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IS
QE Lead
Iris Software Inc.
Toronto, ON
- Contract
Partner with development, product, architecture and security teams throughout the software delivery lifecycle.
Added just now
IS
Quality Engineering Lead
Iris Software Inc.
Toronto, ON
- Contract
Collaborate closely with Development, Product, Architecture, Security, and DevOps teams throughout the SDLC.
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Sales Development Representative
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Mississauga, ON
- Full-time
We are looking for a confident, results-driven Sales Development Representative to generate qualified sales opportunities with healthcare practices.
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Principal, Trade Support
GlassRatner
Toronto, ON
- Full-time
…with a transformation mindset. The successful candidate will lead a globally distributed team while helping to build the next generation operating model for Trade Support, partnering…
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TM
Senior Electrical Engineering Specialist
Trudell Medical International
Kitchener, ON
- $105,000 to $130,000 CAD / year
- Full-time
The Senior Electrical Engineering Specialist is responsible for leading the electrical development activities for advanced medical device products while providing technical leadership of…
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Product Manager
Cavtera
Ottawa, ON · Kanata, ON
- Full-time
Lead product discovery: Facilitate workshops and stakeholder discussions to understand business needs, validate assumptions, and define clear requirements.
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Commercial Manager
Cavtera
Ottawa, ON · Kanata, ON
- Full-time
As a Commercial Manager, you’ll serve as the commercial lead for our existing client relationships. You’ll work closely with Engagement Managers and the Engagement Director to understand…
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TL
Senior Style Advisor
The Latest Scoop
Ottawa, ON
- $19 to $30 CAD / hour
- Full-time
As a Senior Style Advisor, you’ll lead by example on the sales floor. You’ll create personalized shopping experiences, take ownership of your sales performance, and help fellow Style…
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Senior Business Analyst
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
…technology-enabled solutions. The role works closely with business leaders, product owners, architects, developers, and project teams to ensure solutions align with organizational…
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Senior Manager, Licensing & Account Management – NBA Canada
National Basketball Association (NBA)
Toronto, ON
- Full-time
The Manager, Licensing & Partnerships is responsible for the day-to-day management of licensee relationships and the development of new business opportunities across the NBA and WNBA…
Added 15 mins ago
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Director, Pod Owner
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
Partner with Product and Delivery Chapters on talent planning (skills gaps, development priorities, and future capability needs), providing input to staffing and succession discussions
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Product Manager
TD
Toronto, ON
- Full-time
…through innovative credit products and offerings. The role will lead the development of new credit product offerings and credit strategies, taking opportunities from initial concept through…
Added 30 mins ago
J
Technical Program Associate or Manager
Jobgether
Canada
- Full-time
At least 3 years of professional experience in a relevant field, such as project management, product management, data analytics, international development, or management consulting.
Added 30 mins ago
ES
Data Architect (Snowflake, DBT & AWS Focused)
Enterprise Solutions Inc.
Markham, ON
- Contract
Experience in architecting lead migration of workloads from Cloudera to Snowflake
Added 30 mins ago
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Engagement Director
Cavtera
Ottawa, ON · Kanata, ON
- Full-time
Lead Engagement Managers: Own the day-to-day people management of the EM team, including performance, workload balancing, team health, individual development, and accountability.
Added 30 mins ago
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Vice President Operations
Nualtis
Montreal, QC
- Full-time
Nualtis is a leading drug delivery company focused on the development and manufacturing of oral thin films. Nualtis is on a strong growth trajectory. The company enters a significant…
Added 30 mins ago
IJ
Salesperson
Importation Judecor Inc.
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…collaborate closely with clients to ensure reliable service and product…
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MA
Institutional Investments Sales Leader
Marsh Agency
Montreal, QC
- Full-time
…tailored to the unique needs of institutional clients. You will lead client engagement efforts, foster trusted advisor relationships, and collaborate closely with Mercer’s investment…
Added 1 hour ago
IG
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Insight Global
Canada
- Contract
Help lead and facilitate internal testing triage meetings with Product & Technology and the Value Added Service Team.
Added 1 hour ago
JR
Line Cook / Kitchen Leader - JOEY Kenaston
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Winnipeg, MB
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…intensity, excitement and energy. Through our culture of people development, we are committed to the continuous learning and growth of our…
Added 1 hour ago
MA
Client Relationship Management - Lead Specialist
Marsh Agency
Montreal, QC
- Full-time
As a Client Relationship Management Lead specialist, you will play a key role in client relationship management for the key clients within Marsh’s Affinity Practice. Marsh helps clients…
Added 1 hour ago
MA
Institutional Investment Sales Leader
Marsh Agency
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- Full-time
…tailored to the unique needs of institutional clients. You will lead client engagement efforts, foster trusted advisor relationships, and collaborate closely with Marsh's investment…
Added 1 hour ago
Line Cook / Kitchen Leader - JOEY Kenaston
JOEY Restaurants
Winnipeg, MB
…intensity, excitement and energy. Through our culture of people development, we are committed to the continuous learning and growth of our…
Added 1 hour ago
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Staff AI Engineer
Jobgether
Canada
- Full-time
Lead the technical design, development, and delivery of major AI initiatives, including AI-powered assistants, contextual data systems, and generative AI features.
Added 1 hour ago
MA
Senior Investment Technical Products Sales
Marsh Agency
Toronto, ON
- Full-time
We are seeking a talented individual to join our Investment Product Specialist and Sales team , part of our Investments and Retirement business at Marsh . This role will be based in…

