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Added 12 mins ago
T
Product Manager
TD
Toronto, ON
- Full-time
…credit policy and risk framework development, product design, implementation and post-launch monitoring. Given the strategic nature of these initiatives, the role will work closely with…
Added 27 mins ago
J
Technical Program Associate or Manager
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Program Associate or Manager based in Canada.
Added 27 mins ago
C
Engagement Director
Cavtera
Ottawa, ON · Kanata, ON
- Full-time
…our clients, from the field to the executive level, to build technology that delivers measurable improvements to how their businesses…
Added 27 mins ago
PT
Business Systems Program Manager
Proslide Technology
Ottawa, ON
- Full-time
We are looking for a Business Systems Program Manager to drive improvements to our core business systems and broader technology environment. This role sits at the intersection of business…
Added 1 hour ago
MA
IAM RBAC Business Solution Analyst Lead
Marsh Agency
Toronto, ON
- Full-time
You will be responsible for defining the strategy, building the operating model, leading implementation, and embedding RBAC as a sustainable enterprise capability. You will work across IAM,…
Added 2 hours ago
MA
Marsh People and Investments - Strategic Implementation Co-Op - Toronto - Winter 2027
Marsh Agency
Toronto, ON
- Contract
As a Strategic Implementation Co-op in the Investments and Retirement practice, you will have hands-on exposure to AI-enabled process improvement, business analysis, and workflow design.…
Added 2 hours ago
TI
Business Systems Analyst – RPA & Power Platform
Themesoft Inc.
Toronto, ON
- Contract
…Apps. The ideal candidate will work closely with business and technology teams to translate business needs into scalable technology solutions, support automation applications, and manage…
Added 3 hours ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As a member of an interprofessional team, reporting to the Manager of Patient Flow, the RN Care Coordinator provides patient-centered care, supporting patients transitioning from hospital…
Added 3 hours ago
ML
Project Controls Manager
Maple Leaf Foods Inc
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Part-time
The Manager, Project Controls plays a key role in supporting the Corporate Engineering & Reliability team in the successful delivery of major capital projects across the Maple Leaf Foods…
Added 3 hours ago
RB
Analyst, Risk
Rogers Bank
Toronto, ON
- Full-time
…and financing options for Rogers purchases using cutting-edge technology. Interested? Take the next step and consider this opportunity to make a meaningful impact with Rogers…
Added 4 hours ago
MC
Join Our Talent Community! Financial Services Associate - Guelph Retail Branches
Meridian Credit Union
Guelph, ON
- $52,000 to $78,000 CAD / year
- Full-time
Develop goals with Manager that are clearly defined, measurable and achievable, and align them to business unit and strategic priorities for Meridian
Added 5 hours ago
AU
Manager, Learning Resource Services (Term)
Athabasca University
Athabasca, AB
- $105,373 to $138,814 CAD / year
- Temporary
Athabasca University's Learning Resources is recruiting for a Manager, Learning Resource Services.
Added 7 hours ago
RR
(AHI) Charge Medical Laboratory Technologist
Rural Roads Health Services - AHI
Ingersoll, ON
- Full-time
Performs a lead role in validation and implementation of new laboratory equipment
Added 8 hours ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
Under the general supervision of the HAF Project Manager, you will be part of a high-caliber cross functional team leading the E-Permitting Initiative under the City of Saint John Housing…
Added 8 hours ago
CC
Student, IT Security
Cameco Corporation
Saskatoon, SK
- Full-time
…global IT systems are secure and controlled. Reporting to the Manager, IT Security and Risk, you will play a critical role in contributing to the success of the business technology services…
Added 8 hours ago
SI
Plant Manager I
Saputo Inc.
Orangeville, ON
- Full-time
Saputo Dairy Products Canada is currently looking for Plant Manager for our Orangeville, Ontario facility.
Added 9 hours ago
Analyst, Risk
Rogers Communications
Toronto, ON
…and financing options for Rogers purchases using cutting-edge technology. Interested? Take the next step and consider this opportunity to make a meaningful impact with Rogers…
Added 9 hours ago
A
Support Systems Engineer - NAMER
Ashby
Canada
- Full-time
…Operations, with the experience to independently lead a system implementation and the ambition to keep raising the bar as our Support team grows and the systems and workflows we rely on…
Added 9 hours ago
R|
Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…governmental guidelines and regulations, the Clinical Trial Project Manager is responsible for the operational management of multicentre clinical research studies. The Project Manager…
Added 9 hours ago
DR
Business Services Specialist
Durham Region (The Regional Municipality of Durham)
Whitby, ON
- Full-time
Reporting to the Manager, the incumbent will;
Added 9 hours ago
TU
Energy Conservation Engineer
The University of British Columbia
Vancouver, BC
- $9,599.75 to $14,385.5 CAD / month
- Full-time
Reports to the Energy Conservation Manager in Energy and Water Services' Energy Conservation and Innovation Unit; has direct contact with Building Operations staff, the UBC Sustainability &…
Added 10 hours ago
Manager, Indigenous Relations
British Columbia Lottery Corporation
BC · Hybrid - Kamloops or Vancouver, BC
Reporting to the Director of Social Purpose, Partnerships and Engagement, the Manager, Indigenous Relations leads BCLC’s Indigenous Relations function and is accountable for the…
Added 10 hours ago
M
Staff Software Architect - Ground Control Software
MDA
Brampton, ON
- Full-time
…engineering, guide complex subsystem designs, and contribute to implementation, maintenance, and testing. Working with the department manager, you will strengthen engineering processes and…
Added 10 hours ago
TC
Senior DevSecOps and Application Security SME
ThirdEye CyberSecurity
Regina, SK
- Contract
…Infrastructure as Code (IaC) scanning for in-scope repositories and technology…
Added 10 hours ago
PC
Privacy, Legal Counsel Manager
PwC Canada
Toronto, ON
- Full-time

