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Added 3 mins ago
CI
Health Care Aide (2026-1272)
Carewest Innovative Healthcare
Calgary, AB
- Part-time
- Temporary
Reporting directly to the Director of Care, the Health Care Aide (HCA) is a regulated member of the interprofessional health care team who provides ongoing client care. The HCA observes,…
Added 3 mins ago
Manager, Student Leadership
Georgian College
ON
Reporting to the Associate Director, Student and Campus Life, the Manager, Student Leadership provides leadership and operational oversight of student governance, student leadership and…
Added 3 mins ago
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Senior Director, Business Transformation, Trust Co.
BMO
Toronto, ON · FCP
- Full-time
The Senior Director, Business Transformation, Trust Co., leads the Trust Company's strategic growth, innovation, and transformation agenda. Responsible for identifying and executing…
Added 3 mins ago
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Senior Director, Business Enablement, Trust Co.
BMO
Toronto, ON · FCP
- Full-time
The Senior Director, Business Enablement, Trust Co., is responsible for driving operational excellence and enabling the execution of the Trust Company's strategic priorities through the…
Added 19 mins ago
Pharmacy Assistant
Winnipeg Regional Health Authority
Steinbach, MB
Reporting to the Director of Pharmacy and Manager of Pharmacy, the Pharmacy Assistant supports the drug distribution services of Pharmacy Departments in the region through the performance…
Added 19 mins ago
Research Solutions & Technical Enablement Lead
University of Toronto
Toronto, ON
Under the general directionof the Executive Director, DSI, the Research Solutions & Technical Enablement Lead will develop technical application implementation plans and determine key…
Added 19 mins ago
BC
Ultrasound Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Director of Diagnostic Imaging you will be responsible for performing Diagnostic Ultrasound procedures in accordance with the policies and procedures and College guidelines…
Added 19 mins ago
CO
Fire Prevention Officer
City of Niagara Falls
Niagara Falls, ON
- $112,664 to $115,914 CAD / year
- Full-time
…Difficult problems and controversial decisions are referred to the Director of Fire Prevention. Performance will be evaluated on the soundness of approach and judgement, conformance with…
Added 19 mins ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Director, Quality, Patient Safety & Experience, this position collaborates with clinical and corporate leadership to work on initiatives targeting improvements in…
Added 19 mins ago
TR
Director Faculty Relations and Employment Counsel
Thompson Rivers University
Kamloops, BC
- $140,000 to $160,000 CAD / year
- Full-time
Reporting jointly to the Provost and Vice-President Academic and the Associate Vice-President, People and Culture, the Director, Faculty Relations and Employment Counsel is a key member of…
Added 19 mins ago
TW
Portfolio Coordinator
Trialto Wine Group Ltd.
Vancouver, BC
- Full-time
The Portfolio & Marketing Coordinator works closely with the Brand Portfolio Directors, Sales Director and Sales team to support the execution of sales and marketing activities across…
Added 19 mins ago
BC
Ultrasound Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Director of Diagnostic Imaging you will be responsible for performing Diagnostic Ultrasound procedures in accordance with the policies and procedures and College guidelines…
Added 19 mins ago
BC
Pharmacy Technician
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Director, Pharmacy, you will be responsible for providing a variety of services including medication distribution, (order entry, dispensing, checking and delivery),…
Added 19 mins ago
AN
Director of Finance and Operations
Autism Nova Scotia
Halifax, NS
- Full-time
We're looking for a Director of Finance and Operations to join our leadership team!
Added 19 mins ago
CS
Business Development Representative (BDR)
Celestial Systems Inc.
Vancouver, BC
- Full-time
Experience supporting long, enterprise sales cycles.
Added 19 mins ago
BC
Ultrasound Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Director of Diagnostic Imaging you will be responsible for performing Diagnostic Ultrasound procedures in accordance with the policies and procedures and College guidelines…
Added 19 mins ago
T
Customer Services Representative (VDR) (2)
TransPerfect
Toronto, ON
- Full-time
Are you an experienced and passionate customer services professional? Do you enjoy supporting users and providing an excellent service experience? If so, look no further.
Added 19 mins ago
AB
Team Leader, Customer Service
AGA Benefit Solutions
Montreal, QC
- Full-time
Are you a natural problem-solver with a talent for bringing colleagues together and the experience to get things moving? Put your group insurance expertise to work in a role where your…
Added 34 mins ago
UH
Unit Clerk - Respiratory Day Program and Psychology Services
University Health Network
Toronto, ON
- Contract
Reports to: Programs Manager and Director of Professional Practice
Added 34 mins ago
UH
Nurse Practitioner - Spine and Other Program Needs
University Health Network
Toronto, ON
- Full-time
Three to five years nursing experience in an acute treatment centre with neurosurgery/ spine/ oncology/ neuro-interventional/ neurology patient population; familiarity with spinal and…
Added 34 mins ago
AH
Administrative Assistant, Home Care
Acclaim Health
Oakville, ON
- Full-time
Provides confidential administrative support to the Director and Senior Manager, within Health Services.
Added 34 mins ago
OR
Human Resources Business Partner
OSL Retail Services Inc
Mississauga, ON
- Other
…concerns, and partners with leadership to enhance employee experience, engagement, and operational efficiency. By leveraging data insights and best practices, the HRBP plays a critical role…
Added 34 mins ago
S
Sales Engineer III
Solink
Remote, Canada
- $172,000 to $200,000 CAD / year
- Full-time
- Remote
Experience in sales, preferably as an Account Executive, Sales Engineer, or in a customer-facing technical role
Added 34 mins ago
D
AEO & SEO Strategist (Remote Canada)
Directive
Remote, Canada
- Full-time
- Remote
Strategists will work closely with their Associate Director (AsD) when roadblocks arise that impact their strategy and goal attainment.
Added 34 mins ago
D
GEO & SEO Strategist (Remote Canada)
Directive
Remote, Canada
- Full-time
- Remote
Strategists will work closely with their Associate Director (AsD) when roadblocks arise that impact their strategy and goal attainment.

