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Added 6 mins ago
CM
TFT - Intake Worker, Bilingual
Canadian Mental Health Association - Windsor Essex County
Windsor, ON
- Temporary
Under the direction of the Manager, Clinical Services, respond to inquiries about mental health services from the general public, prospective clients of CMHA, other mental health services…
Added 6 mins ago
PFT - Community Support Worker, Geriatric Mental Health Outreach
Canadian Mental Health Association - Windsor Essex County
Windsor, ON
Under the direction of the Manager, Clinical Services provides comprehensive community treatment, rehabilitation and support to referred seriously mentally ill individuals in the…
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K
Paid Social Coordinator
Klick
Toronto, ON
- $50,000 to $60,000 CAD / year
- Full-time
…optimization. Media partners with Analytics, Creative, and Client Services to connect brands with patient and HCP audiences across channels. Work is grounded in measurable outcomes,…
Added 21 mins ago
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Commercial Manager
Cavtera
Ottawa, ON · Kanata, ON
- Full-time
As a Commercial Manager, you’ll serve as the commercial lead for our existing client relationships. You’ll work closely with Engagement Managers and the Engagement Director to understand…
Added 22 mins ago
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Added 22 mins ago
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Bilingual Client Relationship Manager
Futurpreneur
Remote, Canada
- $69,000 CAD / year
- Full-time
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…des demandes de financement réussies pour les programmes et services de Futurpreneur, tout en maintenant un niveau exceptionnel de satisfaction de la clientèle et en vous assurant que les…
Added 22 mins ago
F
Bilingual Client Relationship Manager
Futurpreneur
Remote, Canada
- $69,000 CAD / year
- Full-time
- Remote
…des demandes de financement réussies pour les programmes et services de Futurpreneur, tout en maintenant un niveau exceptionnel de satisfaction de la clientèle et en vous assurant que les…
Added 22 mins ago
F
Bilingual Client Relationship Manager
Futurpreneur
Remote, Canada
- $69,000 CAD / year
- Full-time
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Vancouver, BC
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- Full-time
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Senior Associate Director, Investor Delivery
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- Full-time
MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks…
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The Government of Nova Scotia
Bible Hill, NS
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Registered Practical Nurse
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Added 37 mins ago
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University of Ottawa
Ottawa, ON · Stanton Residence
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Client Services Assistant
University of Victoria
Victoria, BC
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Added 51 mins ago
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Linde
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- Full-time
The Territory Manager identifies and develops sales opportunities by visiting key (targeted) physicians and referral sources to promote the company's products and services, conduct product…
Added 51 mins ago
MI
Senior Manager, Fund Accounting, Private Markets
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- Full-time
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Added 51 mins ago
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Student Intern- Client Services (Accountant)
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Mississauga, ON
- Contract
The Student Intern - Client Services (Accountant) is accountable to the Manager, Accounting for the timely and accurate completion of various accounting activities for an assigned portfolio…
Added 51 mins ago
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Bilingual Client Relationship Manager
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- $69,000 CAD / year
- Full-time
…des demandes de financement réussies pour les programmes et services de Futurpreneur, tout en maintenant un niveau exceptionnel de satisfaction de la clientèle et en vous assurant que les…
Added 51 mins ago
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Bilingual Client Relationship Manager
Futurpreneur
Montreal, QC
- $69,000 CAD / year
- Full-time
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Added 51 mins ago
C
Engagement Director
Cavtera
Ottawa, ON · Kanata, ON
- Full-time
The Engagement Director will work closely with the Product Manager and Customer Success Manager to ensure strong delivery performance, product quality, and long-term client success.
Added 51 mins ago
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Vice President Operations
Nualtis
Montreal, QC
- Full-time
Nualtis' highly skilled team and 20+ year company history provides comprehensive pharmaceutical services to pharmaceutical partners, including R&D, analytical method development, clinical…
Added 51 mins ago
MI
Senior Associate Director, Investor Delivery
MUFG Investor Services
Toronto, ON
- $90,000 to $132,000 CAD / year
- Full-time
MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks…
Added 51 mins ago
F
Bilingual Client Relationship Manager
Futurpreneur
Toronto, ON
- $69,000 CAD / year
- Full-time
…des demandes de financement réussies pour les programmes et services de Futurpreneur, tout en maintenant un niveau exceptionnel de satisfaction de la clientèle et en vous assurant que les…

Cavtera

Commercial Manager

Ottawa, ON, Canada
Kanata, ON, Canada

$100,000 – $140,000 CAD · Full-time

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Job details

Pay: $100,000 – $140,000 CAD
Job type: Full-time
Apply by: Dec 5, 2026
Experience: 5–10 years of experience in account management, customer success, client relationship management, or commercial roles within professional services or consulting.
Posting language: English
Posted: Nov 5, 2026

Original job description

Commercial Manager

About Cavtera

Cavtera builds digital solutions that connect real-world operations with data, software, and decision-making. We work closely with clients to understand how their businesses operate on the ground, then translate those workflows into scalable applications and data systems using Palantir Foundry.

Our team operates with the pace, ownership, and adaptability of a startup while solving complex operational problems for established businesses. We work directly alongside our clients, from the field to the executive level, to build technology that delivers measurable improvements to how their businesses operate.

The Role

We’re looking for an experienced Commercial Manager to own and grow relationships with Cavtera’s existing clients, ensuring long-term customer satisfaction, retention, and commercial growth.

