Closed listing
Stock Associate
- Toronto, ON, Canada
$17.6 to $20 USD / hour · Part-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Pay
- $17.6 to $20 USD / hour
- Job type
- Part-time
- Closing date
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
As a CB2 Operations Associate, you will play a vital role in maintaining an efficient stockroom and supporting the salesfloor. Reporting to the Assistant Store Leader, you’ll ensure timely customer order fulfillment, accurate inventory management, and well-presented store displays. You will collaborate with the store team to uphold company policies, foster an inclusive environment, and maintain safety, while learning and utilizing all relevant systems to support operational routines, pricing, and promotions. A positive attitude, enthusiasm, and strong multitasking skills are essential for success in this fast-paced role.
A day in the life as an Operations Associate...
A day in the life as an Operations Associate...
- Assist the team with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase
- Perform duties associated with receiving and processing incoming shipments. Process all incoming and outgoing packages, including customer curbside pick-up orders, ship from store, buy online pickup in store, in a timely manner
- Assist in preparing the stockroom for inventory and perform assigned inventory duties
- Perform prompt and accurate stock checks, while maintaining an organized and efficient stockroom
- Greet and receive customers in a welcoming manner, respond to customer questions, and involve higher level management, as appropriate
- Maintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Associate Policy Guide
- Organize and maintain the stockroom with the Operations Team
- Work closely with the Sales Associates, Visual Merchant and management team to maintain the sales area, including merchandise and the physical space
- Assist the Visual Merchant to support seasonal floor changes, as needed
- Inform the Operations Team and the Visual Merchant of the receipt of any new items, any overages or shortages of merchandise, and/or the condition of merchandise
- Excellent interpersonal skills and ability to build rapport with customers and other associates
- General office equipment, including computer and printer, Zebra handheld devices, AS400 system, company email system, company learning management system, telephone/intercom system, copier, fax machine, SKU and tagger guns, tape machine, small hand tools, ladders, step stools, hand truck/dolly, baler, calculator, electronic two-way radio with earpiece or Theatro communication system
- Good reading and written language skills (English), strong communication skills, basic arithmetic, interpersonal skills, telephone presence, data entry skills
- Ability to work in a flexible environment, shift quickly as our business evolves, and focus on continuous learning
- Engage in, maintain and support store safety standards and training
- Demonstrate creative problem solving to maintain a solutions-oriented and teamwork focus
- Customer service experience preferred
- Retail experience preferred
More about this job
Responsibilities
The Operations Associate is responsible for maintaining an efficient stockroom, processing incoming and outgoing shipments, and supporting the salesfloor with inventory management. They also assist with customer order fulfillment and ensure store displays are well-presented and stocked.
Requirements
Candidates should possess strong interpersonal and communication skills, along with the ability to perform basic arithmetic and data entry. Previous retail or customer service experience is preferred, and the role requires the ability to work in a fast-paced, physically active environment.
Skills
- Inventory management
- Customer service
- Stockroom organization
- Order fulfillment
- Visual merchandising support
- Loss prevention
- Safety compliance
- Data entry
- Basic arithmetic
- Communication skills
- Multitasking
- Problem solving
- Teamwork
- Computer literacy
- Interpersonal skills
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Customer Service & Support
- Logistics
- Administrative
- Management & Leadership
Keywords
- Stockroom
- Inventory
- Retail
- Operations
- Merchandising
- Loss prevention
- Customer service
- Order fulfillment
- Shipment processing
- AS400
- Zebra handheld
- Safety
- Visual merchant
- Stock checks
- Curbside pick-up
- Buy online pickup in store
- Data entry
- Arithmetic
- Communication
- Multitasking