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Added 11 mins ago
BP
Server
Boston Pizza
Pembroke, ON
- Full-time
Servers lead the Guest Experience at the table and ensure our Guests have everything they need from appitizers to desserts. Masters of situational service, they tailor their style to meet…
Added 11 mins ago
TH
Loss Prevention Specialist Full Time
The Home Depot
Mississauga, ON
- Full-time
Proven ability to lead and drive complex projects to completion
Added 11 mins ago
CC
Retail Shift Leader
Canna Cabana
St. Paul, AB
- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 11 mins ago
N
Senior Research Director, Customer Success - Automotive
NielsenIQ
Toronto, ON
- Full-time
NIQ is seeking a Canada-based Senior Research Director, Customer Success - Automotive to lead our relationship with a major automotive manufacturer across the U.S. and Canadian markets.…
Added 11 mins ago
FL
Assistant Manager
Foot Locker
Victoria, BC
- Full-time
…taking ownership of what they can control to deliver a great customer…
Added 26 mins ago
MB
Reliability Engineer / Project Engineer
Martin Brower UK and Ireland
New Westminster, BC
- Full-time
Lead and manage the design and install of the Project to provide robust solutions that meet customer specification, budget and timeline
Added 26 mins ago
C
Team Leader, Trade
CB2
Toronto, ON
- $18.4 to $23 CAD / hour
- Full-time
…direction of the Assistant Store Leader, Design & Trade you lead your team to meet daily sales goals - and exceed customer expectations. With a constant eye on the salesfloor, you adjust…
Added 26 mins ago
AC
Data Analyst
Aramark Canada
Mississauga, ON
- Full-time
Lead or participate in special projects and perform other duties as directed.
Added 26 mins ago
EP
Branch Operations Manager
East Penn Canada
Ottawa, ON
- Full-time
…operations, including warehouse and distribution activities, customer sales support, facilities management, inventory control, team leadership, and operational performance. This role…
Added 26 mins ago
LA
Social Media Content Manager (12-Month Contract)
Loblaw Agency
Toronto, ON
- Full-time
We are seeking a highly organized, collaborative, and execution-focused Content Manager to lead the delivery of social content across multiple Loblaw banners, brands, and business…
Added 26 mins ago
BU
De Novo Retail Relationship Banker
BMO U.S.
Toronto, ON
- Full-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 26 mins ago
C
Trnctn Mgmt Sr Consultant
CBRE
Toronto, ON
- Full-time
…estate portfolio. As a Senior Transaction Manager, you will lead and manage a diverse portfolio of real estate transactions across retail locations, partnering with business leaders to…
Added 26 mins ago
A
Senior Research Strategist, Research Studio
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Vancouver, BC
- Up to $125,000 CAD / year
- Full-time
This isn't a traditional project-execution role. You'll lead end-to-end research for some of the world's best-known brands, and you'll become an ongoing strategic thought-partner to those…
Added 26 mins ago
GD
QMS Auditor
General Dynamics Land Systems–Canada
London, ON
- Full-time
Bachelor's Degree or equivalent work experience
Added 26 mins ago
DR
Branch Manager
DMC Recruitment Group
Edmonton, AB
- Full-time
They are currently seeking an experienced Branch Manager to lead their Edmonton operation. This is an excellent opportunity for a hands-on leader who enjoys balancing sales leadership,…
Added 26 mins ago
Retail Experience Lead
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Toronto, ON
The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to…
Added 26 mins ago
Director, Digital Experience
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
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This leader will own the vision for how customers discover, shop, engage and transact digitally, translating customer needs and enterprise strategy into intuitive, frictionless and…
Added 26 mins ago
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Part-Time Sales Lead - Stuart Weitzman
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Supports the customer experience and teamwork environment to achieve store and individual sales plan.
Added 26 mins ago
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Team Lead-Retail- Full Time
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- Full-time
Lead by example in customer service, selling behaviours, and store standards to create an exceptional experience for every customer.
Added 26 mins ago
Front of House - Supervisor
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Added 26 mins ago
Back of House - Supervisor, Culinary
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Added 26 mins ago
Bar One - Front of House - Bartender
Northland Properties
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Previous serving experience at a highly competent level is required
Added 26 mins ago
Plant Manager I
Sofina Foods Inc
Toronto, ON
Develop and lead the Plant team in achieving or exceeding key performance indicators for safety, legality, regulatory compliance,
Added 26 mins ago
Sales Advisor-Langley
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Langley (District), BC · Langley, BC
The role of the Junior Sales Advisor is to ensure that every visitor to our showrooms has an outstanding experience consistent with the VinFast brand and vision. Our Junior Sales Advisors…
Added 26 mins ago
M
Director, Customer Protection
Metrolinx
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- Full-time
Reporting to the Vice President, Customer Protective Services, the Director is responsible for building and sustaining an inclusive, high-performing, and safety-focused culture for…

