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Added 13 mins ago
MF
Director, Pod Owner
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
Mackenzie Investments, founded in 1967, is a key part of IGM's business model, serving as a comprehensive asset-management partner for Canadian financial advisors and their clients.
Added 28 mins ago
J
Technical Program Associate or Manager
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Program Associate or Manager based in Canada.
Added 28 mins ago
MS
Sexual Violence Coordinator
Miramichi Safe Harbour Sexual Violence Services
Miramichi, NB
- Full-time
Collaboration & Advocacy: Partner with internal departments (equity offices, campus security, human resources) and external community resources (rape crisis centers, local police, shelters)…
Added 28 mins ago
F
Bilingual Client Relationship Manager
Futurpreneur
Vancouver, BC
- $69,000 CAD / year
- Full-time
Added 28 mins ago
F
Bilingual Client Relationship Manager
Futurpreneur
Montreal, QC
- $69,000 CAD / year
- Full-time
Added 28 mins ago
C
Engagement Director
Cavtera
Ottawa, ON · Kanata, ON
- Full-time
The Engagement Director will work closely with the Product Manager and Customer Success Manager to ensure strong delivery performance, product quality, and long-term client success.
Added 28 mins ago
A
Data Business Analyst
Altis
Toronto, ON
- $50 to $55 CAD / hour
- Contract
Partner with business stakeholders to gather requirements and translate them into technical data specifications.
Added 28 mins ago
F
Bilingual Client Relationship Manager
Futurpreneur
Toronto, ON
- $69,000 CAD / year
- Full-time
Added 28 mins ago
A
Operations Manager | Bécancour ABI
Alcoa
Bécancour, QC · CA ABI Becancour, QC
- Full-time
Deliver production, quality and customer commitments; improve efficiency, costs and asset reliability through technology, continuous improvement asset management and Alcoa Centers of…
Added 28 mins ago
CO
Job ID #31961: Waste Collection Operator (PERIODIC) - REPOST
City of Hamilton
Hamilton, ON
- Full-time
…in general conduct oneself during the workday to ensure good quality service and value to the…
Added 28 mins ago
Manager, Process Department
CBCL Limited
Halifax, NS
Lead water and wastewater treatment projects, ensuring technical quality, safety, innovation, and client satisfaction.
Added 28 mins ago
Manager, Municipal Department - Halifax, NS
CBCL Limited
Halifax, NS
…professional development while maintaining a strong focus on technical quality and client…
Added 58 mins ago
MA
Senior Retirement Actuarial Consultant
Marsh Agency
Calgary, AB
- Full-time
Act as a mentor and coach, motivating staff to deliver high-quality work within timeframes and budgets, fostering individual and team accomplishments
Added 58 mins ago
G
Sales Representative
Geroquip
Quebec, QC
- Full-time
For several decades, Geroquip has established itself as a trusted partner in the distribution and support of specialized equipment for the construction industry, with a particular focus on…
Added 58 mins ago
PH
General Manager - Permanent - 4345
Parker Huggett - A Division of LRO Staffing
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- Full-time
Driving a strong safety culture and making sure the company's safety, quality and compliance standards are met on every site
Added 58 mins ago
MA
Oliver Wyman - Senior Lead AI Developer
Marsh Agency
Toronto, ON
- Full-time
At Oliver Wyman Quotient we partner with clients to deliver breakthrough outcomes for their toughest AI challenges.
Added 58 mins ago
T
Data Engineer – Databricks & MDM
Teqfocus
Toronto, ON
- Contract
As a Salesforce Summit Partner, we work in Healthcare, Life Sciences, Financial Services, Insurance, and Hi-Tech - industries where getting AI right matters and the tolerance for failure is…
Added 58 mins ago
MA
Senior HR Workday Technology Analyst
Marsh Agency
Toronto, ON
- Full-time
Perform data governance and validation activities to help ensure data quality, consistency, and integrity across the application
Added 58 mins ago
PH
MEP Project Manager - Permanent - 4344
Parker Huggett - A Division of LRO Staffing
Ottawa, ON
- Full-time
Project Leadership: Take ownership of MEP project delivery, ensuring successful execution against schedule, budget, quality, and safety objectives
Added 58 mins ago
TB
Forward Deployed AI Engineer
Type B Digital
Calgary, AB
- Full-time
Partner with the client. Work with engineers, operators and control room staff to find high-value problems. Examples: production optimisation, predictive maintenance, drilling performance…
Added 1 hour ago
J
Staff AI Engineer
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Staff AI Engineer based in Canada.
Added 1 hour ago
MA
Oliver Wyman - Sr. Analyst, Associate Team Lead; Team Lead; Director-Data and Analytics (DNA) - Toronto
Marsh Agency
Toronto, ON
- Full-time
Competitive salary and benefits. Clear career path to partner level, with potentially steeper trajectory than in similar firms.
Added 1 hour ago
MA
Senior Leader, Employee & Individual Benefits
Marsh Agency
Mississauga, ON
- Full-time
The leader will partner closely with internal stakeholders, carriers, plan advisors, and key clients to drive growth, strengthen operations, and elevate the client and colleague experience.…
Added 1 hour ago
SF
Legal Counsel
Soletanche Freyssinet
Burnaby, BC
- Full-time
Partner with operations and procurement so supplier MSAs, high-value purchase contracts and premises leases are balanced and protect ConeTec (quality, service, payment terms, auto-renewal).
Added 1 hour ago
SF
Lead Talent Acquisition & HR Business Partner
Soletanche Freyssinet
AB · West Lethbridge Employment Centre Commercial, AB
- Full-time
…office, shop, and research environments. We lead through Safety, Quality, People, Execution, and Innovation. Our values Respect, Accountability, Excellence, and Curiosity set the standard…