As a Commercial Manager, you’ll serve as the commercial lead for our existing client relationships. You’ll work closely with Engagement Managers and the Engagement Director to understand engagement performance, identify opportunities for expansion, and translate additional client needs into proposals, agreements, and new business.

While our Engagement Managers focus on delivering successful outcomes, you’ll focus on the broader customer relationship and its long-term commercial success. You’ll be responsible for nurturing executive relationships, understanding evolving business priorities, managing commercial discussions, and ensuring our clients continue to see value in their partnership with Cavtera.

This is not a traditional business development role focused on cold outreach or acquiring new customers. We’re looking for someone who thrives on building trusted, long-term partnerships, understands how to grow accounts organically, and can confidently navigate the commercial aspects of complex consulting engagements.

What You'll Do

Own existing client relationships: Build and maintain strong relationships with key stakeholders, decision-makers, and executives to establish Cavtera as a trusted, long-term partner.
Drive account growth: Identify and develop opportunities to expand existing engagements, increase account value, and deepen Cavtera’s involvement across client organizations.
Drive Strategic Executive Engagement: Maintain regular touch points with client leadership through business reviews, on-site visits, and industry events to reinforce value, build organizational trust, and identify growth opportunities.
Lead commercial discussions: Own the commercial aspects of existing client engagements, including pricing, contract extensions, scope expansions, retainer/support renewals, and negotiations.
Develop proposals and agreements: Prepare compelling proposals, statements of work, amendments, and commercial agreements that translate identified opportunities into new business.
Partner with Engagement Managers: Work closely with EMs to understand delivery progress, client needs, and emerging opportunities, taking ownership of the commercial process when additional scope is identified.
Champion customer success: Proactively monitor client satisfaction, understand evolving business priorities, and ensure customers recognize the value of their partnership with Cavtera.
Manage account strategy: Develop and maintain account plans that identify key stakeholders, commercial opportunities, engagement risks, and long-term growth potential.
Coordinate across teams: Collaborate with the Engagement Director, Engagement Managers, Product Manager, and executive leadership to align commercial commitments with delivery capabilities and client expectations.
Protect and grow recurring business: Anticipate contract expirations, proactively manage retainer/support renewals and extensions, and identify risks to account retention before they become critical.
Champion Cavtera’s values: Build authentic partnerships grounded in trust, accountability, and a genuine commitment to delivering meaningful business outcomes.

What We're Looking For

5–10 years of experience in account management, customer success, client relationship management, or commercial roles within professional services or consulting.
Proven experience growing existing client accounts through relationship development, engagement expansion, and commercial negotiations.
Exceptional relationship-building skills, with the ability to establish trust and credibility with senior executives and decision-makers.
Strong commercial acumen, including experience with pricing, proposals, statements of work, contract negotiations, and account profitability.
Experience managing complex B2B client relationships with multiple stakeholders and long sales or decision-making cycles.
Excellent communication and presentation skills, with the confidence to lead executive-level discussions and represent Cavtera professionally.
Strong organizational skills and the ability to manage multiple client relationships, commercial opportunities, and competing priorities.
A proactive, relationship-first approach to identifying opportunities and solving customer challenges.
The ability to collaborate effectively with delivery teams while maintaining clear ownership of commercial responsibilities.
A high degree of autonomy, accountability, and comfort operating in a fast-paced, growing organization.
Willingness to regularly travel to client sites, industry events, and strategic client engagements.

Nice To Have

Experience in technology consulting, software development services, digital transformation, or enterprise technology.
Background in account management or client relationship leadership at a large consulting or professional services firm.
Experience in construction, infrastructure, manufacturing, or other operationally complex industries.
Established experience managing large enterprise accounts and relationships with C-suite executives.
Familiarity with Palantir Foundry or enterprise software platforms.
Experience developing account growth strategies and building Commercial processes within a growing organization.
Experience working alongside project delivery teams in a professional services environment.

Salary Range

$100,000 – $140,000 CAD

Compensation is commensurate with experience. The final offer will be determined based on the candidate’s specific skills, commercial experience, and relevant industry knowledge.

We may use AI-enabled tools to support a fair and efficient recruitment process. All results are reviewed by a Recruiter.

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More about this job

Responsibilities

Own and strengthen existing client relationships, drive account growth, and lead commercial discussions, including pricing, renewals, scope expansions, proposals, and contract negotiations. Coordinate with delivery and leadership teams to align client needs with delivery capabilities, protect recurring business, and ensure long-term customer satisfaction.

Requirements

Candidates should have 5–10 years of experience in account management, customer success, client relationship management, or commercial roles in professional services or consulting, with a record of growing existing accounts. They should bring strong executive relationship-building, negotiation, communication, organizational, and collaboration skills, and be willing to travel regularly to client sites and events.

Skills

Account Management
Customer Success
Account Growth
Commercial Negotiation
Pricing
Proposal Development
Statement of Work Development
Contract Management
Executive Relationship Building
Account Strategy
Stakeholder Management
Customer Retention
Commercial Acumen
Client Presentation
Cross-Functional Collaboration

Visa sponsorship

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Keywords

Palantir Foundry
Technology Consulting
Professional Services
Digital Transformation
Enterprise Technology
Account Management
Customer Success
Commercial Management
Account Growth
Executive Engagement
Commercial Negotiations
Pricing
Proposals
Statements Of Work
Contract Extensions
Scope Expansion
Retainer Renewals
Support Renewals
Account Planning
Account Profitability
Customer Retention
B2B Relationships
Enterprise Accounts
Construction
Infrastructure
Manufacturing
Client Satisfaction
Engagement Management

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