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CATSA

Performance Officer - YUL / Agent de rendement - YUL

Montreal, QC, Canada

$62,889 to $78,610 CAD / year · Contract

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Job details

Pay: $62,889 to $78,610 CAD / year
Job type: Contract
Apply by: Nov 7, 2026
Posting language: English · French
Posted: Oct 8, 2026

Original job description

English section of this bilingual listing.

Le français suivra.

The Canadian Air Transport Security Authority (CATSA) has 1 (one) exciting fixed-term opportunity up to March 31, 2028 within the Operations branch at the Montreal International Airport.

This position represents an opportunity for career-driven individuals seeking a position within an organization that inspires growth and promotes excellence to make a difference and contribute to CATSA’s unique culture as it strives to excel in air transport security.

Why is CATSA a great fit for you?

CATSA is a world leader in aviation security, mandated to protect the public by delivering security screening operations at 89 designated airports across Canada. As a Crown corporation, CATSA is accountable to Parliament through the Minister of Transport.

We champion innovation and creativity and offer a welcoming and inclusive workplace where employees can be their true selves and take pride in being part of a mission that matters.

If you are a motivated professional seeking a position within a multifunctional and collaborative environment and you are looking for the next great adventure, CATSA is the place for you!

Summary of responsibilities:

The Performance Officer, reporting to the General Manager, Regional Performance, East, is responsible for observing, recording and reporting on Screening Contractor (SC) operational performance at the assigned airport, and various other designated airports, in accordance with all applicable policies, procedures and directives. The Performance Officer performs all other duties and responsibilities related to the position as required.

Key Tasks and Responsibilities:

Monitors screening operations at Pre-board Screening (PBS), Hold Baggage Screening (HBS) and Non-Passenger Screening (NPS) checkpoints to ensure procedural compliance to CASTA’s Standard Operating Procedures (SOPs), Operational Bulletins and directives.
Executes covert testing plans at all CATSA operational checkpoints and provides recommendations to management.
Assists CATSA regional management, police and law enforcement in responding to incidents and conduct associated follow-up.

What you need to succeed

To qualify for the position, you must have:

Post-secondary education as related to the position.
A minimum of two (2) years of experience conducting inspections or monitoring in a highly regulated environment where compliance to operating standards and procedures is critical.
A minimum of one (1) year of experience writing reports and giving recommendations to management.

This position is best suited to individuals with the following skills and abilities:

Very high attention to details and sense of urgency.
Ability to exercise good judgment in a fair, objective and consistent manner.
Ability to monitor multiple and diverse activities and to report findings and observations accurately.
Effective communication skills, both written and verbal.
Organized, critical thinker, self-disciplined, and results-oriented.
Able to function well in a highly structured environment.
Ability to liaise effectively with various audiences.
Ability to analyze and provide recommendations.
Ability to work both independently and in a team with little direct supervision.
Ability to work under pressure and tight deadlines.

Valuable skills include:

Experience working in the aviation and/or security sectors.
Ability to use a variety of software applications such as Word, Excel, PowerPoint and mobile devices.
Experience working in customer service and/or quality assurance and performance measurement.
Exposure to unionized work environments.
Knowledge of the aviation industry and the related regulatory and security issues.
Knowledge of CATSA's mandate and priorities, as well as an awareness of relevant legislation impacting CATSA.

Specific work requirements:

Language Profile: BBBB;
Ability to obtain and maintain a Secret security clearance;

How to apply:

If you feel you are the ideal candidate for this position, please click on the following link to submit your application before October 19, 2026 by 11:59pm EST.

Additional information:

Please note that candidates that meet all the position requirements, including the language profile, will be given first consideration however, we invite all interested candidates to submit their applications;
While we appreciate all the candidates’ interest, only those being considered in the process will be contacted;
CATSA will use this opportunity to establish a candidate pool that may be used to staff permanent or fixed-term positions with similar responsibilities and qualifications;

Read the full bilingual original

Le français suivra.

The Canadian Air Transport Security Authority (CATSA) has 1 (one) exciting fixed-term opportunity up to March 31, 2028 within the Operations branch at the Montreal International Airport.

Why is CATSA a great fit for you?

We champion innovation and creativity and offer a welcoming and inclusive workplace where employees can be their true selves and take pride in being part of a mission that matters.

If you are a motivated professional seeking a position within a multifunctional and collaborative environment and you are looking for the next great adventure, CATSA is the place for you!