Cavtera

Engagement Director

Ottawa, ON, Canada
Kanata, ON, Canada

$140,000 – $180,000 CAD · Full-time

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Job details

Pay: $140,000 – $180,000 CAD
Job type: Full-time
Apply by: Dec 5, 2026
Experience: 7-15 years of experience in client delivery, professional services, consulting, or a similar client-facing leadership environment.
Posting language: English
Posted: Nov 5, 2026

Original job description

About Cavtera

Cavtera builds digital solutions that connect real-world operations with data, software, and decision-making. We work closely with clients to understand how their businesses operate on the ground, then translate those workflows into scalable applications and data systems using Palantir Foundry.

Our team operates with the pace, ownership, and adaptability of a startup while solving complex operational problems for established businesses. We work directly alongside our clients, from the field to the executive level, to build technology that delivers measurable improvements to how their businesses operate.

The Role

The Engagement Director will work closely with the Product Manager and Customer Success Manager to ensure strong delivery performance, product quality, and long-term client success.

As the Engagement Director, you’ll be responsible for the day-to-day people management, mentorship, and performance of the Engagement Manager team, while providing oversight across our portfolio of client engagements. You’ll ensure our teams consistently deliver meaningful business outcomes, maintain strong client relationships, and meet our standards for quality and accountability.

We’re looking for an experienced leader who understands complex client delivery environments, knows how to develop high-performing teams, and can establish the structure and processes needed to scale an organization. You’ll serve as the primary escalation point for Engagement Managers, help navigate challenging client situations, and work closely with leadership to ensure our engagements remain successful and commercially healthy.

This is a strong fit for someone who enjoys developing people, solving complex delivery challenges, and building the foundations of a high-performing organization in a fast-growing company.

