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Added 13 mins ago
TH
Loss Prevention Specialist Full Time- 6 Month Contract (WHITBY NORTH)
The Home Depot
Whitby, ON
- Full-time
1+ year(s) experience as a retail-related Loss Prevention Investigator (or equivalent) preferred
Added 13 mins ago
CC
Retail Shift Leader
Canna Cabana
St. Paul, AB
- Full-time
Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred
Added 13 mins ago
SG
Cashflow Modeling Analyst – ABS, Toronto, CA or Denver, CO
S&P Global
Toronto, ON
- Full-time
Lead or contribute to projects that enhance analytical tools, streamline processes, and build data analytics capabilities using programming and data science skills
Added 13 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Smiths Falls, ON
- $15 CAD / hour
- Full-time
…build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive…
Added 28 mins ago
Customer Experience Lead; St. Vital Centre, Winnipeg
Laura Canada
Winnipeg, MB
…winning team that provides a unique and memorable shopping experience to every customer. You will be joining a Company focused on the development and career growth of its…
Added 28 mins ago
Lead Alterations Specialist
David's Bridal
Woodbridge, ON
1-2 years prior retail experience in an apparel or specialty store environment
Added 28 mins ago
C
Westhills Assistant Manager
Cineplex
Calgary, AB · CPX Westhills Cinemas
- Part-time
…providing each and every guest with an exceptional entertainment…
Added 28 mins ago
HET Journeyperson
Sunshine Village Corporation
Banff, AB
…Western Canada. If you want to be part of making our guests’ ski experience unforgettable and think a winter season skiing and riding on the best powder in the Rockies would be great too,…
Added 28 mins ago
Building Maintenance - Journeyman Plumber/Gas fitter
Sunshine Village Corporation
Banff, AB
…Western Canada. If you want to be part of making our guests’ ski experience unforgettable and think a winter season skiing and riding on the best powder in the Rockies would be great too,…
Added 28 mins ago
Sr. Account Manager - West
United Services Group
Kelowna, BC · Vancouver, BC · BC
We are an established Canadian facility, maintenance company. We provide a variety of services to large retail and commercial businesses nationally.
Added 28 mins ago
WC
(CAN) Associé, équipe de l’aire des caisses
Walmart Canada
Candiac, QC
- Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 28 mins ago
PC
HES Specialist – Canada (East Region)
Parkland Corporation
Quebec, QC
- Full-time
…des meilleurs talents et nous nous engageons à faire de votre expérience professionnelle chez nous une expérience à la fois stimulante et…
Added 28 mins ago
PC
HES Specialist – Canada (East Region)
Parkland Corporation
Quebec, QC
- Full-time
…des meilleurs talents et nous nous engageons à faire de votre expérience professionnelle chez nous une expérience à la fois stimulante et…
Added 43 mins ago
SI
Keyholder
SNDL Inc.
Ajax, ON · Pickering, ON · Toronto, ON · Value Buds Danforth & Main
- Part-time
Previous retail, customer service, or hospitality experience
Added 43 mins ago
SC
chef de quart - Store# 04072, TASCHEREAU & REGENT
Starbucks Coffee Company
Longueuil, QC
- Full-time
…executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary…
Added 57 mins ago
A
Hearing Aid Specialist or Audiologist
Amplifon
Chilliwack, BC
- Full-time
Amplifon is the global leader in the hearing care retail market, empowering people to rediscover all the emotions of sound. With a presence in 25 countries and 20,300 employees worldwide,…
Added 58 mins ago
IG
Product Manager
Insight Global
Vancouver, BC
- $65 to $72 CAD / hour
- Contract
Experience within e-commerce, retail, omni-channel fulfillment, inventory, or supply chain
Added 1 hour ago
TH
Loss Prevention Specialist Full Time
The Home Depot
Mississauga, ON
- Full-time
1+ year(s) experience as a retail-related Loss Prevention Investigator (or equivalent) preferred
Added 1 hour ago
CC
Retail Shift Leader
Canna Cabana
St. Paul, AB
- Part-time
Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred
Added 1 hour ago
N
Senior Research Director, Customer Success - Automotive
NielsenIQ
Toronto, ON
- Full-time
NIQ is seeking a Canada-based Senior Research Director, Customer Success - Automotive to lead our relationship with a major automotive manufacturer across the U.S. and Canadian markets.…
Added 1 hour ago
FL
Assistant Manager
Foot Locker
Victoria, BC
- Full-time
Leverage retail technology and digital tools to enhance the customer experience, enable associates on the sales floor, and support efficient store operations.
Added 1 hour ago
C
Team Leader, Trade
CB2
Toronto, ON
- $18.4 to $23 CAD / hour
- Full-time
1+ years customer service or retail leadership experience
Added 1 hour ago
LA
Social Media Content Manager (12-Month Contract)
Loblaw Agency
Toronto, ON
- Full-time
Experience working within a large enterprise, retail, CPG, or multi-banner organization.
Added 1 hour ago
BU
De Novo Retail Relationship Banker
BMO U.S.
Toronto, ON
- Full-time
…channels with BMO partners to deliver the desired customer experience and achieve overall business…
Added 1 hour ago
C
Trnctn Mgmt Sr Consultant
CBRE
Toronto, ON
- Full-time
Join CBRE, the world's leading commercial real estate services firm, and play a key role supporting a major client’s retail real estate portfolio. As a Senior Transaction Manager, you will…