Summary of responsibilities:

Key Tasks and Responsibilities:

Monitors screening operations at Pre-board Screening (PBS), Hold Baggage Screening (HBS) and Non-Passenger Screening (NPS) checkpoints to ensure procedural compliance to CASTA’s Standard Operating Procedures (SOPs), Operational Bulletins and directives.
Executes covert testing plans at all CATSA operational checkpoints and provides recommendations to management.
Assists CATSA regional management, police and law enforcement in responding to incidents and conduct associated follow-up.

What you need to succeed

To qualify for the position, you must have:

Post-secondary education as related to the position.
A minimum of two (2) years of experience conducting inspections or monitoring in a highly regulated environment where compliance to operating standards and procedures is critical.
A minimum of one (1) year of experience writing reports and giving recommendations to management.

This position is best suited to individuals with the following skills and abilities:

Very high attention to details and sense of urgency.
Ability to exercise good judgment in a fair, objective and consistent manner.
Ability to monitor multiple and diverse activities and to report findings and observations accurately.
Effective communication skills, both written and verbal.
Organized, critical thinker, self-disciplined, and results-oriented.
Able to function well in a highly structured environment.
Ability to liaise effectively with various audiences.
Ability to analyze and provide recommendations.
Ability to work both independently and in a team with little direct supervision.
Ability to work under pressure and tight deadlines.

Valuable skills include:

Experience working in the aviation and/or security sectors.
Ability to use a variety of software applications such as Word, Excel, PowerPoint and mobile devices.
Experience working in customer service and/or quality assurance and performance measurement.
Exposure to unionized work environments.
Knowledge of the aviation industry and the related regulatory and security issues.
Knowledge of CATSA's mandate and priorities, as well as an awareness of relevant legislation impacting CATSA.

Specific work requirements:

Language Profile: BBBB;
Ability to obtain and maintain a Secret security clearance;

How to apply:

If you feel you are the ideal candidate for this position, please click on the following link to submit your application before October 19, 2026 by 11:59pm EST.

Additional information:

Please note that candidates that meet all the position requirements, including the language profile, will be given first consideration however, we invite all interested candidates to submit their applications;
While we appreciate all the candidates’ interest, only those being considered in the process will be contacted;
CATSA will use this opportunity to establish a candidate pool that may be used to staff permanent or fixed-term positions with similar responsibilities and qualifications;

L’Administration canadienne de la sûreté du transport aérien (ACSTA) a 1 (une) occasion excitante d’emploi pour une durée déterminée jusqu’au 31 mars 2028 au sein de la direction générale des Opérations à l’aéroport international de Montréal.

Ce poste constitue une occasion d’emploi pour les personnes motivées par leur carrière qui sont à la recherche d’un poste au sein d’une organisation qui favorise l’avancement et promeut l’excellence tout en donnant l’occasion de changer les choses et de contribuer à la culture unique de l’ACSTA dans sa quête d’excellence dans le domaine de la sûreté du transport aérien.

Pourquoi un emploi à l’ACSTA vous conviendrait-il?

L’ACSTA est un chef de file mondial en matière de sûreté aérienne, chargé de protéger le public en effectuant des contrôles de sûreté dans 89 aéroports désignés à travers le Canada. En tant que société d’État, elle des comptes au Parlement par l’intermédiaire du ministre des Transports.

Nous favorisons l’innovation et la créativité et offrons un milieu de travail accueillant et inclusif où les employés peuvent être eux-mêmes et fiers de faire partie d’une mission qui compte.

Si vous êtes un professionnel motivé à la recherche d’un poste au sein d’un milieu multifonctionnel et collaboratif et que vous êtes en quête de votre prochaine grande aventure, l’ACSTA est le milieu de travail idéal pour vous!

Résumé des responsabilités:

L’agent de rendement, relevant du Gestionnaire principal, Rendement Regional, Est est chargé d’observer le rendement opérationnel du fournisseur de services de contrôle (FSC) à l’aéroport où ce dernier est affecté (ou à d’autres aéroports désignés), puis de consigner des données et d’établir des rapports concernant ce rendement, conformément aux politiques, procédures et directives applicables. L’agent de rendement s’acquitte de toutes les autres tâches et responsabilités liées au poste, au besoin.

Principales tâches et responsabilités :

Surveiller les opérations de contrôle aux points de contrôle préembarquement (CPE), de contrôle des bagages enregistrés (CBE) et de contrôle des non-passagers (CNP) afin de s’assurer qu’ils sont effectués conformément aux Procédures normalisées d’exploitation (PNE) ainsi qu’aux bulletins et directives opérationnels de l’ACSTA.
Exécuter les plans d’essai secrets à tous les points de contrôle opérationnels de l’ACSTA et fournir des recommandations à la direction.
Aider la gestion régionale de l’ACSTA, la police et les organismes d’application de la loi pendant les interventions en cas d’incidents, puis effectuer le suivi correspondant.

