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Added 2 mins ago
TH
Loss Prevention Specialist Full Time- 6 Month Contract (WHITBY NORTH)
The Home Depot
Whitby, ON
- Full-time
…preventing financial loss caused by theft and fraud, organized retail crime and supporting safety and environmental program compliance in their assigned store (s). The APS will drive…
Added 2 mins ago
CC
Retail Shift Leader
Canna Cabana
St. Paul, AB
- Full-time
High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second-largest cannabis…
Added 2 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Smiths Falls, ON
- $15 CAD / hour
- Full-time
…build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive…
Added 17 mins ago
Customer Experience Lead; St. Vital Centre, Winnipeg
Laura Canada
Winnipeg, MB
We proudly employ over 2,000 dedicated team members and operate more than 140 retail store locations as well as operating laura.ca and melanielyne.com.
Added 17 mins ago
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Westhills Assistant Manager
Cineplex
Calgary, AB · CPX Westhills Cinemas
- Part-time
Cineplex offers excellent opportunities for growth, this position can often lead to a more senior theatre management role (i.e.: Full-Time Theatre Manager, Sr. Theatre Manager or General…
Added 17 mins ago
Building Maintenance - Journeyman Plumber/Gas fitter
Sunshine Village Corporation
Banff, AB
…Maintenance Supervisor (or designate) while liaising frequently with Operations, other Maintenance departments and…
Added 17 mins ago
Sr. Account Manager - West
United Services Group
Kelowna, BC · Vancouver, BC · BC
We are an established Canadian facility, maintenance company. We provide a variety of services to large retail and commercial businesses nationally.
Added 17 mins ago
WC
(CAN) Associé, équipe de l’aire des caisses
Walmart Canada
Candiac, QC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 17 mins ago
PC
HES Specialist – Canada (East Region)
Parkland Corporation
Quebec, QC
- Full-time
Le spécialiste SSE soutient les programmes de santé, sécurité et environnement (SSE) au sein des opérations de Sunoco dans la région Est du Canada. Le titulaire du poste travaille en…
Added 17 mins ago
PC
HES Specialist – Canada (East Region)
Parkland Corporation
Quebec, QC
- Full-time
Le spécialiste SSE soutient les programmes de santé, sécurité et environnement (SSE) au sein des opérations de Sunoco dans la région Est du Canada. Le titulaire du poste travaille en…
Added 32 mins ago
SI
Keyholder
SNDL Inc.
Ajax, ON · Pickering, ON · Toronto, ON · Value Buds Danforth & Main
- Part-time
Support daily operations including merchandising and store upkeep
Added 32 mins ago
SC
chef de quart - Store# 04072, TASCHEREAU & REGENT
Starbucks Coffee Company
Longueuil, QC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 46 mins ago
A
Hearing Aid Specialist or Audiologist
Amplifon
Chilliwack, BC
- Full-time
…consultations. Reporting to the Senior Area Manager, you will lead sales of hearing aids and accessories while educating the community on the importance of hearing…
Added 47 mins ago
IG
Product Manager
Insight Global
Vancouver, BC
- $65 to $72 CAD / hour
- Contract
Experience within e-commerce, retail, omni-channel fulfillment, inventory, or supply chain
Added 1 hour ago
CC
Retail Shift Leader
Canna Cabana
St. Paul, AB
- Part-time
High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second-largest cannabis…
Added 1 hour ago
N
Senior Research Director, Customer Success - Automotive
NielsenIQ
Toronto, ON
- Full-time
NIQ is seeking a Canada-based Senior Research Director, Customer Success - Automotive to lead our relationship with a major automotive manufacturer across the U.S. and Canadian markets.…
Added 1 hour ago
FL
Assistant Manager
Foot Locker
Victoria, BC
- Full-time
Leverage retail technology and digital tools to enhance the customer experience, enable associates on the sales floor, and support efficient store operations.
Added 1 hour ago
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Team Leader, Trade
CB2
Toronto, ON
- $18.4 to $23 CAD / hour
- Full-time
…direction of the Assistant Store Leader, Design & Trade you lead your team to meet daily sales goals - and exceed customer expectations. With a constant eye on the salesfloor, you adjust…
Added 1 hour ago
LA
Social Media Content Manager (12-Month Contract)
Loblaw Agency
Toronto, ON
- Full-time
…connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact…
Added 1 hour ago
BU
De Novo Retail Relationship Banker
BMO U.S.
Toronto, ON
- Full-time
Takes a lead in proactively engaging with existing customers and prospects by providing needs-based assessments to grow loyalty and identify immediate / future opportunities.
Added 1 hour ago
C
Trnctn Mgmt Sr Consultant
CBRE
Toronto, ON
- Full-time
Join CBRE, the world's leading commercial real estate services firm, and play a key role supporting a major client’s retail real estate portfolio. As a Senior Transaction Manager, you will…
Added 1 hour ago
Retail Experience Lead
Fire & Flower Inc.
Toronto, ON
The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.
Added 1 hour ago
Director, Digital Experience
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Toronto, ON
Proven ability to lead through influence across Marketing, Merchandising, Technology, Analytics and Operations.
Added 1 hour ago
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Part-Time Sales Lead - Stuart Weitzman
Caleres
Halton Hills, ON
- Part-time
…corners of the globe through an array of websites, boutiques, and retail…
Added 1 hour ago
R
Team Lead-Retail- Full Time
Roots
Waterloo, ON
- Full-time
…brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our…

