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Added 6 mins ago
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General Production (Blown Film)
Winpak
Winnipeg, MB
- Full-time
…rotating shift. Reporting to the Operator or the Shift Supervisor/Lead hand, the General Production position is responsible for assisting with the safe operation of blown film production…
Added 6 mins ago
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Clinical Manager, 2E RCC UHN
Trillium Health Partners
ON · ON, Canada
- Full-time
Actively lead components of and support the overall execution of the Program work plan.
Added 6 mins ago
MF
Director, Pod Owner
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
Lead and develop pod team members through regular 1:1s, clear expectations, timely feedback, and coaching to improve outcomes and delivery maturity; leverage Chapters for upskilling and…
Added 6 mins ago
FS
Shift Leader - Firehouse Subs Quispamsis
Firehouse Subs - NB, PEI, NS
Quispamsis, NB
- Full-time
…overseeing a team in all aspects of restaurant operations. They will lead, mentor, and support the restaurant team and consistently motivate the team to achieve the highest standard of…
Added 6 mins ago
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Product Manager
TD
Toronto, ON
- Full-time
…through innovative credit products and offerings. The role will lead the development of new credit product offerings and credit strategies, taking opportunities from initial concept through…
Added 6 mins ago
HR
Registered Nurse Critical Care 6 East Certificate Required
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
…are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability…
Added 6 mins ago
C
Sales Consultant (6 month contract)
Chartwell
Brockville, ON
- Full-time
Lead the end-to-end sales process from inquiry to move-in, ensuring timely follow-up and high conversion rates
Added 6 mins ago
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Thrift Store Clerk
The Salvation Army Canada and Bermuda Territory
Acton, ON
- Part-time
Lead by example, by demonstrating a strong work ethic and a willingness to learn and be flexible in the face of change.
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Senior Fisheries Biologist
Arcadis
Markham, ON
- Full-time
We are seeking a Senior Fisheries Biologist with 10 or more years of experience to support and lead aquatic ecology and fisheries assessment projects across Ontario and potentially…
Added 21 mins ago
UO
Department Secretary
University of Victoria
Victoria, BC
- Full-time
Added 21 mins ago
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Independent Sales Representatives
Giant Art
Montreal, QC
- Contract
…customization capabilities, competitive pricing, and reliable lead times, we offer design professionals the flexibility to bring virtually any creative vision to…
Added 21 mins ago
DH
Franchise Development
Dream Hospitality Group
Laval, QC
- Full-time
Sales skills with a track record in lead generation, pipeline management, and closing agreements
Added 21 mins ago
TI
Business Analyst
Teckhorizon Inc
Toronto, ON
- Contract
Lead business analysis activities to assess business problems and opportunities and translate them into clear, actionable requirements.
Added 21 mins ago
MI
Senior Manager, Fund Accounting, Private Markets
MUFG Investor Services
Vancouver, BC
- $105,000 to $154,000 CAD / year
- Full-time
Lead planning meetings to coordinate deliverables, manage priorities and ensure deadlines are met.
Added 21 mins ago
QW
Palo Alto Prisma SD-WAN Architect
Quantum World Technologies Inc.
Canada
- Contract
Prepare migration runbooks, rollback plans, SOPs, and lead architecture reviews and customer workshops.
Added 21 mins ago
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Nursing Retention and Recruitment Specialist
Registered Nurses' Association of Ontario (RNAO)
ON · Ontario, Canada
- Temporary
This position will lead the Ministry of Health (MOH) initiatives to support retention and recruitment in Northern and Indigenous Workplaces. Reporting to RNAO’s Director of Membership and…
Added 21 mins ago
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Technical Program Associate or Manager
Jobgether
Canada
- Full-time
You will lead the technical implementation of new programs, ensuring that the systems supporting recipient data collection, verification, payments, and monitoring work effectively.
Added 21 mins ago
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Sexual Violence Coordinator
Miramichi Safe Harbour Sexual Violence Services
Miramichi, NB
- Full-time
Seamless Referral Loops: Coordinate with the Lead DV Outreach Worker to implement shared, genderinclusive screening tools, ensuring smooth warm-transfers between programs without duplicate…
Added 21 mins ago
ES
Data Architect (Snowflake, DBT & AWS Focused)
Enterprise Solutions Inc.
Markham, ON
- Contract
Experience in architecting lead migration of workloads from Cloudera to Snowflake
Added 21 mins ago
SR
Senior Maintenance and Reliability Engineer
Steel Reef
Calgary, AB
- Full-time
The successful candidate will provide technical support to field operations and maintenance teams, lead complex troubleshooting and reliability initiatives, and contribute to the ongoing…
Added 21 mins ago
GS
Human Resources Manager
GSU-Greater Sudbury Utilities
Sudbury, ON
- Full-time
Reporting to the Vice President, Human Resources & Safety, you will lead the labour relations function while helping translate organizational priorities into practical HR strategies,…
Added 21 mins ago
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Senior Specialist - Software Engineering
LTM
ON · Ontario, Canada
- $81,325 to $110,000 CAD / year
- Full-time
Lead end to end automation projects leveraging UiPath technologies Design robust reusable and secure automation components adhering to best practices Collaborate with business stakeholders…
Added 21 mins ago
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Engagement Director
Cavtera
Ottawa, ON · Kanata, ON
- Full-time
Lead Engagement Managers: Own the day-to-day people management of the EM team, including performance, workload balancing, team health, individual development, and accountability.
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Vice President Operations
Nualtis
Montreal, QC
- Full-time
…for a leader who thrives in a scaling environment. You will lead a team of production staff with a mandate to grow, overseeing all operational activities including upstream manufacturing,…
Added 21 mins ago
BI
PeopleSoft HCM Technical Delivery Lead
BURGEON IT SERVICES
Mississauga, ON
- Contract
Position: PeopleSoft HCM Technical Delivery Lead