Cavtera

Engagement Director

Ottawa, ON, Canada
Kanata, ON, Canada

$140,000 – $180,000 CAD · Full-time

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Job details

Pay: $140,000 – $180,000 CAD
Job type: Full-time
Apply by: Dec 5, 2026
Experience: 7-15 years of experience in client delivery, professional services, consulting, or a similar client-facing leadership environment.
Posting language: English
Posted: Nov 5, 2026

Original job description

About Cavtera

Cavtera builds digital solutions that connect real-world operations with data, software, and decision-making. We work closely with clients to understand how their businesses operate on the ground, then translate those workflows into scalable applications and data systems using Palantir Foundry.

Our team operates with the pace, ownership, and adaptability of a startup while solving complex operational problems for established businesses. We work directly alongside our clients, from the field to the executive level, to build technology that delivers measurable improvements to how their businesses operate.

The Role

The Engagement Director will work closely with the Product Manager and Customer Success Manager to ensure strong delivery performance, product quality, and long-term client success.

As the Engagement Director, you’ll be responsible for the day-to-day people management, mentorship, and performance of the Engagement Manager team, while providing oversight across our portfolio of client engagements. You’ll ensure our teams consistently deliver meaningful business outcomes, maintain strong client relationships, and meet our standards for quality and accountability.

We’re looking for an experienced leader who understands complex client delivery environments, knows how to develop high-performing teams, and can establish the structure and processes needed to scale an organization. You’ll serve as the primary escalation point for Engagement Managers, help navigate challenging client situations, and work closely with leadership to ensure our engagements remain successful and commercially healthy.

This is a strong fit for someone who enjoys developing people, solving complex delivery challenges, and building the foundations of a high-performing organization in a fast-growing company.

What You'll Do

Lead Engagement Managers: Own the day-to-day people management of the EM team, including performance, workload balancing, team health, individual development, and accountability.
Coach and develop the team: Provide mentorship, identify skill gaps, and upskill Engagement Managers in delivery management, client communication, product thinking, and leadership.
Oversee engagement delivery: Maintain visibility across client engagements, ensuring teams consistently meet delivery commitments, quality standards, and intended business outcomes.
Serve as the escalation path: Act as the primary escalation point for Engagement Managers, helping resolve complex client challenges, delivery risks, resource conflicts, and issues requiring leadership intervention.
Establish delivery standards: Develop and continuously improve engagement management processes, operating procedures, and best practices to drive consistency and scalability.
Own engagement portfolio performance: Oversee commercial health, scope management, resource utilization, and profitability across client engagements.
Support accounts receivable: Partner with Engagement Managers and Finance to resolve outstanding receivables, address client payment issues, and support timely collection.
Strengthen client relationships: Build and maintain relationships with key client stakeholders and executives, supporting Engagement Managers in maintaining alignment, confidence, and satisfaction.
Build a high-performing organization: Support hiring, onboarding, performance reviews, career development, and succession planning as the team grows.
Support engagement growth: Work with Engagement Managers and leadership to identify expansion opportunities, strengthen existing partnerships, and support sustainable revenue growth.
Champion Cavtera’s operating principles: Reinforce Field First, Ruthless Simplicity, Match Reality, and first-principles thinking to ensure our solutions reflect how businesses actually operate.

