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Added 5 mins ago
A
Service Delivery Manager
Avanade
Toronto, ON
- Full-time
We are seeking an experienced Service Delivery Manager (SDM) to lead the delivery of 24x7 Managed Application Support Services for a large Banking client. The successful candidate will be…
Added 5 mins ago
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Cleaner
BGIS
Barrhead, AB
- Part-time
This is a regular, full-time or part-time position with a salary range of $17.95 - $20.88 per hour. The starting salary will be based on the successful candidate’s competencies, including…
Added 5 mins ago
BM
Supervisor, Mountain Adventures - Winter - Full-Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
…the standards set by the department and the company; Handle customer service shortfalls and service recovery in coordination with the Assistant…
Added 5 mins ago
A
Consultant(e) en intégration (Bilingue) - Integration Consultant (Bilingual)
ADP
Toronto, ON · Etobicoke, ON
- $75,200 to $125,200 CAD / year
- Other
ADP Canada is a leading provider of payroll, HR, talent, time management, and benefits administration solutions. We are committed to helping organizations simplify workforce management…
Added 5 mins ago
A
Consultant(e) en intégration (Bilingue) - Integration Consultant (Bilingual)
ADP
Montreal, QC
- $75,200 to $125,200 CAD / year
- Other
ADP Canada is a leading provider of payroll, HR, talent, time management, and benefits administration solutions. We are committed to helping organizations simplify workforce management…
Added 5 mins ago
TC
Field Warranty Specialist - Prairie Zone
Toyota Canada Inc.
Calgary, AB
- Full-time
…Liaison Office of Canada (VSCLOC) and Warranty team. This is a full-time opportunity and will report to the Manager of Field Warranty. The selected candidate will administer Toyota and…
Added 5 mins ago
AU
Service Manager
Allied Universal
Calgary, AB
- $54,600 to $59,400 CAD / year
- Full-time
We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from…
Added 5 mins ago
BA
SALES - PRODUCT ADVISOR
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Sales is not your typical Monday to Friday job, customer satisfaction is your number one priority. The role is a full time position and includes working one evening per week (Monday or…
Added 5 mins ago
BA
SERVICE CONSULTANT
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
The Service Consultant plays an integral role in Birchwood Automotive Group achieving the highest level of customer satisfaction after the purchase of a vehicle. The Service Consultant is…
Added 5 mins ago
BA
SALES LOT ATTENDANT
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Full benefits package including vacation time, company-paid extended health, dental/vision coverage, and employee assistance – with flex plan options
Added 5 mins ago
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Credit Analyst I
TD
Vancouver, BC
- Full-time
Continually deliver exceptional customer service at every interaction and execute on plans to continuously improve the customer experience
Added 5 mins ago
BB
Customer Service Supervisor
Best Buy Canada
Vernon, BC
- Full-time
You’ll love it here! We are hiring immediately for a customer service supervisor, which we call an operations team lead. As a customer service supervisor, you will lead and coach a team of…
Added 20 mins ago
S
Associate Customer Success Manager - French
ServiceNow
Montreal, QC
- Full-time
The Customer Success Manager (CSM) - IC2 - is the practitioner level in the CSM job family. You will own consumption and adoption outcomes across a portfolio of mid-complexity customers,…
Added 20 mins ago
CC
Retail Store Manager
Canna Cabana
Chatham-Kent, ON · Chatham, ON
- $50,000 CAD / year
- Full-time
Achieve high scores on the following measures related to Sales and Customer Service - meet or exceed monthly store revenue and gross margin goals and maintain a high score on all social…
Added 35 mins ago
A
Substation Technologist
AltaLink
Acheson, AB
- Full-time
…are empowered to continuously improve, deliver outstanding customer service and make a meaningful impact every day. We embrace the unique identities, experiences and perspectives of our…
Added 35 mins ago
B
Head of Supply Chain - Canada
Beiersdorf
Montreal, QC
- Full-time
Lead and develop the Customer Replenishment and Collaboration team, setting strategy and goals for service, on-shelf availability, inventory and customer supply chain relationships. Provide…
Added 35 mins ago
B
Facility Manager III
BGIS
Toronto, ON
- Full-time
Exemplify Customer Service and Create Memorable Customer Experiences
Added 35 mins ago
Dishwasher, Stewarding (Part-Time)
Fairmont Hotels & Resorts
Ottawa, ON
Reporting to the Stewarding Manager, you will assist in the execution of memorable Food & Beverage experiences for our guests. Responsibilities and essential job functions include but are…
Added 35 mins ago
B
Finance Manager
BGIS
Markham, ON
- Full-time
This is a regular, full-time position with a salary range of $84,493 - $105,616 per annum. The starting salary will be based on the successful candidate’s competencies, including but not…
Added 35 mins ago
NH
Mental Health Counsellor - NH Scarborough
Nisa Helpline
Toronto, ON · Scarborough, ON
- Full-time
Job Title Mental Health Counsellor Job Status Part time (10-15 hours/week)
Added 50 mins ago
OA
Reception Associate - OpenRoad Audi Boundary
OpenRoad Auto Group
Burnaby, BC
- Full-time
Comprehensive extended health and dental plan (applicable for full-time positions only)
Added 1 hour ago
CP
Admin Supervisor
Cheswold Park Hospital
Halifax, NS
- Full-time
Hours: Full-time, Monday to Friday, 9.00 5.00
Added 1 hour ago
CI
Operations Manager
CavernUs Inc.
Calgary, AB
- Full-time
Role Description The Operations Manager is a full-time, on-site role based in Calgary, AB, responsible for leading and overseeing day-to-day operations of CavernUs Inc.’s lounge, events,…
Added 1 hour ago
HT
A/P Administrator
Husky Technologies
Bolton, ON
- Full-time
…on-site position. You will report to the Shared Services AP Manager and will work as part of a team in a fully automated, full-cycle accounts payable role. If you are a people-person who…
Added 1 hour ago
LM
Dermatologist
Lacroix Médecine Privée
Dollard-Des Ormeaux, QC
- Full-time
Experts in human resources, medical recruitment, information technology, legal affairs, marketing, finance, and Customer service