What You'll Do

Lead Engagement Managers: Own the day-to-day people management of the EM team, including performance, workload balancing, team health, individual development, and accountability.
Coach and develop the team: Provide mentorship, identify skill gaps, and upskill Engagement Managers in delivery management, client communication, product thinking, and leadership.
Oversee engagement delivery: Maintain visibility across client engagements, ensuring teams consistently meet delivery commitments, quality standards, and intended business outcomes.
Serve as the escalation path: Act as the primary escalation point for Engagement Managers, helping resolve complex client challenges, delivery risks, resource conflicts, and issues requiring leadership intervention.
Establish delivery standards: Develop and continuously improve engagement management processes, operating procedures, and best practices to drive consistency and scalability.
Own engagement portfolio performance: Oversee commercial health, scope management, resource utilization, and profitability across client engagements.
Support accounts receivable: Partner with Engagement Managers and Finance to resolve outstanding receivables, address client payment issues, and support timely collection.
Strengthen client relationships: Build and maintain relationships with key client stakeholders and executives, supporting Engagement Managers in maintaining alignment, confidence, and satisfaction.
Build a high-performing organization: Support hiring, onboarding, performance reviews, career development, and succession planning as the team grows.
Support engagement growth: Work with Engagement Managers and leadership to identify expansion opportunities, strengthen existing partnerships, and support sustainable revenue growth.
Champion Cavtera’s operating principles: Reinforce Field First, Ruthless Simplicity, Match Reality, and first-principles thinking to ensure our solutions reflect how businesses actually operate.

What We're Looking For

7-15 years of experience in client delivery, professional services, consulting, or a similar client-facing leadership environment.
Proven experience directly managing, mentoring, and developing high-performing teams.
Strong understanding of project and engagement management principles, including delivery planning, resource allocation, scope management, and risk-mitigation.
Experience overseeing multiple client engagements or projects simultaneously, with accountability for delivery performance and commercial outcomes.
Strong leadership and coaching skills, with the ability to develop individuals, address performance challenges, and build a culture of ownership and – accountability.
Excellent client relationship management and communication skills, including experience working with senior stakeholders and executives.
Strong judgment and problem-solving abilities, with the confidence to navigate escalations, resolve conflicts, and make difficult decisions.
Experience establishing and improving operational processes to support organizational growth and consistent service delivery.
Commercial awareness, including an understanding of engagement profitability, resource utilization, and financial performance.
A high degree of autonomy, adaptability, and comfort operating in a fast-paced, growing organization.
Willingness to periodically travel to client sites to support engagement delivery and strengthen client relationships.

Nice To Have

Experience in customer success, including client retention strategies, account health management, and long-term value realization.
Experience in software development, digital transformation, or technology consulting environments.
Experience working at a large consulting or professional services firm.
Familiarity with software product management principles and modern software delivery practices.
Experience scaling a professional services or consulting organization through periods of rapid growth.
Experience in the construction, infrastructure, or industrial sectors.
Experience building leadership development programs, mentoring frameworks, or structured career progression pathways.
Familiarity with Palantir Foundry or enterprise software implementation projects.

Salary Range

$140,000 – $180,000 CAD

Compensation is commensurate with experience. The final offer will be determined based on the candidate’s specific skills, technical proficiency, and relevant industry experience.

We may use AI-enabled tools to support a fair and efficient recruitment process. All results are reviewed by a Recruiter.

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More about this job

Responsibilities

Lead, coach, and develop the Engagement Manager team while overseeing delivery quality, client relationships, and outcomes across the engagement portfolio. Manage escalations, delivery standards, commercial health, receivables, and growth opportunities while helping scale Cavtera’s organization and client partnerships.

Requirements

Candidates should have 7–15 years of experience in client delivery, professional services, consulting, or a similar client-facing leadership environment, with a record of managing and developing high-performing teams. They should bring strong engagement and commercial management, executive communication, problem-solving, and process improvement skills, and be comfortable working autonomously in a fast-growing organization and periodically traveling to client sites.

Skills

People Management
Team Coaching And Development
Engagement Management
Project Delivery
Resource Allocation
Scope Management
Risk Mitigation
Commercial Performance Management
Escalation Management
Operational Process Improvement
Executive Communication
Accounts Receivable Support
Customer Success
Software Product Management
Palantir Foundry

Visa sponsorship

Not detected in the job text

Keywords

Palantir Foundry
Client Delivery
Professional Services
Consulting
Engagement Management
Project Management
People Management
Team Development
Delivery Planning
Resource Allocation
Scope Management
Risk Mitigation
Executive Stakeholders
Escalation Management
Commercial Health
Engagement Profitability
Resource Utilization
Accounts Receivable
Customer Success
Client Retention
Product Management
Software Development
Digital Transformation
Enterprise Software Implementation
Operational Processes
Construction
Infrastructure
Industrial Sectors

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