Operations Associate
- Vancouver, BC, Canada
$18.25 to $20 USD / hour · Part-time
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Job details
- Pay
- $18.25 to $20 USD / hour
- Job type
- Part-time
- Apply by
- Posting language
- English
- Posted
Original job description
As a CB2 Operations Associate, you will play a vital role in maintaining an efficient stockroom and supporting the salesfloor. Reporting to the Assistant Store Leader, you’ll ensure timely customer order fulfillment, accurate inventory management, and well-presented store displays. You will collaborate with the store team to uphold company policies, foster an inclusive environment, and maintain safety, while learning and utilizing all relevant systems to support operational routines, pricing, and promotions. A positive attitude, enthusiasm, and strong multitasking skills are essential for success in this fast-paced role.
A day in the life as an Operations Associate...
A day in the life as an Operations Associate...
- Assist the team with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase
- Perform duties associated with receiving and processing incoming shipments. Process all incoming and outgoing packages, including customer curbside pick-up orders, ship from store, buy online pickup in store, in a timely manner
- Assist in preparing the stockroom for inventory and perform assigned inventory duties
- Perform prompt and accurate stock checks, while maintaining an organized and efficient stockroom
- Greet and receive customers in a welcoming manner, respond to customer questions, and involve higher level management, as appropriate
- Maintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Associate Policy Guide
- Organize and maintain the stockroom with the Operations Team
- Work closely with the Sales Associates, Visual Merchant and management team to maintain the sales area, including merchandise and the physical space
- Assist the Visual Merchant to support seasonal floor changes, as needed
- Inform the Operations Team and the Visual Merchant of the receipt of any new items, any overages or shortages of merchandise, and/or the condition of merchandise
- Excellent interpersonal skills and ability to build rapport with customers and other associates
- General office equipment, including computer and printer, Zebra handheld devices, AS400 system, company email system, company learning management system, telephone/intercom system, copier, fax machine, SKU and tagger guns, tape machine, small hand tools, ladders, step stools, hand truck/dolly, baler, calculator, electronic two-way radio with earpiece or Theatro communication system
- Good reading and written language skills (English), strong communication skills, basic arithmetic, interpersonal skills, telephone presence, data entry skills
- Ability to work in a flexible environment, shift quickly as our business evolves, and focus on continuous learning
- Engage in, maintain and support store safety standards and training
- Demonstrate creative problem solving to maintain a solutions-oriented and teamwork focus
- Customer service experience preferred
- Retail experience preferred
More about this job
Responsibilities
Maintain an organized stockroom and support the salesfloor by receiving and processing shipments, managing inventory, and fulfilling customer orders accurately and promptly. Collaborate with sales, operations, visual merchandising, and management teams to maintain displays, support store routines, and uphold safety and loss-prevention standards.
Requirements
Customer service and retail experience are preferred, along with strong interpersonal, communication, and basic arithmetic skills. Candidates should be comfortable using store equipment and systems, adapting to changing priorities, learning continuously, and contributing to a safe, solutions-oriented team.
Skills
- Customer Service
- Inventory Management
- Order Fulfillment
- Stockroom Organization
- Receiving And Processing Shipments
- Communication
- Interpersonal Skills
- Multitasking
- Data Entry
- Basic Arithmetic
- Problem Solving
- Teamwork
- Safety Awareness
- Loss Prevention
- Flexibility
- Attention To Detail
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Logistics
- Customer Service & Support
- Security & Safety
Keywords
- Stockroom
- Salesfloor
- Inventory Management
- Order Fulfillment
- Receiving Shipments
- Package Processing
- Curbside Pickup
- Ship From Store
- Buy Online Pickup In Store
- Stock Checks
- Visual Merchandising
- Seasonal Floor Changes
- Loss Prevention
- Store Safety
- Customer Service
- AS400
- Zebra Handheld Devices
- Data Entry
- SKU And Tagger Guns
- Theatro Communication System
- Pricing
- Promotions
- Retail Operations