Cavtera

Engagement Director

Ottawa, ON, Canada
Kanata, ON, Canada

$140,000 – $180,000 CAD · Full-time

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Job details

Pay: $140,000 – $180,000 CAD
Job type: Full-time
Apply by: Dec 5, 2026
Experience: 7-15 years of experience in client delivery, professional services, consulting, or a similar client-facing leadership environment.
Posting language: English
Posted: Nov 5, 2026

Original job description

About Cavtera

Cavtera builds digital solutions that connect real-world operations with data, software, and decision-making. We work closely with clients to understand how their businesses operate on the ground, then translate those workflows into scalable applications and data systems using Palantir Foundry.

Our team operates with the pace, ownership, and adaptability of a startup while solving complex operational problems for established businesses. We work directly alongside our clients, from the field to the executive level, to build technology that delivers measurable improvements to how their businesses operate.

The Role

The Engagement Director will work closely with the Product Manager and Customer Success Manager to ensure strong delivery performance, product quality, and long-term client success.

As the Engagement Director, you’ll be responsible for the day-to-day people management, mentorship, and performance of the Engagement Manager team, while providing oversight across our portfolio of client engagements. You’ll ensure our teams consistently deliver meaningful business outcomes, maintain strong client relationships, and meet our standards for quality and accountability.

We’re looking for an experienced leader who understands complex client delivery environments, knows how to develop high-performing teams, and can establish the structure and processes needed to scale an organization. You’ll serve as the primary escalation point for Engagement Managers, help navigate challenging client situations, and work closely with leadership to ensure our engagements remain successful and commercially healthy.

This is a strong fit for someone who enjoys developing people, solving complex delivery challenges, and building the foundations of a high-performing organization in a fast-growing company.