Cavtera

Engagement Director

Ottawa, ON, Canada
Kanata, ON, Canada

$140,000 – $180,000 CAD · Full-time

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Job details

Pay: $140,000 – $180,000 CAD
Job type: Full-time
Apply by: Dec 5, 2026
Experience: 7-15 years of experience in client delivery, professional services, consulting, or a similar client-facing leadership environment.
Posting language: English
Posted: Nov 5, 2026

Original job description

About Cavtera

Cavtera builds digital solutions that connect real-world operations with data, software, and decision-making. We work closely with clients to understand how their businesses operate on the ground, then translate those workflows into scalable applications and data systems using Palantir Foundry.

Our team operates with the pace, ownership, and adaptability of a startup while solving complex operational problems for established businesses. We work directly alongside our clients, from the field to the executive level, to build technology that delivers measurable improvements to how their businesses operate.

The Role

The Engagement Director will work closely with the Product Manager and Customer Success Manager to ensure strong delivery performance, product quality, and long-term client success.

As the Engagement Director, you’ll be responsible for the day-to-day people management, mentorship, and performance of the Engagement Manager team, while providing oversight across our portfolio of client engagements. You’ll ensure our teams consistently deliver meaningful business outcomes, maintain strong client relationships, and meet our standards for quality and accountability.

We’re looking for an experienced leader who understands complex client delivery environments, knows how to develop high-performing teams, and can establish the structure and processes needed to scale an organization. You’ll serve as the primary escalation point for Engagement Managers, help navigate challenging client situations, and work closely with leadership to ensure our engagements remain successful and commercially healthy.

This is a strong fit for someone who enjoys developing people, solving complex delivery challenges, and building the foundations of a high-performing organization in a fast-growing company.