CB2

Team Leader, Trade

Toronto, ON, Canada

$18.4 to $23 CAD / hour · Full-time

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Job details

Pay: $18.4 to $23 CAD / hour
Job type: Full-time
Apply by: Dec 7, 2026
Experience: 1+ years customer service or retail leadership experience
Posting language: English
Posted: Nov 7, 2026

Original job description

Your upbeat attitude and ability to engage customers keeps the salesfloor energized and Sales Associates motivated. Under the direction of the Assistant Store Leader, Design & Trade you lead your team to meet daily sales goals - and exceed customer expectations. With a constant eye on the salesfloor, you adjust staffing as needed to be sure every customer gets personal attention. You're a mentor. You coach and develop creative ways to encourage your team to meet sales goals and turn out a top-notch performance every day. You provide productive feedback and thoughtful guidance to Sales Associates, grooming them for advancement on the sales team.

A Day in the life as a Team Leader, Trade...

Lead designated team and manage associate workload as determined in partnership with the Assistant Store Leader
Coach associates on exceptional performance and maintain a strong visible presence in the department/work area
In coordination with the Assistant Store Leader, support all aspects of performance and development for the designated team to encourage professional growth
Provide specific and timely feedback about performance directly to associates and share observations with the Assistant Store Leader
Partner with the Assistant Store Leader to train and develop associates on product knowledge, selling, customer service, operations, visual, policies and procedures, as applicable
Possess a complete understanding and awareness of applicable company systems, policies and procedures including loss prevention, security and safety guidelines as outlined in the Crate and Barrel/CB2 Associate Guide
Focus on promoting sales as they pertain to, or are driven by, position and acting as the Leader On Duty (LOD)
Communicate regularly with the Assistant Store Leader to review business results, execution of plans/strategies, customer feedback and associate performance
Ensure all customers are provided gracious, quick and efficient service through setting expectations and modeling behaviors

What You'll Bring To The Table...

Strong communication and interpersonal skills
Excellent organizational and time management skills
Strong problem solving skills
Demonstrated ability to execute and drive results
Required to spend significant time on the sales floor, interacting with customers, observing day to day operations, coaching, and helping whenever and wherever needed
Ability to work a full time flexible schedule including nights, weekends, and holidays, as needed
Majority of time in this role will be spent interacting with customers and associates in the store and ensuring that the store business is running smoothly
Ability to be in the store as the Leader on Duty multiple times a week
Hourly team members and several leaders within multiple departments will rely on you in the store for everyday operations and ongoing efforts like associate development and performance management

We'd love to hear from you if you have...

1+ years customer service or retail leadership experience
Experience with Microsoft Office, Google applications, computer systems and tablet devices
Full-Time roles: open availability to work flexible hours on weekdays, evenings and weekends

Apply About employer

More about this job

Responsibilities

Lead and support a designated sales team by managing workloads, coaching associates, developing their performance, and helping achieve sales goals. Maintain a visible presence on the sales floor, model excellent customer service, support store operations, and coordinate with the Assistant Store Leader on business results and team development.

Requirements

Requires at least one year of customer service or retail leadership experience, strong communication, organizational, time-management, and problem-solving skills, and experience with Microsoft Office, Google applications, computer systems, and tablets. Candidates must be available for a flexible full-time schedule, including weekdays, evenings, weekends, and holidays, and spend substantial time working in the store.

Skills

Team Leadership
Customer Service
Sales
Coaching And Mentoring
Associate Development
Performance Management
Communication
Interpersonal Skills
Organization
Time Management
Problem Solving
Sales Floor Operations
Product Knowledge
Training
Loss Prevention
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Retail
Trade
Sales
Customer Service
Team Leadership
Sales Goals
Sales Floor
Associate Workload
Coaching
Associate Development
Performance Management
Product Knowledge
Selling
Store Operations
Visual Merchandising
Loss Prevention
Security
Safety
Leader On Duty
Microsoft Office
Google Applications
Computer Systems
Tablet Devices
Customer Feedback

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