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Added 5 mins ago
KS
Temporary Sales Associate
kate spade new york
Niagara Falls, ON · Canada One
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 5 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 35 mins ago
C
Team Leader, Trade
CB2
Toronto, ON
- $18.4 to $23 CAD / hour
- Full-time
…every customer gets personal attention. You're a mentor. You coach and develop creative ways to encourage your team to meet sales goals and turn out a top-notch performance every day. You…
Added 35 mins ago
EP
Branch Operations Manager
East Penn Canada
Ottawa, ON
- Full-time
Lead, coach, develop, and performance-manage branch team members while fostering a positive, productive, and engaging work environment.
Added 35 mins ago
DR
Branch Manager
DMC Recruitment Group
Edmonton, AB
- Full-time
The ideal candidate is a proven leader with a background in building materials distribution who can motivate teams, build lasting customer relationships, and drive business performance.
Added 35 mins ago
RL
Sales Ambassador
Ralph Lauren
Richmond, BC
- Full-time
Strategize personal business growth to boost individual productivity through comprehensive wardrobing, successful outreachand leveraging digital tools to enhance clienteling.
Added 35 mins ago
Pharmacy Manager
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Calgary, AB
…relationships and delivering customer-centric solutions; role model, coach, and reinforce customer service standards daily for all…
Added 35 mins ago
R
Team Lead-Retail- Full Time
Roots
Waterloo, ON
- Full-time
…shift. Reporting to the Store Manager, you’ll lead by example, coach teammates in the moment, and help the team deliver memorable customer experiences while achieving store goals. Working…
Added 50 mins ago
JI
Maintenance Supervisor
J.D. Irving, Limited
New Annan, PE
- Full-time
Lead, coach, and develop a team of maintenance employees while promoting a culture of safety, accountability, and continuous improvement.
Added 1 hour ago
DC
Team Leader, Deployed Operations
Defence Construction Canada
Ottawa, ON
- Full-time
Collaborate with deployed individuals’ team leader and site manager (from their substantive position) to carry out all business management tasks (e.g. time entry, expense claims,…
Added 1 hour ago
A3
Learning and Development Manager
Aluminum 3104
Belleville, ON
- Full-time
…the standard and brings a fresh perspective. As a greenfield business, we get to do things differently. We have no legacy systems and no inherited bureaucracy. What we become will come from…
Added 1 hour ago
C
Maintenance Manager
Civeo
AB · Edmonton International Airport
- Full-time
Lead, coach, and support the maintenance team while promoting a strong safety culture.
Added 1 hour ago
P
Part Time Sales Lead
Pandora
Laval, QC
- Part-time
Dream to coach and inspire the sales team, fostering accountability for individual and the store performance. Provide real-time feedback and guidance to empower the team in achieving their…
Added 1 hour ago
P
Part Time Sales Lead
Pandora
Laval, QC
- Part-time
Dream to coach and inspire the sales team, fostering accountability for individual and the store performance. Provide real-time feedback and guidance to empower the team in achieving their…
Added 1 hour ago
NM
Superintendent Technical Services, Red Chris Block Cave
Newmont Mining Corporation
Dease Lake 9, BC
- Full-time
…future of mining through innovation and strong operational performance. By joining our inclusive, world-class team, you can help shape the future of mining and make a meaningful…
Added 2 hours ago
PB
Lead DZ Driver
Primo Brands
Mississauga, ON
- Full-time
…streamlining branch activities to maximize results and achieve peak…
Added 3 hours ago
A
ABB Discovery Program - Commercial Operations
ABB
Quebec, QC · Iberville, Quebec
- Full-time
You will complete the rotational program with Electrification Installation Products business group. Installation Products provide customers with installation and safety solutions created…
Added 3 hours ago
D
Supply Chain Manager
dnata
Richmond, BC
- $75,000 to $100,000 CAD / year
- Full-time
Source, evaluate, and manage supplier performance to meet quality, cost, and service expectations.
Added 4 hours ago
Head of Design, Product Design
BitGo
Toronto, ON
BitGo is looking for a design leader who still designs. You will manage and mentor the design team, own the design system, and sit next to the Chief Product Officer on business strategy.
Added 4 hours ago
P
Store Manager
PartSource
Brampton, ON
- Full-time
Drive outside sales through commercial accounts and new business development.
Added 4 hours ago
MS
Managing Director
Manos Software Group
Montreal, QC
- Full-time
…businesses, with full ownership and accountability for the business. The ideal candidate will be a strategic leader capable of driving operational excellence, organic growth and…
Added 4 hours ago
C
Sales & Operations Execution Director
Cascades
Longueuil, QC · Saint-Hubert, QC
- $150,000 to $180,000 CAD / year
- Full-time
…execution across a complex North American network and influence business performance at a strategic level. You'll work with cross-functional leaders to drive service excellence, inventory…
Added 4 hours ago
Vice President, Sales, BC
Long View Systems
Vancouver, BC
Lead, coach, and inspire the sales team to achieve and exceed targets in the mid-market, corporate, and public sectors, ensuring sustainable growth and a winning culture.
Added 4 hours ago
SC
Retail Print & Services Supervisor
Staples Canada
Edmonton, AB
- Full-time
Customer Engagement: Model and coach, our selling model within the store by engaging customers and motivating associates to do the same. Focus on high-performance, results, and a…
Added 4 hours ago
SI
Retail Print & Services Supervisor
Staples Inc.
Surrey, BC
- Full-time
Customer Engagement: Model and coach, our selling model within the store by engaging customers and motivating associates to do the same. Focus on high-performance, results, and a…

