confirmations, cancellations, waitlists, and communication between clients, clinicians, and referral partners

Insurance Verification & Revenue Cycle Support

Verify insurance eligibility, benefits, authorizations, and financial responsibility prior to services whenever possible
Collect client payments, accurately maintain financial records within the Electronic Health Record (EHR), and support efficient revenue cycle operations

Administrative Operations

Maintain accurate client records, Electronic Health Records (EHR), and administrative documentation in accordance with organizational standards
Support daily front office operations, maintain reception resources, and assist with administrative projects, reports, and operational metrics
Direct Household Stability calls and clients to appropriate team member

Compliance & Quality Assurance

Safeguard Protected Health Information (PHI) by adhering to HIPAA, organizational policies, and regulatory requirements
Identify and promptly report compliance concerns while supporting quality improvement initiatives and administrative best practices

Team Collaboration & Professional Development

Collaborate with clinicians, administrative staff, and leadership to promote operational excellence, coordinated client care, and continuous quality improvement
Participate in staff meetings, trainings, and ongoing professional development while implementing organizational policies and workflow improvements
Complete required training: HIPAA, Virtus, and others as assigned
Support and collaborate with volunteer receptionists
Create a seamless reception experience across three programs sharing one area

Qualifications & Education

Associate degree or equivalent job experience required
Minimum of 1 year experience required; healthcare or behavioral health experience preferred
Working knowledge of EHR systems, Microsoft Office, multi-payer healthcare networks and portals, and HIPAA preferred
Bilingual English/Spanish required
Strong verbal and written communication skills
Ability to prioritize multiple tasks and manage interruptions
Ability to remain calm and courteous during difficult or crisis situations
Ability to work independently and as part of a team
Positive attitude and service mind-set

Performance Expectations

Provide exceptional customer service that values hospitality and dignity of the human person
Maintain scheduling, registration, and insurance verification accuracy
Collect client financial responsibility accurately
Maintain HIPAA compliance and confidentiality
Support timely access to behavioral health services

Apply About employer

More about this job

Responsibilities

Welcome and assist clients and visitors, coordinate counseling appointments and intake, verify insurance, collect payments, and maintain accurate electronic health records. Support front-office operations and care coordination while protecting confidential information and complying with HIPAA and organizational policies.

Requirements

An associate degree or equivalent job experience and at least one year of experience are required; healthcare or behavioral health experience is preferred. Bilingual English-Spanish ability is required, along with strong communication, organization, customer service, and crisis-response skills; familiarity with EHR systems, Microsoft Office, healthcare payer portals, and HIPAA is preferred.

Skills

Bilingual English-Spanish Communication
Customer Service
Client Scheduling
Client Intake
Insurance Verification
Electronic Health Records
HIPAA Compliance
Confidentiality
Administrative Support
Crisis Response
Care Coordination
Financial Recordkeeping
Microsoft Office
Prioritization
Team Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Behavioral Health
Counseling
Client Reception
Hospitality
Trauma-Informed Environment
Client Intake
Appointment Scheduling
Referral Coordination
Insurance Eligibility
Insurance Benefits
Authorizations
Revenue Cycle
Electronic Health Records
EHR
HIPAA
Protected Health Information
Microsoft Office
Healthcare Payer Networks
Payer Portals
Client Payments
Confidentiality
Quality Improvement
Crisis Response
Bilingual English-Spanish
Virtus Training

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