What You'll Do

Lead Engagement Managers: Own the day-to-day people management of the EM team, including performance, workload balancing, team health, individual development, and accountability.
Coach and develop the team: Provide mentorship, identify skill gaps, and upskill Engagement Managers in delivery management, client communication, product thinking, and leadership.
Oversee engagement delivery: Maintain visibility across client engagements, ensuring teams consistently meet delivery commitments, quality standards, and intended business outcomes.
Serve as the escalation path: Act as the primary escalation point for Engagement Managers, helping resolve complex client challenges, delivery risks, resource conflicts, and issues requiring leadership intervention.
Establish delivery standards: Develop and continuously improve engagement management processes, operating procedures, and best practices to drive consistency and scalability.
Own engagement portfolio performance: Oversee commercial health, scope management, resource utilization, and profitability across client engagements.
Support accounts receivable: Partner with Engagement Managers and Finance to resolve outstanding receivables, address client payment issues, and support timely collection.
Strengthen client relationships: Build and maintain relationships with key client stakeholders and executives, supporting Engagement Managers in maintaining alignment, confidence, and satisfaction.
Build a high-performing organization: Support hiring, onboarding, performance reviews, career development, and succession planning as the team grows.
Support engagement growth: Work with Engagement Managers and leadership to identify expansion opportunities, strengthen existing partnerships, and support sustainable revenue growth.
Champion Cavtera’s operating principles: Reinforce Field First, Ruthless Simplicity, Match Reality, and first-principles thinking to ensure our solutions reflect how businesses actually operate.

What We're Looking For

7-15 years of experience in client delivery, professional services, consulting, or a similar client-facing leadership environment.
Proven experience directly managing, mentoring, and developing high-performing teams.
Strong understanding of project and engagement management principles, including delivery planning, resource allocation, scope management, and risk-mitigation.
Experience overseeing multiple client engagements or projects simultaneously, with accountability for delivery performance and commercial outcomes.
Strong leadership and coaching skills, with the ability to develop individuals, address performance challenges, and build a culture of ownership and – accountability.
Excellent client relationship management and communication skills, including experience working with senior stakeholders and executives.
Strong judgment and problem-solving abilities, with the confidence to navigate escalations, resolve conflicts, and make difficult decisions.
Experience establishing and improving operational processes to support organizational growth and consistent service delivery.
Commercial awareness, including an understanding of engagement profitability, resource utilization, and financial performance.
A high degree of autonomy, adaptability, and comfort operating in a fast-paced, growing organization.
Willingness to periodically travel to client sites to support engagement delivery and strengthen client relationships.

Nice To Have

Experience in customer success, including client retention strategies, account health management, and long-term value realization.
Experience in software development, digital transformation, or technology consulting environments.
Experience working at a large consulting or professional services firm.
Familiarity with software product management principles and modern software delivery practices.
Experience scaling a professional services or consulting organization through periods of rapid growth.
Experience in the construction, infrastructure, or industrial sectors.
Experience building leadership development programs, mentoring frameworks, or structured career progression pathways.
Familiarity with Palantir Foundry or enterprise software implementation projects.

Salary Range

$140,000 – $180,000 CAD

Compensation is commensurate with experience. The final offer will be determined based on the candidate’s specific skills, technical proficiency, and relevant industry experience.

We may use AI-enabled tools to support a fair and efficient recruitment process. All results are reviewed by a Recruiter.

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More about this job

Responsibilities

Lead, coach, and develop the Engagement Manager team while overseeing delivery quality, client relationships, and outcomes across the engagement portfolio. Manage escalations, delivery standards, commercial health, receivables, and growth opportunities while helping scale Cavtera’s organization and client partnerships.

Requirements

Candidates should have 7–15 years of experience in client delivery, professional services, consulting, or a similar client-facing leadership environment, with a record of managing and developing high-performing teams. They should bring strong engagement and commercial management, executive communication, problem-solving, and process improvement skills, and be comfortable working autonomously in a fast-growing organization and periodically traveling to client sites.

Skills

People Management
Team Coaching And Development
Engagement Management
Project Delivery
Resource Allocation
Scope Management
Risk Mitigation
Commercial Performance Management
Escalation Management
Operational Process Improvement
Executive Communication
Accounts Receivable Support
Customer Success
Software Product Management
Palantir Foundry

Visa sponsorship

Not detected in the job text

Keywords

Palantir Foundry
Client Delivery
Professional Services
Consulting
Engagement Management
Project Management
People Management
Team Development
Delivery Planning
Resource Allocation
Scope Management
Risk Mitigation
Executive Stakeholders
Escalation Management
Commercial Health
Engagement Profitability
Resource Utilization
Accounts Receivable
Customer Success
Client Retention
Product Management
Software Development
Digital Transformation
Enterprise Software Implementation
Operational Processes
Construction
Infrastructure
Industrial Sectors

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