CB2

Team Leader, Trade

Toronto, ON, Canada

$18.4 to $23 CAD / hour · Full-time

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Job details

Pay: $18.4 to $23 CAD / hour
Job type: Full-time
Apply by: Dec 7, 2026
Experience: 1+ years customer service or retail leadership experience
Posting language: English
Posted: Nov 7, 2026

Original job description

Your upbeat attitude and ability to engage customers keeps the salesfloor energized and Sales Associates motivated. Under the direction of the Assistant Store Leader, Design & Trade you lead your team to meet daily sales goals - and exceed customer expectations. With a constant eye on the salesfloor, you adjust staffing as needed to be sure every customer gets personal attention. You're a mentor. You coach and develop creative ways to encourage your team to meet sales goals and turn out a top-notch performance every day. You provide productive feedback and thoughtful guidance to Sales Associates, grooming them for advancement on the sales team.

A Day in the life as a Team Leader, Trade...

Lead designated team and manage associate workload as determined in partnership with the Assistant Store Leader
Coach associates on exceptional performance and maintain a strong visible presence in the department/work area
In coordination with the Assistant Store Leader, support all aspects of performance and development for the designated team to encourage professional growth
Provide specific and timely feedback about performance directly to associates and share observations with the Assistant Store Leader
Partner with the Assistant Store Leader to train and develop associates on product knowledge, selling, customer service, operations, visual, policies and procedures, as applicable
Possess a complete understanding and awareness of applicable company systems, policies and procedures including loss prevention, security and safety guidelines as outlined in the Crate and Barrel/CB2 Associate Guide
Focus on promoting sales as they pertain to, or are driven by, position and acting as the Leader On Duty (LOD)
Communicate regularly with the Assistant Store Leader to review business results, execution of plans/strategies, customer feedback and associate performance
Ensure all customers are provided gracious, quick and efficient service through setting expectations and modeling behaviors

What You'll Bring To The Table...

Strong communication and interpersonal skills
Excellent organizational and time management skills
Strong problem solving skills
Demonstrated ability to execute and drive results
Required to spend significant time on the sales floor, interacting with customers, observing day to day operations, coaching, and helping whenever and wherever needed
Ability to work a full time flexible schedule including nights, weekends, and holidays, as needed
Majority of time in this role will be spent interacting with customers and associates in the store and ensuring that the store business is running smoothly
Ability to be in the store as the Leader on Duty multiple times a week
Hourly team members and several leaders within multiple departments will rely on you in the store for everyday operations and ongoing efforts like associate development and performance management

We'd love to hear from you if you have...

1+ years customer service or retail leadership experience
Experience with Microsoft Office, Google applications, computer systems and tablet devices
Full-Time roles: open availability to work flexible hours on weekdays, evenings and weekends

Apply About employer

More about this job

Responsibilities

Lead and support a designated sales team by managing workloads, coaching associates, developing their performance, and helping achieve sales goals. Maintain a visible presence on the sales floor, model excellent customer service, support store operations, and coordinate with the Assistant Store Leader on business results and team development.

Requirements

Requires at least one year of customer service or retail leadership experience, strong communication, organizational, time-management, and problem-solving skills, and experience with Microsoft Office, Google applications, computer systems, and tablets. Candidates must be available for a flexible full-time schedule, including weekdays, evenings, weekends, and holidays, and spend substantial time working in the store.

Skills

Team Leadership
Customer Service
Sales
Coaching And Mentoring
Associate Development
Performance Management
Communication
Interpersonal Skills
Organization
Time Management
Problem Solving
Sales Floor Operations
Product Knowledge
Training
Loss Prevention
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Retail
Trade
Sales
Customer Service
Team Leadership
Sales Goals
Sales Floor
Associate Workload
Coaching
Associate Development
Performance Management
Product Knowledge
Selling
Store Operations
Visual Merchandising
Loss Prevention
Security
Safety
Leader On Duty
Microsoft Office
Google Applications
Computer Systems
Tablet Devices
Customer Feedback

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