Ce qu'il faut pour réussir

Pour pouvoir prétendre à ce poste, vous devez avoir :

Formation post-secondaire en lien avec le poste.
Au moins deux ans d’expérience dans la conduite d’inspections ou de la surveillance dans un milieu très réglementé où le respect des procédures normalisées d’exploitation revêt une importance capitale.
Au moins un an d’expérience dans la rédaction de rapports et la formulation de recommandations à l’intention de la direction.

Ce poste convient aux personnes qui possèdent les compétences et aptitudes que voici :

Très grand souci du détail et sens de l’urgence.
Capacité d’exercer un discernement de façon juste, constante et objective.
Capacité à surveiller des activités multiples et diverses, puis à faire rapport d’une façon précise de ses constatations et observations.
Excellentes aptitudes pour la communication écrite et orale.
Sens de l’organisation, esprit critique, discipline et concentration sur les résultats.
Capacité de bien travailler dans un milieu hautement structuré.
Capacité à entretenir de bonnes relations avec différents intervenants.
Capacité à analyser l’information et à formuler des recommandations.
Capacité à travailler de manière autonome ou au sein d’une équipe avec peu de supervision directe.
Aptitude à travailler sous pression et à respecter des échéances serrées.

Les compétences précieuses comprennent :

Expérience de travail dans le secteur de l’aviation ou de la sûreté.
Capacité à utiliser une variété d’applications logicielles, telles que Word, Excel, PowerPoint et des appareils mobiles.
Expérience de travail dans le domaine du service à la clientèle ou du contrôle de la qualité et de l’évaluation du rendement.
Connaissance des milieux de travail syndiqués.
Connaissance du secteur de l’aviation, ainsi que des règlements et enjeux de sûreté connexes.
Connaissance des priorités et du mandat de l’ACSTA, ainsi que de la législation ayant une incidence sur ses activités.

Exigences précises liées au poste:

Profil linguistique : BBBB;
Être admissible à l’obtention d’une cote de sécurité secrète, et être en mesure de la maintenir

Comment présenter sa candidature:

Si vous croyez être le candidat idéal pour ce poste, veuillez cliquer sur le lien suivant pour présenter votre candidature avant 23 h 59 HNE le 19 octobre 2026.

Renseignements supplémentaires:

Veuillez noter que nous invitons tous les candidats intéressés à présenter leur candidature, mais nous accorderons la priorité aux candidats qui répondent à toutes les exigences du poste, y compris le profil linguistique.
Nous apprécions l’intérêt de tous les candidats, mais nous communiquerons uniquement avec les candidats retenus.
L’ACSTA profitera de l’occasion pour établir un bassin de candidats qui pourrait être utilisé pour pourvoir d’autres postes permanents ou de durée déterminée qui comportent des responsabilités et des compétences semblables.

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More about this job

Responsibilities

Monitor and document screening contractor performance at airport checkpoints, ensuring compliance with standard operating procedures, operational bulletins, and directives. Conduct covert testing, recommend improvements to management, and assist regional management and law enforcement with incident response and follow-up.

Requirements

Requires post-secondary education related to the position, at least two years of inspection or monitoring experience in a highly regulated environment, and at least one year of experience writing reports and making recommendations to management. Candidates must meet the BBBB language profile and be eligible to obtain and maintain a Secret security clearance; aviation or security experience and knowledge are valuable assets.

Skills

Attention To Detail
Judgment
Operational Monitoring
Compliance Inspection
Report Writing
Written Communication
Verbal Communication
Critical Thinking
Organization
Stakeholder Relations
Analysis And Recommendations
Independent Work
Teamwork
Working Under Pressure
Aviation Security
Microsoft Word, Excel, And PowerPoint

Visa sponsorship

Not detected in the job text

Keywords

Aviation Security
Airport Screening
Pre-Board Screening
Hold Baggage Screening
Non-Passenger Screening
Screening Contractor
Standard Operating Procedures
Operational Bulletins
Compliance Monitoring
Inspections
Covert Testing
Performance Measurement
Quality Assurance
Incident Response
Law Enforcement
Report Writing
Management Recommendations
Secret Security Clearance
BBB Language Profile
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Mobile Devices
Unionized Work Environments
Aviation Regulations
Security Legislation

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