CB2

Team Leader, Trade

Toronto, ON, Canada

$18.4 to $23 CAD / hour · Full-time

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Job details

Pay: $18.4 to $23 CAD / hour
Job type: Full-time
Apply by: Dec 7, 2026
Experience: 1+ years customer service or retail leadership experience
Posting language: English
Posted: Nov 7, 2026

Original job description

Your upbeat attitude and ability to engage customers keeps the salesfloor energized and Sales Associates motivated. Under the direction of the Assistant Store Leader, Design & Trade you lead your team to meet daily sales goals - and exceed customer expectations. With a constant eye on the salesfloor, you adjust staffing as needed to be sure every customer gets personal attention. You're a mentor. You coach and develop creative ways to encourage your team to meet sales goals and turn out a top-notch performance every day. You provide productive feedback and thoughtful guidance to Sales Associates, grooming them for advancement on the sales team.

A Day in the life as a Team Leader, Trade...

Lead designated team and manage associate workload as determined in partnership with the Assistant Store Leader
Coach associates on exceptional performance and maintain a strong visible presence in the department/work area
In coordination with the Assistant Store Leader, support all aspects of performance and development for the designated team to encourage professional growth
Provide specific and timely feedback about performance directly to associates and share observations with the Assistant Store Leader
Partner with the Assistant Store Leader to train and develop associates on product knowledge, selling, customer service, operations, visual, policies and procedures, as applicable
Possess a complete understanding and awareness of applicable company systems, policies and procedures including loss prevention, security and safety guidelines as outlined in the Crate and Barrel/CB2 Associate Guide
Focus on promoting sales as they pertain to, or are driven by, position and acting as the Leader On Duty (LOD)
Communicate regularly with the Assistant Store Leader to review business results, execution of plans/strategies, customer feedback and associate performance
Ensure all customers are provided gracious, quick and efficient service through setting expectations and modeling behaviors

What You'll Bring To The Table...

Strong communication and interpersonal skills
Excellent organizational and time management skills
Strong problem solving skills
Demonstrated ability to execute and drive results
Required to spend significant time on the sales floor, interacting with customers, observing day to day operations, coaching, and helping whenever and wherever needed
Ability to work a full time flexible schedule including nights, weekends, and holidays, as needed
Majority of time in this role will be spent interacting with customers and associates in the store and ensuring that the store business is running smoothly
Ability to be in the store as the Leader on Duty multiple times a week
Hourly team members and several leaders within multiple departments will rely on you in the store for everyday operations and ongoing efforts like associate development and performance management

We'd love to hear from you if you have...

1+ years customer service or retail leadership experience
Experience with Microsoft Office, Google applications, computer systems and tablet devices
Full-Time roles: open availability to work flexible hours on weekdays, evenings and weekends

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More about this job

Responsibilities

Lead and support a designated sales team by managing workloads, coaching associates, developing their performance, and helping achieve sales goals. Maintain a visible presence on the sales floor, model excellent customer service, support store operations, and coordinate with the Assistant Store Leader on business results and team development.

Requirements

Requires at least one year of customer service or retail leadership experience, strong communication, organizational, time-management, and problem-solving skills, and experience with Microsoft Office, Google applications, computer systems, and tablets. Candidates must be available for a flexible full-time schedule, including weekdays, evenings, weekends, and holidays, and spend substantial time working in the store.

Skills

Team Leadership
Customer Service
Sales
Coaching And Mentoring
Associate Development
Performance Management
Communication
Interpersonal Skills
Organization
Time Management
Problem Solving
Sales Floor Operations
Product Knowledge
Training
Loss Prevention
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Retail
Trade
Sales
Customer Service
Team Leadership
Sales Goals
Sales Floor
Associate Workload
Coaching
Associate Development
Performance Management
Product Knowledge
Selling
Store Operations
Visual Merchandising
Loss Prevention
Security
Safety
Leader On Duty
Microsoft Office
Google Applications
Computer Systems
Tablet Devices
Customer Feedback

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