CavernUs Inc.

Operations Manager

Calgary, AB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Apr 25, 2027
Posting language: English
Posted: Oct 27, 2026

Original job description

Company Description CavernUs Inc. is dedicated to providing an enriched and refined experience through exceptional beverage education, genuine hospitality, and a welcoming environment. Inspired by global wine and spirits cellars, CavernUs offers an elegant lounge and meeting space, along with hosting exclusive tasting and catered dining events. Members connect in a relaxed, unpretentious setting, sharing stories, exploring mutual passions, and deepening their knowledge of wine and spirits. Guests have opportunities to learn directly from acclaimed wine and spirit makers, creating a distinctive community centered on learning and enjoyment.

Role Description The Operations Manager is a full-time, on-site role based in Calgary, AB, responsible for leading and overseeing day-to-day operations of CavernUs Inc.’s lounge, events, and member services. This role ensures smooth facility operations, including opening and closing procedures, inventory management, vendor coordination, and maintenance oversight. The Operations Manager designs and refines service standards, supports staff scheduling and performance, and monitors operational budgets and cost controls. They collaborate closely with leadership to plan and execute tasting events, manage reservations and membership processes, and maintain a safe, welcoming environment aligned with the company’s hospitality and education-focused mission. The position also involves responding to member feedback, optimizing workflows, and implementing continuous improvements to elevate the guest experience.

Qualifications

Strong operations management skills, including process optimization, workflow design, and day-to-day venue oversight.
Experience with inventory management, vendor relations, and basic budgeting or cost control for hospitality or retail environments.
Proven leadership abilities in supervising staff, scheduling, performance feedback, and fostering a collaborative team culture.
Excellent customer service and hospitality skills, with the ability to create a welcoming, inclusive environment and manage member relationships.
Organizational and planning skills for coordinating events, managing reservations, and balancing multiple priorities in a fast-paced setting.
Effective written and verbal communication skills for internal coordination and engaging with guests, partners, and suppliers.
Knowledge or strong interest in wine and spirits, beverage education, or premium hospitality is highly beneficial.
Comfort with using Microsoft Office products (Excel, Powerpoint, Mail) PLUS Food & Beverage POS systems, labour scheduling tools, and basic office software (Adobe, Canva) to support operational activities.
Ability to work on-site in Calgary, AB, including evenings and weekends as required by events and member needs.
Previous experience in hospitality, lounge/bar management, club operations, or a similar customer-focused environment is an asset.

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More about this job

Responsibilities

Oversee daily operations of the lounge, events, and member services, including facility procedures, inventory, vendors, maintenance, staffing, budgets, and cost controls. Coordinate events, reservations, and membership processes while responding to feedback and improving workflows to maintain a safe, welcoming guest experience.

Requirements

Candidates should bring operations and hospitality experience, with strengths in staff leadership, inventory and vendor management, budgeting, event planning, and customer service. Strong communication and organizational skills, comfort with Microsoft Office and relevant point-of-sale and scheduling tools, and availability to work on-site in Calgary, including evenings and weekends, are expected; wine and spirits knowledge is beneficial.

Skills

Operations Management
Process Optimization
Workflow Design
Venue Operations
Inventory Management
Vendor Relations
Budgeting and Cost Control
Staff Leadership
Staff Scheduling
Performance Feedback
Customer Service
Hospitality
Event Coordination
Reservation Management
Membership Management
Microsoft Office

Visa sponsorship

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Keywords

Hospitality
Food And Beverage
Lounge Operations
Member Services
Wine
Spirits
Beverage Education
Tasting Events
Catered Dining
Inventory Management
Vendor Coordination
Facility Maintenance
Service Standards
Staff Scheduling
Performance Management
Operational Budgets
Cost Controls
Reservations
Membership Processes
Guest Experience
Continuous Improvement
Microsoft Excel
Microsoft PowerPoint
Microsoft Mail
Food And Beverage POS Systems
Labor Scheduling Tools
Adobe
Canva

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