What You'll Do

Lead Engagement Managers: Own the day-to-day people management of the EM team, including performance, workload balancing, team health, individual development, and accountability.
Coach and develop the team: Provide mentorship, identify skill gaps, and upskill Engagement Managers in delivery management, client communication, product thinking, and leadership.
Oversee engagement delivery: Maintain visibility across client engagements, ensuring teams consistently meet delivery commitments, quality standards, and intended business outcomes.
Serve as the escalation path: Act as the primary escalation point for Engagement Managers, helping resolve complex client challenges, delivery risks, resource conflicts, and issues requiring leadership intervention.
Establish delivery standards: Develop and continuously improve engagement management processes, operating procedures, and best practices to drive consistency and scalability.
Own engagement portfolio performance: Oversee commercial health, scope management, resource utilization, and profitability across client engagements.
Support accounts receivable: Partner with Engagement Managers and Finance to resolve outstanding receivables, address client payment issues, and support timely collection.
Strengthen client relationships: Build and maintain relationships with key client stakeholders and executives, supporting Engagement Managers in maintaining alignment, confidence, and satisfaction.
Build a high-performing organization: Support hiring, onboarding, performance reviews, career development, and succession planning as the team grows.
Support engagement growth: Work with Engagement Managers and leadership to identify expansion opportunities, strengthen existing partnerships, and support sustainable revenue growth.
Champion Cavtera’s operating principles: Reinforce Field First, Ruthless Simplicity, Match Reality, and first-principles thinking to ensure our solutions reflect how businesses actually operate.

What We're Looking For

7-15 years of experience in client delivery, professional services, consulting, or a similar client-facing leadership environment.
Proven experience directly managing, mentoring, and developing high-performing teams.
Strong understanding of project and engagement management principles, including delivery planning, resource allocation, scope management, and risk-mitigation.
Experience overseeing multiple client engagements or projects simultaneously, with accountability for delivery performance and commercial outcomes.
Strong leadership and coaching skills, with the ability to develop individuals, address performance challenges, and build a culture of ownership and – accountability.
Excellent client relationship management and communication skills, including experience working with senior stakeholders and executives.
Strong judgment and problem-solving abilities, with the confidence to navigate escalations, resolve conflicts, and make difficult decisions.
Experience establishing and improving operational processes to support organizational growth and consistent service delivery.
Commercial awareness, including an understanding of engagement profitability, resource utilization, and financial performance.
A high degree of autonomy, adaptability, and comfort operating in a fast-paced, growing organization.
Willingness to periodically travel to client sites to support engagement delivery and strengthen client relationships.

Nice To Have

Experience in customer success, including client retention strategies, account health management, and long-term value realization.
Experience in software development, digital transformation, or technology consulting environments.
Experience working at a large consulting or professional services firm.
Familiarity with software product management principles and modern software delivery practices.
Experience scaling a professional services or consulting organization through periods of rapid growth.
Experience in the construction, infrastructure, or industrial sectors.
Experience building leadership development programs, mentoring frameworks, or structured career progression pathways.
Familiarity with Palantir Foundry or enterprise software implementation projects.

Salary Range

$140,000 – $180,000 CAD

Compensation is commensurate with experience. The final offer will be determined based on the candidate’s specific skills, technical proficiency, and relevant industry experience.

We may use AI-enabled tools to support a fair and efficient recruitment process. All results are reviewed by a Recruiter.

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More about this job

Responsibilities

Lead, coach, and develop the Engagement Manager team while overseeing delivery quality, client relationships, and outcomes across the engagement portfolio. Manage escalations, delivery standards, commercial health, receivables, and growth opportunities while helping scale Cavtera’s organization and client partnerships.

Requirements

Candidates should have 7–15 years of experience in client delivery, professional services, consulting, or a similar client-facing leadership environment, with a record of managing and developing high-performing teams. They should bring strong engagement and commercial management, executive communication, problem-solving, and process improvement skills, and be comfortable working autonomously in a fast-growing organization and periodically traveling to client sites.

Skills

People Management
Team Coaching And Development
Engagement Management
Project Delivery
Resource Allocation
Scope Management
Risk Mitigation
Commercial Performance Management
Escalation Management
Operational Process Improvement
Executive Communication
Accounts Receivable Support
Customer Success
Software Product Management
Palantir Foundry

Visa sponsorship

Not detected in the job text

Keywords

Palantir Foundry
Client Delivery
Professional Services
Consulting
Engagement Management
Project Management
People Management
Team Development
Delivery Planning
Resource Allocation
Scope Management
Risk Mitigation
Executive Stakeholders
Escalation Management
Commercial Health
Engagement Profitability
Resource Utilization
Accounts Receivable
Customer Success
Client Retention
Product Management
Software Development
Digital Transformation
Enterprise Software Implementation
Operational Processes
Construction
Infrastructure
Industrial Sectors

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