What We're Looking For

7-15 years of experience in client delivery, professional services, consulting, or a similar client-facing leadership environment.
Proven experience directly managing, mentoring, and developing high-performing teams.
Strong understanding of project and engagement management principles, including delivery planning, resource allocation, scope management, and risk-mitigation.
Experience overseeing multiple client engagements or projects simultaneously, with accountability for delivery performance and commercial outcomes.
Strong leadership and coaching skills, with the ability to develop individuals, address performance challenges, and build a culture of ownership and – accountability.
Excellent client relationship management and communication skills, including experience working with senior stakeholders and executives.
Strong judgment and problem-solving abilities, with the confidence to navigate escalations, resolve conflicts, and make difficult decisions.
Experience establishing and improving operational processes to support organizational growth and consistent service delivery.
Commercial awareness, including an understanding of engagement profitability, resource utilization, and financial performance.
A high degree of autonomy, adaptability, and comfort operating in a fast-paced, growing organization.
Willingness to periodically travel to client sites to support engagement delivery and strengthen client relationships.

Nice To Have

Experience in customer success, including client retention strategies, account health management, and long-term value realization.
Experience in software development, digital transformation, or technology consulting environments.
Experience working at a large consulting or professional services firm.
Familiarity with software product management principles and modern software delivery practices.
Experience scaling a professional services or consulting organization through periods of rapid growth.
Experience in the construction, infrastructure, or industrial sectors.
Experience building leadership development programs, mentoring frameworks, or structured career progression pathways.
Familiarity with Palantir Foundry or enterprise software implementation projects.

Salary Range

$140,000 – $180,000 CAD

Compensation is commensurate with experience. The final offer will be determined based on the candidate’s specific skills, technical proficiency, and relevant industry experience.

We may use AI-enabled tools to support a fair and efficient recruitment process. All results are reviewed by a Recruiter.

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More about this job

Responsibilities

Lead, coach, and develop the Engagement Manager team while overseeing delivery quality, client relationships, and outcomes across the engagement portfolio. Manage escalations, delivery standards, commercial health, receivables, and growth opportunities while helping scale Cavtera’s organization and client partnerships.

Requirements

Candidates should have 7–15 years of experience in client delivery, professional services, consulting, or a similar client-facing leadership environment, with a record of managing and developing high-performing teams. They should bring strong engagement and commercial management, executive communication, problem-solving, and process improvement skills, and be comfortable working autonomously in a fast-growing organization and periodically traveling to client sites.

Skills

People Management
Team Coaching And Development
Engagement Management
Project Delivery
Resource Allocation
Scope Management
Risk Mitigation
Commercial Performance Management
Escalation Management
Operational Process Improvement
Executive Communication
Accounts Receivable Support
Customer Success
Software Product Management
Palantir Foundry

Visa sponsorship

Not detected in the job text

Keywords

Palantir Foundry
Client Delivery
Professional Services
Consulting
Engagement Management
Project Management
People Management
Team Development
Delivery Planning
Resource Allocation
Scope Management
Risk Mitigation
Executive Stakeholders
Escalation Management
Commercial Health
Engagement Profitability
Resource Utilization
Accounts Receivable
Customer Success
Client Retention
Product Management
Software Development
Digital Transformation
Enterprise Software Implementation
Operational Processes
Construction
Infrastructure
Industrial Sectors

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