Cavtera

Engagement Director

Ottawa, ON, Canada
Kanata, ON, Canada

$140,000 – $180,000 CAD · Full-time

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Job details

Pay: $140,000 – $180,000 CAD
Job type: Full-time
Apply by: Dec 5, 2026
Experience: 7-15 years of experience in client delivery, professional services, consulting, or a similar client-facing leadership environment.
Posting language: English
Posted: Nov 5, 2026

Original job description

About Cavtera

Cavtera builds digital solutions that connect real-world operations with data, software, and decision-making. We work closely with clients to understand how their businesses operate on the ground, then translate those workflows into scalable applications and data systems using Palantir Foundry.

Our team operates with the pace, ownership, and adaptability of a startup while solving complex operational problems for established businesses. We work directly alongside our clients, from the field to the executive level, to build technology that delivers measurable improvements to how their businesses operate.

The Role

The Engagement Director will work closely with the Product Manager and Customer Success Manager to ensure strong delivery performance, product quality, and long-term client success.

As the Engagement Director, you’ll be responsible for the day-to-day people management, mentorship, and performance of the Engagement Manager team, while providing oversight across our portfolio of client engagements. You’ll ensure our teams consistently deliver meaningful business outcomes, maintain strong client relationships, and meet our standards for quality and accountability.

We’re looking for an experienced leader who understands complex client delivery environments, knows how to develop high-performing teams, and can establish the structure and processes needed to scale an organization. You’ll serve as the primary escalation point for Engagement Managers, help navigate challenging client situations, and work closely with leadership to ensure our engagements remain successful and commercially healthy.

This is a strong fit for someone who enjoys developing people, solving complex delivery challenges, and building the foundations of a high-performing organization in a fast-growing company.