CB2

Team Leader, Trade

Toronto, ON, Canada

$18.4 to $23 CAD / hour · Full-time

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Job details

Pay: $18.4 to $23 CAD / hour
Job type: Full-time
Apply by: Dec 7, 2026
Experience: 1+ years customer service or retail leadership experience
Posting language: English
Posted: Nov 7, 2026

Original job description

Your upbeat attitude and ability to engage customers keeps the salesfloor energized and Sales Associates motivated. Under the direction of the Assistant Store Leader, Design & Trade you lead your team to meet daily sales goals - and exceed customer expectations. With a constant eye on the salesfloor, you adjust staffing as needed to be sure every customer gets personal attention. You're a mentor. You coach and develop creative ways to encourage your team to meet sales goals and turn out a top-notch performance every day. You provide productive feedback and thoughtful guidance to Sales Associates, grooming them for advancement on the sales team.

A Day in the life as a Team Leader, Trade...

Lead designated team and manage associate workload as determined in partnership with the Assistant Store Leader
Coach associates on exceptional performance and maintain a strong visible presence in the department/work area
In coordination with the Assistant Store Leader, support all aspects of performance and development for the designated team to encourage professional growth
Provide specific and timely feedback about performance directly to associates and share observations with the Assistant Store Leader
Partner with the Assistant Store Leader to train and develop associates on product knowledge, selling, customer service, operations, visual, policies and procedures, as applicable
Possess a complete understanding and awareness of applicable company systems, policies and procedures including loss prevention, security and safety guidelines as outlined in the Crate and Barrel/CB2 Associate Guide
Focus on promoting sales as they pertain to, or are driven by, position and acting as the Leader On Duty (LOD)
Communicate regularly with the Assistant Store Leader to review business results, execution of plans/strategies, customer feedback and associate performance
Ensure all customers are provided gracious, quick and efficient service through setting expectations and modeling behaviors

What You'll Bring To The Table...

Strong communication and interpersonal skills
Excellent organizational and time management skills
Strong problem solving skills
Demonstrated ability to execute and drive results
Required to spend significant time on the sales floor, interacting with customers, observing day to day operations, coaching, and helping whenever and wherever needed
Ability to work a full time flexible schedule including nights, weekends, and holidays, as needed
Majority of time in this role will be spent interacting with customers and associates in the store and ensuring that the store business is running smoothly
Ability to be in the store as the Leader on Duty multiple times a week
Hourly team members and several leaders within multiple departments will rely on you in the store for everyday operations and ongoing efforts like associate development and performance management

We'd love to hear from you if you have...

1+ years customer service or retail leadership experience
Experience with Microsoft Office, Google applications, computer systems and tablet devices
Full-Time roles: open availability to work flexible hours on weekdays, evenings and weekends

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More about this job

Responsibilities

Lead and support a designated sales team by managing workloads, coaching associates, developing their performance, and helping achieve sales goals. Maintain a visible presence on the sales floor, model excellent customer service, support store operations, and coordinate with the Assistant Store Leader on business results and team development.

Requirements

Requires at least one year of customer service or retail leadership experience, strong communication, organizational, time-management, and problem-solving skills, and experience with Microsoft Office, Google applications, computer systems, and tablets. Candidates must be available for a flexible full-time schedule, including weekdays, evenings, weekends, and holidays, and spend substantial time working in the store.

Skills

Team Leadership
Customer Service
Sales
Coaching And Mentoring
Associate Development
Performance Management
Communication
Interpersonal Skills
Organization
Time Management
Problem Solving
Sales Floor Operations
Product Knowledge
Training
Loss Prevention
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Retail
Trade
Sales
Customer Service
Team Leadership
Sales Goals
Sales Floor
Associate Workload
Coaching
Associate Development
Performance Management
Product Knowledge
Selling
Store Operations
Visual Merchandising
Loss Prevention
Security
Safety
Leader On Duty
Microsoft Office
Google Applications
Computer Systems
Tablet Devices
Customer Feedback

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