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Added 7 mins ago
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CB2

Sales Associate

Toronto, ON, Canada

Pay: $17.6 to $20 USD / hour
Job type: Part-time
Apply by: Oct 22, 2026
Posting language: English
Posted: Sep 22, 2026

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Original job description

CB2 Sales Associates are at the core of our customers’ experience. Friendly, outgoing and naturally driven, you’re a fan of everything we sell. That enthusiasm brings a level of excitement to our stores that makes shopping fun - and keeps customers coming back. Under the direction and mentorship of the Leadership Team, your day is dedicated to meeting and exceeding daily sales goals, becoming an expert on our products, answering customers’ questions and keeping the salesfloor neat and ready to shop.

A day in the life as a Sales Associate...

Support and maintain store sales and service goals and standards as communicated by the leadership team
Actively engage customers and remain attentive to customer needs; with a focus on developing long term relationships with customers
Possess and demonstrate company standards in selling, customer service, visual merchandising and teamwork
Have awareness of current promotions, brand initiatives/events, store services, collaborations, and promote them to customers
Maintain a working knowledge of current products on the sales floor and sell throughout the entire store
Act as a visible and positive presence on the sales floor. Follow posted schedules with regard to zone assignments
Support the company’s mission, goals, initiatives across all business channels implemented by the company, including applicable key performance indicators
Assist the leadership team with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase
Maintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Associate Policy Guide
Promote a strong sense of teamwork by working together safely, effectively, respectfully and efficiently with all associate
Assist customers with product selections and process all customer orders or returns

What you'll bring to the table...

Excellent interpersonal skills and ability to build rapport with customers and other associates
General office equipment, including computer and printer, Zebra handheld devices, AS400 system, company email system, company learning management system, telephone/intercom system, copier, fax machine, SKU and tagger guns, tape machine, small hand tools, ladders, step stools, hand truck/dolly, baler, calculator, electronic two-way radio with earpiece or Theatro communication system
Ability to work in a flexible environment, shift quickly as our business evolves, and focus on continuous learning
Engage in, maintain and support store safety standards and training
Demonstrate creative problem solving to maintain a solutions-oriented and teamwork focus

We'd love to hear from you if you have…

Customer service experience preferred
Retail experience preferred

Apply About employer

More about this job

Responsibilities

The Sales Associate is responsible for meeting daily sales goals, providing excellent customer service, and maintaining the store's visual standards. They also assist with product stocking, order processing, and ensuring a safe and organized shopping environment.

Requirements

Candidates should possess strong interpersonal skills and the ability to build rapport with customers. Previous experience in retail or customer service is preferred, along with the ability to work in a flexible, fast-paced environment.

Skills

Customer service
Sales
Interpersonal skills
Visual merchandising
Teamwork
Problem solving
Product knowledge
Loss prevention
Communication
Retail operations

Visa sponsorship

Not detected in the job text

Keywords

Sales Associate
Retail
Customer Service
Visual Merchandising
Sales Goals
Loss Prevention
Inventory Management
Teamwork
Product Knowledge
Zebra Handheld
AS400
Safety Standards
Communication
Relationship Building
Point of Sale

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