What You'll Do

Lead Engagement Managers: Own the day-to-day people management of the EM team, including performance, workload balancing, team health, individual development, and accountability.
Coach and develop the team: Provide mentorship, identify skill gaps, and upskill Engagement Managers in delivery management, client communication, product thinking, and leadership.
Oversee engagement delivery: Maintain visibility across client engagements, ensuring teams consistently meet delivery commitments, quality standards, and intended business outcomes.
Serve as the escalation path: Act as the primary escalation point for Engagement Managers, helping resolve complex client challenges, delivery risks, resource conflicts, and issues requiring leadership intervention.
Establish delivery standards: Develop and continuously improve engagement management processes, operating procedures, and best practices to drive consistency and scalability.
Own engagement portfolio performance: Oversee commercial health, scope management, resource utilization, and profitability across client engagements.
Support accounts receivable: Partner with Engagement Managers and Finance to resolve outstanding receivables, address client payment issues, and support timely collection.
Strengthen client relationships: Build and maintain relationships with key client stakeholders and executives, supporting Engagement Managers in maintaining alignment, confidence, and satisfaction.
Build a high-performing organization: Support hiring, onboarding, performance reviews, career development, and succession planning as the team grows.
Support engagement growth: Work with Engagement Managers and leadership to identify expansion opportunities, strengthen existing partnerships, and support sustainable revenue growth.
Champion Cavtera’s operating principles: Reinforce Field First, Ruthless Simplicity, Match Reality, and first-principles thinking to ensure our solutions reflect how businesses actually operate.

What We're Looking For

7-15 years of experience in client delivery, professional services, consulting, or a similar client-facing leadership environment.
Proven experience directly managing, mentoring, and developing high-performing teams.
Strong understanding of project and engagement management principles, including delivery planning, resource allocation, scope management, and risk-mitigation.
Experience overseeing multiple client engagements or projects simultaneously, with accountability for delivery performance and commercial outcomes.
Strong leadership and coaching skills, with the ability to develop individuals, address performance challenges, and build a culture of ownership and – accountability.
Excellent client relationship management and communication skills, including experience working with senior stakeholders and executives.
Strong judgment and problem-solving abilities, with the confidence to navigate escalations, resolve conflicts, and make difficult decisions.
Experience establishing and improving operational processes to support organizational growth and consistent service delivery.
Commercial awareness, including an understanding of engagement profitability, resource utilization, and financial performance.
A high degree of autonomy, adaptability, and comfort operating in a fast-paced, growing organization.
Willingness to periodically travel to client sites to support engagement delivery and strengthen client relationships.

Nice To Have

Experience in customer success, including client retention strategies, account health management, and long-term value realization.
Experience in software development, digital transformation, or technology consulting environments.
Experience working at a large consulting or professional services firm.
Familiarity with software product management principles and modern software delivery practices.
Experience scaling a professional services or consulting organization through periods of rapid growth.
Experience in the construction, infrastructure, or industrial sectors.
Experience building leadership development programs, mentoring frameworks, or structured career progression pathways.
Familiarity with Palantir Foundry or enterprise software implementation projects.

Salary Range

$140,000 – $180,000 CAD

Compensation is commensurate with experience. The final offer will be determined based on the candidate’s specific skills, technical proficiency, and relevant industry experience.

We may use AI-enabled tools to support a fair and efficient recruitment process. All results are reviewed by a Recruiter.

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More about this job

Responsibilities

Lead, coach, and develop the Engagement Manager team while overseeing delivery quality, client relationships, and outcomes across the engagement portfolio. Manage escalations, delivery standards, commercial health, receivables, and growth opportunities while helping scale Cavtera’s organization and client partnerships.

Requirements

Candidates should have 7–15 years of experience in client delivery, professional services, consulting, or a similar client-facing leadership environment, with a record of managing and developing high-performing teams. They should bring strong engagement and commercial management, executive communication, problem-solving, and process improvement skills, and be comfortable working autonomously in a fast-growing organization and periodically traveling to client sites.

Skills

People Management
Team Coaching And Development
Engagement Management
Project Delivery
Resource Allocation
Scope Management
Risk Mitigation
Commercial Performance Management
Escalation Management
Operational Process Improvement
Executive Communication
Accounts Receivable Support
Customer Success
Software Product Management
Palantir Foundry

Visa sponsorship

Not detected in the job text

Keywords

Palantir Foundry
Client Delivery
Professional Services
Consulting
Engagement Management
Project Management
People Management
Team Development
Delivery Planning
Resource Allocation
Scope Management
Risk Mitigation
Executive Stakeholders
Escalation Management
Commercial Health
Engagement Profitability
Resource Utilization
Accounts Receivable
Customer Success
Client Retention
Product Management
Software Development
Digital Transformation
Enterprise Software Implementation
Operational Processes
Construction
Infrastructure
Industrial Sectors

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